Survey ranks Heathrow, Charles de Gaulle and Los Angeles worst airports in the world

by Scott Carmichael on

A Priority Pass survey of frequent business travelers has revealed what many of us knew all along – London Heathrow is the worst airport in the world. Heathrow is followed by Charles de Gaulle and Los Angeles.

These three airports tend to pop up on “worst airport” surveys most of the time, and anyone who frequents any of them will understand why. Heathrow is improving slowly, and the new Terminal Five is making travel through the UK airport a slightly better experience, but the other terminals are still quite a disgrace.

Charles de Gaulle is another dump of an airport. Even though it has invested heavily in some new terminals, there are still plenty of parts of this facility that need to be flattened and built from the ground up.

Los Angeles airport just signed off on a multi-year, multi-billion Dollar renovation plan, which should be completed by 2013. Of course, that still means 4 more years of being in the top three of worst airports in the world.

Singapore Changi, Hong Kong Chek Lap Kok and Amsterdam Schiphol are voted best in the world, and anyone who has spent any time at these airports will understand why. These are the kind of airports where it is actually a treat to be stranded for a couple of hours, unlike places like Heathrow where your only urge is to get the hell out of the place as quickly as possible.

What do you think? Do these airports deserve to be crowned “worst in the world”, or do you know of an airport that is even worse? Leave you comments below.
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Heathrow up, other UK airports see traffic fall

by Tom Johansmeyer on

Vacationers compensated for business travelers at Heathrow last month, helping the airport realize its busiest August in history. Airport operator BAA Ltd. noted that its total traffic, though, had fallen 3.1 percent for the month. Heathrow is Europe’s busiest airport, and 6.4 million passengers passed through, a slight increase of 0.3 percent compared to August 2008.

The other London airports didn’t fare as well, unfortunately. Traffic through London Gatwick dropped 4.6 percent, and London Stansted saw a decline of 7.8 percent, according to BAA. Elsewhere in the United Kingdom, Edinburgh celebrated a 4.8 percent increase in passenger action for the month of August – its fifth month in a row of monthly up-ticks. Glasgow, Aberdeen and England’s Southampton, however, saw declines of 13.4 percent, 9.8 percent and 3.7 percent, respectively.

Heathrow hires author to write about Heathrow

by Tom Johansmeyer on

Hate it? Embrace it! Heathrow Airport has decided to immortalize the plights of their passengers – rather than bury or ignore them. The airport has tapped best-selling author Alain de Botton – whose titles include The Consolations of Philosophy and How Proust Can Change Your Life – to spend a week in Terminal 5 and reveal what really happens in this environment.

He kicked off this project on Tuesday. Sometimes, he crashes behind a desk in the departures area, talking to passengers and just watching the action. But, he’s been given full access to Terminal 5 and the freedom to write whatever he wants (with the upside that someone will probably read it, unlike our endless frustrated tweets). De Botton’s plan is to show what goes on in a terminal, though he claims he’ll write about whatever he feels like.

Themes already coming to mind, apparently, are technology, globalization and consumerism, which suggests that this high-brow author is unlikely to dive into the muck now. I’m sure whatever he devises will be insightful … but how much does that matter when you’ve been stuck in a sweaty cabin for two hours and still haven’t pulled back from the gate?

Heathrow unveils driverless personal transport pods

by Katie Hammel on

Buses and shuttles make up a large portion of an airport’s traffic. People need to be shuttled back and forth from parking lots, garages, terminals and rental car lots, and all those vehicles mean congestion and pollution. Heathrow Airport is working on a system that will address both of those issues. The new Personal Transport Pods, or PRTs will run on dedicated tracks and use 50% less energy than the buses they will replace.

Up to four passengers (and their luggage) at a time will enter the futuristic-looking pods and program their destination into a touch-screen. Then the pod does the work, zipping off to the destination at speeds of up to 25 miles per hour. The pods are low-energy, battery powered and produce no emissions.

Right now the pods are in the operational testing stage and will only journey from Terminal 5 to the car park, a trip that will take around 5 minutes. According to airport officials, once the system is fully operational, passengers will board at one of three stations and ride in one of 21 total pods. As long as the £25 million project runs smoothly and more funding can be secured, the airport plans expand the service to other terminals.

British Airways says, “Sandwiches? You don’t need no stinkin’ sandwiches!”

by Sean McLachlan on

British Airways has announced that as of next week it will no longer serve sandwiches on its short-haul flights, the BBC has reported.

The move, which the airline hopes will save £22 million ($36.3 million) a year, will affect all flights after 10am that last less than two-and-a-half hours. Passengers will be served “snacks” instead, most likely meaning a tiny bag of pretzels and a thimbleful of orange juice in a little cup filled with ice. Early morning flights will still serve breakfast, such as it is.

The airline is also considering further cuts such as no more hot towels in Club class (my heart bleeds) and maybe even getting rid of free pretzels in economy.

So much for “Fly the friendly skies.” Oh wait, that’s United, and they went bankrupt and had to get bailed out by the American taxpayer. Sorry, I have trouble keeping my penny-pinching airlines straight. I’m still mad about BA opening my luggage and leaving it out in the rain at Heathrow. When it got to Missouri (two days late) my clothes were soaked and my books were ruined.

Ah well, the sandwiches I make at home and bring with me when I fly always taste better anyway. And I never put anything valuable in my checked luggage. I’ve seen people putting laptops in their suitcases. They obviously don’t read Gadling.