Long Lines At Airports Have Got To Go, Says Travel Association

by Chris Owen on


The Transportation Security Administration (TSA) has been working on addressing long lines at airport security screening areas for quite some time. TSA Precheck lanes are being expanded to more airports every year and Global Entry lets frequent, pre-authorized travelers to zip into the United States. Just last week, we reported faster airport screening via a new TSA program. But that’s not enough, says a travel trade organization, urging Congress to take action.

The U.S. Travel Association (USTA) is battling what they believe to be the cause of problems at our airports; budget restrictions and poor planning. They believe the current system leaves airports unable to handle millions of visitor a year. They have some specific recommendations too.

Calling for a 50-percent reduction in peak the wait times, the USTA believes it should take just 30 minutes to process travelers. They want Customs and Border Protection staffing and participation in the Global Entry Program increased. Congress should be involved in an ongoing way, and should require periodic progress reports, says the association in a list of 20 recommended policy changes.
Back at the TSA, the new system is indeed a step in the right direction, classifying travelers into three tiers — expedited, standard or enhanced — with each level requiring different procedures and qualifiers. The current system treats all travelers the same and is exactly what the Travel Association wants changed.

In an Open Letter to the U.S. Congress, over 70 travel leaders even suggested ways to fund the additional programing necessary to address the problem and increase transparency in the entire process. It’s a lofty goal but one worthy of pursuit: the U.S. economy could lose $95 billion and 518,000 jobs over the next five years due to long security and customs lines at the nation’s airports.

Map of the World’s Most Dangerous Countries to Drive In

by Chris Owen on



Highway deaths are adding up. On a global scale, what is now 1.24 million deaths a year will triple by 2030 if something is not done. To raise awareness, the Pulitzer Center on Crisis Reporting has come up with Roads Kill, a project that draws on the Center’s worldwide network of journalists to create a map highlighting road dangers around the world.

Need more reason to be concerned? In some parts of the world, road accidents and highway deaths rank fifth as a leading cause of death. That’s more than HIV/AIDS, malaria, tuberculosis and others.

Fuel Costs Aren’t Making Airlines Eco-Friendly

by Elizabeth Seward on

As discussed in an article in The Economist today, airlines should theoretically be becoming more and more “green.” Fuel costs are normally the largest single cost for airlines and rising fuel costs aren’t good for the airline or the customer. One might assume that airlines would pursue fuel efficiency with their bottom line in mind, but that doesn’t appear to be the case, at least not with the most profitable domestic Airline (2009-2011), Allegiant Air. Allegiant was found to actually be the least fuel efficient airline for the year of 2010 in a report recently released by the International Council on Clean Transportation (ICCT).
While it is certainly counter-intuitive that the most profitable airline can also be the least fuel efficient, there are other factors that play into the sometimes ambiguous cost/profit setup of airlines.

Still, The Economist asks the question that I have to echo: “If the bottom line cannot force airlines to be more fuel efficient, what can?” One of the many possible answers to that question is fleet, since almost one-third of the efficiency gap between airlines can be attributed to differences in fleet. Here’s to hoping for the employment of greener planes down the road.

[Thanks, The Economist]

Southwest Airlines Now Has A ‘No-Show’ Policy

by Elizabeth Seward on

Southwest Airlines’ leniency with “no-shows” has been a popular attractor for many customers. The airline has long boasted that their customers get to keep the total value of their flight purchase, even when they simply don’t show up.

While the idea of not losing money in the case of an emergency might seem appealing to the masses, only a small minority of Southwest customers have been taking advantage of this deal and they’ve been doing it habitually. For that reason, Southwest will now be enforcing its own version of a “no-show” policy. Passengers will still receive the full value of their flight purchase if they cancel, but they have to cancel no later than 10 minutes before the flight takes off. This updated policy is still sensible and comparatively customer-oriented.[Thanks, USA Today]

Spirit’s Eyebrow-Raising Ads Seem To Be Working

by Elizabeth Seward on

If nothing else, Spirit Airlines is original. The company has created MILF ads, a campaign timed with the Anthony Weiner scandal called “The Weiner Sale,” ads that referenced the BP oil spill of 2010 (one of the slogans was, “Check out the oil on our beaches”), and more. Spirit Airlines has famously created ads just three hours after related news events and they don’t seem to mind that the ads usually look campy and hastily made.

And yet, no matter how offended some seem by these ads, no matter how unprofessional they might come off as being, the company’s approach must be working. Spirit Airlines was called the most profitable airline in the country last year by The Wall Street Journal.