Mazatlan is safe, just ask the dead people

by Chris Owen on

Crime in Mexico has had a big impact on tourism, causing everything from a US Department of State travel warning to major cruise lines canceling calls at Mexican ports. Gadling has been covering the story all along and readers have been quick to respond both for and against travel to Mexico. To make sense of it all, we went to Mazatlan, once a bustling Mexican cruise port, to see for ourselves.

The occasion was last week’s Fiesta Amigos, an annual four-day event that invites people in the travel business to experience all Mazatlan has to offer.

“What better way for visitors to experience the vibrant spirit of our beautiful city than during this lively fiesta,” says Carlos Berdegué, vice president, Mazatlán Hotel Association and Tourism Board. “Mazatlán presents a truly unique travel destination, with a charming, historic core alongside premier resorts, international sporting events, gourmet cuisine, year-round events and much more – all at great value. We invite Fiesta Amigos guests to immerse themselves in all that Mazatlán has to offer.”

OK, sure, but is it safe?

That was the big question so we jumped right in, sampling a number of local restaurants, walking the streets both day and night and engaging in activities common to tourists.

Everyone lived to tell about it.What we found was a safe, friendly community, steeped with tradition and geared to handle massive crowds of tourists. Yes, drug trade and gang-related crime problems are still very present in Mexico but happen in the northern part of the country, far away from Mazatlan.

In a test of safety, we walked the streets of Mazatlan on November 2nd during the Day of the Dead stroll and festivities. Held in Mazatlan’s old historic district, the centuries-old tradition, also called All Souls Day, honors those who have died with a walking procession through town in a Mardi Gras sort of way, celebrating life.

During the day, a visit to Mazatlan’s cruise port revealed a modern facility prepped and ready to go when cruise lines return.

“We highly value our long-standing relationships within the cruise industry, and are dedicated to ensuring that Mazatlan remains among the top cruise destinations on Mexico’s Pacific Coast. Mazatlan has hosted nearly 1.5 million cruise passengers since 2008 and is widely regarded as one of the safest destinations in Mexico.” said Julio Birrueta, spokesperson for the Mazatlan Tourism Trust last February.

Mazatlan is in it for the long-run and has taken steps to insure the safety of cruise passengers too. A 20-foot security wall supplemented by a guard tower overlooking operations insures passenger safety but a new 1300 foot pier that can accommodate up to four ships sits empty. When we visited the port, a lone cargo ship occupied the facility while workers continued an ongoing remodeling and construction project nearby.

The port boasted over 200 ship visits last year which quickly went down to about 30 this year after highly-publicized crime events chased cruise lines away. The port authority anticipates about a dozen calls next year.

But things are looking up for Mazatlan with Princess Cruises recently announcing a return in 2012 and other lines expected to follow. That’s good news to local merchants and service providers who rely heavily on tourism income and look forward to sharing a year-round calendar of events that includes international sporting tournaments, culinary fairs, eclectic cultural festivals and holiday celebrations.

The Quiksilver Surf Clásico Mazatlán is an international surf, music and fashion festival that happens in June. Mazatlán’s International Bike Week 2011 is an annual spring event when more than 15,000 Motorcycle fans gear up for five days of high-octane fun and adventure. Since Mazatlan is recognized worldwide as a first-class fishing destination, the Marina Mazatlán Fishing Tournament draws top anglers from around the world.

  Mazatlan has a lot to offer visitors coming by land, sea or air. Surely, travelers looking for trouble can find it anyplace on the planet. But in Mazatlan, they’re going to have to look pretty hard.

Photos/video: Chris Owen

Taxi driver boycott of cruise ships a sign of the times

by Chris Owen on
In Victoria, B.C. Alaska cruise season has just begun but Victoria taxi companies did not exactly roll out the welcome mat for recently all-inclusive Crystal Symphony earlier this week. Seeking a reduction in the annual charge they pay to service the cruise lines, taxi drivers boycotted the ship, refusing to pick up passengers.

The Greater Victoria Taxi Association is at odds with the port authority over the $200 per cab annual fee and wants it reduced. The port authority says the fee is reasonable, every transportation company pays it and that collected fees go towards safety improvements. The taxi association says business is down and fewer ships coming this year means less income for them.

In a recovering, adjusting worldwide economy, things are changing from cruise lines re-deploying ships as demand changes right down on street-level and the taxi cab companies that service cruise ships.

While the $200 annual fee may seem reasonable, cab companies may be going after a reduction to make up for lost income elsewhere.

“In most markets, the average spending per passenger is probably down five to 10 per cent … from pre-recession levels. The recession has had the impact of reducing aggregate spending by cruise passengers” Andrew Moody, president of Pennsylvania-based Business Research and Economic Advisors (BREA) told the Vancouver Sun.

Earlier this month, taxi drivers in Thailand blocked two busloads of passengers from Silversea’s Silver Spirit. Headed out for tours from the Phuket deep sea port, four hours passed before taxi drivers agreed on a 50/50 split between taxi and bus transportation.

This ongoing dispute here finds it’s root with government officials who have failed to find a solution. In an effort to avoid confrontation, high fares and almost no regulation have taken control.

Regardless of the reason, having a cab available to pick up passengers has always been something taken for granted. Passengers get off the ship. Cabs are waiting. Off they go.

Cruise lines have a lot of different elements that go into creating a good travel experience for passengers. Some they have control over, others not so much. It will be interesting to see how other economic factors affect the cruise experience as we watch the cruise industry mature.

Flickr photo by Guwashi999

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How to pirate-proof a ship

by Chris Owen on

Razor wire, Gurkhas and sonic weapons are being routinely deployed on ships sailing in the pirate-infested waters off the Horn of Africa in an attempt to pirate-proof ships of all kinds. While ships try to go through the Suez Canal, pirate attacks on pretty much anything sailing off East Africa are rising and extra measures are being taken to protect the ships and their passengers.

A 25-nation naval presence is helping but earlier this year the Saga cruise ship Spirit Of Adventure was chased by and eventually outpaced pirates in the Indian Ocean.Shipping companies and cruise lines won’t say exactly what they are doing to deter pirates but Cunard’s Queen Elizabeth has been deploying razor wire to make boarding from the sea all but impossible. A Cunard spokesman told Express.co.uk “When we are in the at-risk area we deploy lookouts all around the ship to ensure that no boats are trying to get close. “On the stern, which is the pirates’ favoured point of access, we have used razor wire. The passengers can see it but it can’t harm them as it is fenced off.”

Cruise ships typically monitor the sea with radar and use speed of their ships and the height of their lower decks to thwart pirates. Sonic weapons are also being used that put out a debilitating sound that turns pirates away as are high-power water hoses to knock pirates back down to water level.

“Our ships are fast and have a lot of people on board – 2,000 passengers and 1,000 crew on the Queen Elizabeth – so the chances of pirates even attempting to tackle a ship like that are very low” Cunard said.

Flickr photo by expertinfantry

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Concerned about security, travelers consider options, make plans

by Chris Owen on

Be it the effects of an earthquake or tsunami, political unrest or criminal activity at a planned destination, travelers are concerned about security and being safe both when traveling and upon arrival. What was once a part of travel taken for granted with few precautions necessary has become a matter of primary importance and one shaping travel decisions for many. Should current world affairs keep us from traveling? Experts say no but urge caution.
“Most business and pleasure travelers don’t have a security plan” says Travel security expert Chris E McGoey who recommends meeting with business supervisors and family members “to discuss what if situations.”

What if your passport is lost or stolen in a foreign country? What if you are attacked, robbed or otherwise the victim of a crime?

The U.S Department of State’s Smart Traveler program is a step in the right direction. By enrolling in the program, travelers enable the Department of State to get in contact with them in an emergency. Bringing along contact information for the U.S. embassy in countries you will visit is important too.


Knowing the local customs of a country before visiting has always been good advice. Now, knowing more specifics on what to do in case of an emergency is more important than ever. But “what to prepare for?” has become a big question as travel disruptions from weather events to revolutions continue to occur world wide.

Security expert Christopher Falkenberg suggests travelers “take and all hazards approach. Think of the broadest range of problems-flood, fire, earthquake, terrorist attack, etc. Essentially, they will all need the same thing: effective communication, clean water, physical safety, flashlight, medical supplies, N95 mask, etc. Instead of a separate checklist for every possible crisis, think in terms of the common elements of what you’ll need in any emergency and how you can prepare for it. It helps when thinking about the “result” of an emergency versus the actual event itself.”

Security is a matter now given serious attention regardless of the method of travel. By foot, car, plane, ship or rail travelers are concerned that their method of transportation may be a target for terrorists and are apprehensive about what they will find at their destinations.

It has been suggested that travel via cruise ship may offer added protection to travelers. If for no other reason, the closed and secure environment a cruise ship offers if as nothing more than a mode of transportation is worthy of consideration.

As a potential terrorist target, strict maritime security laws are in place to protect passengers. and cruise ships. Back in 2004 the United Nations International Maritime Organization (IMO) introduced a comprehensive ship and port security code. According to the International Council of Cruise Lines (ICCL) “these regulations established international security regulations that require all ships, port facilities and governments to have formal security plans, screening measures, access control, waterside security and communications between ships and ports.”

Cruise lines place a great deal of effort in maintaining a secure environment for travelers both on and off the ships too. Recently ships have been diverted away from trouble spots like Mazatlan, Mexico where criminal activity is a concern and Japan where a damaged infrastructure might harbor unsafe conditions.

Airlines, cruise lines and other modes of transportation are operating at a high level of security that offer travelers some peace of mind in troubled times. Still, a customized security plan , considering the potential dangers in traveling to your destinations, should be at the top of every traveler’s packing list.

Flickr photo by followtheseinstructions

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Bartender charged in murder of crew member from Allure of the Seas

by Chris Owen on

Mexican authorities have charged a 24-year old national with the murder of Monika Markiewicz, a crew member aboard the Royal Caribbean’s Allure of the Seas.

Ms. Markiewicz did not report back to the ship before it departed Cozumel on February 4. Her body was discovered the next day in the water off of a remote beach in Cozumel, Mexico.

Reports indicate that Markiewicz was casually acquainted with the bartender, Nelson Perez Torres, for several months and that he followed her for a period of time before killing her along the roadway on her way back to the ship.

Royal Caribbean‘s Global Security Department fully supported and assisted Mexican officials in their investigation.

“We thank the Mexican authorities for their commitment to quickly solving the murder of our crew member, Monika Markiewicz. Her untimely death is tragic and has saddened all of us at Royal Caribbean. We have informed Monika’s family in Poland of today’s news update and we will continue to be in contact with them and to support them during this difficult time. Our thoughts and prayers are with her family and friends,” said Adam Goldstein, president and CEO of Royal Caribbean International.

Flickr photo by Mangrove Mike