10 reasons why first class air travel is the best way to fly

Call me a snob, but when it comes to flying abroad, there is nothing like sitting up front in the first class cabin. Sure, it may still be the same metal tube the rest of the passengers are traveling in, but there is something to be said for three course cuisine over a bad sandwich, or 1 flight attendant for 6 passengers instead of one per 50.

Unlike the 50’s and 60’s, when flying in first class involved wearing your best suit, nowadays the front of the plane is occupied by all kinds of passengers. You’ll still find the well dressed CEO, but you’ll also run into the roughneck oil worker on his way home from a 6 month gig. Of course, “F”, is also the cabin of choice for most celebrities. During some of my trips, I’ve sat close to celebs like Naomi Campbell, Sir Elton John, Reverend Desmond Tutu and even No Doubt, on their way home from a concert I had seen the night before!

If you have never had the pleasure of sitting up front, let me list ten reasons why I consider it to be “the best way to fly”.

Elite check-in lines and security

The “F” experience starts as soon as you reach the airport. In front of the terminal are usually signs telling arriving passengers which door to use, and you’ll often see that first class passengers get their own little corner of the massive departures area, where they can check in with a little more dignity.

Once you are checked in, you can usually proceed to a dedicated line to have your bag inspected. Of course, these premium check-in and security lines are also available to passengers flying coach who have elite status with the airline.

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Lounge access

Which would you prefer? Sitting in the departure area with 500 other passengers fighting over a seat and tripping over other peoples luggage, or sitting in a serene lounge with top shelf booze and full dinner service?

Yeah, me too.

The lounge is often a tranquil place where you are surrounded by others flying in first or business class, who just want to relax, have a drink, and wait for their plane to board.

Most North American lounges are fairly basic and run down, but airports like Hong Kong and London Heathrow have lounge facilities with everything from a spa service to a noodle bar.

In some lounges you will also find the tools you need to get some work done, like free wireless Internet access, and even a business lounge with computers and printers.

Pre-boarding

Gate lice. No, this is not contagious, nor does it really involve lice. It is a phenomenon best described by our own Grant Martin in this article. Gate lice are the people that gather around the departure gate area, in the hope of pushing their way onto the plane before anyone else.

They are usually the ones carrying the most bags who plan to run onto the plane and grab all the overhead bin space. Gate lice are also the ones who have probably never flown before, because they don’t realize that most airlines call passengers aboard based on their cabin and frequent flier status.

What this means to you, as a first class passenger, is that you’ll usually be one of the first to board the plane, probably right after families with small children are aboard. What this also means, is that you can slowly stroll onto the plane, without the fear of running into a full overhead bin, or someone trying to sneak their way into your seat.

Walking onto a plane and being greeted with a glass of champagne and some warm nuts is so much more civilized than walking into a cabin with 200 people trying to claim their space.

The seat

Ah, the seat. When push comes to shove, it is the seat that makes the first class ticket worth its money. The first class seat is usually a highly adjustable leather recliner, with a large fold-out table. Some seats feature lumbar support and even built in massage controls.

Many seats convert into a fully flat bed, often with quality bedding and plush pillows. Leg room in an average coach seat is measured in centimeters, in most first class suites, leg room is measured in meters.

The amenities of a coach seat usually include nothing more than a folding arm rest and a pouch for the vomit bag, but in a first class suite you’ll have ample storage space, folding drink holders, several magazine pouches, a large table, a foot rest and more. With some first class suites, the first 10 minutes after boarding are spent figuring out how to take advantage of all that space.

Power ports

Don’t underestimate the importance of being able to work during the flight. Having access to a power outlet at your seat can make the difference between 10 hours of boredom, or 10 hours of productivity.

Of course, not all of us fly for work, so having power at your seat also means you can charge your iPod or other media player. In addition to regular power outlets, some airlines have started adding USB power jacks, and even network ports.

The food and beverage service

An average coach class menu still has a strong emphasis on the old “chicken or beef” concept, and while some airlines are even working on removing that amenity, the first class cabin is still where you’ll find the good stuff.

Premium cabin passengers are usually handed a menu when they board, and you’ll almost never have to worry about them running out of your choice when it is your turn to order.

I’ve been fed some of the best Asian food I ever tasted (at 35,000 feet), prepared for me by a famous Chinese chef who had access to his own airplane rice steamer.

Many premium airlines also stock top shelf alcoholic beverages, and serve a scrumptious breakfast prepared exactly as you like it. Forget that soggy cheese sandwich at 5am, waking from a long nap in your flat sleeper seat to a freshly prepared omelet is just such a better way to start the day.

Better entertainment options

Entertainment options on most airlines have greatly improved in recent years, but the best in entertainment is still reserved for the first class cabin. Many airlines have at least switched from antique video tape systems to computerized video on demand libraries, offering thousands of hours of entertainment. On some airlines, you’ll even find in-seat games, Internet access and iPod connectors. The better the cabin
, the larger the screen, so some airlines currently offer flat panel screens as large as 15″ in the first class cabin.

Flight attendant to passenger ratio

As I mentioned earlier, the larger the cabin, the more passengers there will be for each flight attendant to look after. Flight attendants are awesome, and I’ve been treated like royalty by many of them, but when each poor flight attendant has 50 passengers to attend to, it’s not surprising that it may take a little longer to get that bottle of water.

In most first class cabins, there will be one flight attendant for about 5 or 6 passengers. You’ll also notice that they have more time for the little touches, like making sure your drink is never empty, or placing a bottle of water next to you in your suite, for when you wake up from your nap.

Room to work

Thankfully I have never become the victim of a “reclining seat related laptop injury”, but I do know several people who have lost their precious laptop when the passenger in front of them decided it was time for a nap without looking back, slamming the top of their seat into the laptop screen. Laptops are not designed to be crushed by a seat, and the seat usually wins the battle.

Thankfully this problem does not exist in the first class cabin; you usually have your own table, and it is impossible for the person in front of you to get even remotely close to your screen. Room to work means room to be productive. Especially on daytime flights, being able to plug in, sit back with a drink and some music, and get some work done can be more productive than any time you’d ever spend at the office.

Quieter cabin

No, the first class cabin is not completely sealed off from the rest of the plane, but there are two things that make it a quieter environment. The cabin is almost always up front, away from the jet engines, and there are fewer passengers. There is also no nice way to put it; there are also fewer loud passengers. In a coach cabin with 200 people, there will always be some people that are inconsiderate of others, the first class cabin tends to be a slightly more sophisticated place, where passengers are more aware of others.

In an upcoming article, I’ll describe several ways you can fly first class, without having to take out a second mortgage, or sell one of your kids to scientific research.


10 tips for smarter flying


MSNBC’s Chris Elliot judges you and your Platinum Card

One of our favorite airline columnists over at MSNBC.com and from Elliott.org published an interesting article today on the separation between coach and first class called “Frequent Criers: Elite Fliers are Ruining Air Travel”. In it, he points to the increasingly childlike behavior among top tier passengers that has recently been giving first class passengers a bad name — and asks whether this is a function of the passengers themselves or the airlines catering to an unbalanced class of service.

As an elite member myself, I have thought about this topic several times and part of it is true — Elliott points out a variety of instances in which first class passengers have acted unruly and entitled. But I don’t think that it’s limited exclusively to first class passengers — in fact, there are idiots in all classes of service and modes of transportation.

It doesn’t take much effort to be an obnoxious jerk when you’re in cramped quarters and have been traveling all day. In the same way that the taxi cuts you off when you’re merging into traffic or the guy on the stairs walks down the left side instead of the right side, some people just don’t make common courtesy a high priority. Yeah, it sucks. But it’s okay. They’re in the minority that think differently, but we’ll get over it and we’ll continue to do the nice, right thing.

There are good frequent fliers out there. I’m sure Chris Elliott flies all over the world and like myself and many frequent travelers on Gadling is professional and courteous. Don’t lose faith, fellow passenger — first and coach passengers are all stuck in this aluminum tube together. We can’t let articles like this tear us apart.

Plane Answers: “When did first class become the crew lounge?”

Welcome to Gadling’s latest feature, Plane Answers, where our resident airline pilot, Kent Wien, answers your questions about everything from take off to touch down and beyond. Have a question of your own? Ask away!

Dennis asks:

As one who travels somewhat frequently for business and pleasure, I have taken notice recently of just how pervasive it has become for United Airlines (the carrier I usually fly) to seat airline employees dressed in full uniform (most probably dead heading to the next hub) in the First Class cabin, even though in many cases there are ample seats available in economy. Somehow I get a little offended by this. At the very least, wouldn’t it be a show of goodwill if space is indeed available to upgrade paying customers at the gate and let the crew sit in back? Is this a common practice amongst all airlines? What are your comments on this topic?

Thanks for the question, Dennis.

While I can’t speak for United Airlines, I can give a little background on this practice as it relates to my airline. Employees have negotiated improvements to their benefits as they relate to non-revenue travel and deadheading while at work.
For us, non-revenue coach travel is free for employees with at least five years of employment. If the employee would like to travel in first class, a fee is assessed. In either case, the employee is responsible for the taxes normally applied to airline tickets as well as a separate income tax on this benefit.

Deadheading employees are often used to fill gaps in coverage at other bases or if one of their legs of a trip has cancelled. These employees can put themselves on the upgrade list online or while at the gate.

In both of the above cases, crews are offered seats up front only after all first class revenue passengers and frequent flyer upgrade requests have been met. These seats would have otherwise gone unfilled. Pilots and flight attendant unions often negotiate these benefits, and airlines are willing to use them to attract new employees.

I discussed this policy with a gate agent today and she explained that some confusion occurs when passengers that request to use an upgrade voucher give up and decide to take their originally assigned coach seat during the boarding process. Usually the agents wait for no-show passengers before processing the upgrade requests, and if a passenger elects to take their seat in the back they’re unable to go on board and move that passenger up to first class.

Airlines are hesitant to upgrade coach passengers even with empty seats in first class probably because they don’t want remove any incentive for travelers to pay for that premium seat.

Employees have sacrificed their pay and work rules for the past seven years–often helping their airlines pull through some tough times. I hope you don’t fault them if they’re sitting in an otherwise unused first class seat every now and then.

On a somewhat related note, my Irish friend Ruthann provided me with a story that might just work for you if you’re out of upgrade vouchers:

Several years ago, a sales department (frequent travelling) co-worker of mine was passing through LAX on his way back to Ireland when he decided to try his chances with the AA desk clerk and charm her with his Irishy Irishness. He put on his best leipreachán accent and requested an upgrade to first class.

The lady seemed to flirt with him, and was very happy to upgrade the remainder of his trip to first class for free. It was love at first sight, at least for her. He promised her the world, being the funny, jokey charmer that he is. He came back and boasted to us all about the AA clerk he’d charmed into a free upgrade.

A few days later, he got a long distance call. She had kept his info and phoned him, just to see if he got to Ireland safely…

Several years later and they’re due to get married soon.

So there you go. But you might want to proceed with caution if you don’t have the requisite Irish Irishyness!

How do I upgrade my airline ticket with miles?

We had a question from a reader here at Gadling about upgrading a purchased ticket with miles into first class. Reader Ashley writes:

My husband and I are blessed (cursed) enough to live in an area almost completely served by Northwest Airlines, and are trying to get a grasp on the requirements to upgrade an upcoming Europe trip to first class. We have enough miles to cover even the highest “cost” for upgrades according to the website (60,000), but are confused by the stipulations placed upon the “class” of ticket. It appears that, by selecting the box that allows you to upgrade, ticket prices more than TRIPLE!

Is this really the only way to upgrade? Is this one of those ploys that experienced travellers can find their way around?

Unfortunately, Ashley, you’ve pretty much hit the nail on the head. But let’s back up real quick.

On most carriers, it’s possible to buy an economy class ticket with cash or miles then upgrade that ticket at a later date into business or first class. It can be an economical way to fly in first without having to pay the often-ridiculous prices for a full fare.

The trick is, however, that airlines require you to be booked into a certain fare class in order to upgrade your fare — that is, you can’t upgrade the 170$ budget ticket to London that you bought in the super discounted fare class. Airlines do this on purpose to make it difficult for you to spend your miles; after all, miles you don’t spend are dollars in their coffers.

In your case, Ashley, you need to book a Y or B fare class in order to upgrade your ticket with miles, the former of which is “full” while the latter is “slightly discounted” economy. And I’ll bet those prices are significantly more than a regular “deeply discounted” economy ticket.

One long shot that you can use to get around this is by tracking down a System Wide Upgrade. Super-elite members are given vouchers that allow them to upgrade any ticket to first class. If you can find one of those members and make him or her a deal, they might give away their voucher. But you have to fly at least 120,000 miles per year to get these vouchers so they may be sparse.

In that light, I’d recommend you use your 60k miles to buy one economy ticket for the pair of you and pay out of pocket for the other. If you’re proactive, you can book a bulkhead or exit row on an A330 giving you unlimited legroom and in-seat entertainment. Then, use the money you saved to get a nice hotel room in Europe when you get there where you can sleep away your jetlag and any recollection of your flight in coach.

Next feature for the A380? Showers!

Dubai’s Emirates airline just started revealing some plans for its A380 configurations. They’re the second customer for Airbus’s giant airship with delivery slated for later this year. And it looks like they’re going to try to beat Singapore Air, the first customer, in sheer ridiculousness of their first class product.

With showers. Yes, first class travelers on the new, highly-coveted Emirates A380 routes will soon be able to take a shower while they’re flying in the world’s skies. The service is slated to unroll on the new New YorkDubai A380 route scheduled for October 1, but eventually will be augmented into all of their super jumbo jets.

I’m curious as to whether this is going to be a high-water pressure, multi-head luxury shower or a tiny RV-style drizzle of water from the ceiling.

To support this service, Emirates plans to haul an extra TON of water on the aircraft, thus as the Times Online reports, increasing the carbon output by an extra 25 tons. Baffling. But as many airlines are wagering these days, the real money lies in the business class product. We cattle will pay anywhere around $1,000 for a flight between New York and Dubai, but each business class ticket should run around $18,000.

So much for being eco-friendly.