What happens when one UK journalist casually bets her apartment on the assumption that no one likes Ryanair? Ryanair comes through with a customer satisfaction letter, and demands possession of her apartment.
The Telegraph journalist Bryony Gordon wagered her London flat against anyone who could prove that Ryanair passengers enjoyed their flights. In the article (dated April 7) in the UK daily, Bryony said, “you never hear anybody casually mention that they have just flown with Ryanair, and that they really enjoyed it. I am willing to bet my flat and its contents that nobody has ever said the words “Ryanair”, “marvellous” and “service” in the same sentence.”
Well, you might not have heard those words, Bryony, but Ryanair has, and they want their winnings! Ryanair produced a small selection of customer satisfaction letters and even went to so far as to publish the letters on their website. Now, the airline is seeking its reward.
“Ryanair has provided Bryony with the details of these web-pages and is now seeking the keys to her apartment.” Ryanair’s Stephen McNamara said. McNamara went on to say that Ryanair is the world’s “favorite airline” and “provides the best on-time, baggage and flight completion performance of any major European airline, while also offering Europe’s guaranteed lowest fares.”
We’re not sure exactly how this one is going to play out, but the smart move would be for Bryony to bet double-or-nothing her next flight with Ryanair is a good one. Moral of this story: If you’re going to place bets, be absolutely certain you’re going to win.
[via Times of Malta]