Virgin America is the first airline in the world with fleetwide WiFi service

Last week, we wrote that Virgin America was aiming to become the first airline with fleetwide WiFi service.

A different airline had been telling us that they would be first to reach this milestone, but as of today, Virgin America is indeed the first airline in the world with Internet access on every single one of their flights. Internet access is provided by the Gogo In-flight service.

To celebrate, Virgin America will be airing an air-to-ground Skype call on the Oprah Winfrey show this Thursday May 21st (don’t worry, Skype is normally blocked on all flights).

This call is another first for the in-flight Internet world. Previously, Virgin America broadcast a live Youtube video stream from the air, and in February 2009, they hosted a live national TV broadcast over the coast of Massachusetts. In addition to this, they were also the first airline to inform customers which flights would be WiFi enabled at the time of booking.

It is refreshing to see an airline take a new technology, and promote it this aggressively, and on behalf of geeks, workaholics and Twitter addicts from around the world, I’d like to thank Virgin America.

Internet service on Virgin America costs $9.95 for flights up to 3 hours and $12.95 for longer flights. Red-eye flights offer a discounted rate of just $5.95 and passengers with a WiFi enabled PDA or Smartphone can get online for just $7.95.

Virgin America grabs claim to first fleetwide airborne Internet service

Things move mighty fast in the world of inflight Internet access. A mere 6 hours after I posted about a different airline claiming to be the first with (upcoming) fleetwide Internet access, Virgin America has stepped forward as the new winner.

In fact, in just 2 weeks (on Memorial day), Virgin America will have the Gogo Inflight service available on all their planes, making them the first airline in the country to reach this milestone.

It was only 6 months ago that we celebrated the launch of their service on board Virgin America flight 8001.

And sure, it may be easier to get your entire fleet equipped when you are not as large as some of the legacy carriers, but their commitment to providing Internet on all their flights is one that deserves a round of applause.

Until their entire fleet has been outfitted, you can check whether your upcoming flight will be equipped with the service when you book a ticket on their site, just look for the little “WiFi” icon in the flight lineup.

Big news in inflight Internet – United Airlines and Aircell ink deal

Great news from the world of inflight Internet access – United Airlines just committed to adding the Aircell Gogo broadband service to their fleet.

The first planes to benefit from the service are the 13 Boeing 757’s that operate on the United Airlines p.s. routes, from New York JFK to Los Angeles and San Francisco.

United Airlines is the fifth airline to sign a deal with Aircell. Previously American Airlines, Delta, Virgin America and Air Canada decided to offer the service to their passengers, and several of these airlines are already in fairly advanced stages of rolling things out to their entire fleet.

The Aircell Gogo service will be available on these United Airlines planes in the second half of 2009. Access is just $12.95 for the duration of the flight, which is a real bargain considering p.s. flights are all trans-continental.

Once the service comes to other routes, passengers on shorter trips can access the service for $9.95 if their flight is under 3 hours.

We took the Gogo service for a spin on Virgin America back in November, and I was very impressed with the speed, and ease of use. As someone who lives in a United hub city, a fleetwide rollout can’t come fast enough for me.

The addition of United Airlines means that Aircell has managed to sign contracts with most of the major carriers in the US, an amazing achievement in just 12 months.

Looking back at ’08 – 5 things we gained this year

Welcome to part 2 of my “looking back at ’08” segment. In part 1, I listed 5 things we lost in 2008, and in this article I will list 5 things we gained. While you reminisce about 2008, why not check out my list of 10 New Years resolutions that could help make 2009 a much better travel year!

There is no denying that 2008 will take up a pretty decent chunk of history books in years to come. Between the Chinese Olympics and the total destruction of our economic civilization, I’d say it’s been a pretty interesting year. Oh, and we also elected our first African American president. Awesome stuff. Of course, not much of this means much to us travelers, so here are 5 things we gained in ’08:

Internet in the air

I’m a geek, so I have listed this one first. Needless to say this is also the one that excited me the most in 2008.

Internet in the skies has long been a something airline passengers have wished for. The first glimpse of its potential came from Boeing back in 2004, but like many new technologies, this one failed pretty quickly.

In 2006, United Airlines tried to breathe new life into the seatback Verizon Airfone handsets, by offering some very basic online access. Needless to say, that one did not last long either. For some reason, people were not willing to pay $10 for instant messaging and 5 pages of news clippings.

Then, out of the ashes of the Verizon Airfone infrastructure came Aircell. This company purchased the rights to some of the airwaves used by the old Verizon system, and began offering high speed Internet access on American Airlines.

The first flight to take to the skies with the Aircell Gogo inflight Internet service was an American Airlines plane on August 20th 2008. But before passengers were able to download their emails in the air, a lot of other milestones had to be reached. I’ll take a closer look at what went on behind the scenes in a separate article.

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Relaxed TSA rules for laptop computers at the checkpoint

Things just kept getting better for us in 2008 at the security checkpoint. After years of harassing us, removing our bottles of water, and treating us like terrorists for carrying a nail clipper, the TSA decided it could put a smile on our faces by allowing certain kinds of laptop bags to pass through the security checkpoint without having to remove our laptops from the bag.

In all, it probably saves no more than 20 seconds, but every second counts at the airport, especially when it involves doing what you can to get as far away from the checkpoint as possible.

We entered 2008 with zero TSA friendly laptop bags, and we’ll be bidding it farewell with over 30 different designs, many of which are listed here.

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More fees and surcharges

Honestly, I wish this list could contain only happy things. Sadly the year has been pretty rough on the airlines, and when things get rough, they take it out on us.

Fees are what the airlines use to make money, because ticket sales alone apparently don’t work. Clearly someone took a close look at the movie theater business and decided that the expensive popcorn trick would work just fine in the aviation industry.

The worst offender this year was US Airways, but almost every major airline introduced at least one or two new ways to make some money.

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New runways

While some airports are still stuck with just a single runway, others can’t get enough of them to keep things flowing.

New tarmac was opened this year at Dulles, Seattle and Chicago. The Dulles runway was their first new one since 1946, and is expected to handle over 100,000 flights a year.

Of course, Chicago’s O’Hare airport was probably the one most in need of a new runway, as they had been operating under special flow control restrictions for several years due to congestion.

The new runway in Chicago is part of a much larger “masterplan” to expand the airport, which includes a new ATC tower and terminal renovations.

In other good news, those awful people movers at Dulles are scheduled to be scrapped later next year!

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New airlines, new routes and new mergers

It sucks to be a legacy carrier. You are doing everything you can to keep your fleet in the sky, and newcomers like Virgin America and OpenSkies pop up, acting like they own the place.

The thing is, many people are so fed up with the state of air travel, that these new carriers are a very welcome addition. Why fly the “friendly skies”, when you can fly an airline that actually is friendly?

In 2008, JetBlue started flying Chicago to Boston, Virgin America added 6 new routes, including New York to Vegas and OpenSkies (a British Airways subsidiary) started flights from New York to Paris and Amsterdam.

And finally, in the “if you can’t beat em, buy em” department; Delta airlines purchased Northwest airlines bringing 2 of the more decent airlines in the skies together as one. One thing is for sure; 2009 is going to be a bumpy ride for many airlines.

Inflight Internet on Delta arrives just in time for the Holiday season

A mere 4 months after the initial announcement, Delta Airlines and Aircell are kicking off the launch of the first 6 aircraft with inflight Internet access tomorrow.

We have been covering Aircell and their Gogo inflight Internet service for some time now, and I’ve been quite impressed by the speed at which they are getting the equipment installed on aircraft. The first Delta planes with broadband Internet access will be on 5 of the MD-88 shuttle fleet and one 757.

Aircraft with the service can be recognized by a “Wi-Fi hotspot” decal next to the boarding door.

If this good news wasn’t enough to make you happy, Aircell also let me know that access to the service will be free till the end of the year. You’ll find the Gogo Inflight Internet equipped aircraft on Delta Shuttle routes between LaGuardia and Boston, as well as LaGuardia and Washington Reagan. The 757 will be flying regular domestic flights, so make sure to check for that decal!

The current schedule for adding inflight Internet to the Delta fleet is to have 10 aircraft in operation by the end of the year, and to have the entire fleet outfitted by the end of 2009. Once the Delta branded fleet has been outfitted, engineers will begin work on the Northwest Airlines fleet, which is now part of Delta.

2009 is going to be a fantastic year for those of us who need more than an inflight movie to stay entertained, and once Internet is more readily available, I’m convinced that some people may even change their airline loyalty to pick an airline that has invested in this kind of service. So far, 4 airlines have commited to the Aircell Gogo service (American Airlines, Air Canada, Delta/Northwest and Virgin America).

Other tales from the skies
Amazing and insane stories from a real-life flight attendant and co-pilot