Get flight info and airport reviews with RouteHappy

When it comes to booking hotels, travelers have plenty of options for finding information, recommendations, and tips with TripAdvisor, booking engine reviews, and other user-generated sites, in addition to guidebooks and other traditional media. But as air travel gets more restrictive and less comfortable, how can you choose the easiest flights, or at least be prepared for the inconveniences? RouteHappy is a new user-generated social network for flight info, reviews and tips for airlines, airports, and routes. The site is populated with comprehensive global flight schedules, Wi-Fi availability by route, and on-time history. Users can enter their tips and experiences from getting to the airport, check-in, airport amenities, and boarding to in-flight comfort, arrival immigration and transportation options.

From searching on RouteHappy, I decided it was worth the extra money for JetBlue’s Even More amenity program for a shorter security line (plus more legroom and other perks), and discovered a much easier connection from Frankfurt to Austin through Denver instead of the much busier (and often delayed) Chicago. I’ve also left tips on the site for navigating airports in Istanbul, London, and Budapest with a baby. You can follow “Route Experts” for hidden gems and “flyer bewares” on frequently-flown routes, and learn about which airport shops are worth a stop, which airlines make your coach experience feel like an upgrade, or where you should be prepared for long immigration lines.
RouteHappy gets better with every review added, so be sure to add your advice while searching for info. You can also link to your TripIt/LinkedIn account to automatically remind you to review flights and pre-populate flight info. Currently in invite-only “alpha” mode, the site has over 1,000 members in 45 countries and counting with more than 7,500 comments and tips.

Gadling readers can try out the site before it goes into public beta mode soon by using the code GadlingFliesBetter. The RouteHappy team is incredibly responsive to users and active on social media, so be sure to follow along as they share their best tips on Facebook, tweet travel news on Twitter, or just send them a message at tellus@routehappy.com.

A Traveler in the Foreign Service: Even corpses get bumped from flights

I was standing over a coffin that contained the corpse of a 76-year-old American missionary whom I was supposed to help repatriate to the U.S., trying to figure out why he was naked. After a long consultation with Stevcho, a sinister-looking funeral parlor boss, my local colleague at the American embassy in Skopje concluded that the man’s clothes were “probably” at a forensics lab.

“Well, is he going to get them back?” I asked.

A long discussion ensued and Ljupka, my colleague, concluded that the man’s clothes were probably gone for good.

“But don’t worry,” she said. “The funeral parlor in the U.S. will get him a nice suit. His daughter won’t have to see him like this.”

The men wanted me to confirm that the body was a man whom I’ll call Joe. But the corpse in front of me bore only a vague resemblance to the passport photo I held in my hand.

“They found his passport on him, right?” I asked. “So I guess it must be him.”

With that, I signed a few more receipts, and then two workers moved into action, using a medieval looking blowtorch to seal the coffin shut for its flight.

We followed a Blues-Brothers-like hearse to a cargo warehouse adjacent to Skopje’s rather unimpressive little airport. The cargo guy had three empty cans of beer on his desk. One of them was flattened like a pancake. He had a calendar featuring photos of nude women hanging above his head. It was 4:30 p.m. on a Friday and my colleagues were, ironically, at a sexual harassment seminar that very afternoon. The mildly inebriated shipping clerk didn’t inspire confidence but he and Ljupka seemed to work out Joe’s travel plans in a matter of moments.

“He’s going to have a three hour layover in Vienna,” Ljupka said, looking to me for approval.

“That’ll be fine,” I said, feeling ridiculous.

Of course, it would be fine; dead people don’t mind layovers.

I half expected them to ask me if he wanted a window or an aisle seat, or if he had any dietary restrictions or a frequent flyer card.As we left the airport, I felt sad and a bit ashamed, as though I’d just been complicit in something tawdry. I felt bad about leaving and asked Ljupka if I owed it to Joe to stay with him, to make sure he made it onto his flight.

“But his flight doesn’t leave until tomorrow afternoon,” she said. “You aren’t going to sit in a warehouse, watching him all night. Come on, who’s going to want a dead body?”

I accepted her logic but didn’t trust the beer-drinking cargo guy. On the way back to the embassy, I called my boss and asked her what she found out about Joe. Other than the fact that he was a missionary from Arkansas, she also ascertained that he was a Korean War veteran and had just been back to Arkansas for a visit one month before. His daughter had told him he ought to come home, but Joe believed in his work and wanted to stay.

I went home and told my wife that I didn’t want to die – especially not in Macedonia. The weekend passed and we heard nothing from the cargo guy so I assumed that everything was fine. But then, a few days later, we got a call from the funeral director in Arkansas informing us that Joe hadn’t arrived.

After making some calls, we determined that poor Joe was still in Skopje, sitting in the cargo warehouse. Apparently, Austrian Airlines had a policy against accepting bodies from “certain countries,” and Macedonia was one of those. The drunken cargo dude had not bothered to call and tell us.

Ljupka spent the next day or two trying to find an airline that would accept Joe. One of them wanted too much money and the family could not, or would not pay what was asked. I thought about using priceline.com to bid for Joe’s ticket home, but thought better of it. Eventually, Ljupka worked it out and almost a week later Joe arrived home safe and sound.

I never met the man but I felt a strange kinship with him. We were two Americans living far from home in a country where we would always be viewed as foreign, no matter how long we stayed. I tried my best to get him home but couldn’t help but conclude that he deserved better.

Read part one of this story and the rest of this series here.

Image via Hugo90 on Flickr.

Trade frequent flyer miles for space travel

Banking frequent flyer miles, business travelers save for travel gear, clothing, sports and recreation equipment, personal vacations and more. Now, Virgin Galactic is allowing their frequent flyers to trade miles for a ride in space.

Virgin Galactic plans to send its first spacecraft, SpaceShip Two, on a suborbital space flight later this year. In a lottery, Virgin Galactic is allowing their Atlantic Flying Club members to redeem miles for a chance to win a trip on a the spaceflight.

According to the terms and conditions of the drawing, “Once Virgin Galactic launches it’s first flight to space, Flying Club will draw a winner from all the entries received.” You don’t need to have two million miles to register for the drawing, but you will need to have the miles in your account if your entry is selected as the winner.

The price tag: two million miles.Short on miles?

Virgin Galactic will allow members to buy up to 30,000 miles for $27. At that rate, a ride in space has a value of $54,000, not a bad price compared to the $63 million that the Russian space agency charges NASA for a ride to the international Space Station.





Flickr photo by Deanster1983

A Traveler in the Foreign Service: Try not to die in Macedonia

You never forget your first dead body. One Friday afternoon several years ago, my boss at the American embassy in Skopje informed me that a 76-year-old American missionary, whom I’ll refer to as Joe, had died of a heart attack.

When an American citizen dies overseas and has no immediate relatives in the country, a Foreign Service Officer (FSO) has to identify the body, notify their next-of-kin and help arrange for the body to be transported back to the U.S., if that is the family’s wish. Only the gloomiest traveler or expat thinks about these macabre practicalities before leaving the U.S., but if you die abroad, an FSO is very likely to be involved in what happens next.

My boss agreed to make the notification phone call to Joe’s daughter back in Arkansas but said that I’d have to go out to identify his body and take care of the paperwork. This seemed like a good bargain to me, because my only experience with making death-notification phone calls came in a consular training course at the Foreign Service Institute and had been something of a disaster.

There were six of us in the class, five FSO’s and a ditzy civil servant who worked for some sort of governmental public affairs hotline. We were given scenarios and asked to role-play death notification phone calls. Cruelly, the instructor made the ditzy woman go first.

“Hi, my name is Karen Smith and I’m calling from the American Embassy,” she began, promisingly. (not her real name) “I’d like to speak to the next-of-kin of Tom Jones.”

We all burst out laughing before the instructor piped in.

“Ummm, you don’t ask to speak to next-of-kin,” he said. “That kind of foreshadows what you’re about to tell them.”

We had so much fun laughing about the next-of-kin gaffe that none of us could conjure the seriousness that was needed to make the calls and the exercise degenerated into a farce.

So luckily, my boss made the call and reported back that Joe’s daughter wasn’t particularly surprised that he had died. His wife had passed away a few years before and he got involved with a church that recruited him to serve as a missionary in Macedonia. The daughter wanted his body sent back to Arkansas but indicated that they didn’t have much money and thus needed to get a good price.

Ljupka, one of the embassy’s local employees, accompanied me out to an enormous, desolate area of Skopje called Butel to identify Joe. Inside the funeral home, we were ushered into the cluttered office of a pudgy, sweaty man named Stevcho, who ran the place. Stevcho boasted that he personally took care of all the Americans who had the misfortune of dying in Macedonia.He and Ljupka made small talk in Macedonian as reams of documents were plopped onto his desk. I sat impassively and signed my illegible scrawl as Ljupka instructed. Some documents required only my signature, while others also needed a stamp that had my name on it, or various seals and insignias. Paperwork is inescapable, even in death.

Ljupka and I were led into a warehouse to identify Joe’s body. Almost a dozen men, half of them government inspectors in funny looking communist leftover uniforms, stood around the casket. The men were in grand, Friday afternoon moods, and were chatting and joking with each other. I walked over towards the casket and cautiously looked down. The first thing I noticed was his bare feet.

“Ljupka, where are his shoes and socks?” I asked.

She had no idea. Joe was swaddled in a grubby looking, shaggy blanket. It was one of those cheap, cheesy looking blankets that have images of animals, like eagles or brown bears that you see people selling in abandoned gas stations and vacant parking lots. Joe had no shirt on, I could tell.

A sinister cloud of smoke soon hung lazily over the poor man’s coffin as the men lit cigarettes.

“Can you at least ask these guys to not smoke right on him,” I asked Ljupka.

“Dave, he’s dead, I don’t think the secondhand smoke is going to hurt him,” she said.

She had a point. Yet, somehow I wanted the men to be a bit more somber, more respectful. The only photo I had of Joe was his American passport, which was found on his body. In it, he looked very robust, healthy, and, well, alive. But now his face looked incredibly gaunt and shriveled. His mouth was agape and he had no teeth. Had someone stolen his dentures?

A man wearing a stained t-shirt grabbed hold of the top of the grubby blanket, which covered most of Joe, and asked a question in Macedonian that I couldn’t understand.

“He wants to know if he should uncover the blanket, so you can identify him,” she said. ‘He’s naked underneath.”

Naked? No one had told me anything about having to see an old, dead guy naked.

“Am I required to see him naked?” I asked.

Ljupka didn’t think so, so I told them to spare us.

“But where the hell are his clothes?” I asked.

Tomorrow: Part 2 of this story – Even the dead can get bumped from a flight.

Read more from A Traveler in the Foreign Service here.

Image via a.drian on Flickr.

Disabled cruise ship delayed by rule of sea, tow drivers to blame

A disabled cruise ship, the Costa Allegra, is now docked at Port Victoria, Mahé, in the Seychelles, and disembarkation of guests is under way. The ship spent an extra 10 to 12 hours at sea without electricity, air conditioning, or toilet facilities all due to the hesitation of a French fishing vessel. First to respond to the emergency, the French vessel delayed rescue showing more concern about securing their claim to tow fees. They refused to allow faster tugboats to take over.

Seychelles government official Joel Morgan told The Associated Press that Costa Allegra would have likely arrived in port Wednesday night local time if the tugs had been allowed to take over. Instead, the ship arrived mid-day Thursday.

“The Seychelles authorities are not happy about this situation and we would have wished to get the ship into port as soon as possible in order to ensure the safety and well-being of the passengers,” said Morgan, the Seychelles minister of home affairs, environment, transport and energy, in an interview with Newsday.

The French vessel was towing at 4 nautical miles per hour. The tugboats could have traveled at 6 to 7 nautical miles per hour.The director of France’s Regional Operational Center for Surveillance and Rescue said maritime rules allowed the French fishing vessel to continue with the towing job.

“We were in a rescue operation; the tuna boat arrived first. Then there are negotiations, as one can imagine,” said Nicolas Le Bianic, a French official, in Newsday. “Any assistance to people is free, not the case here,” he said. “Assistance to the boat, in contrast, is paid. That’s the rule of principle set by maritime texts.”

We suppose that makes sense and encourages other ships to respond in situations such as this. They know that if they get there first they get the tow. But it kind of sounds like an episode of TruTV’s “South Beach Tow” where tow truck operators battle to get to the scene of an auto accident first in order to earn the tow charge.

Different from an episode of “South Beach Tow,” though, passengers off the ship today will spend a week or two (their choice) at a luxury Seychelles resort, compliments of the cruise line. Passengers from an episode of “South Beach Tow” usually just get a bill.




Flickr photo by bugeaters