Another cruise ship redeployed, US West coast loses again

by Chris Owen on

Continuing an cruise industry trend to deploy ship to more profitable waters, Carnival Cruise Line is moving Carnival Spirit from the U.S. West coast to Australia in 2012.

Currently sailing 3 to 5-day Mexican Riviera, Alaska and Hawaii sailings from San Diego, Vancouver and Seattle ports, 2667-passenger Carnival Spirit will based full-time in Australia starting October 2012.

“Carnival Spirit adds another dimension to cruising in Australia” Carnival Australia CEO Ann Sherry told Travel Blackboard. Carnival plans to customize the ship to the Australia market with Aussie beers and changes in lingo, entertainment style and kids activities.

This makes one more ship previously serving US passengers to move away. Last month Norwegian Cruise Line announced that they were sending 4 ships to Europe in 2012 and 2013, their largest deployment ever.

The common fear with these moves is that less supply of ships in North America will force higher prices as cruise vacations continue to be in high demand. This move of the Carnival Spirit takes yet another ship from the U.S. West coast who recently lost Royal Caribbean’s Mariner of the Seas to Europe.

On the bright side, Carnival fans have a friend in the land down under now and you can bet past-guest special pricing will be available. The line brings it’s own brand of fun wherever it goes too along with special pricing aimed at including guests world-wide.

Just yesterday AOL Travel’s cruise expert Fran Golden reported Carnival was “sweetening the pot on Europe cruises this summer with free upgrades and on-board credits of up to $300 per cabin, for reservations made by Jan. 30.”

Which ship will be next to be redeployed? We know the UK would sure like to see Oasis of the Seas.

Flickr photo by AC/BC

New York cruise port wants green power… two years ago

by Chris Owen on

It’s been two years since Carnival Corp, the Environmental Protection Agency and the Brooklyn cruise terminal port authority agreed to enable cruise ships to plug in to green shore-side power. West coast ports are doing it already with San Diego going online just last month.

All parties agree that it’s a good idea and are ready to move forward. But an agreement on maintenance and operating costs just can’t be reached.

Environmentally angry diesel fuel burned by cruise ships idling while docked can spew a ton of pollutants into the air, about the same amount as 1000 idling cars.

Nearby neighbors of the port are angry, tired of it all and want action.

“The emissions are invisible but get in people’s lungs and cause all sorts of damage,” said activist Anthony Armstrong, who lives with his wife and two children just two blocks from the cruise terminal. “It’s a huge concern around here.” reports the New York Post.

Carnival Cruise Line is ready to go and knows what they need to do. Sister-lines Princess Cruises and Holland America Line already have ships outfitted with the new green power technology and are plugging in on the West coast. They know how to do it.

The EPA and port authority have set aside $15 million to make it happen. All that remains is an agreement on who will pay ongoing costs of maintaining and operating the system.

“We need a comprehensive shore power agreement now,” Councilman Brad Lander told the Brooklyn Daily Eagle. “We’ve had two years of idling ships and idling negotiations. We have a tremendous opportunity to make a real difference in the health of our communities, and the sustainability of our port.”

Here we have the cruise industry, sometimes criticized for its polluting ways, stepping up to do the right thing. The cruise port wants green power. Neighbors are all over it and no one can figure out how to make that happen.

Wouldn’t it kind of make sense that whoever uses the power from the new system would pay for it?

I’m just sayin’

Flickr photo by postopp1

Royal Caribbean cracks down on booze smuggling

by Chris Owen on

It wasn’t all that long ago when guests booked on any given cruise line did not have too much trouble bringing a bottle of fine wine, some soft drinks or bottled water on to the ship at embarkation to enjoy in their stateroom. There was no “smuggling” needed and cruise lines, for the most part, allowed it. Today, rules are changing and being strictly enforced.

Cruise lines in general allowed guests to bring on one bottle of fine wine for a special occasion when they boarded the ship. The only caveat being that if consumed in the dining room the line would charge a “corkage fee” for serving it. Bottled water and soft drinks too were allowed. I have checked cases of bottled water with porters at the pier before and they were delivered to our stateroom right along with luggage later in the day. Soft drinks in 12-packs were easy to add to checked luggage too, also with no problem.
Hard liquor, beer, excessive amounts of wine (like in a box) have always been prohibited but common advice was to wrap it securely and put in checked luggage. One could almost bet on it making its way through security and on to the ship. No problem. Still, it was technically smuggling and it might as well have been gasoline. If caught, the cruise line would take it.

Today, we see more reports of cruise lines cracking down on booze smuggling with this recent report by a Royal Caribbean passenger just off Oasis of the Seas saying:

“We gave all our luggage to the porter. All our bags showed up around 2 PM, except for 3 bags that contained alcohol”

“Our cabin steward said if we had Irons (fire hazard) or alcohol in those missing bags, that we needed to go down to level 2 and claim them. We went down and were surprised to see this large room covered with luggage. I’m talking 100’s of bags”

“They greeted us by asking if we had alcohol or irons in the bag. They had 2 different sections of bags, one for the irons and one for the alcohol. After locating our bags, we had to take them to a table to be opened, inspected by security while you rummage through your bag and get out the alcohol that the cruise line somehow determined was in it it. They taped all the items together, marked our room # on it and said it would be returned the last night of the cruise. Our cabin steward did return it around 6 PM on our last night”.

“One in our party had a 4 pack of those small bottles of wine that they confiscated. She thought she had rummaged completely through her bag in front of security, but she missed one bottle so we had that one anyway.”

Moral of the story: Pack junk wine or decoy bottles on top with the good stuff deep down in the luggage? Be more creative, like Ziploc bags of booze taped to your body?

Probably not.Royal Caribbean’s rules are clear: “Guests are not allowed to bring alcoholic or non-alcoholic beverages on-board for consumption or any other use.” Try and you’re just rolling the dice as to if your contraband makes it on the ship or not.

Better idea: Budget for liquor and other beverage purchases and have an idea of what you might spend on the sailing then just consider it part of the price OR cruise a line that has a more lenient policy.

Carnival Cruise Line’s policy also prohibits bringing alcoholic beverages on board but says “wine enthusiasts may bring fine wine or champagne on board only during embarkation at the beginning of the cruise” and that guests “may bring a small quantity of nonalcoholic beverages” but quickly points out that “All liquor, excessive quantities of wine and nonalcoholic beverages, to be determined at the discretion of security and/or embarkation personnel, will be confiscated and discarded without compensation.” Princess Cruises also has that exemption for a bottle of wine at embarkation. Other lines have their own policies and they change from time to time so be sure you know for sure what the policy of your line is.

Another part of Royal Caribbean’s policy that is probably overlooked, especially by passengers who drive rather than fly to the port of embarkation:

“Please Note: All guests must comply with TSA guidelines for transporting liquids.”

Uh oh!

That surely means they could confiscate bottles of shampoo, mouthwash, lotions, and other liquids in excess of the 3oz TSA limit. This one has a double whammy of trouble. First, (and probably why they added it) filling a large Listerine bottle with Scotch or an Evian bottle with Vodka is no longer a really security-proof option. Next, will 3oz of your favorite shampoo really be enough for a week? Odds are you can bring many little bottles of shampoo and really creative people will find a way to smuggle booze on to the ship anyway.

Better idea? TSA Compliant Travel Bottles and Kits for Liquids and Gels

Bad idea: The wine rack described as “Turn an A cup in to double Ds AND sport your favorite beverage for yourself and your friends! Better than a Boob Job and Cheaper Too! Not to mention the savings on over priced drinks.“

This is where we hope cruise lines don’t start TSA-style patdown’s any time soon.

Flickr photo by theimpulsive buy

Got New Year’s Eve plans? Cruise lines do

by Chris Owen on

Cruise vacations that include New Years Eve are among some of the most highly sought-after sailings of the year, and for good reason. On board, the mood is festive, drinks flow freely, entertainment and dining is included and nobody has to drive home.

But that’s pretty much what cruise lines do every day. Sailings that include New Year’s Eve have special bonus events and amenities well worth the premium price of ringing in the new year at sea.

If you want to book one it’s probably too late now as these are some of the quickest to book of all sailings. Along with Christmas, Thanksgiving and the 4th of July they fill up fast with many guests booking a year or more in advance.

On Princess Cruises, guests get a fun-filled New Years Eve party with music, confetti, noise-makers and champagne and the festivities range from black-tie affairs to casual depending on the ship and itinerary. On New Years Day, football fans won’t miss their games and served alongside will be popcorn, chips, mini hot dogs or burgers and other stuff that is equally bad for you but surely part of it all. Other major lines run similar on board programs but are not the only choices for sailing over the holiday.

Pretty much any city with a large body of water close-by has New Year sailings with special packages available. Those too fill up fast though so its probably too late to book those as well.

This year we don’t even need to be at sea to get in on the cruise line fun though. Carnival Cruise Lines has been crowned “Official Confetti Sponsor” of New Year’s Eve in New York’s Times Square and confetti-fever is building in anticipation. Streaming video starting at 8PM ET will feature the line’s zany Senior Cruise Director John Heald who performed a confetti-worthiness test yesterday.

Flickr photo by ahisgett

Cruise industry sails into social waters

by Chris Owen on

Not all that long ago major cruise lines, like many other industries, did not have much time for social media. They gave Facebook, Twitter, bloggers and other social platforms half a look then settled back into their comfy traditional marketing chairs, content with business as usual.

They didn’t get it.

Lately though, the tide has turned and cruise lines are getting on board for what looks to be a wild ride.

Today we see major campaigns aimed at engaging us in a conversation. This is the stuff that brought terror into the hearts of cruise line executives not all that long ago. They did not understand what to do with social media.

Today we see lines like Carnival Cruise Lines diving in head first on several fronts. That’s important because Carnival Corp, parent of Carnival Cruise Lines (@CarnivalCruise) and many others including Princess Cruises (@PrincessCruises) and Holland America Line (@HalCruises) often sets the pace other lines will follow in all sorts of stuff.

Most recently, Gadling told you about Carnival sailing to Times Square for New Years Eve where the line will drop a ton of confetti on the crowd at midnight. Carnival will cross the line into social engagement in a big way that night. Much of that confetti will come from visitors to New York’s Times Square who stopped by the line’s “wishing wall”. There, they will hand-write their hopes and dreams for 2011 on red, white and blue slips of paper to be included in the drop on to party-goers at Midnight. It doesn’t get a whole lot more engaging than that.

But that event is just the most recent social effort by Carnival. The line’s senior cruise director John Heald has a popular long-running blog, the company’s twitter handle (@CCLSupport) answers questions issues swiftly and the line’s website promotes more interactivity than ever before.

Carnival gets it.

They are not the only ones either. Princess Cruises has thoughtfully entered the social arena with their Twitter #FollowMeAtSea trips where travel bloggers and writers were invited along for an actual cruise to write and blog about. They shared their experiences with loyal followers on Twitter and Facebook, bringing them along for the ride. I was on the last one, a 12-day cruise tour through Alaska in June.

On that Twitter press trip, Princess defined just how globally penetrating active social engagement can be for cruise lines.

Along for the ride were a wide, diverse variety of bloggers and photographers from around the planet including Emmy award-winning JD Andrews (@earthXplorer), funny-man Rick Griffin (@MidLifeRoadTrip), Canadian adventure-couple Debra Corbeil and Dave Bouskill (@theplanetd) and Gadling’s Catherine Bodry. Homespun mid-westerner Beth Blair (@BethBlair) was there alongside Germany’s Emlyn Boecher from international travel icon @Traveldudes and Liz Wright (@Travelogged) along with luxury travel expert Carrie Finley-Bajak (@Cruisebuzz) to round out the group.

Communicating with followers from all corners of the world, Princess began a conversation that continues today and has expanded to include more than simply promoting the line’s products, raising awareness on global topics like environmental concerns down to micro-interests like dog sled racing.

Princess gets it. Industry-wide, it’s an evolving effort as cruise lines work on opening and maintaining an ongoing conversation with us.

Royal Caribbean tried and failed on Twitter by posting last-minute discount pricing without the engagement factor. The whole idea of using social media outlets as just another place to paste advertising has not been well-received by a public looking for transparency and engagement. Still, Royal Caribbean is evolving too with old-school efforts like giving away a free cruise to the audience on Oprah’s My Favorite Things while working a very active Facebook page and a popular Presidents Blog where President and CEO Adam Goldstein posts regularly.

In the lead for executive participation though is Norwegian Cruise lines with Executive Vice-President Andy Stuart (@NCLAndy) the first and only cruise line executive on Twitter. The line successfully integrated the launch of new mega-ship Norwegian Epic in a very social way by inviting along an A-list of cruise and travel bloggers like Vegas red-carpet brother team Bill Cody (@VegasBill) and Chris Rauschnot (@24K) along with TV’s Stewart Chiron (@CruiseGuy) and Radio’s Doug Parker and Matt Bassford (@CruiseRadio). Like Royal Caribbean, Norwegian has not turned its back on traditional media either though as President and CEO Kevin Sheehan takes to the airwaves this week on an episode of CBS’s reality show Undercover Boss.

Look for more social efforts by cruise lines in the near future too as more lines “get it”, realize the benefits of engaging existing and would-be passengers and move forward into social arenas. It should be a wild ride.

Flickr photo by Port of San Diego