Ten things to know about your destination before you go

So you’ve chosen your vacation destination – booked the tickets, agonized over TripAdvisor to find a hotel, and bought the guidebooks or downloaded the apps. Whether you like to plan your itinerary in advance or play it by ear, there are a few things you should research in advance to make your arrival – and your trip – go smoothly.

From airport taxis to local laws to transit passes, what should you know before you go?

  1. Best way from the airport to the city – This should be your first order of business – figuring out the most efficient and/or least expensive way to get to your hotel before you find yourself being hounded by taxi touts at baggage claim or standing in the rain waiting for a bus that comes every two hours. London’s Heathrow Express is a great compromise between an exorbitant taxi ride and a long Tube ride with transfers, but other cities may have cheap cab fares (find out approximately what you should pay before you get in the car) or excellent public transportation systems connecting with the airport. Check out any guidebook or the Getting In section of a Wikitravel article for the best info and check if your hotel offers pick up service for a good value.
  2. How much cash to start with and in what denominations – Now that you know how to get to your hotel, you’ll need cash to pay for your transfer. No matter what the exchange rate, you should find out how much money to withdraw from the ATM or exchange at the airport (note: most airports in the world have ATMs and will give you a better value than exchanging currency, but it never hurts to have some backup cash). Lonely Planet‘s Cost Index is great for determining about how much cash will cover a taxi ride, a meal or two, and other expenses for your first day or so. Some countries will give you large bills that are hard to break – try entering an odd amount like 130 to get some smaller bills or visit a newsstand to get change.
  3. What’s the tipping culture – So you’re in the taxi, cash in hand to pay the driver, do you tip? In many countries, like Turkey, people don’t generally tip taxi drivers, perhaps rounding up to the nearest lira or two, so a 38 TL fare would cost 40 TL (taxi drivers here are so loathe to give change they may eat the cost of a 52 TL fare and give you change for the 50). Likewise for restaurants and cafes, 10% is standard in many places outside of the US and often included in the bill. I’ll never forget leaving a 20% tip on top of an included 10% in a London bar – the waitress was thrilled but I felt like a fool. Figure out what’s appropriate and do as the locals do to avoid stiffing or overcompensating for service.
  4. A few key phrases in the local language – This is a necessity in some countries, and always a courtesy to know a few words of a foreign language. “Please” and “thank you” and “where is the bathroom?” will always be useful, and “two beers,” “another one” and “check” will usually result in good things.
  5. When to leave for the airport when you depart – It’s hard to think about going home when you’re enjoying vacation, but knowing how much time to allow for your departure can help you to maximize your last day. While your airline might tell you how far in advance to arrive, better to ask someone who really knows how long to budget, like your hotel concierge. A Lisbon hotel front desk clerk once saved me several hours waiting at the airport by letting me know the recommended three hours before check-in was overkill.
  6. What’s legal – Learning about the local laws can save you headaches and money. I just discovered that in Warsaw, jaywalking is illegal and punishable by a 50 zl fine, hence why all the residents wait patiently at crosswalks for the light to change. In some cities, it’s fine to bring a bottle of wine or beer into a park for a picnic, but in others, public drinking can get you fined. Knowing what’s legal can also help you avoid (or seek out, depending on your proclivities) potential danger areas such as red light districts. Wikitravel is good at listing info on local laws and dangers.
  7. What days museums are free or discounted – Visiting a museum on a free day might allow you to see something you’d otherwise miss due to the admission price, and free nights are often packed with locals and fun events. Find out what days you can get free to help plan your itinerary. Rick Steves’ guides always have a good summary of free (as well as closed) days.
  8. The real value of a transit or tourist pass – Many cities have a museum or tourist card that you can purchase to get free admission at many sites for a set time. But before you invest in a pass, check out if you really want to go to the included places (cheesy sights like wax musuems are invariably included) and if you’d have enough time to really enjoy visiting them all. Similarly, public transportation passes can be great in a city like New York, where a Metrocard can save you time and money, but if you prefer to walk or cab around town, you might skip it. The single best deal I’ve found is the Japan rail pass, which must be purchased in your home country, and gives free or discounted access to public transit and many of the country’s awesome bullet trains.
  9. Where to get help if you need it – I used to think registering with the U.S. Department of State when traveling abroad was a bit silly but a friend at the embassy in Istanbul stressed how important it is in case of a disaster in locating citizens, as well as to help Americans abroad in trouble. Leave your travel details with friends back home, carry the contact details for your embassy and credit cards and check your insurance policy for coverage away from home.
  10. Can’t-miss tips from locals and travelers – Here’s where social media can really help you have a great vacation – before departure, ask your travel-savvy friends on Facebook and Twitter what their don’t-miss recommendations are for what to see or where to eat. Even if they are well-known attractions, having a tip from someone who’s been there will help you prioritize. You can always ask us at Gadling, chances are one of us has been there and can provide recommendations – just post to our Facebook page or send us a tweet @Gadling.

Other tips you’ve found handy to know in advance? Leave us yours in the comments.

Ten random skills Gadling readers learned on trips

It seems like you always learn when you travel. Even if you don’t happen to be picking up the language or attending a professional development session, just being in a new place creates new pathways in your mind and, arguably, makes you smarter. Better still is when you actually learn a skill you didn’t expect to learn.

We asked our readers on Gadling’s Facebook page “What random skill did you learn on a trip?” The answers may surprise you — or, you may have learned the exact same thing yourself! Check out our ten favorites:

1. “How to de-scale and gut a fish.” — Despina

2. “How to hack into your own phone.” — Sherri

3. “How to ‘bark’ like a dingo in a didgeridoo.” — Camilla4. “Learnt to drive on right side of the road!!” — Norton (clearly British)

5. “How to Segway through a city with pedestrians and cars all around.” — Saadia

6. “How to make Mozart balls! And, how to kitesurf.” — Terry

7. “How to outrun Latvian truckers whilst riding a motorbike across the Baltic states?” — Jason

8. “How to meditate.” — Sophia

9. “Not exactly a skill, but I did learn how to do the Thriller dance on a cruise.” — Martha

10. “How to hold on in a massive current 90 feet down while watching a shark feeding frenzy a few feet away. And how to get married. Not sure which was scarier.” — Max

Learn something else? Want to join in the conversation? Visit Gadling on Facebook.

Photo by Annie Scott.

Is airport security a waste of time? Ten Gadling readers’ shocking answers

The other day on the Gadling Facebook page, we asked what some might consider a loaded question:

“Do you think airport security is important or a waste of time? Why?”

We got a variety of responses both in the pro and con camps, and plenty of rants about how foolish airport security has perhaps become. Here are the top ten comments — a great litmus test of how airport security and the TSA is perceived by regular travelers.

1. “Huge waste of time. I think a lot of pilots agree on this. Bottom line: ineffective measures that have morphed into mindless procedures performed by (mostly) moronic TSA agents that yield no increased security and impact travel time. Even more, recently airlines issued statements that security regulations for flying into the US are expensive and unnecessary.” — Raul

2. “Have flown twice to Asia in the last few months … inconsistencies galore … have a friend that always carries this tiny box cutter in her purse … she forgot about it and now realized she has flown several times with it not being discovered … but they have taken her bottled water that she purchased in the airport.” — Kathleen3. “What Raul said. I was just at LAS flying back to NY and I forgot to take my liquids out. They didn’t even mention it and let me go right through. Also, plenty of plastic (non-metal detecting items) can be used as tools or weapons. Pathetic. Israel’s method of profiling is much more efficient.” … Pilots shouldn’t have to go through the security the rest of us do — if they are compromised they can take the damn plane down! They don’t need explosives or anything else to do that.” — Alyson

4. “Different airports have different requirements or strictures. If it’s not allowed at one airport, it shouldn’t be allowed at ANY of them.” … “Airlines don’t like security when it impacts their bottom line, but they’ll be the first to admit that having a plane go down due to an unchecked bomb hurts their bottom line even more.” — Jennifer

5. “It is important but they need to seriously streamline it and take a page out of the European countries airport security systems.” — Lori

6. “After a pat down I always have to ask ‘Should I tip you?‘” — Rob

7. “It’s called security theatre.” — George

8. “Honestly, I think the whole thing is designed to keep the sheeple calm because there really is nothing ‘they’ can do to keep us safe. If terrorists want to take down a plane or use it to take down buildings (again? puh-lease, that is so 2001, the terrorists are up to bigger and better things) they will. with these ridiculous so called security measures, the terrorists have won — we have changed our way of life because of them.” — Alyson (again)

9. “I’ve never worked out why 75 year old ladies need to take their shoes off when they’re only flying internally within the UK. The issue is not whether security is important, it’s whether security checks are valid and efficacious. I don’t believe they are. We should be profiling, rather than searching laptops and shoes. The terrorists will always move on. They must be clutching at straws if they’re putting 300mg of HE into toner cartridges on cargo planes; or perhaps the ‘terrorist’ was simply a nut-case.” — Stewart

10. “Security is important. It needs to be beefed up, tho. I was a flight attendant for 42 years with 2 airlines. I remember when we didn’t need it. Now, we need it.” — Vicki

Got additional comments? Want to join in the conversation? Visit Gadling on Facebook.

[Photo by redjar via Flickr.]

NYC marathon runners urged to focus on the race, fight the urge to tweet

You’d think running 26.2 miles would demand all your attention, right? Apparently, the lure of connectedness is so great that a runners’ group is putting the word out to resist temptation. Sean Haubert, who manages social media for the New York Road Runners, which organizes the ING New York City Marathon, told the NY Daily News:

“People need to focus on the race,” Haubert said. “There are people running ahead of you, tying a shoelace or someone may throw a cup your way.”

This is good advice, since some runners are already planning their status updates. Arturo Barcenas, for example, told the NY Daily News:

“I’m already thinking about my updates like ‘NYC Marathon, here I go again’ or ‘I’m in one piece,'” Barcenas said of his Facebook page. “Maybe if I get a quick break I can tell my friends ‘I hope I do better than last year.'”

So, how hardcore are you? Would you be able to run a marathon without letting your friends on Facebook and followers on Twitter know where you are and how you’re doing? Leave a comment to let us know!

[photo by Randy Lemoine via Flickr]

Airlines not alone in poor customer service studies

The Airline Quality Rating report was released last week, exposing the five worst airlines in the United States. It’s fun to beat up on the airlines … as it is to beat up on other companies and industries notorious for poor customer service. So, this made me wonder just how the airlines stack up against everyone else.

Back in August, the American Customer Satisfaction Index rated hundreds of companies and came out with the results. Some airlines are in there, of course, but they aren’t alone. I took a look at the bottom of the barrel – 18 companies featured by Business Insider – and saw that the airlines were well-represented but far from dominant.

Telecommunications companies led the pack, accounting for a third of the list, with airlines next – four companies accounting for 22 percent. Banking followed with 17 percent. Strangely, social networking contributed two companies, with both Facebook and MySpace getting poor marks for customer service. Insurance, restaurants and utilities each contributed a company.

The airlines that got the nod will look pretty familiar: in fact, they’re four of the five identified in the Airline Quality Rating report. American Airlines took the #12 spot, immediately behind Facebook and MySapce. Delta and US Airways took the next two positions, with United Airlines at #17.

The worst company for customer service was AT&T Mobility, with DirecTV and Citibank behind it.