Survey Suggests American Airlines Has Rudest Employees Among Domestic Carriers

flight attendantAccording to a recent Airfarewatchdog study, a preponderance of surveyed travelers think that of domestic air carriers, American Airlines has the “rudest employees.” United was a close runner-up, followed by Delta.

Ranking last (which in this case, means winner) is a four-way tie, between Alaska, JetBlue, Frontier and Virgin America. Hmm. Seems budget airlines know how to bring it.

Here’s the full list polled in alphabetical order:

AirTran 4%
Alaska 2%
Allegiant 3%
American 25%
Delta 18%
Frontier 2%
JetBlue 2%
Spirit 10%
Southwest 6%
United 21%
US Airways 12%
Virgin America 2%

Our friends at Airfarewatchdog run these unofficial consumer surveys every now and then and this is a great snapshot of the general consumer psyche. Bear in mind though, this data is unsubstantiated and unverified, so take it with a grain of salt. In our experience, most of the airline employees regardless of the airline are pretty darn chipper.

[Photo credit: Flickr user Fabird Blue]

Continental Airlines voted best for North American business travel

Recent polling by Business Traveler Magazine on the best carriers in North America reports that Continental Airlines is on top of the heap.

The newswire report is ambiguous on what criteria the contenders were judged upon, but I’ll bet its got a great deal to do with updated technology, solid accessibility to the North American markets (and Central America for that matter), meals in all classes and their superior first class product.

I flew on Continental a few times over the past year and I mostly agree. While their economy section is on par with other carriers, their first class is pretty excellent. Their pursers bring a miniature table cloth to put on your tray during meals and bring every course (yes, there is more than one course) out with nice table and flatware. Perhaps that’s why it was rated so well by Business Traveler Magazine — they’re the ones that are most often in first.