Beyond The Floating Hotel, Travelers Find Value Ashore

by Chris Owen on

If I say “cruise,” odds are good that the first thought that comes to mind is that of a big floating hotel that ambles from island to island in the Caribbean. That’s not totally wrong either; a lot of cruise ships do just that. But looking at a cruise ship as a mode of transportation, like a commercial airliner that flies from airport A to airport B, should bring different thoughts. Thinking of cruise ports as a gateway to new worlds we may never have experienced before, it’s a whole different ballgame.

So often cruise itineraries focus on what lies at the port itself, and for good reason. Many cruise ships do not stay in port long enough for travelers to go very far and get back before the ship leaves. But some cruise lines are staying longer, often well into the night – if not overnight – allowing more time to explore. That gives the notion of a cruise ship being a “floating hotel” an entirely different, much more positive meaning.

A good example of a port of call that is far more than what one might see just walking off the ship for a few hours is the UK’s Port of Tyne.

Located in Northeast England, the Port of Tyne is home to miles of coastline dotted with castles, cathedrals, stately homes and gardens, plus one of Europe’s most culturally exciting cities. Interspersed along the way are historic regions that spawned the English language, are home to dual UNESCO world heritage sites and that make the Port of Tyne a world-class destination. But it is not the port itself that draws travelers but Newcastle, the city that came back to life in the 1990s after a rebirth of the downtown Quayside area.

An interesting contrast of historic landmark buildings alongside new, modern structures, Newcastle sits on the north bank of the river Tyne. Known today as home of Newcastle Brown Ale (which is actually no longer brewed there) and the Great North Run, the world’s most popular half marathon, Newcastle offers a wide variety of attractions.

Structures dating back to 124 A.D. sit not far from modern engineering marvels like the world’s only tilting bridge.

%Gallery-184993%So which cruise lines sail this sort of an itinerary – one that allows travelers to linger longer in port? Azamara Club Cruises, Seabourn, Crystal Cruises and others with smaller ocean-going ships do. River cruise lines like Viking River Cruises, AMA Waterways and others have a shore-side focus as well.

But larger ships also offer overnights from time to time, although it is not their main focus.

Carnival Cruise Lines, for example, will overnight in Venice, Italy, on a Mediterranean sailing, as will Princess Cruises and Royal Caribbean International. Still, big ships full of features need people onboard using them – playing in their casinos and shopping in their stores – to make a profit.

Expect to pay more on small ship lines that have a destination focus to make up for you not being on the ship, spending. Still, that premium price might well be worth it if compared to a land travel option that requires airfare, hotel accommodations and meals, any or all of which might be discounted or included with a small ship cruise.

Planning on traveling the world in a cost and time-efficient way? Including travel by ship in your travel toolbox can help.



[Photo credit – Port of Tyne]

Saving On Travel: New Reasons To Use A Travel Agent, Wisely

by Chris Owen on

We have debated the notion of using a travel agent in a number of ways here over the years. The general consensus of opinion verifies some of the strategies you may very well use to book airline tickets, rental cars, hotel rooms and more. But a recent move by a major cruise line should drive home the notion that using a travel professional, be it an online source or an actual agent we have come to know personally, can maximize travel savings.

Internet Cruise Brokers, the used car salesmen of travel, are on the way out.
Recently, Norwegian Cruise Line put travel agencies trolling for clients through low-price website CruiseCompete on notice: shape up or ship out.

“Norwegian Cruise Line has severed ties with CruiseCompete, a website where travel agents bid for consumers’ cruise business. The cruise line has also warned its agent partners that participating in CruiseCompete is a breach of contract,” notes travel expert Fran Golden in a recent article on Travel Market Report.

For those unfamiliar with CruiseCompete, it’s a website where consumers can go, enter the ship and sailing date they have in mind, then wait for travel agents to bid for their business, often giving up a portion of their commission in order to offer the lowest bid.

“What’s wrong with that?” one might ask. Plenty.Buying Cruise Travel Is Not Like Buying Air
First, buying cruise travel is not like buying an airline ticket, flying from point A to point B. In that case, as long as the flight gets us there and brings us back, the lowest price is probably the best choice. An online service like Airfarewatchdog can help direct us to the best sources too.

But with cruise travel there are a great many other variables to consider. Take the passengers personal cruise history, for example. Carefully considered by a travel professional that has the passenger’s best interests in mind, that “low price” offered through bidding may not be the best option.

Paying a bit more might take advantage of a past-guest promotion that has an end value far greater than that “low price” bid, giving onboard credit, free drinks, free prepaid gratuities or other valuable benefits.

Down The Road Come The Benefits
A stronger reason for using a travel professional is what happens throughout the life of the booking. This goes for all types of travel, not just cruises. The Internet travel broker is busy bidding as many potential clients as possible to yield a net profit that will pay the bills. They have little, if any, time to consider promotions, deals and offers that come up after the initial booking.

A travel professional does.

In the case of cruises, even booking directly with the cruise line will not yield the potential benefits of booking with a travel professional that we have spent the time to develop a good business relationship with. No cruise line will notify you, “Hey, a new promotion has started that will lower your price by hundreds.” It just does not happen.

An alert travel pro considers the initial sale as just the start of the process, works your booking throughout its life and follows up after sailing. They are investing time in their clients and will gladly work with the cruise line to lower the fare when some new promotion comes up that applies.

And it’s not all about saving money. Do you need/have the right documentation to enter Russia? Which is the best choice for travel insurance? Is it safe to travel in Egypt? These are questions our travel professional will have the specific answers for and have time to be sure we have that information.

Same Song, Different Singer, New Lyrics
But the argument for using a travel agent is basically the same as we have been reporting for years. In 2011’s “Travel Agents: The Dinosaur You Might Just Need,” Gadling sang a similar song, noting, “A travel agent is ‘your friend’ in the travel business. They are your friend who knows what is going on in the travel industry.” That is still true now.

What is different now and builds a stronger case for using a travel agent is how cruise lines are operating. As they continue to differentiate themselves from one another, cruise line pricing has become more sophisticated, offering more fare codes that have more requirements and qualifiers than ever. Keeping up with pricing policies alone can be a full-time job, something click-to-buy options fail miserably at considering and consumers simply don’t have the time to do effectively.

Try It For Yourself
The idea of using a real travel agent as opposed to an Internet cruise broker is going to take an investment of time. Finding a good agent can be as simple as following the recommendation of a trusted friend or relative. But what if we don’t know anyone who uses a travel agent? Where can we find a good one?

A good start for finding a travel agent would be your local Better Business Bureau or even a local sourcing option like Angie’s List. Good search results for a travel agency would be ones with plenty of activity but very few, if any, complaints. Another option would be the Cruise Lines International Association (CLIA) website, which lists agencies and the agents associated with them along with their credentials. Their Cruise Expert Finder brings a list of local agencies.

To drive home the value of an agent, go to a price comparison website like CruiseCompete, pick a ship and sailing date at random, and begin the bidding process. At the same time, call a local agency, tell them you are trying to decide between using an agency to handle all your travel needs or simply using online booking sources to plan your travel. See what happens.

Odds are very high that the end result will be the beginning of a beneficial relationship yielding great savings over your lifetime and a richer travel experience too. Travel agents have a lot of “been there, done that” experience, helpful destination information and contacts of their own to share.

Not to discount online tools altogether in the travel buying equation – an online service similar to Airfarewatchdog called CruiseFish, which is independent of cruise lines or travel agencies, can help. CruiseFish is a price, stateroom and cruise monitoring system that does all the browsing for you and sends email alerts when prices change. The $.99 per listing fee may very well be worth the peace of mind buyers gain from knowing a third-party source is also looking out for them.

Yes, doing business with a live travel agent can yield the best results.
Yes too, stacking the deck in your favor can also be beneficial.




[Photo credit – Flickr user elmada]

Trekking Couple Circles Planet Three Times In 424 Days

by Chris Owen on

They started trekking the planet more than a year ago, promising to travel the globe bringing children in classrooms from around the world with them, virtually, as they visited scores of countries and continents. Now their journey is complete and Darren and Sandy Van Soye are back to tell about it.

The story begins in February 2012, when the couple from Southern California started on a global adventure to raise awareness about world geography and make the subject more accessible to children. Hoping to visit 50 countries on six continents in 424 days, they planned to share the journey with more than 700 classrooms representing 50,000 students.

“Our dream is to educate children about geography and world cultures so we’ve planned the ultimate trek around the world to do just that,” Sandy Van Soye told Gadling when they began. In January of this year after passing the 50,000 mile mark, they had stopped in 40 countries with another dozen or so to go before returning to the United Sates. At the time, they had already beaten their own projections with 850 classrooms in 20 countries following their journey online.

Now with their world trek complete, the Van Soyes have traveled a total of 77,000 miles or the equivalent of three times around the earth at its equator. Their trek is an impressive amount of travel in such a short period of time for sure. But how they went about it is even more interesting.Starting on January 28, 2012, the journey began aboard a cruise ship, Princess Cruises‘ Pacific Princess, a small ship, which proved to be an efficient mode of transportation.

“We used cruise ships to get us between continents so that we could see more of the world,” said Sandy Van Soye. Spending 97 days of the nearly 500-day trek at sea the couple racked up 35 ports in 18 countries. An impressive number but travel via cruise ship is not the fastest way to be sure. From San Diego, it took 29 days to reach Sydney Australia, normally a 16- or 17-hour flight. But along the way, they visited Hawaii, American Samoa, Fiji and New Zealand.

After a seven-day trek in Tasmania, the team boarded another cruise ship, Ocean Princess to travel near Australia’s eastern coast, along the way visiting the Great Barrier Reef, the city of Darwin, Bali, Indonesia, and Ko Samui, Thailand, before arriving in Singapore. At each stop, they selected travel plans that would show students following along the natural beauty and unique people they encountered.

On land for the next eight months via a series of multiple day hikes, they visited 27 more countries in Asia, Europe and Africa before boarding the Pacific Princess in Rome. That Mediterranean sailing crossed the Atlantic Ocean, sailing up the Amazon River all the way to Manaus, Brazil.

Two months on land took them through 4,600 miles of South America before the final leg of their trek a voyage on Star Princess in Valparaíso, Chile, for their fifth and final cruise home.

Of all the places they went, which was their favorite? Kenya because of its rich culture and natural beauty

“It is a place that kids (have) heard of, so it was a pleasure to go there and talk more about it,” said Sandy of their visit to three Kenyan schools, one in the Maasai Mara and two in the Samburu region.

The biggest surprise along the way? Riga, Latvia

“There was just so much to see and do here and, though it is a capital city, it was relatively inexpensive,” said Sandy.

In addition to a lifetime of memories, the Van Soye’s trek produced a library of 60 four-page education modules for teachers available as supplements to existing classroom materials.
Also, their Trekking the Planet website contains free articles, quizzes, more than 70 documentary videos and a summary infographic: “Trekking The Planet: By The Numbers.“

So is that the end of the road for this couple? Hardly.

Driven by the fact that nearly a third of U.S. young adults cannot locate the Pacific Ocean on a map, Trekking the Planet hopes to help educators change these statistics with future geography-oriented projects.


[Photo credit – TrekkingThePlanet]

Ultimate Dinner Parties At Sea, Just $1000 To Attend

by Chris Owen on

Have a conversation about cruise ships and the topic of dining options usually comes up. It’s just a popular topic that cruise lines invest a lot of time and resources in, striving to provide exactly what their passengers desire. Now, more than ever, cruise lines are doing just that, often tapping well-known culinary experts to bring their shore-side influence aboard the ships. Crystal Cruises is no exception and has their own unique twist on the food focus with what they call Ultimate Dinner Parties At Sea.

To begin the name-dropping we have Napa Valley vintners Bo and Heidi Barrett and multiple Michelin star-winning Master Chef Nobu Matsuhisa each hosting one of Crystal Cruises’ 2013 Ultimate Vintage Room Dinners, all for the first time ever.

“The Ultimate Vintage Room dinners allow us to push the culinary envelope over the top, with each event truly a once-in-a-lifetime affair created just for Crystal guests,” said Toni Neumeister, Crystal Cruises vice president, food and beverage operations in a World Traveler article.

The exclusive events can accommodate just 12 to 14 guests (per event) who will have the opportunity to attend one of the seven-course, ultra-rare, wine-pairing feasts, either while sailing a Mediterranean cruise aboard Crystal Serenity (starting May 18) or the Black Sea aboard Crystal Symphony (departing July 13), respectively.

Held in the ships’ private Vintage Rooms just once or twice a year, the “dinner tab” to attend is $1,000 per guest.

Will it be worth the price? First, check the pedigrees of the hosts:

Chef Nobu Matsuhisa
A noted celebrity chef, restaurateur and the brains behind a culinary empire, Matsuhisa will be on board with his first-ever “ultimate” meal for Crystal, accompanied by rare wine and champagne pairings.

Nobu will also hold autograph sessions, cooking classes, and larger omakase dinners throughout the sailing.

Bo and Heidi Barrett
Between Bo’s Chateau Montelena winery, depicted in the film “Bottle Shock,” and Heidi’s award-winning “cult” offering 1992 Screaming Eagle (averaging $6700 per bottle), the Napa couple is aptly credited for putting California wines on the map.

Accordingly, they will be personally selecting each vintage served for the evening.

The cruise itself? Not shabby either, a choice of two, 12-day voyages boast equally interesting itineraries that chime in on the destination focus craze staying late in port if not overnight.

The May 18 sailing actually overnights three times, in Monte Carlo (during the Grand Prix) and in Istanbul and Barcelona with visits to Mykonos, Santorini/Thíra, Sorrento, Bonifacio/Corsica and Florence/Livorno.

The July 13 Black Sea voyage explores Rome/Civitavecchia, Sorrento, Sicily/Taormina, Contanþa, Yalta and Sochi, with overnights in Odessa and Istanbul.

Cruise lines have been charging extra for upscale dining for quite some time. This is nothing new. But ultra-lux Crystal Cruises touts a more-inclusive way of doing things and fabulous culinary experiences as part of what they do.

Standard fare on a Crystal cruise includes the line’s unique cheese and wine cellars, overseen by on-board, certified cheese and wine sommeliers. Passengers enjoy fresh, chef-like cocktails served by certified mixologists too. Featuring gourmet dining options at every meal, whether in the Crystal Dining Room, at afternoon tea, or in the privacy of a stateroom, Crystal seemed to have all the bases covered.

Still, even Crystal has to draw the line somewhere.

Why not a $1000 upcharge for a lifetime dining event with world-class culinary experts? It’s probably a bargain.


[Photo credit – Crystal Cruises]

When Cruise Ships Get In Trouble

by Chris Owen on

When cruise ships get in trouble anywhere close to the United States, government forces from a variety of agencies spring into action. To make sure those efforts are seamlessly coordinated, they practice, drill and practice again as they did in a complex exercise held this week. At stake could be the lives of thousands traveling via cruise ship.

We’ve seen the media accounts of ships without power for one reason or another, drifting for days at sea. It’s a rare occurrence but when it happens, agencies from the U.S. Coast Guard to the Salvation Army all have a role to play. In Operation Black Swan this week, emergency response teams from the cruise industry along with key Bahamas government agencies joined to test the system in place to handle emergencies.

The three-day exercise was designed to better understand the role each agency plays during a maritime mass rescue event. Testing emergency procedures looked deep into the entire process of a would-be catastrophe at sea starting with the actual abandon ship process and the way ships account for passengers and crew. Stretching search and rescue capabilities as if in an actual emergency along with landing site management and medical surge procedures, the results were good.

Coordinated by the National Emergency Management Agency (NEMA), the U.S. Coast Guard runs the show, but other agencies play a critical role in handling an emergency.
“The efforts of the local Red Cross and the Salvation Army at the landing site are to be commended. They were able to provide the passengers and support team refreshments at the site. The efforts of the medical teams from the Rand Memorial and the U.S. FAST Team who came to provide assistance to the injured persons are to also be commendable. I am also pleased with the support of the U.S. Coast Guard and the U.S. Coast Guard air assets, which medically evacuated persons for care and attention,” said Director of NEMA Captain Stephen Russell in a statement.

%Gallery-184858%

Just how complicated is the business of rescuing a cruise ship?

The Black Swan exercise included involvement from Royal Caribbean‘s Monarch of the Seas and Norwegian cruise line’s Norwegian Sky, both utilized for an evacuation drill of passengers and tendering to port. Carnival Cruise Line was there providing family guest care facilities and Norwegian provided landing site forward teams.

Coast Guard Cutters Joshua Appleby, Tarpon and Diamondback were fully staffed and on the scene along with crewmembers from the Bahamas Air Sea Rescue Association (BASRA) and Royal Bahamas Defense Force (RBDF) who also participated in the exercise.

While a full blown catastrophe at sea is rare, medical evacuations by the U.S. Coast Guard are not all that uncommon, as we see in this video:



[Photo credit – U.S. Coast Guard]