Air New Zealand debuts entirely redesigned 777

by Stephen Greenwood on

This morning Gadling is on the ground at King County International Airport (Boeing Field) as Boeing officially delivers Air New Zealand’s newest pride & joy, the completely redesigned 777-300ER.

Air New Zealand has been hard at work for nearly 4 years in an effort to reinvent their long-haul experience. Working with multiple design firms and a series of focus groups, the airline developed two entirely new styles of seats for their Economy and Premium Economy classes in addition to an array of brand-new features never before seen on a 777.

Economy class on the new craft features a design dubbed as the ‘Skycouch‘ (also known as Cuddle Class), with footrests that transform three-across seats into a lie-flat area for couples or families traveling with children.

The new Premium Economy features two types of hard shell designs; inboard seats geared towards couples and those looking to socialize, and outboard seats for individual passengers who prefer to have privacy. Every single seat on the plane has a standard power outlet, USB port, and an S-Video connector to display your personal media on the seat back’s touchscreen.

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The airplane’s galleys are equipped with induction ovens; which will hopefully change the age-old notion of “airplane food” by cooking up steak, burgers, pizza, and proper Kiwi breakfasts on-demand via Panasonic’s custom In Flight Entertainment system.

Air New Zealand has also created in-flight experiences such as a children’s story-time in the rear galley, and a social galley in the front of the plane that will host wine tasting sessions with an Inflight Concierge.

In a time when most carriers are cutting corners and looking for ways to nickel and dime the passenger, it’s incredibly refreshing to see such forward-thinking features in every class of the cabin. And it’s already paying off for Air New Zealand; more than 30 airlines have expressed interest in licensing the new seat designs after an 18 month period of exclusivity for ANZ.

Check back for updates and full impressions as Gadling joins the inaugural flight of ZK-OKM to LAX and on to Auckland!

Airline seat as buffet rebuffed, only take what you buy

by Tom Johansmeyer on

When you go to a buffet, you know what to expect: take as much as you want. You pay once, and then you can consume all that you like. It’s the nature of the environment. This stands in stark contrast to other restaurants, where you pay for an entrée and get nothing more. If you want an appetizer, you have to shell out a few extra bucks – likewise dessert. As a society, we have learned to live with this, even to expect it.

Yet, this changes as soon as we start boarding planes. We want more than we’re paying for, even if it comes at the expense of someone else.

I was cruising through the travel news this morning and saw a Q&A story on ABC News about fights over the armrest. One passenger wants it up, and the other wants to put it down. A fight ensues, unless one of the passengers is reseated.

The question was simple: is it unreasonable to insist that the armrest go down when the passenger next to you is spilling over into your seat? Remember: airline seating isn’t a buffet.


The advice given by ABC News writer Lesley Carlin was on point, indicating that a passenger is entitled to the space she pays for, no exceptions. I was heartened to see her assessment, “Airplane seats are, quite simply, ridiculous,” which though obvious, needs to be restated routinely.

Carlin explains:

But, still, despite the underlying issues with the seats, when you buy a ticket, you’re buying a particular amount of space on the plane. It’s not fair for someone else to usurp some of it. If you live in an apartment and buy a Christmas tree that turns out to be too tall, you can’t just cut a hole in your ceiling and let some of it poke into your upstairs neighbor’s place, right? That’s exactly what the passenger leaning into your space was doing, and that’s not cool.

So, would you eat from a stranger’s plate … without asking?

[photo by InfoMofo via Flickr]

Golf tip: no need to yell “fore”!

by Tom Johansmeyer on

Planning to dash off to a warm spot this winter for a few rounds of golf? Well, if your ball is shooting toward the head of another duffer, you can comfortably keep your mouth shut. No joke: a judge has even weighed in on this.

According to the New York Court Appeals, Business Insider writes, “being hit without warning by a ‘shanked’ shot while one searches for one’s own ball reflects a commonly appreciated risk of golf.” Who knew golf was so risky?

So, take note: the next time you step onto a golf course, you’re taking your life into your own hands. Maybe it’s time to don a helmet for 18 holes?

[photo by chispita_666 via Flickr]

No, not every city can be a cruise port

by Chris Owen on

It seems every large coastal city wants to be a cruise port, either as a place to visit or to be a home port where a ship operates from, and for good reason. Cruise ships can bring a lot of tourists and their dollars when they visit. At a time when local economies are recovering at best there is a lot of interest but not a lot of realistic expectations.

“The reality is they have as much chance to get a cruise ship to visit as they do in luring the Lakers from Los Angeles” says cruise industry expert Stewart Chiron CEO, CruiseGuy.com speaking of a feasibility study done by Brownsville, Texas. “These results are based on the cow jumping over the moon, planets aligning and may also require peace on earth!” he added.

Savanna, Georgia also did a study that returned “better than expected” results with big numbers like up to 350,000 visitors by 2020 and a potential industry of $100 million a year reports the Savannah Morning News.

Not so fast says Chiron, cautioning leaders to be realistic. “I think Savannah is a wonderful city and know it would make a wonderful option, but there needs to be more than desire and their reasoning is way off.”

Cruise lines move cautiously when choosing ports, opting for those that can serve the most potential passengers and produce the best financial results. While the allure of a cruise port may be the stuff tourism dreams are made of, Chiron concludes the big question is “Where will the cruise lines be able to reap the highest yields?” adding “This ultimately may delay Savannah’s heartfelt desires.”

Flickr photo by taberandrew

Christmas list: five things I want from the airlines

by Tom Johansmeyer on

‘Tis the season, right? Regardless of beliefs, we’re all secretly wishing for something, even if we’re not hoping for a big fat guy to slide down a slim chimney to deliver it. And, I don’t think I’m unusual in having my own list of wishes. I’m not so naïve as to think the airline industry will turn my Christmas list into its New Year’s resolutions, but I can always dare to dream!

So, here it is – air travel industry, take note. I want five things I want for Christmas.

1. Name change: stop calling me a passenger, and start calling me a customer. I know, I know … I’ve asked for this before. Pay attention: I’m still asking for it. Without me – and a lot of people like me – you wouldn’t have had such a fantastically profitable year in 2010. Don’t get me wrong: I’m not begrudging you the profits. In fact, I want you to be profitable (I am a capitalist after all). Just show me that you realize I’m the guy spending, and extend this courtesy to everyone else who does.

2. Be realistic: I know there are some things you can’t control, such as weather and the TSA. But, there are plenty of ways you can improve. Take a long, hard look at your operations, and make some tough decisions. It’s not easy to admit your shortcomings, but in the end, doing so will benefit everybody (even you).
3. Add a clause: every frequent traveler has heard it said by a flight attendant: “Our primary job is safety.” We know this … good god, do we know this. I’m asking for a simple statement to be appended to that: “but we’re also committed to service.” Now, put it all together:

“Our primary job is safety, but we’re also committed to service.”

That sounds incredible. I could definitely get on board with that kind of thinking. And what does it cost the average flight attendant? Six extra words. The whole thing could be pushed out on Twitter, with plenty of room for hashtags and retweetin!

4. Leg room: okay, I know I’m getting greedy on this one, but I’d really love a little more. I’m not a tall guy, and I still feel cramped.

5. More a la carte pricing: maybe I’m the only guy out there who’s a fan of getting nickel and dimed … but I like choosing which nickels and dimes. I’d much rather pay only for what I use. Let the other guy pay for his own damned sandwich.

[photo by morberg via Flickr]