The 10 most-affordable ski spots in North America

by Katie Hammel on

Skiing, like polo and yachting, is a rich man’s(or woman’s) sport. The equipment is expensive, and in order to participate, you need to go to a specific place. In the case of skiing, this means paying ski lift fees and traveling to a pricey ski resort. The costs can add up and make it prohibitively expensive for less affluent ski enthusiasts.

But there are some less expensive ski resorts. Ski.com has put together a list of the top ten affordable ski spots in North America.

Keystone, near Denver, makes the list because of the many extras it offers, such as night skiing included with a lift ticket on the day of arrival, plus access to nearby resorts like Vail and Breckenridge. Steamboat in Colorado is on the list thanks to affordable ski-in/ski-out lodging and convenient shuttle services. And Winter Park, also in Colorado, is praised as catering to a “moderate demographic, no luxury properties.”

Whistler-Blackcomb, near Vancouver, is normally a very pricey destination. But in an attempt to lure visitors before the Olympics, it is offering some fantastic deals right now. Airfare to Vancouver can be expensive, depending on where you fly from, but you can save money by flying into Seattle and taking a train to Vancouver.

Jackson Hole (Wyoming), Banff(Alberta, Canada), and Lake Tahoe round out the western top ten with plentiful deals, discounts, and special offers that help keep prices low. On the east coast, Stowe(Vermont) and Lake Placid in New York offer excellent mid-week prices.

United just can’t win with Canadian singer

by Tom Johansmeyer on

Canadian singer-songwriter Dave Carroll flew United again, and it just didn’t work out. Carroll made the headlines when he released a YouTube video explaining his experience with United, which broke his guitar when he changed planes at Chicago’s O’Hare airport.

In his first song, Carroll said he wouldn’t rule out flying United again, specifically, “To save the world, I probably would … but that won’t likely happen.” Well, he did fly United again, simply because he needed a direct flight from Nova Scotia to Denver, and United had the only one available. This time, United didn’t break his guitar, but it did lose his luggage.

When he arrived at Denver International Airport, Carroll learned that his luggage was delayed, and the United employees on hand told him to wait for it. Meanwhile, an airport official told him to leave the baggage claim area. Eventually he yielded — a smart move, since his luggage didn’t arrive until Wednesday. And, yet again, United is in the position of having to investigate a problem associated with quite possibly the nicest wronged customer in the history of the travel business.

Following his original debacle with United, Carroll said he’d create three videos for YouTube. He’s created two so far, in addition to a statement explaining the situation with United and urging people not to be so hard on Ms. Irlweg. All three have been viewed a total of nearly 7 million times.

United has promised to take steps to improve customer service, but this seems to be slow-moving, as evidenced by Carroll’s recent situation. To make matters worse, the word from United’s vice president of customer contact centers, Barbara Higgins, said in an interview with Christopher Elliott, “Our agents are empowered to escalate serious concerns that they hear from our guests. We have since provided them with a better way to do that to ensure we can be more responsive to special situations that arise, while also protecting us from the fraud that we see.”

“Empowered to escalate” — that doesn’t strike me as terribly empowered.

The lack of movement on the issue seems clear in Carroll’s Denver debacle. He had finished the lyrics for the third song before taking this trip. “They lyrics that I used sort of encompass what happened here this week so I might not have to rewrite it after all,” he told CBC. That’s a sad statement, when you think about it. He was writing about a problem that happened over a year ago, and recent events don’t call for revision.

So much for progress …

Ironically, Carroll was flying to Denver to give a speech at RightNow Technologies, a company that develops customer service software. Maybe United will schedule a demo soon.

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[Photo by cliff1066 via Flickr]

Skiers eager to return to Colorado slopes

by Tom Johansmeyer on

The travel market may be in the tank, but things are looking good for Vail Resorts. Season passes for their slopes were up 13 percent last month. Sure, some of the deals have probably helped, but the market has definitely changed over the past year. In 2008, travelers were feeling the fresh sting of the financial crisis, and job cuts were looming. Everyone became more cautious, because they didn’t know if they’d fall victim to the cruel lottery to come.

Now, it looks like the worst is behind us (though nobody can be sure), and we’re all looking for a little bit of relief. For skiers, this means biting the bullet, paying what’s necessary and hitting the powder. Mark Kelley, a 59-year-old skier and real estate broker from Denver put it best: “I have always gone skiing, even during difficult times.” He continued, “I am more inclined to cut down on my spending on the mountain than to not go skiing at all.”

Ski resorts are predicting an increase in bookings this season, thanks to eager skiers who were stuck at home in 2008. And, since flights are still fairly inexpensive, they hope to draw city-dwellers from across the country. Vail Resorts, which has five ski properties, is hoping they’ll succumb to their urges.

Robert Katz, the CEO of Vail Resorts, told Bloomberg News, “This year the economy is still struggling but there is more confidence that it’s not getting dramatically worse.” He explained, “The economic issues that we faced last year started right at the beginning of ski season and got worse until the end of the season.” Now that conditions have turned, he’s hopeful that skiers will end their hibernation.

Starwood Hotels, the third largest U.S. hotel company, reports an up-tick at its ski resorts from 2008, with its St. Regis Aspen Resort “pacing better” and holiday bookings “close to being filled,” according to K.C. Kavanagh, a company spokesperson. The Dakota Mountain lodge in Park City, Utah, a Hilton Waldorf Astoria property, is also looking good.

Meanwhile, the rest of the lodging industry continues to suffer, with occupancy in the United States down 57 percent through August this year, its lowest level since at least 1987.

Gun-toting pilot gets gig back

by Tom Johansmeyer on

A gun was fired in the cockpit and so was the pilot. In March 2008, on a flight from Denver to Charlotte, US Airways pilot Jim Langenhahn’s gun discharged, an action taken by his employer shortly after. Now that his 18-month disciplinary suspension is over, he’s back in training and getting ready to take to the friendly skies. The Associated Press didn’t mention whether the current program involves targets.

A federal arbitrator’s decision is what’s leading to Langenhahn’s reinstatement, but he won’t be allowed to pack heat on board. He was strapped in 2008 because of a 2002 federal law that permits pilots to carry handguns onto the plane – as long as they complete a Transportation Security Administration program that includes a week of weapons training. The law was passed following the terror attacks of September 11, 2001.

Support from the US Airways pilots’ union helped, along with a Department of Homeland Security position that found the holsters pilots used to be faulty. The holsters, DHS found, increased the likelihood of an accidental discharge.

Own the Curtis Hotel in Denver for one night

by Katie Hammel on

The Curtis Hotel in downtown Denver is not your typical hotel. Staying here is all about having fun. And what could be more fun than owning an entire hotel, even if only for one night?

Through its Won Night Only promotion, the Curtis is offering up the whole hotel for one night – December 31, 2009 – to the highest bidder.

Up for grabs is a package that includes occupancy of each of the hotel’s 330 rooms (2 people per room, max), including the Rolling Stone suite and the British Invasion suite. The winner, and about 600 of his or her closest friends, will also enjoy a rock-star worthy New Year’s Eve bash with cocktails and hors d’oeuvres, dinner, drinks, late night munchies, live music, the services of a DJ and a professional photographer, and limo service.

The current high bid on eBay is $50,000 (but the undisclosed “reserve” has not been met). Bidding ends on October 11, 2009.

While I’ve never seen a promotion quite like this, it fits right in with the style of the Curtis. The guest rooms themselves are sleek and luxurious, but the rest of the hotel is decked out in whimsical touches that appeal to the kid in each guest.

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Each floor has a theme that’s evident in quirky touches like movie posters and colorful silhouettes decorating the wall. Guests can stay on the “dance floor”, a scary movie floor (appropriately located on floor 13) or other floors themed around pop culture. Each room has a flat screen tv, iPod dock, and free wireless internet.

There’s a fitness center, 24/7 business center, and the lobby features a kitschy “five and dime” that sells classic candy. The lobby also has a Wii system and classic board games for guest use and is decorated with Lite-Brite art . Even the bathrooms are a surprise, with silly sayings painted on the stall doors.

The hotel restaurant, The Corner Office, serves an eclectic menu that’s reasonably priced (the $15 lobster macaroni and cheese is delicious, with big chunks of lobster meat, and the $3.50 desserts like peanut butter crepes and espresso creme brulee are worth every calorie). The Curtis also accepts pets with a $15 daily fee.