Pro Cycling Legend George Hincapie To Open Boutique Hotel In South Carolina

by Kraig Becker on

Former professional cyclist George Hincapie, who rode in the Tour de France an impressive 17 times, has announced plans to enter the hotel business along with his brother Rich. Their small boutique hotel, which is nestled in the Blue Ridge Mountains of South Carolina, promises to mix old world charm with contemporary sophistication.

The aptly named Hotel Domestique is set to open in August and will feature 13 rooms each with their own individual style and flair. The hotel will showcase French and Mediterranean influences and the comfortable rooms will include designer furnishings, flat-screen TV’s and their own fireplaces. The intention is to provide travelers with a sophisticated and unique place to stay that is also warm and inviting.

Domestique is located near Traveler’s Rest – just 20 miles north of Greenville, SC – and is situated atop a lovely hillside that provides spectacular views of the surrounding region. The hotel includes a fantastic patio that overlooks the 29-acre grounds and vineyard, with the beautiful Blue Ride Mountains offering a dramatic backdrop.

True to his cycling roots, Hincapie hopes to make the Hotel Domestique a popular place to stay with active travelers. The winding country roads that surround the place make for fantastic cycling and running, and a fleet of road and mountain bikes will be available for guests. The hotel will also keep a bike mechanic on staff to adjust bikes to the proper fit and assist riders with all their cycling needs. Additionally, a new 25-meter swimming pool will provide a refreshing dip following an energetic ride or allow the traveling-triathlete to maintain his or her training in style.

For further information and to get a glimpse of this fantastic new hotel, visit
hoteldomestique.com.

[Photo Credits: Hotel Domestique]

Hotel News We Noted: April 19, 2013

by McLean Robbins on

As we bring you this week’s “Hotel News We Noted” column, we must first take a moment to share our thoughts with the people in and affected by this week’s events in Boston and in West, Texas.

If you’re joining us for the first time, “Hotel News We Noted” is a weekly column bringing readers the best, oddest and most interesting news of note from the hotel world each week. We welcome reader tips via comments and email, so feel free to send us a note!

Hotel Security: Hotels In Boston Tighten Security
Earlier this week, we shared some basic safety tips for travelers both home and abroad, but we also have word that hotels in the Boston area have tightened security in response to the bombing earlier this week at the Boston Marathon. Hotel Management has reported that the Mandarin Oriental underwent a forced evacuation and, due to an “abundance of precaution,” Marriott, Ritz-Carlton, Starwood, Loews, InterContinental and Westin have upped security measures. Nearly all hotels have waived last-minute booking fees as well. Hotels in New York and Washington, D.C., have also upped security to some degree.

Unique Hotel: World’s First “Chocolate Hotel” Opens
A 13-room hotel in Bournemouth, near Dorset, has opened, featuring cocoa-themed rooms, cooking classes and a chocolate bar serving boozy cocoa-inspired cocktails, the Daily Mail has reported. The family run hotel is dubbed perfect for “hen nights and girlie get-togethers.” Guests paint their portraits with chocolate and enjoy sugar-high inducing amenities like chocolate fountains installed at the foot of each bed. The hotel is relatively affordable as well – £170 gets guests the “best suite” and single rooms start at just £65.Fit for a Princess: The Goring Wins “Top Afternoon Tea” Award
The Goring hotel, perhaps best known to Americans as the hotel where Kate Middleton stayed on the night before her wedding, now has a new honor. The hotel was awarded one of the highest accolades from the UK Tea Guild, The 2013 Top London Afternoon Tea Award. Now in its 28th year, The UK Tea Council’s Tea Guild Awards are considered to be The Oscars of the tea world. The Goring was judged by anonymous tea inspectors on 16 categories including décor, efficiency of service, tea appearance and flavor. Want to try for yourself? It’s relatively affordable, starting at $49 per person USD.

Hotel Opening: The Graham Georgetown
Washington, D.C., has had a busy few weeks with hotel openings, and now the Georgetown area boasts a new boutique hotel, The Graham. The revamped and renamed hotel offers just 57 rooms (all suites) plus a rooftop lounge called The Observatory, which will be the only public rooftop lounge in Georgetown. Expect a popular cocktail lounge, A.G.B., Bvlgari spa products, a 24-hour gym and a prime location off to M Street.

[Image Credit: The Graham]

Should This Hotel Be Open To Guests?

by Reena Ganga on

In the hospitality industry, it’s becoming increasingly common for hotels to remain open while they’re undergoing renovations, or to open their doors to guests while they’re still under construction. Known as a “soft opening,” it’s a way for hotels to recoup costs and train staff while they finish up the building. Usually, a soft opening means the hotel bar is still being completed or the pool is out of order, but occasionally you come across a hotel that has taken the concept to a whole new level.

Reddit user zxphoenix was shocked at what he found when he turned up at the Red Roof Inn in Brentwood, Tenn., this week. The first sign of trouble was the construction scaffolding, which enveloped the building on all sides. Despite the dubious appearance, a “now open” sign can be seen hanging from the metal framework. Handwritten cardboard posters direct guests from the boarded-up lobby to the “front desk,” which is little more than a table wedged in a doorway. The hotel guest said of the three floors in the hotel, only one side of the first floor could be considered “livable.” That’s something of a relative term given that his room door wouldn’t fully close, bits of construction debris blew out of the air conditioning unit, and the plumbing sounded like “a pig is being butchered in the pipes.”

Take a look at the pictures below and you’ll see the exposed floors, the walls ripped down to the studs, the plastic sheeting covering windows and plenty more that would have any rational traveler running the other way.

Have you ever seen such a crazy “soft opening” before?

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Update: The folks from Red Roof Inn reached out for comment:

This hotel location is no longer a Red Roof Inn, hence the construction and changes,and has been closed from our brand as of 3/15/13, we appreciate the authors relaying of the story she picked up from a reddit user but in this case the location is not ours and in the story is not correctly identifying the location.

[Photo credit: reddit user zxphoenix]

International Adventure Guide 2013: La Paz And Southwest Bolivia

by Laurel Miller on


Bolivia is the least expensive destination in South America, yet it has an increasingly efficient tourism infrastructure. Going now, especially to the remote southwestern part of the country, means faster, easier, more comfortable travel than in the past (although you’ll still have to be prepared for your share of bus rides on rutted out, unpaved roads, depending upon where you’re headed). In general, you won’t find yourself tripping over tourists except for a handful of streets in La Paz.

In the remote Southwest (where the renown Salar de Uyuni, the world’s largest salt flat, is located), you’ll feel like you’re in a vastly different cultural and geographic universe. Regardless of where you venture, Bolivia is a country of diverse and often harsh- yet starkly beautiful- environments; wimps and whiners need not apply.

You’ll be rewarded for your efforts. Bolivia offers incomparable scenery ranging from towering Andean peaks and Amazonian jungle to crystalline lagoons, and high desert reminiscent of the American Southwest on steroids. Plus, there’s world-class trekking, climbing, and mountain biking, gracious people, a thriving indigenous culture, and the kind of crazy adventure activities rarely found in industrialized nations. Bolivia is also politically stable, relatively speaking (there are frequent protests, but they’re internal, and mostly in the form of roadblocks). Go now, before it becomes the next Peru and prices for guided trips hit the roof.

Adventure Activities

Trekking/climbing
Novice or pro, Bolivia has it all when it comes to bagging peaks (some extinct or dormant volcanoes) or trekking, mostly within a few hours of La Paz. The Cordillera Real range offers verdant river valleys teeming with llamas and alpacas, and the occasional Aymara farmstead; calderas, and glaciers, all in a day’s hike. Best of all, you’re not likely to see another soul, other than your guide, cook, and the mule or llama carrying your gear.

If you’re into mountaineering, Huayna Potosi (19,974) and Illimani (21,122 feet) are both visible from La Paz. The former can be done by beginners in good physical condition (acclimatization time is crucial, however, before you attempt a summit with a reliable guide; click here for tips on choosing a solid company), while the latter is a technical climb. Seattle-based Mountain Madness offers a Bolivia climbing school using local guides, and is an exceptional outfitter. June through August are best, weather-wise.

Private trips, however, are the norm in Bolivia, and can be planned around just one person. Another great company is UK-based Bolivian Mountains, which specializes in the Cordillera Real region. Owner Jon Cassidy is a guide himself, and relies upon local, experienced guides to keep operations running smoothly from across the Atlantic. Expect first-class attention, service, and food, for super-affordable prices; IFMGA-certified. From $400 for one person (including aforementioned pack animals, cook, guide, and tent, for 3-day trek).

Mountain Biking
These days, you can’t walk a block in La Paz’s backpacker ghetto (Calle Sarganaga, between Plaza San Francisco and Calle Illampu) without seeing a mountain biking agency, thanks to Alistair Matthew, who essentially introduced the sport commercially to Bolivia about 14 years ago. The Kiwi founder of Gravity Assisted Mountain Biking started out with four bikes, and today runs an internationally-renowned company frequented by industry pros.

Many outfitters offer the “World’s Most Dangerous Road,” (aka Death Road/Camino de la Muerte, about 35 miles east of La Paz, in the jungly Yungas region) bike trips, and it’s by far the most popular trip offered by Gravity (with over 10,500 feet of descent, from glaciers and cloud forest to Amazon Basin, small wonder). Yet, there are better, less-crowded options that will appeal more to hardcore riders.

Gravity’s “Size Matters” ride in the Chacaltaya-Zongo region (about two hours from La Paz) starts at what was once the world’s highest ski resort, on the slopes of Huayna Potosi, providing views of all of the region’s 6,000 peaks. You can kill it on the winding road down into steaming jungle, on one of the world’s largest descents achievable in a single day. Gravity also offers advanced trips to two Incan foot trails, Takesi and Chorro. Terrain ranges from smooth, flowing dirt at 15,000 feet, to technical rock and step as you make your way into the jungle. The best months for riding are May through late October.

Horseback riding
If the Old West is your passion, then you’ll love Tupiza, approximately 11 hours southwest of La Paz. Bolivia’s frontera town is famed for being near the (alleged) final heist and resting place of Butch Cassidy and the Sundance Kid. Looking like the love-child of Sedona and Bryce Canyon, this is a region of ravines, red dirt, cacti, and ranching. Indulge your inner cowboy — or girl — by taking a three-day horseback ride into the high desert, exploring scenic spots such as Quebrada Seca, Valle de los Machos, Cañon del Duende, Palquiza, Pampa Grande, and Entre Rios.

You’ll spend nights in small villages, accommodated by local families (the lodging is basic, refugio-style). Besides the scenery, it’s an amazing opportunity to delve into Quechua and vaquero culture. Previous riding experience isn’t required, and Tupiza’s climate is temperate year-round. That said, during the January-March rainy season, certain areas may be inaccessible due to flooding.

Tupiza Tours is one of the region’s most well-established and reputable outfitters for both Salar de Uyuni and horseback tours. From $106 pp/meals and accommodation included.
Av. Chichas 187, Tupiza, tupizatours.com

Hotspots

Condoriri Massif, Cordillera Real
Bolivia’s most famous spot for trekking and climbing is about two hours east of La Paz, and remarkable for its towering volcanic peaks, calderas, and lush river valleys. If you’re pressed for time and can’t spare the 13 or so days needed to do the Transcordillera trek, opt for a three-day adventure along the famous Codoriri Massif (this series of 13 snowy peaks is so named for 16, 944-foot Cabeza del Condor, which resembles a condor, head turned, wings folded).

The scenery is stunning, with turquoise alpine lakes, herds of llamas, alpacas, and sheep, Aymara farmsteads, and narrow mule trails on the interior of ancient calderas. As long as you don’t have previous problems with altitude, are in good physical condition, and have sufficient time to acclimate prior, you’ll have no problem. Be forewarned, however, that you’ll be trekking and sleeping at 14,000 to 15,000 feet, completely isolated from civilization; in the event of altitude sickness, you’ll have no choice but to hike out. Be sure to bring plenty of layers as well as a down sleeping bag. The best times to visit are post-rainy season, from April-December.

Sorata
Imagine an alpine colonial village, built onto a hillside in an Andean Valley. That’s Sorata. At just under 8,000 feet, Sorata is a haven for climbers, trekkers, and mountain bikers, who use the town as a base to acclimate and condition or kick back, pre- and post-trip. It’s equally popular amongst vacationers from La Paz, 93 miles away, who come for the views of towering, snowcapped Illampu, and Ancohuma. Mountain biking in the hills above Sorata, often above the clouds on mule trails and scree slopes, is a once-in-a-lifetime experience.

Tupiza
Located in the southwest of Bolivia about six hours from the grim, dusty town of Uyuni (which lies at the edge of the salt flat), and roughly an 11-hour bus ride from La Paz, Tupiza is a pleasant, relaxing place to hang out for a few days. Local outfitters offer a variety of activities, including horseback riding, hiking (you can also opt to do this on your own), volcano climbing across the border in Chile’s Atacama Desert, and four-day Jeep trips to the salt flats (a more scenic, albeit slightly longer, trip than the standard, round-trip Uyuni route that’s growing in popularity).

If your idea of heaven is exploring quebradas (ravines) and bizarre rock formations, or staying on a rustic estancia, Tupiza is your place. While there’s not a lot to do in town proper, there are full amenities, and the Mercado Campesino (Mondays, Thursday, and Saturdays, on the edge of town) is fascinating for a food and culture fix. Tip: If you’re coming from La Paz, an overnighter bus is ideal if you’re pressed for time; just be sure to bring a sleeping bag or blanket with you.

Hotels

Hotel Fuentes:This popular, comfortable, colonial-style cheapie is located right in the heart of La Paz’s tourist ghetto, aka the Mercado de Hecheria (Witch’s Market). It’s no frills, but is walking distance to just about everything you’ll require, the owners are accommodating (for example, rising at dawn to call you a cab to the airport, and waiting with you to ensure it arrives), and if you score a room on the third or fourth floors, you just may have views of majestic Illimani. Breakfast and free wifi included. From about $13/double with shared bath. Calle Linares 888, tripadvisor.com

Hotel Anexo Mitru:The newer sibling to Tupiza’s upscale (for Tupiza) Hotel Mitru, this is a friendly, airy, seriously affordable option right across the street from the train station. Rooms are large and well-lit, with comfy beds, desks, and cubbies, and the staff are cheerful and helpful. Breakfast and free wifi are included. From $15/triple with shared bath (note, these rooms are rented to solo travelers when available). Calle Avaroa s/n, hotelmitru.com

Altai Oasis Eco-lodge-Organic Farm:This lovely, family-owned adobe lodge in Sorata is a favorite amongst the outdoorsy crowd, in part because it offers both cabins and camping. The other reason it attracts nature lovers? Its location deep within a valley surrounded by the Andes, in the shadow of Illampu. Many ingredients for the on-site restaurant are sourced from the property’s own garden, and you’ll drift off to sleep with the sounds of the Challazuyo River in your ears (not like you won’t already be exhausted from all the hiking, biking, and climbing). Amenities include hot showers (a big deal in Bolivia), fireplaces, and hammocks for lazing on muscle-repair days. From $18/pp cabins$12 pp dorms/$4 camping. Go to website for coordinates/directions, altaioasis.com/home

Getting Around

La Paz’s El Alto Airport, despite its elevation (13,323 feet), is clean and modern, and serviced by a number of carriers, including TACA, LAN, Avianca, and American Airlines. It’s about 15 minutes by taxi to downtown, and fares will vary depending upon your driver (and his ethics; don’t take unmarked cabs); prices average around eight to 10 dollars.

Buses run nationwide, but their quality varies wildly. While the train route that goes from Orouro to Tupiza is famous, the bus is actually faster and more comfortable, as long as you spring for a semi-cama or cama variety (these have seats that recline part-way and a footrest, or fold down into a bed). Avoid the janky old beaters at all costs, unless you enjoy hours of Shaken Baby Syndrome on your body. The best carriers will depend upon where you’re headed, and it pays to do some asking around or online research; El Dorado is a solid pick if you’re headed to the Southwest.

If you’re on a tight schedule, book or purchase bus tickets a day ahead. If you’ve got the cash to spare, you can fly from far-flung outposts like Uyuni to La Paz or Santa Cruz (Bolivia’s Amazon region), but taking the bus also affords an opportunity to see spectacular scenery. Budget travelers can opt for overnight bus hauls to offset lodging costs, and save time.

Tip: The new Lonely Planet Bolivia guidebook comes out July 1. Pre-order yours now.


Safety

Given Bolivia’s current political stability, the biggest problems are potential road blocks due to flooding or demonstrations. Before leaving town, register with the U.S. Department of State for updates on everything from road conditions to disease outbreaks (this isn’t specific to Bolivia, fyi; it’s a good idea for anywhere you happen to be traveling in the developing world). And while Bolivia is fairly safe, it’s still a developing nation in Latin America. Solo female travelers should use the normal precautions, and for the love of god, no one should even think about buying drugs, especially cocaine.

Use only marked taxis, rather than freelance drivers. At worst, you’ll get ripped off. Be aware that even the legit taxis usually don’t have meters, so if you have concerns over cost, ask your driver the approximate price before departing.

With regard to buses, it pays to do your research. Check out sites like TripAdvisor and Lonely Planet’s Thorn Tree Forum for bus and outfitter recommendations, and remember that you usually get what you pay for. It’s not worth saving a handful of bolivianos if it means dealing with a drunk driver or guide, or a crappy Jeep for that Salar de Uyuni tour. If you’re planning a trek or, especially a climb, make sure that the company has legitimate certification from the International Federation of Mountain Guides Association ( IFMGA), and also do online research or ask personal contacts if they have referrals for where you’re headed. Trekking and mountaineering in the Andes is no joke, and again, it’s not worth risking your life to save some money. You need time to acclimatize, regardless of your physical condition, so don’t plan on scaling any mountains within a few days of arriving.

Another tip with regard to finding a reputable outfitter: always try and contact them via email before you depart on your trip. If they don’t respond right away, move on. Just as you would at home, go with companies that respond promptly, and answer all of your questions thoroughly. Good tour operators have bilingual staff answering emails, so that shouldn’t be a barrier, although some trips will charge extra for a bilingual guide. Although some companies will require payment in cash, they’ll at least make a reservation for you, so don’t let a “no credit cards” rule necessarily deter you.

Seasonality

Bolivia’s high season is December through early March (remember the seasons are reversed, since it’s in the Southern Hemisphere), which also coincides with the rainy season. January through mid-March are generally not very pleasant; since most of Bolivia’s charms lie in outdoor recreation, plan accordingly. The ideal time to visit may depend upon what you’re interested in doing.

Also note that different seasons may mean different types of tourism. The Salar de Uyuni, for example, is a vast, blinding white sea of salt crystals in the dry season, while in the wet, it shimmers with mirror-like reflections. Both are stunning, but when it’s wet, the flooding often prohibits driving across the Salar, or visiting its main attraction, Isla Incahuasi.

[Photo credits: Laurel Miller]

Holiday Inn Or Hampton Inn? Trying To Decode Priceline’s Star Ratings System

by Dave Seminara on

I’m a cheapskate and a risk taker, so Priceline’s “Name Your Own Price” bidding tool was made for me. Over the years, I’ve bid on and gotten three- and four-star hotels in cities all over North America and Europe for an average of about $75 per night and as little as $35 using the free-re bid system outlined here. I love the deals but for me, part of the fun is the serendipity of seeing William Shatner, the Priceline spokesperson, pointing at me on my computer screen, watching the page spin and then seeing it spit out a result. It’s a hell of a lot more fun than playing the slots but sometimes the Priceline gods give you a baffling selection.

Before I bid, I usually use the site Bidding for Travel to do a little research and develop a bidding strategy and I often use Priceline’s ordinary hotel search just to see what pops up and what the star level and geographic bidding zone is. For example, if I’m thinking of bidding on three-star hotels in downtown Cincinnati, I’ll look at their search results and take note of what three-star hotels there are downtown in the search results because, chances are, you’ll get one of those. And if you know how to bid, you’re likely to get the room for a lower price than what you see advertised in the search function.I’ve used Priceline for hotels and car rentals dozens of times over the years and have been satisfied with the results at least 90 percent of the time. But last week, I bid on hotel rooms in Pittsburgh and Cincinnati, at the beginning and end of a road trip and found the hotel classifications in both cities puzzling.

In the Steel City, I bid on a three-star hotel in the Pittsburgh South Side zone and got the Holiday Inn Express Pittsburgh-South Side. I was a little surprised because I’d previously gotten Holiday Inn and Holiday Inn Express hotels via Priceline only on two or 2 1/2-star bids, but never on a three-star bid. Also, there are four other HI Express hotels in the Pittsburgh area (not in that specific zone) that are rated 2 1/2-star hotels and one HI Express rated as a two-star hotel in Priceline’s hotel search function.

There are also seven Hampton Inn locations in Pittsburgh that come up in Priceline’s search. Five are rated as two-star hotels and three are rated 2 1/2-star properties. I found the HI Express we stayed at to be adequate but a notch below chains like Hampton Inn, Hilton Garden Inn, Marriott, Hyatt Place and so on.

Later that week, I bid on a three-star hotel in the Cincinnati North-Sharonville zone, after striking out at the four-star level, and got the Holiday Inn I-275 North (now is that a romantic sounding hotel or what?). Despite a lot of so-so reviews of this place on Trip Advisor, I thought it was decent, but again, not quite as nice as many of the Hilton, Marriott and Hyatt brands that I’ve often secured with three-star bids on Priceline. I have no beef with the HI brand but in general I think the quality of the mattresses and pillows and the décor at many HI and HI Express locations are a notch below some of the other major chains mentioned above.

In Cincinnati, Priceline rates four Hampton Inn’s at 2 1/2 stars and three at just two stars. And there is a Hilton Garden Inn and a Homewood Suites by Hilton both rated 2 1/2. In my opinion, these chains are typically ahead of Holiday Inn, not behind it.

Priceline also rates two Crowne Plaza’s north of the city as three-star hotels. Since Crowne Plaza is supposed to be Holiday Inn’s upscale brand, I’m not sure how they can rate nearby HI’s the same as Crowne Plazas. And perhaps most curiously, they rate the Holiday Inn Riverfront just 2 1/2 stars, despite the fact that it has significantly better customer reviews on Trip Advisor than the three-star I-275 location.

After my trip I contacted Priceline for an explanation of how they rate hotels and a spokesperson told me that they evaluate each property on an individual basis, so bidders can’t count on a chain always having the same star rating (i.e. all Holiday Inn’s being 2 1/2 or all Courtyards being three, etc.).

When I asked why a Holiday Inn would be rated higher than a Hampton Inn, for example, the spokesperson said that three-star properties might be more likely to have a full service restaurant and an on-site fitness center than a 2 1/2-star hotel. This didn’t explain my two bids, neither of which had full service restaurants, but he also said that the age of the property and its overall condition are factors. Additionally, Priceline says that they pay attention to the customer service surveys they send out and hotels can have their ratings changed depending on the feedback they get.

In fairness to Priceline, Hotel Deals Revealed did an analysis of their star ratings versus Hotwire’s and found that Priceline was significantly more conservative in assigning star ratings. And hey, if you bid two stars and get a Hampton Inn, that’s a pretty sweet deal, if you ask me.

What can bidders learn from my experience and from Priceline’s response to my inquiry?

1. Do your research. On these two occasions in Pittsburgh and Cincinnati, I didn’t have time to comb through the search function and look at the zones on Bidding for Travel, but this is the best way to preview what you might get.
2. Take their survey. It’s a good idea to complete their survey no matter what your experience is, but it’s particularly important if you have a disappointing stay. If enough customers complain about a property, they will reassign its rating.
3. Expect the worst. Imagine the worst-case scenario and assume that you’ll get the least desirable property. If you can’t deal with the hotel that you least prefer in that zone and star level, either move up a star level or don’t bid at all.
4. What amenities do you want? I rarely take meals at the hotel and if the place doesn’t have a good gym, that isn’t a deal breaker for me. I’m most interested in having a nice room with smart décor and a very comfortable bed with quality pillows and linen. It’s important to know what your priorities are and understand that Priceline takes factors into account that you may or may not care about. For example, if you are keen to stay in a hotel with a full service restaurant, it’s probably pretty risky for you to bid on hotels below the three-star level.

[Photo credit: Loren Javier on Flickr]