I was pretty blown away by this concept, which I ran into on MSNBC yesterday. It seems that the Los Angeles Andaz hotel and the Andaz in New York City have both gotten rid of the front desk. Instead, the hotel is greeting guests with a “host” bearin wine, a great chair and the chance to choose a room by laptop. The move, intended to be high-touch and personal, has played differently in both locations – welcomed in LA and not so much in Manhattan.
Yet, it could signal the next big trend in the hotel industry. The personal welcomes do focus more on the guest, and the thought of waiting in a comfy lobby chair instead of standing in line laden with baggage is pretty attractive. So far, Courtyard by Marriott has moved away from the front desk concept in 201 of its 800 lobbies in the United States, favoring “welcome pedestals” instead. By 2013, it hopes to complete the transition.
Several thousand customers who already carried Starwood Preferred Guest cards were texted their room numbers before arriving at the Aloft Lexington in Massachusetts, allowing them to bypass the front desk and head to their floor. Once there, they simply tapped their preferred guest card on the door lock for room access. That pilot program is being expanded to Alofts in Harlem, Brooklyn, Jacksonville, Fla. and Brussels, Belgium.
James Sinclair, principal of OnSite Consulting, which focuses on the hospitality and restaurant industries, expects the front-desk concept to last another 36 months. In addition to appealing to many travelers, the move is expected to cut operating costs and give hotels a bit more breathing room follow a trying economic period.
How do people get to the United States? Well, most of them seem to come in through the same places, according to the latest data from the U.S. Department of Commerce. The top 15 ports of entry handled 83 percent of all arrivals in July 2010. This is a 2 percentage-point drop from July 2009, but it’s still a substantial concentration.
Three spots were responsible for 38 percent of all incoming visitors from outside the United States: New York JFK Airport, Miami and Los Angeles. This is off a percentage point from July 2009. Meanwhile, 13 of the top 15 ports of entry in the United States sustained traffic growth from July 2009 to July 2010, seven of them in double digits.
Ryan Boone sent the photo, which he claims is undoctored, to Los Angeles TV station KNBC. (We’ve added the arrow to the photo at right to point out the alleged unidentified flying object.) You can see the original pic on KNBC’s Web site.
Boone says he shot the photo at about 10 p.m. Tuesday, while waiting in line to ride the Xcelerator roller coaster.
“I’ve never been a believer in UFOs until I took this photo and saw it with my own eyes,” Boone told KNBC.
Commenters on the TV station’s Web site have suggested that the alleged UFO is actually just a reflection off the camera lens, but isn’t that what “they” always say when someone captures a pic of a mysterious object in the sky?
Theme parks around the United States are getting in on the Halloween fun this week, with special events featuring everything from horror-filled haunted houses to magic shows to trick-or-treating for kids. Here’s a look at our top 10 Halloween theme park events:
1. Halloween Horror Nights: Universal Studios Florida, Orlando, Florida
Universal’s Halloween scarefest, which tops lists of horror attractions year-after-year, is celebrating its 20th birthday this year. But rather than make it solely a look back, Halloween Horror Nights XX blends new with the nostalgia. There are eight haunted houses, six streetside “scare zones” and two shows. Be sure to catch a glimpse of Fear, the towering character Universal says is the creator of all the scares of the past 20 years. Tickets are $74.99, with discounts available for Florida residents. Scare level: This event is geared toward adults and older teens. Trust me, it’s not for children.
2. Halloween Haunt: Knott’s “Scary” Farm, Buena Park, California
Now in its 38th year, Knott’s Berry Farm’s Halloween Haunt is the granddaddy of all theme park Halloween event. Unlike many theme park events where rides are open, but don’t differ from the rest of the year, Knott’s re-themes 13 of its rides and turns the ride queues into “walk-through mazes.” There are also seven live shows at Knott’s “Scary” Farm and more than 1,000 monsters, mutants and goblins standing in the shadows waiting to jump out and scare. Tickets are $50 in advance, with several discount packages available. Scare level: This event is for adults and older teens. Knott’s Berry Farm also offers “Snoopy’s Costume Party” during the day for the younger set.
3. Mickey’s Not-So-Scary Halloween Party: Walt Disney World’s Magic Kingdom, Orlando, Florida
Mickey, Minnie and all their friends don Halloween costumes for this special event at the Magic Kingdom on select nights each year. Families are allowed to come in costume and there are trick-or-treating stations set up throughout the park. Highlights of Disney’s Halloween party include Mickey’s “Boo-To-You” Parade that features a pre-parade appearance by Sleepy Hollow’s Headless Horseman, and the Hallowishes fireworks show. There’s also a live show at Cinderella Castle featuring many of the Disney villains, including (new this year) Dr. Facilier from “The Princess and the Frog.” Tickets are $59.95, with discounts available for passholders. Scare level: This one’s for just about everyone, though children who fear Disney villains or the Haunted mansion ride could be in for a few mild frights.4. Fright Dome: Circus Circus, Las Vegas, Nevada
Every year, the haunted houses at Las Vegas’s Circus Circus offer some serious scares, and this year, there are three all-new houses including My Bloody Valentine, Flesh Feast and a house that pays homage to the “Saw” horror movies. Fright Dome is also known for its live shows featuring cutting-edge magicians, and for its celebrity visitors – Paris Hilton, Holly Madison, David Copperfield and other frequent Vegas visitors tend to visit Fright Dome each year. Tickets are $34.95. Scare level: Definitely not for kids or the faint of heart – this is one of the scariest events around.
5. Howl-O-Scream: Busch Gardens Tampa Bay, Tampa, Florida
SeaWorld Parks & Entertainment holds Howl-O-Scream events in Williamsburg, Virginia, San Antonio, Texas, and Tampa, Florida, but we choose the Florida event for this list. The Tampa event typically adopts a back story that adds some edgy fun. This year, the protagonist is Sylvie, the lead singer of a rock band known as My X. Sylvie is out to get revenge on, well, her ex, and just about anyone else that stands in front of her. Besides the eight haunted houses and five scare zones at Howl-O-Scream, you can also see a concert featuring Sylvie and her band. It’s that follow-through with the back story that puts Howl-O-Scream on our list. Tickets are $74.95, with discounts for Florida residents. Scare level: Teens and adults only for this one.
6. Hersheypark in the Dark: Hersheypark, Hershey, Pennsylvania
Where better to get a sweet Halloween treat than in America’s favorite chocolate town? Hersheypark opens its “rollerghosters” and other rides at night for a Halloween celebration each year. Kids 12 and under can trick-or-treat at eight stops in the park, and there are three family-friendly shows, including one by Halloween band “Bunsen and the Burners.” Hersheypark’s eateries even update their menus for the fall, offering soup in bread bowls, turkey legs and autumn-inspired desserts. Tickets are $38.95, with several discount packages available. Scare level: This one’s truly for all ages.
7. Halloweekends: Cedar Point, Sandusky, Ohio
Cedar Point tries to balance fun and scary during their Halloweekends. While there are plenty of scares in four haunted houses and five scare zones, but much of the rest of the park is filled with pumpkins, sweet treats and family-friendly Halloween fun. All the scary sections are marked so that those not wanting quite the fright can stay away. Cedar Point puts a heavy emphasis on shows – with nine Halloween shows during the event. And for the kids, there are Peanuts shows, a costume contest and the Monster Midway Invasion Celebration Parade. Tickets are $45.99, with discount packages available. Scare level: There are plenty of frights for horror fans, but just as much fun for small frys.
8. Brick or Treat: Legoland, San Diego, California
Legoland offers Halloween fun for little ones at Brick or Treat, with a costume contest, dance party and fall-themed Lego building activities. New this year at Brick or Treat is a live stage show where kids can find the secret to turning scary monsters sweet, and a new light show, “The Spirits of Halloween.” There’s also plenty of trick-or-treating action at Brick or Treat, with seven-themed trick-or-treating stations along a trail. Tickets are $30. Scare level: This one is all treats for little ones, with no tricks in sight.
9. Fright Fest: Six Flags Great America, Gurnee, Illinois
Six Flags puts an emphasis on shows and music at this year’s edition of Fright Fest, with a new “Full Moon Rocksplosion” show and parade, as well as a new “zombie dance party.” There’s also “scary-oke” (which is what they should call it every time I take the stage), and the classic “Love at First Fright” show is back for a 20th year. Fright Fest also offers four haunted houses, as well as kids activities including trick-or-treating and a Halloween-themed “The Wiggles” show. Tickets are $36.99 online in advance. Scare level: There’s something at Fright Fest for everyone.
10. Count’s Spooktacular: Sesame Place, Langhorne, Pennsylvania The preschool set can have a frightfully fun time with Sesame Street characters with one very famous vampire (and no, his name isn’t Edward). The Count von Count hosts a Howl-o-Ween radio show, as well as an “un-haunted” maze at Sesame Place theme park. There are two additional Halloween shows starring Sesame Street favorites such as Elmo and Big Bird, as well as hayrides and trick-or-treating. Tickets are $33 online in advance. Scare level: Only for the little pumpkins.
If you want to travel like a local, then it makes sense to know something about your destination … and isn’t the best city to live attractive? It’s the kind of place you’d want to explore and see why it’s so loved. And at the same time, you’d probably want to avoid the worst of the worst – who would want to go there?
Well, a new Harris Interactive poll makes this thinking hard to execute, USA Today reports. According to 2,620 Americans, the best and worst are exactly the same. Asked the city in or near which they’d most like to live, New York came out on top. This hasn’t changed (except once) since Harris began posing the question in 1997.
Now, the other side of the issue, what is the most loathed city in America? Well, it seems to be New York. San Francisco and Los Angeles also made both lists.
To see the top and bottom 10, take a look below:
Top of the heap:
1. New York
2. San Diego
3. Las Vegas
4. Seattle
5. San Francisco
6. Los Angeles
7. Nashville
7. Atlanta (a tie)
9. Denver
10. Boston
Bottom of the barrel
1. New York
2. Detroit
3. Los Angeles
4. Chicago
5. Houston
6. Miami
7. Washington
8.San Francisco
9. Dallas
10. Phoenix (tied with New Orleans)
