Venice to cruise ships: Get out please

by Chris Owen on

Venice is proud of its heritage. Home to beautiful architecture, canals, bridges, gondolas, the annual Venice Film Festival, the Basilica and many other churches along with museums like the Guggenheim, its probably no surprise that cruise ships are not on the top of their list of things to add to the mix. In the wake of the Concordia grounding, considering the threat of accidents, air and water pollution, and an additional 2 million more visitors a year into a city already maxed out with tourists, Venice has a plan to keep cruise ships away.

The city does not want cruise ships in their lagoon at all but as a first step to keep them away, wants to reroute ships arriving in Venice so they stay farther from St. Mark’s and other prominent monuments as a possible step toward keeping them out of the lagoon altogether.

“This is one of the hypotheses we’re working on,” Environmental Minister Corrado Clini told the Associated Press. “In the meantime we should take precautionary measures to progressively reduce risk.”

The Venice Port Authority opposes moves against cruise traffic saying the cruise industry employs thousands of Venetians and believes Venice is not a candidate for cruise ships to run aground like the Concordia did last month, not all that far away.

In addition, a team of 25 cruise ship captains work around the clock as pilots of a sort, assigned to board cruise ships outside the lagoon and oversee their passage through Venice, accompanied by a pair of tug boats.

To deal with the air pollution, the port is exploring a system that would let ships plug in to shore side power when docked, similar to how ships plug in to U.S. West coast ports, allowing them to turn off their engines. Like U.S. systems, a green shore side power system will be costly and seems to have stalled for that reason.

Unlike U.S. ports concerned about the impact of cruise ships though, Venice is a United Nations-protected UNESCO site and Francesco Bandarin, UNESCO’s assistant director-general for culture, a Venetian himself, said longer-term solutions are needed.

“The city is a very fragile city. This is a city that comes to us from the Middle Ages,” Bandarin told the AP. “It is not designed for having that kind of traffic. It is designed to have ships, and we will always have ships around Venice, but not these kind of ships.”


Flickr photo by jastrow75

Cruise ships bring nearly 700 sick passengers to shore

by Chris Owen on

Between two cruise ships arriving in Florida and one in New Orleans, nearly 700 sick passengers were brought to shore over the weekend. Norovirus, which causes vomiting and diarrhea, hit passengers and crew causing hundreds to become ill, many to be quarantined and sailings to be delayed. Its a common ailment, magnified by the closed environment of a cruise ship, but avoidable for the most part with some basic precautions and help is on the way in the form of a new vaccine.

Investigators with the Centers for Disease Control and Prevention (CDC) went on board Ruby Princess and Crown Princess to monitor cleaning procedures said Princess spokesperson Julie Benson. “We’re working in close cooperation with the CDC to identify the cause,” Benson told CNN after 499 cases occurred between the two ships, both based out of Fort Lauderdale.

In New Orleans, WDSU-TV reported Royal Caribbean‘s Voyager of the Seas returned with 200 cases of the flu-like illness.

“At Royal Caribbean International we have high health standards for all our guests and crew,” said Royal Caribbean in a statement. “During the sailing, we conduct enhanced cleaning on-board the ship, to help prevent the spread of the illness. Additionally, when Voyager of the Seas arrived in New Orleans, Louisiana, this past Saturday, February 4, we conducted an extensive and thorough sanitizing on-board the ship and within the cruise terminal, to help prevent any illness from affecting the subsequent sailing.”

The CDC notified officials in Louisiana Friday that a cruise ship might be coming in with a Norovirus outbreak, state epidemiologist Raoult Ratard said Sunday, reported CBS News. Putting the illness into perspective, Ratard said that on any given day about 10,000 people in the New Orleans area are likely to have diarrhea and about 30 percent of them because of the Norovirus.

“In a closed space like a cruise ship, in a nursing home, in a hospital, you want to be extra careful,” Ratard said.

On the horizon, new a new medical breakthrough might have the answer to cruise passenger concerns over Norovirus incidents.

“It is possible to prevent infection and illness with a vaccine for Norovirus,” Dr. Robert Atmar, a professor of medicine and molecular virology at the Baylor College of Medicine in Houston told Medicine Plus. But many questions remain unanswered, he said. For example, “we have to figure out the best way to give it and how long protection lasts.”

Tested on 98 people who received the vaccine or an inactive placebo, all of the participants tested positive for a gene that makes them more susceptible to the Norovirus. But those who received the new vaccine were less likely to develop the illness than their counterparts who received the placebo, the study showed.

Administered as two doses three weeks apart via a nasal spray, there were no safety issues seen in the study and side effects were minimal.

“Further study is needed to answer questions such as who should get the vaccine and how long the protection lasts,” said Dr. Thomas Hooton, a professor of infectious disease at the University of Miami Miller School of Medicine noting the Norovirus is “a mess and spreads like wildfire.”

When will this new treatment be available?

No timetable has been set but Atmar suggested the likely initial candidates would be people in nursing homes, health-care workers, the military and segments of the food industry.

How to avoid Norovirus while we wait for the new miracle medicine? Here are some tips to maximize your chances of not getting the Norovirus bug while on your cruise:

  • Wash your hands- Like on land, our hands contact all sorts of things and people, many of which may have horrible sicko germs, waiting to attack us. Do you know how to wash your hands? The Centers for Disease Control and Prevention (CDC), the people that police these things, have instructions on how to do it.
  • Don’t count on the hand sanitizers– Those hand sanitizer dispensers all over the ship are mostly for show in the grand scheme of things. They help but there is no substitution for a good hand washing.
  • Avoid touching things– Hand rails on stairs, elevator buttons, walls are all things that some sick person might have touched before you.
  • Don’t pick your nose– I know, gross, but a really good way to get germs on your fingers into your body.
  • Avoid closed spaces– Cruise ships themselves provide the closed environment that the Norovirus needs to multiply and thrive. Elevators then, are almost like a closed environment within a closed environment and should be avoided. It won’t kill most people to take the stairs and get some extra exercise either.


Flickr photo by SCA Svenska Cellulosa Aktiebolaget

Disclosure rules have airlines mad with good reason

by Chris Owen on

New airfare disclosure rules from the U.S. Department of Transportation went into effect this week requiring airlines to include all taxes and mandatory fees in the quoted airfare price. The new transparency should not affect the end price airfare, but lets consumers know up front what the total price will be. Travelers like it. Airlines don’t and say the rule discriminates against air travel over other travel options.

“For the consumer, this is obviously very good,” travel consultant Monika Dysart told the Salt Lake Tribune. “It’s full disclosure of the fare upfront, instead of letting you get to the airport thinking you got a good deal and then having another $100 or $200 [added],”

Spirit Airlines, home of the $9 fare (which really is not once other fees are added) isn’t happy with the new rule and has a big “Warning!” sign that pops up on the carrier’s website making that quite clear.

“We’re against these new regulations because we actually think it reduces transparency,” Spirit Airlines CEO Ben Baldanza told Time this week. “We think it makes it harder for consumers to understand what they’re paying for.”Spirit believes that with the total price on display up front, it looks like airlines are raising their prices which could drive away consumers, something a low-cost airline can not afford.

Spirit Airlines is not the only airline that objected to the new regulations. Southwest Airlines and Allegiant Air have also made legal appeals to have the new disclosure rule overturned saying the rule singles out airlines.

“Our main objection … is that there is no justification for treating air travel differently from just about everything else that consumers purchase, i.e. they pay for the price of goods and services and then pay tax. And that’s how everything is advertised, as the price of the item separately from the tax on that price,” Southwest spokeswoman Brandy King told CNN last month.

Before the new rule took effect this week, airlines could advertise the base fare of a ticket, adding in taxes and fees later in the shopping process, much like other travel options still do.

Cruise lines almost universally advertise “teaser” rates that represent the least expensive accommodations from a complex matrix of choices, difficult for consumers to sort out. Travel agents are commonly put in the position of explaining that the cruise fare a consumer wants is available on one particular sailing, on one ship, in accommodations they might not care for…and that taxes are not included in that price too.

Hotels commonly add other fees later in the buying process as well. Tour operators boast attractive low prices that are rarely the end price consumers pay.

Airlines surely have a point that they are indeed being singled out, but the new regulations have good intentions.

“Airline passengers have rights, and they should be able to expect fair and reasonable treatment when booking a trip and when they fly,” U.S. Transportation Secretary Ray LaHood told Outcomemag. “The new passenger protections taking effect this week are a continuation of our effort to help air travelers receive the respect they deserve.”

Image: Spirit Airlines


Upcoming travel blogger conferences for 2012

by Laurel Miller on

If the word “conference” immediately conjures images of tipsy, poly-suit clad conventioneers, comic book geeks, or coma-inducing workshops, you obviously haven’t attended a travel blogger gathering.

‘Tis the season for some of the year’s biggest travel industry blowouts. Each has a different focus–some are for accredited travel writers, others hone in on the burgeoning travel blogging industry or events tailored for the public. What they all share is an emphasis on networking with industry professionals, travel trends, and continuing education in the form of field trips, workshops, seminars, panel discussions, and yes, a fair bit of partying.

Below, our picks for the best in travel industry camaraderie and information exchange:

Travel Blog Exchange (TBEX)
The year’s most anticipated travel scribe gathering will be held June 15-17 in Keystone, Colorado. Expect a mix of over 350 fledgling and veteran writers, PR and travel industry experts, guest speakers, and workshops. In your downtime, take advantage of Keystone resort and environs by hiking, mountain biking, paddling, fly-fishing, or riding. Psst. Europe TBEX will be held in Lausanne, Switzerland, October 11-13.

New York Times Travel Show (NYT)
Held March 2-4 at Manhattan’s Jacob C. Javits Convention Center, this is a great event if you’re an accredited writer with a specific niche (Industry Professional Sessions include topics like “Focus on Africa,” and “Focus on Travel Media”); there’s also a “trade-only” day. The public and and newbie writers can explore the Exhibition Hall, check out a variety of cultural events to be held on five stages, and let the kids run amok in the Family Fun Pavilion. Bonus: Accredited travel professionals can attend the Friday Exhibition Hall and travel industry welcome reception, and Saturday and Sunday seminars and Exhibition Hall free of charge.

Travel Bloggers Unite (TBU)
Feel like a tax write-off trip to Umbria, Italy (did I just say that)? From April 20-22, this UK-organized conference unites travel writers and bloggers with travel PR experts, tourism boards, and travel companies. Seminars include photo walks and workshops, and using social media. Best of all, delegates will be able take free post-conference tours of Umbria.

Book Passage Travel Writers and Photographers Conference
Lonely Planet guru/Gadling editor Don George co-founded this renown industry event with Book Passage owner Elaine Petrocelli in 1991. Held annually at Petrocelli’s Marin County bookstore (located 15 minutes north of San Franciso; the other Book Passage is a tiny shop in San Francisco’s Ferry Building). The event has attracted in the past luminaries such as Tim Cahill, Larry Habegger, and Gadling’s David Farley. This year, esteemed writer Susan Orlean will be in attendance, and the schedule includes four days of seminars, workshops, panel discussions, and optional evening field trips. If you’re serious about travel writing–and few places provide as much topical diversity as the Bay Area–sign up, stat.

Be sure to check out Don’s article on “Top tips for TBEX and other writers’ conferences” before you sign up or get on a plane (they say advice doesn’t come cheap, but this is free, baby).

[Photo credit: Flickr user Dia™]

Presenting Xtranormal’s “I want to be a travel writer“


Cruise line makes offer, gets sued, waits

by Chris Owen on

The cruise line that owns Costa Concordia is trying to move forward, past recovery and initial assistance efforts to make an offer to non-injured passengers. Still without conclusive forensic reasons or blame placed for the tragic grounding of January 13, Costa Cruises faces legal action as it and the entire cruise industry review safety standards.

The families of those who died, passengers that were injured and crew members will be handled on a case by case basis. For everyone else, the line is offering:

  • A lump sum of 11,000 euros (about $14,500) per person as indemnification, covering all patrimonial and nonpatrimonial damages, including loss of baggage and personal effects, psychological distress and loss of enjoyment of the cruise vacation;
  • Reimbursement of the value of the cruise, including harbor taxes;
  • Reimbursement of air and bus transfers included in the cruise package
  • Full reimbursement of travel expenses to reach the port of embarkation and return home;
  • Reimbursement of any medical expenses resulting from the cruise;
  • Reimbursement of expenses incurred on board during the cruise.

Almost simultaneously, crew member Gary Lobaton off Costa Concordia has filed a complaint in the federal court of Chicago seeking class-action status in a $multi-million lawsuit.

“The defendants failed to properly and timely notify all plaintiffs on board of the deadly and dangerous condition of the cruise ship as to avoid injury and death,” Lobaton said in the complaint. The passengers and crew “were abandoned by the captain.”

Meanwhile, Fox News reports six passengers off the stricken cruise ship filed a complaint against Carnival Corporation, parent company of ship owner Costa Cruises, in a Miami court demanding $460 million in compensation.

Maritime law experts say such actions probably won’t go far. Similar attempts to sue in the U.S. have been turned away by the U.S. Supreme Court and the expense of filing in a foreign court is often too great. Between the liability limitation clauses of the passenger contract cruise travelers agree to by booking passage on a cruise ship and the nearly-exempt status of foreign flagged cruise ships, cruise lines have themselves covered.


“It’s well-settled law,” said Jerry Hamilton, a maritime attorney who regularly defends cruise lines against lawsuits in STLToday. “The Supreme Court has said those clauses are valid clauses. They will be upheld.”

Still, the cruise industry moves on and the Cruise Lines International Association (CLIA), a trade group that represents the interests of 26 member lines, announced a global safety review in answer to questions raised by the Costa Concordia grounding.

Key components of the Review include:

  1. An internal review by CLIA members of their own operational safety practices and procedures concerning issues of navigation, evacuation, emergency training, and related practices and procedures.
  2. Consultation with independent external experts.
  3. Identification and sharing of industry best practices and policies, as well as possible recommendations to the IMO for substantive regulatory changes to further improve the industry’s operational safety.
  4. Collaboration with the IMO, governments and regulatory bodies to implement any necessary regulatory changes.

“While the cruise industry has an outstanding safety record, CLIA is fully committed to understanding the factors that contributed to the Concordia incident and is proactively responding to all maritime safety issues,” the organization said in a statement, adding “The Cruise Industry Operational Safety Review will enable the industry to do so in a meaningful and expedited manner.”

How this story ends, how much compensation will be given or awarded, will have a lot to do with conclusive results of investigations underway involving the captain of the ship and black box evidence of what really happened.

For now, concerned parties wait while preliminary operations to pump fuel out of the cruise ship were suspended Saturday due to bad weather. Workers decided the sea was too rough to continue the salvage operation.


Flickr photo by Cyr0z