Hotel kicks out British couple after they allegedly write negative review on TripAdvisor

A lesson to all the amateur hotel reviewers out there: wait until you get home to slam the place where you’ve just stayed.

A vacationing British couple learned this the hard way when the manager of their hotel called the police to ask the couple to leave after the couple allegedly wrote a negative review of the hotel on TripAdvisor. Adrian Healey and his girlfriend had been staying at the Golden Beach Hotel in the English town of Blackpool for two days when the hotel’s manager allegedly barged into their room, accused them of slamming the hotel on TripAdvisor, and told them to leave. The police showed up shortly after.

“We asked for a refund but the hotel refused,” said Healey. “I think it is shocking and people need to know about this.”

“No offence had been committed by the couple, but the manager had requested them to leave the property,” according to the police. “We advised the couple how to go about getting a refund. This is a civil matter.”

Unsurprisingly, the hotel’s reviews on TripAdvisor are, shall we say, “mixed.” Don’t expect them to get any better after this episode.

More here.

[Image Credit: MyBlackpoolHotels.com]

Flash sale website ideeli adds dedicated travel category


Make that one more player in the fast-growing flash sale market for travel. Sale website ideeli, Inc. today announced that they will introduce a dedicated travel category to their e-commerce platform that already includes fashion and lifestyle goods.

With a focus on exclusive pricing at luxury and boutique properties worldwide, ideeli will augment these travel experiences by including members-only perks such as complimentary room upgrades, spa and restaurant credits, and other amenity packages. New travel offers will be featured every Tuesday at prices of 30 to 60% off, and each sale will run for up to six days or until sold out.

“Travel is an essential component of our members’ ‘ideel’ lifestyle,” says Paul Hurley, CEO and founder of ideeli. “We are excited to now offer such carefully vetted and editorially-driven travel experiences on a regular basis. “

Leading the travel team is Peter Manice, part of the founding team at Jetsetter, the private travel site, where he most recently served as director of partner management and operations. Working closely with Manice is Andrew Bradick, a former publisher at Travelzoo.com and director of travel deals publishing at Sherman’s Travel.

“We’ve developed travel products that not only offer value and excitement for our members, but also a series of effective solutions for the travel industry,” said Manice. “By utilizing our many tools for member engagement – from flash sales to giveaways to group buy events – travel suppliers can deliver brand-friendly content and drive traffic to their core channels, all while generating incremental booking activity from our audience of nearly 3 million engaged and affluent members.”

Examples of past and current travel offerings on ideeli include:

* A group-buy deal on ideelACCESS: $50 for a $100 credit toward any of the 600+ properties in the Mr. and Mrs. Smith luxury hotel network.
* Exclusive packages to Lake Austin Spa (Texas), The Venetian (Las Vegas) and Cabo Azul (Mexico).
* Giveaway to a 4-night stay at the Banyan Tree Mayakoba, a 5-star star property in Playa del Carmen valued at up to $4500.

To celebrate the launch, ideeli is hosting a “Putter’s Paradise Giveaway” that includes a 2-night stay at The Sanctuary at Kiawah Island Golf Resort a, 5-star oceanfront hotel and spa.

Not a member? Use invite code www.ideeli.com/invite/gadling to join.

Use Twitter and Foursquare? Got a stalker?

Social media is a great way to keep in touch with your friends, but it’s also a great way for shady people to follow you. Marketplace Money has a great story on one particular encounter that happened between a blogger/Foursquare/tweeter and an apparent jokester or stalker (she still doesn’t know). Apparently after checking into a local restaurant, a fan of hers called the place, asked to speak with her and suggested they hang out at a later time. He knew how to direct the restaurant hostess to the blogger by descriptions from various profile pages.

How did this all happen? The blogger’s privacy settings were set such that anyone could see her location and updates. It’s the same setting that many social tools such as Foursquare default to.

The lesson in all of this privacy madness? If you’re willing to dish out your exact location, be prepared for strange people to track you down. If you’re not interested in that happening, restrict your account so that only family and friends can see your updates.

[flickr image via dpstyles™

AFAR Connect launches, using social media technology to bring travelers together


The buzzword in travel today? “Experiential.” Guidebooks, magazines, and even websites like this one strive to provide insider accounts of great travel experiences around the globe. But even we can’t be everywhere at once. What if the coverage of the latest city you wish to visit happened, say, two years ago? And how can one assure that the author of the article has the same travel “personality” as you?

Enter AFAR Connect, the latest platform from AFAR Media (yes, the same people who brought you the magazine). This social media based website is dedicated to connecting like-minded travelers and locals.

Using a proprietary Travel Personality technology and entry “quiz,” travelers are guided through a series of questions that categorizes them into one of 36 different groups with a corresponding color. On one end of the spectrum you’ll find the safe, relaxation-seeking traveler who prefers destinations like Florida. On the other, you’ll find the “Discoverer,” a traveler whose ideal experience would involve, say, volunteering in Haiti.

Users can ask questions about their upcoming travel plans and the site will connect the user directly with others who share their same travel profile and have intimate knowledge of the specific destination. “Tour books are generalized for the masses and lead travelers to the same spots as all the other tourists, and your friends may have general, but not in-depth knowledge of a destination,” said Derek Butcher, CTO of AFAR Media. “When looking for travel advice, it’s not who you know, but who you should know that can make the difference in your experience. Our proprietary technology facilitates intimate knowledge sharing for the enrichment of travel experiences.”

AFAR Connect continues to learn about and evolve a traveler’s personality through a user’s posts, advice, questions and travel experiences. On the site, a user can ask a question about a place that he or she is interested in visiting and the site’s technology will push the question to those users AFAR finds are best suited to answer based on their knowledge of the area and activity, as well as his or her Travel Personality. Those users are then able to engage in direct one-to-one communication that will enable the traveler to have a unique, personalized experience.

In addition, users can also comment on posts, ‘follow’ other members whose advice they value, share photos, and more. Users can create an AFAR-specific profile or log in using Facebook Connect, which will import information already stored in their Facebook profiles. The technology is the key differentiator, and ensures users receive travel recommendations from travelers who appreciate the same types of experiences as they do.

“AFAR Connect is the next step in our goal of promoting experiential travel,” said Greg Sullivan, co-founder and CEO of AFAR Media. “While the magazine is meant to inspire, AFAR Connect is a practical tool for travelers who want to pack their bags and experience a destination from a local’s perspective. For me, the best travel advice comes from locals or from other travelers who share the same values and interests as I do. Until now there was no site that could help facilitate that exchange of information on a personalized one-to-one basis.”

AFAR also encourages local businesses and travel brands to participate in the community. Businesses can set up profiles similar to travelers, and respond to questions, offer advice, and share information about their company. From airlines to snorkel shops, travel brands that participate in the spirit of the community can use the platform to drive customers to their front door.

Gadling readers interested in trying the private beta version of AFAR Connect can gain access through http://beta.afar.com with code GADAFAR. The code is good for the first 100 readers.

Review: AirportAce for iOS – airport guides, maps and information

AirportAce is a new application for iOS devices designed to help you navigate the airport. The app is available on the iPhone/iPod Touch (AirportAce) and on the iPad (AirportAce HD). Inside the app, you get a tremendous amount of information, including terminal maps, transportation information, parking, amenities, WiFi availability and even where to find smoking locations.

The app is nice and easy to navigate, and all the information appears to be very up to date. At the moment, AirportAce covers 44 different airports in the U.S. and abroad.

AirportAce is available in the App Store for $3.99 (AirportAce) and $4.99 (AirportAce HD).

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