Yasi brings destruction to Australia as social media prepares to help

by Chris Owen on

As blizzard conditions strand motorists across the Midwest and chaos in Cairo continues as Mubarak backers and opponents clash, Australia is now feeling the effect of Cyclone Yasi, believed to be their biggest-ever storm. What was a waiting game of “Where exactly will it hit?” and “How bad will it be?” has become the harsh reality that unprecedented destruction is at hand.

“The large, destructive core of Cyclone Yasi is starting to cross the coast between Innisfail and Cardwell with a dangerous storm tide and battering waves to the south of the cyclone centre,” Australia’s Bureau of Meteorology said in a statement.

ABC news reports that “North Queensland residents will be greeted by scenes of destruction at first light when the full impact of Cyclone Yasi is revealed.”

Just downgraded to a category 4 storm, high winds continue to batter homes, businesses and public areas. Australians are dug in and now being cut off from the outside world as power lines go down and communication is disrupted. Still, those with a signal are getting the word out and the world prepares to help, communicating with friends and loved ones via Twitter and Facebook.Social media platforms are jumping over Yasi too. On Twitter, using the hashtag #Yasi and #TCYasi, user @StudioLaville urges those who can help to register even before the storm passes:

Retweet! Register your ability to help or need for help at Help North Queensland. Free. http://helpnorthqueensland.com #Yasi #TCYasi

Still 180 kph readings in Queensland #yasi

On Facebook, more than 40,000 people have joined the Cyclone Yasi Update page which added:

Police in Mackay and Gladstone have had no major incidents reported to them as a result of the cyclone at this early stage. (please keep in mind there will be a lot of unknowns until first light) (Julie)

Tully devastated – winds very strong before and after the eye passed. Many many roofs off, as Larry did to Innisfail. People seeking refuge in their cars. Councilor Ross Cabello who has witnessed many cyclones, said this was far and away the worst he’s ever seen. He states that there are many, many houses damaged – roofs destroyed. (Chris)

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Five good reasons to screw up your frequent flier mile strategy

by Tom Johansmeyer on

There isn’t much that’s precious to a business traveler (except time off the road) – at least not that you can touch. Maybe that’s why road warriors find frequent flier miles to be so important. They are at once a visible reward for suffering the slings and arrows of business travel, an indicator of class in an implicitly hierarchical community and a ticket to leisure travel later. If they accumulate in one place, they can become pretty useful … which is why they white collar travel folks make the flying decisions they do.

Mileage balances can influence decisions about airlines, flight times and payment methods. They can make a three-hour layover seem worthwhile. They can lead to absurd decisions which, at the moment of purchase, appear to be completely rational.

So, when decisions that run counter to this mileage-accumulation philosophy become necessary, the questions from other business travelers can be swift and judgmental. For the past two years, my miles have landed all over the place, and now that business travel is again a part of my life, that trend seems likely to continue – a prospect that would have horrified me back in 2002.

Why the change of heart? Here are five reasons I’ve abandoned the traditional business traveler’s frequent flier mileage strategy:1. Business comes first: if I can maximize my time at my destination, get better flights or use a more convenient airport, I get more out of my trip (from a business perspective). That’s what matters most to me. Period.

2. Status benefits really aren’t worth it: the time and discomfort associated with adjusting my schedule to accumulate miles, I’ve found, is ultimately more painful than flying coach from New York to London on a crowded flight. The eventual upgrade cure is far worse than the inconvenient and uncomfortable air travel disease.

3. Price matters: nothing is more important than getting to the right place at the right time, but price comes next. Travel expenses aren’t like billable hours or closed deals: they don’t benefit me or my business. Is it really worth paying extra to score some extra miles?

4. Stress sucks: after business objectives and price, I tend to value the path of least resistance. Working on the road is hard enough: making it worse to attain platinum status sooner isn’t sufficient reward for the necessary sacrifices.

5. Loyalty shouldn’t be displaced: obviously, frequent flier programs are brand loyalty plays. Like other business travelers, though, I have other loyalty considerations, such as my business and the people important to me back home. Some things are more important than early boarding.

Bad cruise spawns web site, call for travel agents

by Chris Owen on

Norwegian Cruise Line passengers, really mad about a December cruise on the Norwegian Sun, have launched a new web site. It’s just one of a number of ways cruise passengers are going beyond checking “below expectations” on a cruise vacation survey to sound off.

The new site, MyBadCruise.com, is simple and the message is clear. It tells of mechanical problems that ruined a cruise, what you can do to help, asks for “your stories” and has a place to check back for updates. Here’s what they say it is all about:

“On December 4, 2010, a large group of travelers took off on one of Norwegian Cruise Line’s (NCL) 6-night luxury cruises out of Port Canaveral, FL – having paid for a vacation to the beautiful islands of St. Maarten and St. Thomas, among other stops. According to the NCL website, passengers were assured that the Norwegian Sun cruise ship would provide everything they need to have their “perfect cruise vacation.”

OK first thought: define “perfect”.

Sure, that’s an advertising line like “You’re free to do…whatever!” the widely-used Norwegian Cruise Line slogan, but the ship did break down. It was no fault of the passengers who did not receive what is accepted as the normal and customary cruise experience. This sailing was no where near “perfect”. The ship lost power in one engine, bypassing St Thomas and St Maarten, the two main ports of call on the voyage, then slowly sailed back to Florida on a modified itinerary.

The cruise line issued $100 onboard credit per cabin along with a future cruise credit equal to 30% of the price of the cruise. Passengers say that’s not enough and want a full refund.
Odds are they probably won’t all get a full refund. They did go on a cruise. The cruise line always has a right to modify itineraries (it’s in the passenger contract no one reads). As foreign-flagged ships, cruise lines are not governed by consumer protection laws in place for US businesses.

But that does not have to be the end of the story for these people. Those who booked using a travel agent probably have a better chance of receiving more than the cruise line is offering.

Douglas Ward, author of “Berlitz Complete Guide to Cruising & Cruise Ships 2011,” told the Associated Press that you’re more likely to get help with a cruise problem if you booked through a travel agency and ask your agent to plead your case. “If you book your cruise online, it may be difficult to get compensation when things go wrong,” he added.

Indeed, a good Expert-Agent would have given potential cruise buyers options. Those options would include lines other than Norwegian, pointed out the difference in lines, itineraries and ships noting that Norwegian Sun is an older ship along with their personal experience with the line.

In other words, it’s pretty common knowledge in the travel agent community that Norwegian Sun is not exactly the crown jewel of the Norwegian fleet and clients frequently come back saying “I’ll never sail that line again” or “That was the worst cruise ever”. Any agent worth having would have suggested alternatives.

But it sure is cheap. $449 per person +tax will get you a ride on the November 5, 2011 sailing. Consumers are often blinded by low prices in a cruise world that is seeing prices on the rise.

Still, there is always some wiggle room in negotiations for a fair settlement when a cruise goes bad. A good Expert-Agent would have your back here.

Flickr photo by Suomi Star

Video of the Day – Tarp surfing

by Stephen Greenwood on


Some surfers travel to the ends of the Earth in search of the perfect barrel. When the swell isn’t picking up, others get creative and only have to go as far as their front yards. Today’s Video of the Day from Kordoruy.tv is a look at a few groms from San Juan Capistrano, California that started the unique sport of “tarp surfing”.

Avid surfers Dodge Wyrath and Wyatt Brady came up with the idea after a gust of wind blew a tarp off of the family boat, and they wondered what it would be like to surf through a “barrel” created by pulling the tarp over a skateboard. The result is visually captivating and makes for a great video segment.

Have you found any wild improvisations of extreme sports during your travels? Share them with us! Leave a comment below and it could be our next Video of the Day.

Breaking: Another cruise line drops Egypt, says safety first

by Chris Owen on

Cruise lines are modifying cruise itineraries for ships calling in Egypt and Tunisia, canceling all port calls in these two countries. While unrest/chaos continues in the area, cruise lines are playing it safe by keeping ships and passengers out of harms way.

Costa Cruises told Gadling today that they have modified Red Sea sailings on the Costa Allegra and Costa Marina, the itinerary will now concentrate on calls at Jordan and Israel, with turnaround operations taking place at Aqaba, Jordan. To accommodate guests who have already booked these cruises, Costa Cruises will offer alternative itineraries and dates of departures.

Costa’s Mediterranean cruises with a one-day call at Alexandria will be diverted to a one day-call at Greece or Israel. On Mediterranean seven-day sailings normally going to Tunis, Tunisia, that call will be replaced by Palma de Mallorca, Spain; Malta, or Cagliari, Italy.

The port of Alexandria Egypt has been a favorite of cruise passengers. Here is what they might have seen.

It looks like cruise lines are clearing out itineraries for the next couple of weeks, with many more modified itineraries than were on the books just last weekend.

A travel warning issued by the U.S. Department of State “recommends that U.S. citizens avoid travel to Egypt due to ongoing political and social unrest.” and goes on to add “demonstrations have degenerated on several occasions into violent clashes between police and protesters, resulting in injuries and extensive property damage.”

The Department of State also offers specific safety tips for travelers and recommends enrollment in their Smart Traveler Enrollment Program (STEP) , a free service that lets travelers advise the Department of State where they will be and helps them keep in touch in emergency situations.