Plan your airport layover with T+L’s Airport Navigator

by Katie Hammel on

I hate airports. I hate sitting around and waiting, and I hate being unable to escape the thought that soon my plane will be the one zooming down the runway and lifting off into the sky. So rather than arrive early to the airport and allow myself time to get anxious about flying, I prefer to arrive at the last possible second, so that as I run through security and down the terminal, I don’t have time to think about my fears.

Unfortunately, sometimes I have an unavoidable mid-length layover at an airport – one that’s too short for me to go out and explore the city and too long for me to just sit at the gate and wait for my next flight. At those times, I need to find something to do to keep my mind occupied. Often, this means that I end up wandering the unfamiliar airport for about an hour in search of something good to eat, before giving up and buying the next thing I see – usually an uninspired sandwich or a bag of chips.

Next time, I’ll check Travel and Leisure’s Airport Navigator for tips on my airport before I go. For each of 20 airports, T+L has put together a list of places to eat and drink, shop, things to see and do, and places to relax. They’ve covered several major hubs in Europe – London, Madrid, Rome, Paris, and Amsterdam among them – plus major Asian airports like Hong Kong, Beijing and Tokyo. They’ll give you the scoop on Sydney, Cairo, Dubai, Johannesburg, Buenos Aires and Mexico City, along with info on Vancouver and Toronto in Canada, but coverage in the US is non-existent.

Along with listings of each airport attraction, the guide offers reviews, websites, hours and price ranges.

How do you prepare for your flight?

by Grant Martin on

Everyone has their own pre-flight ritual to make the upcoming torture bearable. I personally wander over to the lounge, check my email and try to make sure that I’m top of all of my active projects. Others have a more, well, active ritual. This guy at LAX was drawing such a crowd that someone pulled out his camera to film the spectacle. Take a look:

Perhaps if we all did this before our flights we’d no longer have angry passengers and cranky flight attendants.

Thanks to the lovely Paula Berg at Southwest Airlines for the link.

Iron Chef Morimoto working on skewered airport food

by Scott Carmichael on

Celebrity chef Masaharu Morimoto has partnered with a restaurant operator to bring a new Asian inspired food concept to US airports.

The concept is called Skewers, and it will feature a variety of meat and vegetables on…skewers, of course.

The meals will be served with rice bowls, and the idea is that this dish is highly portable and easy to bring on board your flight.

The skewered dishes are called Yakitori, and prices will range between $4.50 and $16.95. Morimoto predicts that Yakitori will be the next big wave, and fully expects it to be very popular.

Personally, I welcome any new food to the airport – we’ve had to deal with bad pizza and stale sandwiches for too long, though I do worry that this new food may be a tad aromatic. I really hate it when people bring strong smelling food on the plane (unless they bring enough for everyone). I also hope the TSA has no objection to wooden skewers. As of right now, no locations or dates have been announced for these new restaurants.
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Ten reasons why I dislike the airport

by Scott Carmichael on

I hate airports. It never used to be like this, because most of my travel used to take me abroad. I always looked forward to spending some time at the various major international Airports.

Most of my travel nowadays is between US airports, and it is obvious all my years of international travel spoiled me for life. There are just a handful of decent airports in the US, but the vast majority are just a disgrace. Even airports that act as the gateway to the nation greet tourists with dull and uninspired buildings, rude staff and confusing public transport.

Call me negative Nancy, but I’ve listed ten of the things that annoy me the most when I’m at the airport. Let me know in the comments whether you share any of these things.

Lines

Lets face it – unless you are an elite level flier (or you are flying out of a quiet airport), your trip is going to mean you’ll be standing in line, just so you can stand in line, so you can stand in line.

You’ll encounter lines at the check-in desk or check-in computer kiosk, you’ll be in line for security, you’ll be in line at the gate, you’ll be in line at the air bridge, and you’ll be in line on the plane waiting for someone to spend their first five minutes on board slowly getting comfortable. Lines suck, and unless you are really mellow, lines are a sure way to get your trip off to a bad start.

The “security” checkpoint

TSA staff rank up there with most other bureaucrats. There vast majority of them are good people out there, but plenty of them stand around the security area radiating total and utter contempt for the traveling public.

Basic help is rarely available, and any time the stress of travel makes you forget to empty your pockets or remove your laptop, you find yourself on the receiving end of a monkey in a blue shirt yelling at you. Sadly, all this harassment is done under the disguise of keeping us safe from terrorists, which is the magic word that allows people to be rude.

Poor seating

Airports spend millions on art, but when it comes to providing decent seats, they must shop at IKEA. Even though airports know they’ll often need to take care of you for several hours, the seating they provide is horrible. Of course, it wouldn’t surprise me if it is just done so they can force you into their overpriced restaurants, because spending $6 on a beer appears to be the only way you’ll get a decent place to sit.

Baggage fees

In the past, once you’d paid for your ticket, the only money the airline would get out of you would be for a decent drink on your flight. That has all changed with airlines demanding money for checked bags. A family of 4, each with 2 bags can easily find themselves parting with $200 at the airport.

Concession stands, restaurants and stores

Who doesn’t like paying $10 for a stale sandwich or a 2 day old bagel? Airport food sucks, is overpriced and is usually inedible. There are a couple of airports who managed to find a decent restaurant, but the vast majority consists of bad sandwich stores and greasy fast food.

With a couple of exceptions, US airports also offer a dull array of stores. Just how many people actually shop at the airport Brookstone? Would it hurt them to start offering some real choices? One quick look at Amsterdam, Dubai or Hong Kong shows how a real airport shopping center should be.

Public transportation

Very few US airports have the luxury of a decent public transportation system. When these places were designed, most architects forgot that not everyone would be traveling by car. Even some of the busiest airports in the world (like JFK in New York) didn’t get a decent public transit system till several years ago. Others, like LAX don’t have any direct connections (other than a poor bus service).

As usual, some of the airports outside the US show us how things should be – Hong Kong has a high speed rail service connecting the airport with downtown, Amsterdam has an underground train station linking the airport with most Dutch stations, and even Heathrow offers arriving and departing passengers multiple rail options.

The executive lounge

The “executive lounge” is where elite passengers and people traveling in first class can relax separated from the commoners. In the US, the lounge is a dark and poorly designed room, where you can trade a drink coupon for a beer.

Outside the US, the executive lounge is a completely different story – airports like Heathrow and Hong Kong offer lounge amenities from complimentary spa services to noodle and ice cream bars and an assortment of top shelf liquor. The contrast is amazing. Upscale in the US means grabbing a cracker before someone beats you to it. Upscale abroad means trying to pick which of the various freshly cooked meals you’d like.

Parking

Parking at the airport is a huge scam. There is no logical explanation why a parking spot should cost more than a couple of bucks a day. Arriving back home from a 2 week trip, and having to fork over a $210 to get your car back is a rip-off.

Even short term parking can be a nightmare – $10/hour is not unheard of, and a simple departure delay could mean you are out $20 just for the luxury of waving goodbye.

Drop-off lanes

Does anyone know when dropping people off at the airport became such a pain in the ass? Most airports now employ security staff equipped with whistles and bright orange vests who have been programmed to ensure nobody spends more than 20 seconds saying goodbye to their loved ones. Travel is stressful enough, but these bottom feeders make things far worse than it should be.

Gate lice and the boarding rush

We’ve all seen them (perhaps you are one of them) – the people who hang around the boardin
g door making sure they can get on board the plane before anyone else. They are called gate lice, and they make a sport out of completely ignoring all requests from the gate staff.

Even though they never seem to be in the first boarding group, they’ll still stay put, and as the people who are actually eligible for priority boarding make their way to the gate, they won’t budge. When people walk past them with “boarding group 1” in hand, they’ll stare them down. I hate them, and wish they’d all just stay home.

TSA disproves blogger’s claim that agent took her baby

by Katie Hammel on

On Friday, a blogger reported a harrowing tale that would make any parent furious with the TSA. She claims that, while going through security, she was detained because her son’s pacifier clip set off the metal detector. When she was pulled aside for a search, her son was taken away from her by a male TSA agent and was out of her sight for several minutes.

On her blog, she recounts the story of how she was so upset that she screamed obscenities, almost blacked out, and frantically phoned her husband and mother over the course of the nearly ten minutes that her child was out of her sight. She says when the agent finally returned with her son, she ran to him. Once she was allowed to leave, she headed to the bathroom, again nearly blacked out, and took the “emergency Xanax” that she keeps with her at all times because she suffers from severe anxiety.

Well, she might want to take a few more Xanax, because it sounds like this whole episode may have been the result of anxiety-induced hallucinations. The TSA has released proof that the incident, as the blogger claims, never happened.

The video of the blogger and her son going through security has been posted on the TSA website. The nearly 10-minute long video clearly shows that not once was her son out of her sight, that she never picked up her cellphone and that a TSA agent never held her child (though one did pat him down for about 10 seconds). While she is being patted down, her son is visible no more than three feet away, siting in his stroller. Even her claim that her belongings were left on the conveyor belt is false. A TSA agent brings them to the search area shortly after she walks over.

It’s easy to get mad at the TSA, with their frequent fumbles and ever-changing rules about liquids, powders, and shoes. Who likes being forced to walk barefoot (or in my case, often in mismatched socks) around an airport or to have to wait (as she did) ten minutes to be cleared through security? But if you’re thinking of getting even with a falsified account like this, just remember: when dealing with the TSA, you’re always on camera.