Embedded Into Finnair’s Flight Safety School

by Josh Wolff on

Safety is top priority for airlines around the world, and each crew member goes through weeks of recurrent training to prepare for emergencies. They do it in an a flight training center, where situations such as fires, bail outs and all sorts of other crises can be simulated and practiced.

At Finnair, this place is called the Flight Academy, a sprawling complex on the outskirts of Helsinki airport. Gadling Labs stopped by to get a taste of the action, and left amazed and humbled by the great work underway. Take a look.

The World’s Worst Airport Job

by Grant Martin on

My old friend Lauri, who happens to be a pilot for Finnair, just snapped a photo of what might just be the worst possible job in any airport in the world: runway monitor. Indira Gandhi International Airport is the largest airport in India and a critical hub for scores of airlines passing through the Asian continent. With so much traffic passing through its three runways, debris is bound to collect, so the pathways have to be carefully monitored; as Air France 4590 illustrated, even a small strip of metal can be catastrophic for a passing aircraft.

In New Delhi, the best way to monitor runways seems to be to station someone out on the field. The poor guy in the photo above has only a tiny shanty to protect him from the 104°F (40°C) heat, constant noise and ubiquitous jet fumes. And who knows where the bathroom is.

The only bright side? He’s probably got some great airplane photos for his airliners.net photo page.

A Tour Through The Best Airline Lounge In The World

by Josh Wolff on

Nordic countries are often well regarded as the design hotspots in Europe, and their airports are no exception. Helsinki is a prime example. In addition to its well laid out and spacious construction, the airport is also home to the top voted airline lounge in the world. Its operator? Finnair.

Passing through the airport on the way back from a week in Helsinki last month, Gadling Labs stopped by the Finnair lounge to check out what all the buzz is about. Take a look at what we found above, and do yourself a favor: find some lingonberry soap. It’ll change your life.

Inside United’s First 787 Dreamliner At Boeing HQ

by Zach Honig on

We knew it was coming, but now that we’ve had a chance to step on board United Airlines’ latest jetliner in person, we’ll surely be counting the days until we can ease into one of those airborne recliners as the carrier’s 787 takes to the skies. Just days after getting its first coat of paint (and that unique nose-to-tail swoop), United opened up its Dreamliner for journalists, select customers and a handful of staffers to take a first look at the 787’s interior, which includes 36 flat-bed BusinessFirst seats in a 2-2-2 configuration, 72 Economy Plus seats with up to 36 inches of pitch and 111 Economy seats with a fairly standard 32 inches of pitch.

You could have garnered that from glancing at a seat map. What’s not so clear is just how magnificent this aircraft is to ride, or, in the case of our grounded demo at Boeing’s Everett factory today, how it looks from the ground. This isn’t our first trip down the aisles of a 787, having flown on ANA’s Dreamliner with Engadget in Japan last year. In comparison to the 777, however, where we’ve spent weeks of time in flight, it’s quite exciting to see how the in-flight experience is improving, even when compared to the pleasant ride on the carrier’s previous-generation flagship.

%Gallery-161659%United will be operating the Dreamliner on new and existing routes, and while we don’t know exactly where the 787 will fly first, service is slated begin later this year. The first confirmed route will launch on March 31st between Denver and Tokyo, growing direct service between the Japanese hub and the U.S. to 10 cities (including Honolulu and Guam). Passengers on board those flights will certainly appreciate the oversized dimmable windows and giant overhead bins, along with all-LED lighting, which sadly are limited to basic color configurations, rather than the ANA we’ve seen during boarding on ANA.


The 787 is more than a foot narrower than the 777, but United maintained the same seating configuration as its Continental acquisitions, which you might assume makes the aircraft seem a bit cramped. The higher ceilings and open feel made the difference almost unnoticeable, however, and the Continental-era BusinessFirst seats on board are still far superior to United’s own triple-7 layout, where four center seats mean you could end up paying for a bed yet still have a middle seat. Here, just like on those select triple-7s (mostly used on flights beginning in Houston or Newark), biz seats offer much more privacy, with more personal space and substantial dividers.

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In the Y-cabin, seats seemed cushier than what we’ve used on United’s existing fleet, and feature the same in-flight entertainment system installed on some of the carrier’s current aircraft. Like BusinessFirst, these seats also feature larger dimmable windows and overhead bins which reportedly offer 30 percent more capacity than those on United’s 777. Rows 16 and 27 have substantially more legroom than other Economy Plus seats. In fact, there’s so much space between the window-side seats in row 27 that you could plop down a sleeping bag and camp out on the floor if the FAA permitted it.


Surprisingly, the most spacious seats on the plane aren’t in this row or even in the business cabin, but instead are located up a flight of stairs in a hidden second level. Two sets of crew quarters are located at the far forward and far aft positions, behind doors marked “Crew Only.” Through those doors and up a small flight of stairs you’ll find two full-size beds in the front of the Dreamliner and six in the rear. There’s not much room to do much other than sleep, but thick, full-length mattresses will surely enable pilots and flight attendants to make good use of scheduled rest periods.


We felt quite comfy during our visit to United’s 787, even on the main level, and while we couldn’t experience the boosted humidity, increased cabin pressure, noise suppression and computer-assisted smooth performance, it’s clear that the Dreamliner will be very popular among United passengers. There’s a few months to go until you can take a flight of your own, but we have plenty of photos to tide you over for now. Thumb through the galleries for a closer look, then scroll down below for a hands-on video from Engadget.


Bad Flight Saved By Airline Crew, New Laws, Amiable Travelers

by Chris Owen on

Last weekend, United Airlines Flight 108 from Newark, New Jersey, to Edinburgh, Scotland, put 2011’s Airline Passenger Bill of Rights to the test. It was not planned that way; we did not set out to see if the new regulations would kick in to help in a bad situation. But when things went wrong, rules established by the bill kept a bad scene from becoming a total disaster. I was on board and lived to tell about it.

The first leg of our travel plan on United Airlines took us through bad weather from Orlando (MCO) to Newark (EWR) rather smoothly, arriving a few minutes late at 8:15 p.m. On landing, a text from my FlightTrack Pro iPhone app informed me that our next flight, from EWR to Edinburgh, Scotland (EDI), scheduled to leave at 9:55 p.m., would be delayed until 12 p.m.

“Surely they mean 12 a.m., just a little late, not 12 p.m.,” I said out loud with the comment echoed by other passengers, also checking their phones after landing. But p.m. it was, so put up in a hotel we were – the cheesy Ramada Inn Airport hotel – along with carry-on luggage and food vouchers for dinner and breakfast.

Going back to the Newark airport the next day – a few hours early as good airline passengers on international flights do – we found a further delay for more maintenance, pushing departure to 1 p.m. Soon though, the situation improved. The flight was moved back to 12 p.m. and boarding the international flight, a process that can take some time, finally began.With boarding completed, the flight crew, who had also been ready to go since the night before, prepared the cabin and off we went – all of about two football fields in distance.

Newark airport normally has two operating runways. Today that was one working runway as the other was undergoing maintenance, placing us last in a line behind 15 planes.

A timely announcement produced some unanimous moans and groans from passengers. “Oh well, what can we do but sit here and wait.”

By the time we made it to number seven, almost an hour later, we had burned about 10,000 pounds of fuel, according to the flight crew. That’s so much fuel that we had to leave the takeoff queue, return to what the crew onboard called “the ballpark” and refuel.

“Not a big problem, we sure did not want to run out of gas crossing the Atlantic,” I thought, echoing the mood of the other passengers on board. To expedite the process, we stayed on the aircraft, avoiding a repeat of the time-consuming international flight boarding process.

But by the time fueling was complete, we were on the verge of violating part of that new passenger rights bill, which established a three-hour cumulative time limit for such delays. This is a big deal to the airlines, if for no other reason than the fact that they can be fined $17,000 per passenger if they don’t comply.

By law, at that three-hour mark, airlines are required to provide passengers on a delayed, grounded aircraft like ours with food, water, restrooms, ventilation and medical services, among other provisions.

Over the aircraft loudspeaker, the call was made by Rick Chase, International Service Manager, that if anyone wanted off the aircraft, to let the crew know and they would make it happen. Two passengers wanted off so we pulled out of the takeoff queue and waited for ground crew to come fetch them.

Back in the queue for take off after 4 p.m., it was looking like we were going to make it off the ground after all. Then a weather concern stopped the countdown.

Thunderstorms directly in our planned flight path were going to be a problem. United Airlines operations people, we were told, scrambled to file a new flight plan.

Again came the grumbles of passengers but no one wanted to be hit by lightning then plunge into the Atlantic. At about that same time, someone at United Airlines operations remembered that this particular aircraft had never flown this international route before.

Apparently, by law, custom or just an abundance of caution, a qualified mechanic must be on board when that happens, we were told. Rumor had it that due to cutbacks caused by the Continental and United Airlines merger, there were none available.

This time we did not go back to the ballpark but rather just stopped where we were and waited for the revised flight plan and a mechanic. At a little after 5 p.m., United Airlines Flight 108 finally took off, racking up a total of over 17 hours delay.

The whole situation was just bad news all around. A big part of the enduring memory though will be how very well the onboard flight crew handled the situation. Keeping us informed every step of the way, caring for our individual concerns and making the most out of a bad situation far exceeded the requirements of the Airline Passenger Bill of Rights.

They took what could have turned into a very nasty situation and transformed it into a “let’s all get together for a reunion” sort of thing. To the credit of United Airlines, before we got off the aircraft we were asked to visit UnitedAirlines.com/appreciation where the airline put their money where their mouth is, offering all passengers on the flight compensation for their time and inconvenience. While the package was customized for each passenger, some included a voucher for domestic travel within a year ranging from $400 to $2000, a 20 to 50 percent discount for a future international flight, or between 15,000 and 50,000 additional frequent flier miles.

It was more of a “it’s the thought that counts” sort of offer at the time, but I bet that after thinking about the situation for a while and how very well the flight crew handled it, that most passengers will indeed give United Airlines another try.


[Photo- Chris Owen]