New EPA fuel rules could drive cruise ships out of Alaska again

by Chris Owen on

They went away and then they came back when Alaska government officials raised then lowered their cost of doing business in Alaskan waters. Looking ahead, upcoming Environmental Protection Agency (EPA) standards may send cruise lines running once again.

It all has to do with regulations in the works that enforce “dramatically tougher pollution limits as early as January 2014” the EPA says of Ocean Vessels and Large ships.

“The tougher standards could add $50 million to $150 million in annual costs for Alaska routes by 2015, when the pollution clampdown gets even tougher” Andy Nelson, vice president of tour operations for Royal Celebrity Tours told the Puget Sound Business Journal.

It’s a topic cruise lines would rather avoid but have taken steps to comply and even go beyond existing regulations.After turning a cold shoulder to an Alaska that seemed determined to tax cruise ships out of the market, cruise lines returned this year to the land of the midnight sun with more ships, sailings and capacity.

“We are particularly appreciative of the efforts of Governor Sean Parnell and the Alaska state legislature that have resulted in meaningful progress toward resolving the challenges facing Alaska’s recovery as a cruise destination,” said Princess Cruises President and CEO Alan Bucklew.

Cruise lines often come under heavy criticism for environmental impact but have been making efforts to be good global citizens. “Plugging in” to shoreside power is a growing way ship emissions are being controlled.

Yes, new EPA fuel rules could drive cruise ships out of Alaska again. But is that what Alaska wants? Cruise lines say no; it’s big business to them and they are trying to comply with regulations. Tourists say no, they want to go there. Alaska residents say no, tourism runs in the hundreds of $ millions.

Cheap cruises: 14-nights for $549

by Chris Owen on

Talk about a cheap cruises, this one from Royal Caribbean is great if you can swing the time on short notice. Departing from Miami on April 2, 2011, Liberty of the Seas will sail from Miami to Barcelona with prices starting at $549+ tax per person for an inside stateroom. That’s $39.21 per person, per day.

The ship will leave Miami on April 2nd, stop by Nassau, Bahamas the next day, then spend seven days at sea then stop at Tenerife in the Canary Islands. Another day at seas takes the ship to Seville then Malaga followed by Valencia before ending in Barcelona, Spain.

Check with your Travel Expert first before buying, they may have additional values to add on to your booking that add up to real dollars and cents savings to you. More importantly, having a Travel Expert on your side will insure you keep that best value, get you additional values that may come along over the life of your booking and maximize your vacation experience.


Top ten cruise complaints

by Chris Owen on


Cruise vacations consistently rank high in guest satisfaction. Most cruise lines really have their act together in creating a total package that can make for a fabulous experience. Still, we get comments and complaints from readers in response to articles here at Gadling. Those complaints/hate mails also come from those who have actually been on a cruise and experienced less that a wonderful time.

While most are stories of readers own personal experiences, our top ten cruise complaints include some recurring themes.

  1. “Cruising is not really “traveling”– This comes from backpackers, mountain climbers, campers, world-travelers of all sorts and a lot of people who have never been on a cruise. That last group probably makes up the bulk of those who think this. Once they actually do take a cruise (like someone fooled them into it) they like it. Grappling with a craggy cliff may still be the love of their lives but they give a nod to cruising as at least worthy of consideration. By some. Not them. Someone else.
  2. “I was double-charged on my bill for…” On-board charge account errors have been an ongoing challenge for guests. A good deal of the time guests are confused about how it all works and they really were not charged double. Debit card users know all about “holds” cruise lines put on their account throughout the voyage to be sure there is money there at the end of the cruise to pay them. Your best bet: check your shipboard account and be sure it is accurate before leaving the ship.
  3. “You took away my past-guest benefits” Royal Caribbean is the poster-child for this hit on the list and still gets heat for not letting guests stack discounts anymore. In the olden days, guests could get on-board credit or a discount for being a Royal Caribbean shareholder, booking during a special sale, booking certain category staterooms or asking on a Tuesday afternoon during a thunderstorm. Pretty much anything worked and the cruise lines gave guests whatever they wanted. Now it’s “one deal per booking” all the way and there are still some sore feelings about it. Shining light: Princess Cruises on-board credit for military members stacked on top of anything else. Nice touch.
  4. “Your drink prices are way too high” / “I don’t call it smuggling, you do” (tie) We would like to believe that there is a relationship between the price of drinks on a cruise and booze smuggling. Like lots of people are smuggling booze on the ship, robbing the cruise line of high-profit drink sales. Recently, though, it appears that cruise lines are cracking down on booze smuggling but drink prices don’t seem to be dropping. The cracking down part is fair, not something to advertise but fair. Your vodka in a Evian bottle might be someone elses liquid dynamite and I’d prefer that not be allowed on the ship.
  5. “Solo cruisers should not have to pay double!” Cruise lines base the world on double-occupancy and solo cruisers just don’t fit the mold. Sorry. They don’t. Well they do on Norwegian Cruise Lines with their solo accommodations but that’s about it. Singles: Look on the bright side. You also don’t have to share your photo-booth size bathroom, pay for an extra airline ticket, or listen to anyone other than yourself complain about lines.
  6. Why does my Internet connection suck so bad?” OK, I get it, the ship moves and we have to constantly be looking for a satellite connection to grab. But once we have that signal though shouldn’t we be able to have a good time on the Internet? It’s not like the ship is racing through the ocean at warp speed. There are many who simply turn off their cell phones and never use the Internet on a cruise. They don’t care about this. People who do care use those devices and would like a nice connection
  7. “You have really yucky toilet paper” It’s one of those things that guests don’t talk about around the dinner table in the main dining room but everyone knows: this is not Charmin, White Cloud or any other brand you might find at the grocery store or a truck stop. There actually is a reason for it; regular toilet paper clogs up the airline-style vacuum toilet and plumbing. Bring your own anyway
  8. “Stop “nickel and diming me” This comes from guests who believe a little too much in the “all-inclusive” illusion of a cruise vacation. The major cruise lines never told us it was all-inclusive, we just like to believe that. As the industry has evolved, guests wanted more choices. The industry gave us choices but slipped in an extra charge along the way. The idea is that it should seem fair to pay $20 extra for a meal you might pay $100 for on land. Well sure, give me that deal on land and I will be happy. Drive your cruise ship right into downtown Denver and I’ll brag all over the place about how wonderful you are. Oh. You can’t.
  9. “What’s with the wacky pricing?” Cruise lines never advertise the total price. There are always at least taxes to be paid. If you are/were good at playing Truth or Dare, you will do well finding the “select sailings” that great offer is good for. Surprising frequent comment: “Stop with the “free upgrades” promotion unless that means from an inside to an ocean view or an ocean view to a balcony.” In-category upgrades are meaningless.
  10. “It’s over. Now I have to go back to the real world” By far, the biggest complaint about cruise vacations is that they end too quickly, regardless of how long they are. Those who buy into the whole on-board program are often left either refreshed and looking forward to returning to their real life or sadly disappointed that their real life is a shambles compared to their cruise vacation. Those in the later group, seek professional help immediately. The cruise lines really don’t aim to put you into a depression tailspin.

Flickr photo by Kabacchi

Princess continues rule of Alaska cruise business

by Chris Owen on

Princess Cruises has worked hard over the years to offer the best and most flexible experience for travelers in Alaska. They have built self-sufficient lodge complexes in the heart of the wilderness, made a positive impact on sensitive Alaskan environmental issues and continued to refine their Alaska offerings. Recently, the line addressed one of the biggest challenges facing travelers making reserving land tours easier.

Alaska can be done as a cruise or as a cruisetour, a sailing with a land package added on to the front or back side of the cruise. Savvy travelers with the time and budget for it know that a cruisetour is the way to go. Adding just a few days on to a sailing and having the ability to book land excursions can get travelers much deeper into Alaska than possible from a shore excursion off a cruise-only vacation.

The new Princess system allows booked travelers to pre-reserve land excursions through Princess’ Cruise Personalizer along with their shore excursions from the ships. Previously, land excursions were pre-purchased separately or booked at the lodge.

Princess Cruises Alaska Wilderness Lodges
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“This new capability makes the cruisetour experience even easier for passengers, as they can now reserve all their Alaska tours in one convenient place at the same time,” said Jan Swartz, executive vice president of Princess Cruises. “So now the toughest part of planning excursions will be whether to choose between dog sledding, flight seeing, rafting, or the many other exciting options presented by the local tour operators.”

Indeed, Alaska flightseeing by helicopter or plane can be expensive as are some of the other premiere excursions available in Alaska. By allowing travelers to book both land and sea excursions in the same place, budgeting and time management of the entire vacation experience will be much easier and more accurate.

Princess also added some new family-friendly tours recently, both from the ships and from their lodges in the wilderness. New from the Wilderness Lodges this year:

Worthington Glacier Hike — Copper River Princess Wilderness Lodge
This tour offers travelers an opportunity to hike on the dramatic Worthington Glacier. Hikers don crampons, metal spikes fastened to the sole of a shoe to provide better traction on ice and snow, and then they’re off on a hike up the glacier to explore the crevasses and sculptured blue ice. Participants will learn the difference between blue and white ice, listen for the creaking sound of calving, and enjoy a lunch break and hot drink. Travelers will also take in the glacier’s intricate ice formations and enjoy expansive views of the Chugach Mountains. Tip: If being on a glacier or flightseeing are one of your goals, book it on multiple days if possible. There is a good chance your tour could get rained out and having a backup can get you there.

Explore Cooper Landing & Gold Panning Adventure — Kenai Princess Wilderness Lodge
Passengers can fully explore the Cooper Landing area, known as “the gem of the Kenai Peninsula,” with this comprehensive tour. Participants will learn about the area’s history and try their own hand at gold panning. Visits include the Cooper Landing Historical Society featuring historic buildings, an actual sled dog kennel housing dogs that run the famous Iditarod race, K’beq Archaeological Site where native people share their culture and traditions, and a local homestead. If the salmon are running in the Kenai River, participants can also watch the action as fishermen “combat fish” trying to land a salmon.

Black Diamond Treasure Hunt — Denali Princess Wilderness Lodge
This family-friendly tour offers a geo-caching adventure through rugged backcountry trails on a zippy ATV. Participants set the pace, fast and furious or leisurely and relaxing, as they follow a list of scavenger hunt-style objectives. Kids of all ages will have a blast as they locate “treasures” that epitomize the Alaskan outdoors. Using the provided GPS, participants can unearth a treasure trove of mineral samples, Athabascan Indian artifacts, gold-rush era cabins, spectacular vistas and wildlife. Eventually, everyone finds the final missing piece of the puzzle: a hearty, mouth-watering meal of salmon, chicken, ribs and potato salad along with complimentary wine and beer.

Some new shore excursions are notable as well.

Potlatch Totem Park, Hatchery, Bird Show & Meal — Ketchikan
This enchanting overview of the sights, sounds and Native culture of Ketchikan offers passengers an intimate look at this part of Alaska. Passengers will enjoy a raptor show at the Deer Mountain Tribal Hatchery & Eagle Center and get a private, up-close showing of two birds of prey. At a visit to Potlatch Park, a recreated 19th-century Native village, travelers can examine beautifully carved totem poles, see how Natives lived in the 1800s, and even check out some antique cars. A delicious gourmet seafood meal rounds out this connoisseur experience.

Gold Panning, Sled Dogs & 40 Degrees Below Zero Experience — Skagway
A journey to the Klondike Gold Fields that offers a fun-filled time of gold panning, a sled dog demonstration and a chilly experience to delight the entire family. This kid-friendly tour offers the opportunity to meet and interact with Iditarod sled dogs and their puppies, and then feel the frosty temperatures of an Iditarod race personally in a cold chamber where temperatures drop to 40 degrees below zero. After this chilling experience, families can warm up with a little gold fever and try their luck at panning for gold.

Not all that long ago, cruise lines were pulling ships from the Alaska market, deploying them to more profitable waters. Alaska is back and booking like crazy right now. Princess Cruises continues to dominate the Alaskan market because they pay strict attention to details. This new tool allowing for a seamless method of booking all elements of the Alaska Experience is just one reason why.


Cheap Cruise deals: the clock is ticking

by Chris Owen on

Carnival Cruise Lines has a 72 hour sale going on right now that features some of their best cruise values of the year so far. Celebrity Cruises Has a deal on Alaska that will get you up to $400 onboard credit if you book by February 18th.

It’s last-minute bargain time and cruise lines have lined up with offers for you.

Carnival’s 72-hour sale features reduced rates plus their wildly-popular “best available upgrades” promotion, back again. Past guests get reduced rates plus the best available upgrades too and this is on most sailings through 2011. (some blackout dates may apply) Carnival also has extended its “FUN-omenal” best of Europe sale until February 20th.On Celebrity Cruises they are trying to fill up space on end-of-season Alaska sailings from August to Mid-September with Concierge class and below getting $200 Onboard Credit per stateroom. Deluxe accommodations and suites get $400 onboard credit per stateroom. Celebrity is also featuring the Caribbean with sailings starting at $599 per person + tax.

See your Travel Expert for more details as time is running out on these cheap cruise deals.