American Airlines ticket agent accused of half million dollar credit card fraud

A (now former) American Airlines ticket agent from San Jose airport has been arrested upon suspicion of a running a major credit card theft scam.

Micheline Johnson, pictured here, worked the airline ticket counter at Mineta San Jose International airport for American Airlines. As part of her job, she regularly dealt with passenger credit cards to pay for tickets, fees and other charges. Each time she was handed a credit card, she would make a copy of the data stored on the card and hand it back to the passenger.

Using special equipment, she then made replicas of the cards, and made purchases at Safeway stores in California, Nevada and Washington between 2007 and 2010. In total, she is accused of making at least 2,800 transactions on 350 credit cards, totaling over $480,000.

Using the cloned cards, she would purchase gift cards, then use those cards to buy electronics which she then sold on eBay.

Prosecutors say they do not know how she made copies of the cards, but her scam was uncovered when someone turned on her and notified Safeway. Unfortunately, none of the high-tech fraud protection systems in place at credit card companies were able to pinpoint the fraud to cards used at the airport, and if weren’t for the person that notified Safeway, this fraud could have gone undiscovered for many more years. Johnson had worked for American Airlines for ten years. She is now being charged with grand theft, possession of stolen property and identity theft. Bail was set at $1 million. If convicted, she faces up to twenty years in jail.

This ticket agent scam was reported the same day a travel agent was caught selling thousands of fake travel vouchers to unsuspecting customers – clearly not a good day for honest people.

[Photo: San Jose DA]

American Airlines launches Android mobile app

Last night, American Airlines launched their first Android mobile app. Like most other airline apps, this one is a real one-stop-shopping stop for everything AA.

Inside the app, you’ll find your reservations, mobile boarding pass, flight schedules, flight status and a special version of AA Sudoku. Yeah, we’re not entirely sure what Sudoku is doing there, but it is a nice bonus.

Hidden under the “more options” button are 11 other handy flight features – terminal maps for six hubs, Admirals Club pass purchase link, trip locator, phone and web links and more.

The app is well designed, and (so far) without any bugs or other issues.

You’ll find this (free) app in the Android Market on your phone, or in the web based Market. A similar app has been available for the iPhone for some time now, and is available in the App Store.

%Gallery-116066%

Galley Gossip: Flight attendants trained to spot human traffickers at the Super Bowl

What do hundreds of flight attendants, thousands of under-age prostitutes and the Super Bowl all have in common? Dallas. On Sunday they’re all traveling to Texas. American Airlines, American Eagle, Delta, United, and Qantas hope to help stop human traffickers from pimping out women and children by holding training sessions that will enable flight attendants volunteering their time on the ground to help spot signs of trafficking. According to Texas Attorney General Greg Abbot in an article posted by Reuters, the Super Bowl is one of the biggest human trafficking events in the United States. During the previous two Super Bowls fifty girls were rescued. This year with authorities, child welfare advocates, and the airline industry all collaborating to fight under-age sex crimes, even more lives could be saved.

How did the airlines even come to be involved in human trafficking? It all started with Sandra Fiorini, an American Airlines flight attendant based in Chicago. Because of Fiorini flight attendants now know what to look for and who to call if they see something suspicious on board a flight. This after Fiorini tried to report a situation and no one responded. It involved an eighteen year-old boy on a six-hour flight carrying a newborn infant with its umbilical cord still attached. No wife. Just one bottle of milk and two diapers stuck inside his pocket. In 2007 Fiorini met Deborah Sigmund, founder of the organization Innocents at Risk, and soon they began working together with airline employees to become the first line of defense against human trafficking.




Flight attendants aren’t the only ones who can help. There are more frequent fliers now than ever before. Passengers should also be aware of what to look for while traveling.

Warning Signs

1. Someone who doesn’t have control over his/her own identification

2. Someone who has few to no possessions.

3. Someone who is not allowed to speak for themselves, or is made to speak through a translator

4. Someone who isn’t sure of where he or she lives or is or has no sense of time

5. Someone who avoids eye contact or appears fearful, anxious, tense, depressed, nervous, submissive.

6. Someone who rarely is allowed to come and go independently and may be accompanied by someone who controls their every movement

7. Someone who may be dressed inappropriately regardless of weather conditions.

Number to call

Human Trafficking Hot line 1-888-373-7888.

(Don’t wait until it’s too late. Put that number in your cell phone now!)

There are more slaves today than any other time in human history. A person can be sold several times a day for many years, opposed to drugs that can only be sold once. Because of this human trafficking is one of the fastest growing crimes in the world, only second behind drug trafficking. It generates 32 billion annually for organized crime. Each year two million women and children become victims. 300,000 children within the United States are being trafficked each year. Most are forced into a life of prostitution and pornography in large urban areas such as Washington DC, New York, Los Angeles, Las Vegas and Florida. If it can happen on my flight, it can happen on yours. Open your eyes. Get involved. Write that number down!

Photo courtesy of The Consumerist

Free: 250 American Airlines AAdvantage miles for joining Best Western Rewards

Looking for a quick and painless way to top off your American Airlines mileage account? Sign up for a Best Western Rewards card (free) and provide them with your AAdvantage number.

You’ll earn an instant 250 miles, and bonus miles each time you stay in a Best Western property between February 6 and April 11, 2011. On your first stay, you’ll get another 500 miles, followed by 750 on your second, and 1000 on each following stay.

Even if you don’t have any Best Western stays planned, the 250 miles may be all it takes to keep an otherwise dormant account alive, or to get your account to the point where you can actually use your miles for something worthwhile.

The promotion page is here – which is where you’ll find more details on the stay-to-earn deal.


Need another 150 miles? Check out this American Airlines Bose promotion!

Video of the Day – In the Air

The more I fly, the more I take it for granted. When flight starts to become a routine mode of transportation, it’s easy to lose the sense of wonder and amazement that we all had on our first airplane rides.

The thrill of taking off. The unfamiliar view of roads and cars from up above. The wingtips slicing through wisps of clouds.

Today’s Video of the Day from filmmaker Ryan Booth captures those small moments in a way that takes me right back to those early memories of flight. Set to a dreamy soundtrack by Imogen Heap, Ryan shot this video with a 5D Mark II and used Final Cut Pro for color correction. Check out more of his work here.

If you have a great travel video that we should share, leave a comment below, and we could feature it as our next Video of the Day!