Old cruise ships get extreme makeover

It’s part of the normal process of maintenance, taking a ship out of water from time to time to do things they just can’t do while in operation. That can include anything from scraping the hull, normally under water to replacing worn carpets. Recently, ships going into what is called “dry dock” are having some additional features added that reflect a changing demand by consumers.

Most recently, Norwegian Cruise Line’s Norwegian Sun came out of a 12-day dry dock where it received a bunch of new features. A focus on enhancements to the ship’s public areas, suites and restaurants added a Brazilian steakhouse, updated décor in all 33 of the ship’s luxury suites, improvements to the kids area and yes, replacement of carpets and wall coverings in public areas.

“We have a company-wide commitment to ensuring our ships are in excellent condition. Therefore, Norwegian Sun is the first of three ships this year that will enter dry dock for enhancements, along with several that will take place in 2012,” said Kevin Sheehan, Norwegian Cruise Line’s chief executive officer.

Other lines go through similar makeovers, adding features made popular by their newest ships to older models in an effort to keep them relevant. Sometimes, lines will borrow ideas from competitors too.

%Gallery-113908%Norwegian Epic’s solo studios were such a hit that Royal Caribbean is adding some to one of their older ships, Radiance of the Seas, during a makeover of sorts. Norwegian made headlines with single guest accommodations when it debuted Norwegian Epic last summer. Solo cruisers have long been an under-served market. Cruise lines base pricing on double occupancy and solo cruisers often pay double the per person rate.

Other lines have made significant investments in their existing fleets too. Carnival Cruise Line’s recent “Evolutions of Fun” program added Carnival “WaterWorks” Aqua Park and Serenity adults-only retreat, redesigned main pool area and new casual dining choices. Holland America too joined it with their $525 million Signature of Excellence upgrades, with enhancements to cabins, pool decks with their own version of the popular adults-only retreat and entertainment options featuring new on-board enrichment programs.

Celebrity Cruises is another great example of how sailing older ships does not mean you miss out on all the new features. Popular new Solstice-class ships have unique new features that have been added to older ships on their own makeovers. Some of the new updates include adding a signature venues “Tuscan Grille” steakhouse as well as the “Bistro on Five” and a popular ice-topped Martini Bar plus a new Cellarmasters wine bar, complete with the “Enomatic” state-of-the-art wine serving system allowing guests to select wines by the glass, at the touch of a button.

“All of our new venues and attributes are designed to enhance that all-important feeling of getting away and fully enjoying every aspect of Celebrity’s upscale on-board experience.” said Celebrity’s President & CEO Dan Abrahan.

Look for other lines to add new-ship features to their existing fleet too. As new ships sail, cruise lines are closely monitoring the performance of new features as well as comments by guests. You can bet if something is popular on the latest, greatest ship at sea, you’ll see it on an older ship sometime soon.

Can Carnival capture the Magic?

When Carnival Cruise Line’s 130,000 ton Carnival Magic debuts later this year the ship will have some pretty cool new features. Will those features live up to the name of the ship? Will they be Magical? Let’s take a look at what’s coming soon to a Galveston near you.


“What? A new ship in Galveston?” you ask.

Traditionally new cruise ships debut in Florida, older ships go to home-ports line Galveston, New Orleans or Charleston. This is a different direction to be sure.

“The commitment of a new ship outside Florida is pretty significant and is pretty rare,” Carnival spokeswoman Jennifer De la Cruz said. “We have built up our presence in Galveston over many years, and we have been able to do that because the Texas and Southwestern market is so strong for us.”

On board Carnival Magic will be some different features in the line’s newest ship. Let’s take a look at a couple of the really different ones.

The Lanai – In Southern-speak that means “covered porch”. But this is way more than that. Probably one of the most unique features on the ship, the Lanai takes the traditional cruise-ship promenade in a different direction. Outside. It’s a half-mile, open-air promenade encircling Deck 5. Described as an area where “guests can stroll while enjoying spectacular ocean vistas, curl up with a good book, soak up some sun in a comfortable deck chair, or relax in one of four cantilevered whirlpools that extend out over the ship’s sides” It sounds pretty cool.

The SportsSquare is Carnival’s stab at a rock-climbing wall/ fitness-oriented activity with a dose of the line’s trademark “Fun” element included. Adding to an industry-wide focus on fitness and health, this makes perfect sense and should be quite popular. The big draw here is SkyCourse where around 20 guests at a time can strap into a safety harness and choose from beginner or intermediate courses, traversing across rope bridges, swinging steps and beams suspended above the top deck, called the Spa and Sports deck. 20 different elements on the ropes course are each named after a notable bridge in the U.S.

Those two unique features alone would be a big change for Carnival. It appears that the line is looking at every department, leaving no existing space or feature “safe” from innovation and change.

RedFrog Pub – described as “offering a laid-back Caribbean vibe with island-inspired snacks and drinks”, including a private-label draft beer, ThirstyFrog Red, brewed especially for Carnival Magic Will be featured along with tastings of top-rated rums of the Caribbean and a collection of the regional beers

Cucina del Capitano (“The Captain’s Kitchen”) – Free by day, cover charge by night this is an Italian eatery we predict will become a signature venue across the fleet. The idea is that the place honors the Italian heritage of the line’s captains and the fact that all the ships were built in Italy. I’d be they learned a lesson or two from sister-line Princess Cruises Sabatinis’s up-charge restaurant and will apply that know-how here.

Huge Family-Friendly Spaces – more than 19,000 square feet of space catering to kids and families, including dedicated spaces for children (Camp Carnival), ‘tweens (Circle “C”) and teens (Club O2), with organized activities and counselors for each group. This is Carnival’s answer to Disney Dream and upcoming Fantasy’s possible world-domination of the kid market at sea. They made more space for their award-winning existing program as opposed to another partnership with an established cartoon brand.

Huge Adult-Friendly Spaces too called “Serenity” – a popular adults area on existing ships, Serenity offers comfortable chaise lounges and chairs, hammocks, colorful umbrellas and two whirlpools, along with full bar service. Look for this on just about any ship that does not have it in the near future. This wildly popular options for adults wanting to escape the kids fills up fast so get there early.

Cloud 9 Spa – All the traditional body stuff is right here. Fitness center, personal training, soothing thalassotherapy pool, thermal suite or just take in the elegant, serene surroundings.

Stateroom Innovations – Some different accommodation types appear on Magic, including two-bathroom (finally) cabins holding up to five guests along with connecting staterooms, cove balcony cabins closer to the water line (ala sister-line Cunard) and spa staterooms providing special access and benefits plus a hefty fine if guests get caught smoking.

Carnival’s Seaside Theatre – This huge LED outdoor movie screen made popular by Princess Cruises Movies Under The Stars. Once a controversial topic (“If I wanted to watch TV I would have stayed home”), now appearing on more ships as they debut or cycle through dry-dock.

Ocean Plaza – Carnival’s answer to Royal Caribbean’s Aqua Theater, this one looks to be a better solution than Norwegian Epic’s answer to Royal Caribbean’s Aqua Theater adding specialty coffees and sweets, milkshakes (I can see the line right now), and full bar service, specializing in martinis and mojitos.

Fun Hub –It’s a social network and comprehensive shipboard intranet portal that provides access to information on the ship’s services, facilities and daily activities. Carnival Magic will also offer bow-to-stern Wi-Fi and cell phone service. The ship also has an interactive micro-site which features a full-screen virtual tour, exclusive images and videos, construction footage and more.

Currently based in Texas, Carnival Conquest is scheduled to move to New Orleans along with Carnival Ecstasy and be replaced by Carnival Magic and the Carnival Triumph.

Cheap Cruises: Best discounts

Special offers, promotions and sales can sometimes be great cruise values. They happen at different times of the year, usually to promote some special event like the launch of a new ship, new itineraries or opening sailings in the future for booking. Another way to save on cruise vacations is with discounts that are readily available most of the time. Let’s take a look at some common ones that are normally available year-round.

Past-Guest Discounts are available after one sailing on a number of lines. Carnival Cruise Lines often offers past guests special pricing and a complementary in-category upgrade. This discount is commonly offered far in advance to encourage guests to sail again and again on the same line.

Senior Discounts are available on some lines for guests 55 or older. To qualify, at least one guest in the cabin must be 55 or older, not all. A common trick to make that work for grandma, grandpa and the kids/grand kids is to split up the seniors for booking purposes. They don’t do bed checks on the ships so switching back once on board is usually easy to do.

Military Discounts are available on many sailings. Spearheaded by Carnival Cruise Lines, other lines offer them as well. Like a Senior discount, one guest in the cabin that is active or retired military is all that is needed to get the discounted fare. The cruise line will require proof in the form of a military ID provided within a couple days of booking.

Resident Discounts are sometimes offered for certain states but not others. Florida resident discounts are common on Royal Caribbean and Celebrity, not so much on other lines although Princess has regional rates you may qualify for. This is why your travel expert wants to know what airport you might be flying out of.

Interline rates
are also available sometimes from cruise lines for employees of other carriers like airlines and can often be applied to more than one cabin. The cruise line will require proof of employment to get the rates which are usually some of the lowest.

Many of the best discounts that lead to cheap cruises come closer to sailing too. It is not uncommon for Royal Caribbean or Celebrity to offer no discounts at all far from sailing, adding them on closer to sailing to help fill up the ship. Check with your personal travel expert for all the latest information as it may apply to you.

Cruise line scams: Shore Excursions

Going ashore can be one of the best parts of a cruise and one of the reasons many travelers choose a cruise vacation in the first place. From the comfort of your floating hotel, you can see multiple destinations but only have to unpack once. Cruise lines offer a wide variety of excursions at each port of call and encourage passengers to join. Some are over-priced but carry an implied level of safety that might not be entirely accurate.

The potential scam-like claim here is “Oh, you don’t want to go out on your own on a shore excursion. If they’re late getting you back, the ship will leave without you”

Yes, they could do that. Will they? Probably not. How likely is that to happen? Not likely at all.

Often, the same companies and people that do shore excursions for the cruise lines also do them independently. Still, the cruise lines say they do investigate and follow up on excursion providers to see how they are doing, holding them to high standards.

Alternatives to ship-sponsored excursions. Shoretrips.com, is a third-party service that provides excursions world-wide. Owners Julie and Barry from Milwaukee, Wisconsin travel to each of the destinations and insure that their tours are safe and interesting. Often, Shoretrips.com excursions are less expensive and less crowded too. Booking more than 200,000 people a year, they have yet to leave someone behind.

Let’s talk price. A pretty easy-to-compare excursion in Cozumel, Mexico, Swimming with the Dolphins is $129 for adults or children on Carnival Cruise Lines. Shoretrips.com has that dolphin swim for $79 for adults and $77 for children. That’s about 40% less than the cruise line. Prices vary among lines too. Royal Caribbean has that dolphin swim for $99. Their price is better than Carnival but not as good as Shoretrips.com.

Another option is to go with someone recommended by a trusted friend or a travel blogger you’ve come to know. Reliable independent operators know what they are competing with on the cruise line excursion offerings and almost always offer a better value. That might come in the form of a lower price or a similar price with a better experience.

Get good information. A good source for reliable travel information about specific ports of call is AOL travel guides. Good discussion and very current, personal information can be found at CruiseCritic.com. Your good travel agent/expert should have recommendations also.

I’m really not trying to talk you out of the ship-sponsored shore excursions. They’re good. Nothing wrong with them. But there are alternatives that are just as safe (or not) as third-party vendors.

Cruise lines have their share of problems with excursions.Going with the cruise line does not guarantee your safety. In 2009 18 cruise passengers were robbed at gunpoint in the Bahamas on ship-sponsored shore excursions. The passengers, sailing on Royal Caribbean’s Navigator of the Seas and Disney Cruise Line’s Disney Wonder, were held up by masked men who demanded money, passports, cell phones, credit cards and personal items.

Just last November, masked gunmen held up guests on St Kitts on a Celebrity Cruises excursion.

Cruise lines were quick to suspend tours and worked hard to increase security and scrutiny of tour operators in those cases. But that was a couple of incidents in thousands of tours, hardly something to keep guests on the ship for safety concerns.

Cruise lines will commonly skip ports of call where there are known problems with crime like in Mexico with drug cartels. In that case, the cruise line does not charge you for the excursion you obviously can’t take. Ships any where close to Tunisia right now would have taken a close look at unrest in the area before even docking. If booking separately from the cruise line, make sure you understand the tour operator’s policy if the ship does not call at a port.

Let’s break it down. Look at it this way; cruise lines contract with local operators who run the excursions. The cruise lines have to add on something to make money. Duh. So basically, its the same people, running the same excursions, but you pay more if you get it through the ship. If that makes you feel all warm and fuzzy then buy through the ship. Most people do. If you want to save 20% to 50%, do some research first. There might be a better value out there.

Like the cruise line Booze and Beverage Packages, whether shore excursions are an evil scam plotted by the cruise lines or a reasonable value depends primarily on how you look at them.

Flickr photo by Ha-Wee

New-ship features added to existing cruise ships

Want to go on the newest cruise ship but having a hard time justifying the premium price they sometimes demand? The cruise lines hear you and are adding features from the newest ships on older models that are often much less expensive to sail.

New features on new cruise ships are something we almost just expect to happen. The latest, greatest ship coming out always has the very newest and innovative attractions and reflects what we want out of a ship. Royal Caribbean International introduced the world’s largest cruise ship, Allure of the Seas in 2010 but has not forgotten the rest of the fleet. Throughout 2011, the line is adding new features to older ships. Here’s a breakdown of what’s coming up.

On Oasis of the Seas, twin to Allure and not all that old, they’re adding the Dreamworks Experience animated characters as well as a 3-D Movie theater.

Down one class in size to Liberty of the Seas, starting January 30th, that one too will have the Dreamworks Experience and a Broadway hit, Saturday Night Fever:The Musical. Add on a 3-D theater here too as well as The Cupcake Cupboard made popular by Oasis-class ships and Vintages Wine Bar plus a Royal Babies and Tots Nursery.

Sister to Liberty, popular Freedom of the Seas sailing from Port Canaveral will have all that plus a BRITTO Gallery starting March 27. No need to get off the ship in the Caribbean for shopping, this one has it all right on board.

Older ship Radiance of the Seas will add new specialty restaurants Park Cafe, Giovanni’s Table, Samba Grill and Rita’s Cantina in the Summer and get new interactive flat-screen televisions in staterooms plus the Touch-screen signage made popular on Oasis-class ships that helps guests navigate the ship.

Splendour of the Seas
will see probably the biggest change. Royal Caribbean is adding 100 balcony staterooms and more inside and oceanview staterooms too. New specialty restaurants and special lounges for Diamond-level members of the line’s Crown and Anchor past guest club plus an exclusive Concierge Lounge for guests booked in suites.

Technology is front and center too on Royal Caribbean with iPod/iPhone docks in each cabin.

It’s not just Royal Caribbean either. Carnival Cruise Lines recently added their popular Punchliner Comedy Clubs, SuperStar LIVE karaoke, huge LED screen Seaside Theater and more to most ships and the popular Chef’s Table dining experience to the entire fleet. Older ships have gone through a $350 million Evolutions of Fun adding Carrnival Waterworks, Adult Serenity areas and more.

%Gallery-113908%
Over at Princess Cruises they may not be pumping out the new ships line other lines (although they do have a couple in the works), but they’ve been busy with a keen focus on quality and an evolution of their on-board product with some pretty cool new features.

The Sanctuary is a secluded spa-like setting complete with massage cabanas, light meals, and signature beverages provided by “Serenity Stewards” assigned to the area. For a minimal charge, guests can reserve space in the Sanctuary for the day and be treated to chilled face towels, music via the area’s MP3 players or Evian water atomizers. Tip: when you get on board, RUN to this place and reserve it for the entire cruise.

The Ultimate Ships Tour takes guests deep into areas of the ship normally off-limits on a 2 to 3 hour journey through the ships engine control room, medical center, print shop, laundry, photo lab, bridge and other crew-only areas of the ship. A$150 per person fee is a bargain for those interested in seeing just what makes a ship work

Even the Room Service Menu was recently revised, enhancing the standard menu with hearty fare such as Chili Con Carne, Baked Lasagna, Moroccan Vegetable Crock Pot with Pita Bread and more served 24 hours a day.

Princess added a Pub Lunch Enhancement for Longer Voyages offering more traditional British dishes, served on days at sea with items like Chicken Curry, Steak and Kidney Pie, Bread and Butter Pudding and more

Up-To-Date on technology is on all the ships too with flat-screen TVs and each ships atrium has Wi-Fi Internet access as do all passenger staterooms.

Something super fun they have is called the Bon Voyage Experience.Princess now makes it possible for friends or family to register from 120 days prior to sailing for a short visit on the day of embarkation in select ports of call. For a fee of $39 per person, guests enjoy a nice taste of on board life including a four-course dining room lunch with wine, a ship tour and souvenir photo. Additionally, the $39 fee can be applied towards a future cruise within 3 months of their ship visit.

The only problem I can see with that one is that you have to get off the ship and say good-bye to your friends as they sail off into the sunset.