Extra Travel Fees Here To Stay, Like It Or Not

by Chris Owen on

Extra travel fees bring customization options that can make for a more pleasant air, hotel, land or sea experience. Also called “user fees,” those who value the option they provide are relatively happy to pay. After all, these are not mandatory fees but options. Still, just the dollar amount makes experts wonder, “What’s next?”

Airline fees should add up to $36.1 billion in 2012, according to a recent study from IdeaWorksCompany reported in the Los Angeles Times. That includes extra travel fees for checked baggage, Internet use, food, drinks, premium seating, quick boarding and more. Up more than 10% over 2011, online travel agencies and airlines have figured out how to position buying options in the booking process. Out of convenience, passengers make online buying decisions to save time at the airport.”They are understanding how to raise and lower fees to maximize overall revenue and how to better position items in the booking path to drive better sales,” said Jay Sorensen, president of IdeaWorksCompany in the Los Angeles Times report.

While there are no hard numbers on cruise line extra travel fees, those can add up too, as travelers choose premium dining options, tours ashore and onboard extras to customize their travel experience.

Sure, we don’t have to check luggage, enjoy a drink on board or use the Internet in the air. It is a choice travelers make, an optional travel expense.

Air travelers can choose to carry on their luggage, take any seat they get, enjoy whatever is included with the flight and not spend one penny more on extra travel fees. Cruise travelers can indeed sail and spend nothing more than the price of the cruise.

But do we really want to?

Apparently not, as extra fees are becoming so commonplace that they are rarely questioned or even complained about. Optional user fees are designed to charge those who want the service and let others save the charge as we see in this video:


[Photo Credit: Flickr user mroach]

Cruise Line Hosts Pop-Up Restaurant On Land

by Chris Owen on

Cruise lines like to dazzle passengers on their ships with some of the best cuisine available, sourced from around the world. Cruise travelers often have so many choices that deciding what to have for dinner is a difficult decision. Those who have never been on a cruise anticipate culinary offerings but don’t know exactly what to expect … until now.

Celebrity Cruises, with a reputation for extraordinary cuisine, is bringing its onboard fare to Stable Café in San Francisco’s Mission District via a popup restaurant. Its just for two days, November 14 and 15, 2012, but Celebrity’s John Suley, Director of Culinary Operations, and his team of chefs will be presenting menu items inspired by seasonal, local ingredients and flavors in and around the San Francisco area.

Those wishing to attend the nearly sold out event sign up in advance for a lunch or dinner reservation. When they do, they are also entered into a giveaway to win a seven-night Alaska cruise for two on the stunning, luxurious Celebrity Solstice in 2013. No purchase necessary.Proceeds from your ticket go to support the Celebrity Cruises Scholarship at the Culinary Institute of America.

This is not the first land-based public event Celebrity has sponsored. Not long ago, Gadling reported that Celebrity Cruises had commissioned Kurt Werner, the inventor of 3-D street art, to create an art installation at the New York Stock Exchange to celebrate the arrival of the cruise line’s newest Solstice-class ship Celebrity Silhouette.

[Photo Credit: Flickr user garybembridge]

Cruise Lines And Vegas: Once Foes, Now Friends

by Chris Owen on

In the past, cruise lines would recoil at being compared to a floating ’70s Las Vegas, even with their ships complemented with neon lights and production shows that featured plumed fan dancers. That belly-up-to-the-buffet stereotype was a bad rap that cruise lines tried to shake for decades.

But that was before both the world of Vegas and the world of cruise vacations survived the worst economic period since the Great Depression, grew up and figured out that they could help each other. Formerly seen as foes, competing for the same polyester-clad vacationer, the two popular travel options are now working together.

Royal Caribbean International and MGM Resorts International have announced an unprecedented strategic relationship that will allow members of both companies loyalty programs to share benefits. Beginning in January 2013, members of Royal Caribbean’s Crown & Anchor Society and MGM’s M life will receive top-shelf offers and benefits, growing as they prove loyalty by giving either company more business.”Whether on land or at sea, Crown & Anchor Society and M life members will enjoy unprecedented recognition for their dedication to our brands,” said Lisa Bauer, executive vice president of Global Sales and Marketing for Royal Caribbean International in a Miami Herald report. “We are delighted to be an M life preferred partner and welcome M life members aboard to experience our world-renowned Gold Anchor Service, innovative cruise ships, unexpected onboard amenities, and unforgettable itineraries to exciting destinations.”

MGM’s M life members will receive offers with a range of benefits when sailing with Royal Caribbean. As members advance to the next M life Tier Level, their cruise offers and benefits will grow. International and domestic cruises will be awarded during special MGM Resorts’ promotions and slot tournaments.

Royal Caribbean’s Crown & Anchor Society members will receive M life offers and benefits including pre-sale access to tickets for A-list concerts and championship boxing matches, priority reservations, priority hotel check-in, room upgrades, VIP services and more, based on their Royal Caribbean loyalty level.




[Photo Credit: Flickr user disneybrent]

Weather Events Send Aircraft, Cruise Ships Running

by Chris Owen on

When weather events cause travel disruptions, most people planning a vacation or business trip to an affected area have to change their plans. Airports and roads close, flights are diverted and destinations may be damaged or destroyed. Suddenly, the best travel plan has gaping holes in it that need instant attention. The good news is that many travel service providers stand by to help.

Right now, a massive superstorm, caused by the rendezvous of hurricane Sandy and two other big winter storms, is aimed at locations 800 miles inland up and down the U.S. East Coast and experts are worried.

“We’re looking at impact of greater than 50 to 60 million people,” said Louis Uccellini, head of environmental prediction for the National Oceanic and Atmospheric Administration in an Associated Press report.

Those with travel plans on either side of the storm are scrambling to reschedule. Airlines are waiving change fees for travelers who want to change their flights in and out of the growing area to be affected by the storm. It’s not something they have to do, but as travel service providers, airlines want to minimize the inconvenience to their customers.

Delta Air Lines, United Airlines, American Airlines and others are allowing air travelers to rebook flights starting Sunday for travel to and from a variety of Eastern U.S. airports.

Airlines are urging booked passengers to check the status of their flight frequently. Another good idea is to have a backup plan in place. If travelers have those potentially affected flights entered in smartphone app TripIt, for example, alternate flights are readily available. Signing up for email and/or text alerts from your airline provides additional information.

Similar in formation to 1991’s perfect storm when hurricane Grace joined a nor’easter and a cold front, this one looks to be far more powerful. That 1991 storm never came ashore. This one will.

Now, travel via cruise ship suddenly has a bit more allure. Unlike land-based travel destinations, cruise ships can, do and have moved out of harms way. Those booked on a cruise vacation will have less disruption than, say, those planning a trip to Atlantic City, New Jersey where casinos are closed and mandatory evacuations are happening.

Most of the time.

This storm is so big that in addition to normal itinerary modifications, ports are closing and entire sailings of a few ships have been cancelled. Carnival Cruise Line has canceled the October 28 sailing of Carnival Glory, not because of the storm, but due to a situation at the Norfolk Cruise Terminal. Positioned behind a major flood gate, which will will be closed to protect the city, there will be no access to the cruise terminal.

Regardless of the method of travel, this is where having a good travel agent in our back pocket comes in handy. Frankly, providing assistance to travelers in a time of emergency is probably one of the least common tasks that agents do. But in a situation like this, when surfing the Internet to make alternate plans can burn up valuable time that might have snagged a seat on the next flight out, travel agents shine.

Armed with information on all flights, hotels, cruise lines and other travel service providers at their fingertips, a good full-service travel agent can be the most efficient way to save the day.



[Photo Credit: Flickr user by ph_zainabe]

Giant Pumpkin Cruise Ship Not A Scary Thing

by Chris Owen on

Carnival Cruise Lines is sponsoring Boo at the Zoo, a “spooktacular” event at the Audubon Zoo in New Orleans which attracts thousands of families who will enjoy trick-or-treat houses, a Ghost Train, haunted houses, fun games with prizes and entertainment, children’s decoration stations, and more. One of the main attractions is a massive 70-foot-long giant pumpkin cruise ship display made up of more than 500 carved jack-o-lanterns.

Many of the pumpkins included within the Boo at the Zoo display feature designs showcasing various elements of Carnival’s new look at cruise vacatons, Fun Ship 2.0, with depictions of the RedFrog Rum Bar, the EA SPORTS Bar, and Guy’s Burger Joint developed in tandem with Food Network personality Guy Fieri, as well as the iconic winged funnel that adorns all Carnival ships.
Carnival’s history with New Orleans goes back to hurricane Katrina, when the line positioned ships off the coast of the state to house emergency rescue workers. Sponsorship of this event reconfirms the line’s commitment to the New Orleans community and the company’s role as the city’s number one cruise operator. Carnival carries 340,000 passengers annually on its two ships based year-round in New Orleans.

Interested in carving your own pumpkins? Click here for some stencils that make it easy.





[Photo Credit: Carnival Cruise Lines]