Drunk man forces Moscow-Atlanta flight to divert to Canada

by Josh Lew on

Yesterday, a Delta Airlines flight from Moscow to Atlanta had to make an unexpected stop in Newfoundland after the pilot decided that an unruly passenger had to be removed from the plane. The Royal Canadian Mounted Police were waiting at the gate in the town of Gander. They immediately took the man into custody.

Few details about his behavior were given, but he was said to be drunk, aggressive, and unruly. However, the man did not injure any other passengers. The flight arrived in Atlanta about 4 hours late. There were more than 200 people on board.

Canadian authorities are expected to file charges against the man, who is still being held by the Mounties. His identity has not yet been released. A passenger told an Atlanta newspaper that he noticed an empty bottle of Chivas (the 1.5 liter variety) next to the man’s seat. Other passengers said that the man had also taken prescription medication along with the alcohol.

These women weren’t drunk — but they did cause a stir in the air. Click the pics to find out what they did.


Update on your Northwest and Delta miles

by Grant Martin on

As we barrel forward into 2009 and the processing merger between Delta and Northwest Airlines, small facets of the company are slowly being integrated. Just a few weeks ago, the first NW 747 was repainted in DL colors, and ever so gently the NW routes are starting to disappear.

Throughout the year, mileage accounts between the two airlines will also be integrated, with the joint rules pulling from both carriers current programs. Here are the basics:

  • Miles from each program are safe.
  • Partway through this year you’ll be able to transfer miles between each account at no cost. You won’t be able to transfer elite miles, but before year’s end they should be integrated. So miles on each airline will count towards 2010 status on the new, merged airline.
  • New award fees for non-platinum members will be instituted. Booking award tickets:
    • Outside of 21 days of travel = free
    • Between 8 and 20 days = $75
    • Between 4 and 7 = $100
    • Inside of 3 days = $150
  • A new award tier asking for more miles with “better availability” will be offered. You can check that out here, but effectively if you want better flexibility with your tickets you’ll now need to cough up 30-40% more miles.
  • All passengers will now be able to earn elite status with segments.

Are these changes for the best? Most passengers I’ve listened in on are unhappy with the new fees and award tiers, but I think they’re being a bit gloomy.

I concede that in 2009 it will be harder to spend your Skyteam miles, however, so if you’re thinking about booking a ticket this year, it’s never too early to start looking.

Got a question about your miles? Shoot us a note at editorATgadlingDOTcom and we’ll try to help out.

Delta adds 7,000 seats to Augusta, GA for Masters

by Tom Johansmeyer on

Every April, golf fanatics descend on Augusta, GA to sneak a peek at the best-manicured lawn in the country. The Masters Tournament fills hotel rooms and keeps local bartenders busy. If you haven’t been through the airport down there, then you have no idea why Delta has decided to add 7,000 seats between Augusta and its Atlanta hub, not to mention daily service to LaGuardia and JFK in New York. This 50 percent increase in seating capacity is necessary. There aren’t many flights into Augusta from anywhere. So, for a week and a half every April, the rules have to be changed.

According to Bob Cortelyou … yes, the Bob Cortelyou (senior vice president of network planning at Delta), “you talk about the Masters, no airline is better positioned to carry fans from around the world to this premier sporting event than Delta.” And, since Bob Cortelyou says it, it must be true!

When you are flying home, don’t get to the airport too early. Dining options are extremely limited, and you are guaranteed to be bored out of your mind. I only flew through once, and it was a drag. Of course, an event like the Masters is bound to force more people through that airport in a week than these folks see all year. Do the math: small airport + much larger crowds than usual = miserable you. Bring a book. Hell, bring two.

Inflight Internet on Delta arrives just in time for the Holiday season

by Scott Carmichael on

A mere 4 months after the initial announcement, Delta Airlines and Aircell are kicking off the launch of the first 6 aircraft with inflight Internet access tomorrow.

We have been covering Aircell and their Gogo inflight Internet service for some time now, and I’ve been quite impressed by the speed at which they are getting the equipment installed on aircraft. The first Delta planes with broadband Internet access will be on 5 of the MD-88 shuttle fleet and one 757.

Aircraft with the service can be recognized by a “Wi-Fi hotspot” decal next to the boarding door.

If this good news wasn’t enough to make you happy, Aircell also let me know that access to the service will be free till the end of the year. You’ll find the Gogo Inflight Internet equipped aircraft on Delta Shuttle routes between LaGuardia and Boston, as well as LaGuardia and Washington Reagan. The 757 will be flying regular domestic flights, so make sure to check for that decal!

The current schedule for adding inflight Internet to the Delta fleet is to have 10 aircraft in operation by the end of the year, and to have the entire fleet outfitted by the end of 2009. Once the Delta branded fleet has been outfitted, engineers will begin work on the Northwest Airlines fleet, which is now part of Delta.

2009 is going to be a fantastic year for those of us who need more than an inflight movie to stay entertained, and once Internet is more readily available, I’m convinced that some people may even change their airline loyalty to pick an airline that has invested in this kind of service. So far, 4 airlines have commited to the Aircell Gogo service (American Airlines, Air Canada, Delta/Northwest and Virgin America).

Other tales from the skies
Amazing and insane stories from a real-life flight attendant and co-pilot

More free miles for Delta passengers

by Grant Martin on

If you’re a member of the Delta mileage program, this year has been good to you. From double miles promotions to generous partner rewards to easy status

Their latest promotion gives members up to 150% bonus on activity (on and off the ground) through year’s end. Rewards are tiered as such:

  • Earn 0-5k miles, get a 50% bonus
  • Earn 5-10k miles, get a 100% bonus
  • Earn 10k or more miles, get a 150% bonus

So you could fly to Europe once (8000 miles) then, say, fly a transcon (4000 miles) and bang, you’ve got 12,000 miles plus a 18,000 bonus, or 30k miles, more than a free domestic ticket. That’s downright generous.

Why would you do this? Conspiracy theorists among the Northwest crowd (who will soon be assimilated into the Delta ranks) claim that this is some sort of underhanded way to sleight the NW crowd and make the DL frequent flyers stronger.

Personally, I think that Delta have figured out that miles are starting to turn into a profit maker. With inherent fuel surcharges and checked bag fees on every itinerary, no flight is free anymore and the airline will still make a few dollars. And all of the time that we spend earning miles and digging around for nearly impossible-to-find award tickets? More time indoctrinating ourselves with the Delta brand. Is that worth a seat on a plane that isn’t even full? You bet.