When A Cruise Ship Crashes, How Much Does Cleanup Cost?

by Anna Brones on

When a crash or accident happens, there are the immediate, often horrendous, effects, like death. But in the face of destruction, there are the long term effects that many of us never give a second thought to. Like the removal of wreckage.

Such is the case with Costa Concordia, the cruise ship that capsized off the coast of Italy in early 2012, killing 32 people. Since then, the boat has remained grounded, partially submerged in the waters near the Tuscan island of Giglio, and a constant visual reminder of the travel tragedy. Certainly not “out of sight, out of mind.”

But next month, the boat will rise from the seas, to remove the wreckage and start the restoration process of the surrounding waters.

At 114,500 tons, removing the Concordia is no small feat, and will require cables attached to hydraulic pumps that will help lift the wreckage from the seabed and onto an underwater platform. From there, repairs will be made to the submerged sized, and eventually giant steel boxes on the sides of the ship will be pumped full of air, in theory floating the top to the top of the water. A detailed example of how all of this works can be found on the restoration project’s website.

Overall the salvage work is coming in at $400 million, which some might say is a small price to pay for the horror and pain caused by the accident.

Inside The Crime Statistics Of Major Cruise Lines

by Anna Brones on

In an aim for more transparency for travelers, you can now learn all about the crime statistics of major cruise lines, or at least those of the three major lines Royal Caribbean Cruises, Carnival Corporation and Norwegian Cruise Line.

According to the New York Times In Transit Blog, the three lines, which hold almost 80% combined market share, recently released the figures in response to a new Senate bill that would require all cruise lines that land in American ports to report their crime statistics.

The data released by the companies outline everything from suspicious deaths to kidnappings. Cruising is apparently fairly safe. You’ll be happy to know for example that there have been no homicides in this year. Theft however, seems to be a general trend, especially when it comes to crew members stealing more than $10,000 of goods.What other crimes happen on a cruise ship? Assault, sexual harassment and rape. In fact there are attorneys that specialize in in Cruise Ship Sexual Assault. But overall, it seems that travelers choose cruises no matter what the statistics.

Will this new form of transparency help make cruise ships a safer place? Sen. John D. Rockefeller IV of West Virginia who proposed the bill is convinced that it’s only in passing legislation and making cruise ships more accountable that changes will be made.

“It’s notable to see they’re trying, by voluntarily posting some crime data online, but serious gaps still remain in the information they’re making available. I’m convinced the only way we’re going to make a meaningful difference for consumers is by taking legislative action.”

The bill, if passed, would not only require transparency of cruise lines to release such data, but also set up a toll-free hotline for customer complaints.

Cruise Ship Back In Baltimore After Fire, Repairs Continue

by Chris Owen on

When cruise ships come to town, civic leaders rejoice. The floating resorts bring with them jobs and tourism dollars that might be otherwise elusive. In May, Baltimore, Maryland, welcomed Royal Caribbean’s Grandeur of the Seas to town with gusto, as the state’s governor named May 13 Royal Caribbean Cruise Day. But the hoopla of that new cruise ship in town was short lived when just days later, the ship caught fire and was pulled out of service for repairs. Still, cruise lines are worth courting for cities and those cities are worth standing behind for cruise lines.

Returning to Baltimore this week, there was no brass band or gubernatorial declaration and the reason for the fire is still under investigation. Affecting three aft decks of the ship, some areas are still not ready for passengers, reports Travel Weekly. But local businesses and media are still excited to see the ship return, sailing from the Port of Baltimore on seven-night sailings to Bermuda and the Bahamas.


If any part of this story sounds familiar, there is good reason. Just last month we heard from governor O’Malley, then lobbying on behalf of Carnival Cruise Lines, looking for a waiver from new environmental rules to keep the cruise ships coming to the city. In 2011, Gadling was first to report cruise line crew members accused of smuggling drugs into the Port of Baltimore. Still, cruise travelers flock to Baltimore, often setting new records for passenger travel on a variety of year-round sailings.

Disney Cruise Line Tops All Others In Satisfaction Survey

by Chris Owen on

Ranking cruise lines in a variety of critical areas, Disney Cruise Line came out on top in JD Powers 2013 Cruise Line Satisfaction Report, released today. In spite of recent negative press reports affecting cruise line satisfaction across the board, the survey revealed some surprising trends and priorities. The study also verified some long-held beliefs about cruise travel.

“Many cruise lines in the report have very high levels of passenger satisfaction, well above the report average; however, for more than a year, the overall industry has been dealing with a lot of negative news affecting customer perceptions, expectations and trust,” said Ramez Faza, senior account manager of the global travel and hospitality practice at J.D. Power in a MarineLog report.

Top three cruise lines on a scale of 1000 gave Disney Cruise Line (871) a commanding lead over second place Royal Caribbean International (838) followed by Holland America Line (835). Noted as a big problem for cruise lines, all of which scored high on customer satisfaction, nearly one in five cruise passengers reported having a problem on their sailing.”To raise the bar, the industry must focus on meeting the needs of the nearly 20 percent of passengers who experience a problem with their cruise line experience,” notes Faza. “Cruise lines need to understand the causes of customer dissatisfaction and determine what will motivate them to come back.”

Confirming what many cruise travelers already know, price was rated as the primary reason for choosing a particular cruise line (53 percent), with the average fare paid a reported $1628 per person.

The report of 3,003 cruise travelers in the past 12 months measured cruise line customer satisfaction based on service, stateroom, food, embarkation/debarkation, entertainment, cost, and excursions.

In the February edition of Condé Nast Traveler, Disney Cruise Line also found plenty to be proud of as three of their four ships ranked in the top three places in the large cruise ship category.

Clean Air Or Jobs? Lawmaker Jumps In To Help Cruise Line

by Chris Owen on

Long before recent events had cruise ships grounded, on fire or broken, cruise lines were charged with polluting the environment via their diesel-burning engines. Addressing the concern of environmentalists, many cruise lines chose to plug in those ships when in port, using cleaner shore-side power when possible. Still, looming new environmental standards have cruise lines scrambling to find fuel that will satisfy requirements. Caught in the middle, one lawmaker has chosen to support the cruise line that brings hundreds of jobs and millions in economic impact to his state.

Maryland governor Martin O’Malley is lobbying on behalf of Carnival Cruise Lines with the U.S. Environmental Protection Agency (EPA), looking for a waiver from the new rules to keep the cruise ships coming to the city.

At stake are 220 jobs and $90 million a year spent by cruise passengers and companies that support cruise ships. New rules require cruise ships to use fuel with no more than .10 percent sulfur content starting in 2015, something cruise lines say cannot be done.Unable to find a source for fuel that will produce acceptable results, cruise lines have tried to satisfy the requirement in other ways. Averaging sulfur content across fleets, including those ships with zero output when plugging in is one option being explored. Developing and installing a new type of pollution scrubbers on ships that would meet or exceed air-quality standards is another.

On one side, EPA insists that the requirement could significantly reduce air pollution along the coast and far inland. But the cruise industry warns of potential cutbacks in cruises and job losses because of higher costs associated with EPA standards compliance. In the middle, choosing jobs over the environment, O’Malley’s position is clear.

“If jobs are at stake, the governor is going to go to bat for those jobs,” said O’Malley’s press secretary, Takirra Winfield in a Baltimore Sun report.