The most on-time airlines

Tired of waiting on the tarmac? I don’t think anyone likes flight delays, but they’re a way of life, right? Maybe not. Forbes Traveler recently put together a list of the most on-time airlines. Curious what airlines made the list? Here are the top 10 timeliest airlines in the United States:

  1. Hawaiian Airline: On-time 93% of the time
  2. Aloha Airlines: 92.4%
  3. Southwest Airlines: 80.4%
  4. Frontier: 79%
  5. AirTran: 77.2%
  6. Delta: 76.9%
  7. SkyWest: 75.4%
  8. Continental: 74.8%
  9. ExpressJet: 74.2%
  10. Mesa Air Airlines: 73.7%

Interesting, huh? If you want to know what airlines scored the highest in other countries, check out this article.

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More ‘Big Brother’ from your neighborhood TSA

News is just out that there’s plans from the Transportation Security Administration (TSA) to record and track more passenger information, including full names, birthdates, and gender for background checks. Almost everyone is against this, including the major airlines, travel agencies, and of course, the general public.

A 2004 law was passed that required transferring the control of passenger info from the airlines to TSA, so passage of this plan (or some variation) seems inevitable.

Now, why should you care? It does seem like every week we hear of another zany plan by the TSA to do more snooping. Well, first keep in mind the more records the TSA has its hands on, the more mistakes they’ll make. There’s already hundreds of horror stories of innocent civilians who are blocked from traveling, because they were mistakenly added to the national terrorism watchlist for instance. Then, there’s the security risk – of our private information being stolen. Again, many cases to cite on this.

What can we do? Go voice our opinions at the polls next November!

Using Facebook to find cheap airfare (and stalk people)

The hit social networking site Facebook recently introduced third party applications that serve various purposes. Some are useful: trading music tips. Some are more frivolous: killing zombies. Now there’s a nifty little tool that could save you cold hard cash. It’s an app called “Where I’ve Been,” which mainly serves to show your friends, well, where you’ve been.

But one of its newest features is “flight finder,” which lets you select a departure city and then view a visual representation of the cheapest fares to hundreds of international destinations. The best part is you can narrow the results based on how much you’re willing to pay. For instance, I wanted to go somewhere cheap in late December, so I selected Newark, NJ as the departure city and then used the slider to put a $500 max on airfare. Most of the dots that popped up were in Europe or the states, but I also found a $400 ticket to Lima, Peru.

One thing to keep in mind is the service is in beta right now, so important details like dates of travel haven’t been worked out. Come to think of it, I don’t even know which travel sites they get the data from. That hasn’t stopped rumors that the app has been purchased for $3 million by TripAdvisor.

Band on the Run: Re-United with Lost Guitars (The Precipice of Air Travel)

Ember Swift, Canadian musician and touring performer, will be keeping us up-to-date on what it’s like to tour a band throughout North America. Having just arrived back from Beijing where she spent three months (check out her “Canadian in Beijing” series), she offers a musician’s perspective on road life. Enjoy!

So I got on a flight out of Maui, Hawaii at 9:30pm island time on Friday and arrived in San Francisco at 5:30am PST. A quick transfer to my (already being held) Vancouver flight and I was back in the air and heading towards my band and the next gig…

without my guitars.

What is it with United? I have had more mishaps (re: lost baggage or stolen luggage) with this airline than any other.

[I guess in this case the transfer time was too tight because no one from that Maui flight who arrived in Vancouver got their luggage. But still, the stats are stacked against United and me. Am I alone here?]

What’s worse is that the call center is in India. The attendants speak English and are very polite, but they’re in India! While trying to track y guitars, I needed to give a geography lesson on Canada while giving my delivery address:

“No, it’s a province. Canada doesn’t have states. It’s the province of British Columbia. <pause> No, there’s no zip code. The equivalent is a postal code. <pause> Yes, postal code. There are letters and numbers. It’s…”

And still, they couldn’t locate them. They told me to call back in a few hours and hopefully their computers will have been updated.

I was reunited with my band without my guitars and there was no time to wait for them to (possibly) arrive on the next flight from San Francisco. The gig that night was in Grand Forks, BC, in the interior of the province about six hours east of Vancouver, and so we had to hop in a vehicle and drive on in order to make it there in time for sound check.

This part of British Columbia is truly stunning. It’s hard to stay grumpy in the presence of such majestic beauty. By the time we got to Grand Forks, I was long recovered from my sleepless night of air travel and the anxiety of lost instruments.

Mountains heal.

We were kindly loaned a guitar that worked out perfectly (a hollow body electric the same shape and similar weight to my Gretsch) and I just geared the whole set to suit an electric guitar sound as opposed to an acoustic. We had a great time on stage and were well received by the modest but appreciative audience at The Festival at the Forks.

They put us up that night at a hilltop spa called Ponderosa Pines. Three kilometres up a rocky dirt road and it felt like we were driving into the clouds. There was nothing around except the view and a steep decline. This single lane path (or was it a long driveway?) seemed to be etched into the side of the mountain itself.

Adam, our drummer, said “These are the times people accuse you of exaggerating when you re-tell the story. You just keep saying ‘no, it really was like that’ and no one believes you.” And he’s right. Maybe these pictures I snapped the next morning will give it some credibility.

Back in the car again pointing west again towards Vancouver and we were following a Budget cube van. When it’s brakes came on suddenly ahead and it swerved right, we slowed too, just in time for us both to miss the young black bear that had leapt out of the bushes and struck out across the highway.

Just the night before, while sitting beside a British guy returning from Maui to the U.S. with his family mid-vacation, we spoke about Canada and all the cultural stereotypes of our country. He jokingly said, “Yeah, Canada, aren’t you shaking the black bears off your legs up there?” I laughed and told him that our legs have no room for black bears for all the beavers trying to take us out at the ankles. We both laughed then and I added the truthful statement that it had actually been ages since I’d even seen a black bear.

Not so now.

And I’m happy to report that the little black bear survived the highway.

When we got back to Vancouver, the guitars still had not arrived at the address we’d given. Another call to India and I found out that one guitar was still in San Francisco and the other was in Vancouver and was supposed to have already been delivered.

Now the reports were starting to conflict and I had memories of last year’s “missing” (read: stolen) pedal board that resulted in a $2,000 insurance claimed and a long fight with the airline. Also, this summer Adam’s custom snare drum (also on United Airlines) took two weeks to be returned to him. When my anxiety level started to spiral upwards, I knew it was time to run.

Running is my release of choice.

Forty minutes later, all stress having sweated out my body, I arrived back to where I was staying to a message telling me that both “red bags” (my cases are red, but the attendants rarely referred to them as guitars, much to my concern!) would be delivered that evening between 9 and 12 at night.

Nothing to do but wait. My flight back to Ontario wasn’t until today anyway.

11:48 on the hall clock and I got a call saying that they were just a few minutes away. To my relief, at 11:56 I was greeting the delivery man and my guitars at the doorway of the house we were staying in. Now earlier today, I flew back to Ontario with my (hopefully not-to-traumatized) guitars who haven’t made it out of their cases since Hawaii. I was so hesitant to let them disappear down the conveyor belt yet again!

But I’m here to report a great big sigh of relief.

When I picked them up in Ottawa, I loudly and gregariously thanked the special handling baggage personnel for not losing them. They laughed and responded with a hearty “You’re welcome!” while I was letting out my held breath.

And now I’m home. On the ground. Guitars in hand.

All’s well.

Reunited.

Airline Hackers: Inside the World of Mileage Running

Wired has a great article up on their website called We Love to Fly and It Shows: Inside the World of Mileage Running. They gave writer Dave Demerjian $500 to stretch into as many free miles as possible using the least amount of money. The results?

“I’ll leave Boston on a Tuesday at 6 a.m. and arrive in Las Vegas 13 hours later, making stops in Washington D.C., San Diego and San Francisco. After a six-hour layover in the City of Sin, I’ll board the midnight red-eye for Chicago, then fly back through Washington D.C. before finally arriving in Boston at 1 p.m. on Wednesday. [… M]y run will yield 6,356. And the whole thing costs just $275.80.”

Flying for the sake of generating frequent flier miles –I love it. But what’s the point? On one hand, it’s a way to generate free tickets and maintain “elite” status among the airlines, which often yields first-class options and upgrades. On the other hand, it’s a puzzle — a game. “Assembling a mileage run means deciphering complex fare rules and pulling together information from up to a dozen websites,” notes Demerjian. “It’s an achievement that tickles the same satisfying problem-solving centers of the brain as a Sudoku puzzle, and always ends in the deep-rooted human thrills of travel and flight.”

Even if you don’t want to be an airline hacker yourself, the article offers up plenty of tips on how you can hunt down the cheapest deals on flights using a myriad of online tools. Have a look.

We Love to Fly and It Shows: Inside the World of Mileage Running [via]