Guaranteed on Board program gives pet owners peace of mind

by Katie Hammel on

Passengers flying with their pets have always had a rough time navigating the tricky rules surrounding pet carriers. And many have been frustrated to find that carriers that they thought were approved for travel in the plane’s cabin were deemed unsuitable by gate agents. When that happens, many pet owners find themselves out of luck – unable to board the plane, but not eligible for a refund on the flight.

To help, the Sherpa pet carrier company has teamed up with eight pet-friendly airlines to offer the “Guaranteed on Board” program, a sort of insurance policy for those traveling with their pets. The GOB website details the sizes and types of carriers allowed on each airline. Passengers who purchase an approved carrier can go online to register it (after making arrangements to bring the pet on board directly with the airline they are flying) print out the Guaranteed on Board certificate and bring it with them to the airport. If they are then refused boarding by an airline official due to the carrier, the program will reimburse them for the cost of the missed flight.

Airlines participating in the program include American, Midwest AirTran, Continental, Northwest, Delta, Southwest, and Alaska. American and Delta have even designed their own bags, which they sell on the Sherpa website. If your pet can’t fly on its own airline, at least you can have some assurance that your carrier will be up to spec, or you’ll get your money back for being bumped off a flight.

Galley Gossip: Interview with New York Times best selling author Allison Winn Scotch

by Heather Poole on

It’s been a long time since I’ve read a book I couldn’t put down. In fact, your book, Time of my Life, made me wish my commuter flight from New York to Los Angeles would never end. It’s that good! With heavy issues like abandonment, divorce, escape and fate, what inspired you to write the book?

Well, I’d been contemplating doing a time-travel story, but I wasn’t quite sure how to go about it. I mentioned it to my agent, and I think she was deeply perplexed by both the idea and me! But I didn’t know how to sort it out in my mind. But then one afternoon while the idea was brewing, my best friend called while she was on vacation where her ex-boyfriend lived, and she said, “I’m so weirded out…I can’t stop thinking about what my life might have been like.”

Then we had one of those intimate life conversations that you can only have with your closest friends, about her what-ifs and my what-ifs, and I assured her that this was all very normal, even though people didn’t really talk about how much they wonder about what could have been. We hung up, and I headed out for a run, and BAM…the idea, characters and plotlines just presented themselves very clearly. I came home, wrote what are now the first 14 pages, and sent them off to my agent, who flipped for them. I think, as so many of us get older and look back on our younger years with nostalgia, it’s very easy to consider what the other possibilities could have been –and I wanted to explore that.

As a flight attendant, I love my job because it allows me to jump on a plane and go wherever I want whenever I want, as long as there’s an open seat available. Just knowing I can travel like that brings a sense of calm to my life. My job also allows for a little “me time” since I’m gone for a few days at a time each month. Women today are so busy working full time jobs and then going home to clean the house, make dinner and take care of others, they have a tendency to forget about themselves. Which is why I believe escape is a popular theme for women and why so many women wonder about what could have been if they had made different choices in life. Have you as a wife, mother, and a New York Time’s best selling author, ever wondered – what if?

Definitely! As I said above, I think this is so, so, so common, but it’s a strange thing – we’re all sort of hesitant to talk about it, as if talking about our “what ifs” somehow mean that we’re truly unhappy with our current lives. But I don’t think that’s it at all – I think you can look back and reflect and use those memories, those what ifs, to propel you toward MORE happiness rather than less. Remember the choices you made and why, and if you ARE unhappy, remember your original list of goals and maybe tweak your current course to get back to where you wanted to be. But…yes, I’m totally guilty of what-ifing. :)

I, too, have wondered what-if. What if I hadn’t been working the flight from New York to Los Angeles when I met my husband? Without a doubt my life would have turned out completely different if I hadn’t been working that flight. While reading your book, I found myself conflicted. Part of me was excited that the main character was given a second chance, an opportunity to create a new life with an ex-boyfriend she seemed to have never gotten over, while another part of me rooted for the husband and child she’d left behind. While writing did you ever feel conflicted in the direction in which the main character was headed? Did you know from the beginning what was going to happen to her in the end?

I think the only real conflict I felt was about her relationship with her child, and I was worried that readers wouldn’t like her/accept her for needing time away from her child to get back in touch with who she once was. But…I HAD to take that leap because part of Jillian’s dissatisfaction with her life was the fact that motherhood wasn’t what she had expected it to be, and she needed to regroup in order to understand WHY it wasn’t what she expected it to be and maybe to realign those expectations. So that was definitely a big concern/conflict. But look, I’m a mom of two kids, and while I would do ANYTHING IN THE WORLD for them, truly, I also understand those occasional days when you think, “Ugh, what I wouldn’t give to have an entire free 24 hours to myself, FOR myself.” So I tried to play this balance delicately.

Many years ago I walked a blind passenger to her first class seat. As I held her hand, she began telling me things about my past that were right on, and then went on to predict my future – all of which came true. I never really thought about fate until I met her. I always thought people were in control of their destinies, but now I’m not so sure. Do you believe in fate?

Great question! And the answer is…I don’t know. :) I sometimes have a hard time accepting that fate is in charge of everything because I’ve seen some pretty sad situations in life (friends passing away too young, children who are terribly sick), and I feel like the blanket explanation of, “Oh, what’s meant to happen will happen,” is almost a cop-out. I guess that I believe in fate to a certain extent but only in so much as WE are the ones who control it. I’m pretty proactive about my life, for example, and while maybe it was fate that I ended up joining the gym where I met my husband, I DON’T think we would have met if I hadn’t gone up and introduced myself. (What can I say? I thought he was cute!) So I think it’s a blend of the two.

The people I meet and the places I go completely affect my writing, obviously. Your book is set in Westchester and Manhattan. How important is location to your stories?

Important and not so important. My first two books were set in New York because that was the environment I was most comfortable writing about, and for me, writing books was challenge enough – I wasn’t about to set my book in a city that I couldn’t immediately grasp. That said, New York plays an important role to each of these protagonists – in Time of My Life, it represents Jillian’s old life, her single days, so yes, it WAS important to set the book there. For my next book, The One That I Want, location becomes even more critical – it’s set in a small town in Washington State, and the town defines just about everything about the heroine. So I think, once I really got comfortable with the novel-writing process, I was able to take more risks with imagining locations other than my own.

Has a fabulous vacation to another city/locale ever inspired or changed something you were in the process of writing?

Hmmm, not a specific city, but certainly, I take inspiration from wherever I travel to. We just spent part of the summer in California, and the wide open beaches, beautiful weather, and calming attitude really helped nurture my brain for the last round of revisions for The One That I Want.

Rumor has it you’re afraid to fly. What do you do to overcome that fear in order to get on an airplane?

I try to just be logical about it! I know – rationally! – that my fear is totally crazy, and so I sort of talk myself off the ledge with statistics and such. It’s only a relatively recent fear (since becoming a mother), so even though I probably don’t sleep the night before a flight, a small part of me, way in the back of my brain, knows that I’ll be fine. Still though, I really, really wish I could get over it! :)

If it’s the turbulence that frightens you, sit near the front of the aircraft next time. It’s much less bumpy up there. That’s why you’ll sometimes see flight attendants working in first and business class while the ones working in coach are buckled into their jumpseats. It’s that big of a difference between cabins. Favorite city?

Ooh, probably Paris.

It’s such a romantic city. Which reminds me, years ago on a layover in Paris I went to an ATM and accidentally took out my entire life savings. I was so nervous walking around the city with a purse full of cash. Sadly, the only times I’ve ever been to Paris were on layovers, which, of course, only happened on reserve months. It’s a senior trip, which means it’s a very desirable place to go for flight attendants. You live in New York City, so what do you recommend for families traveling with small children to the Big City?

Oh my gosh, there is SO MUCH to do here with kids. The Museum of Natural History is a big hit for our kids because it’s in our neighborhood, as is the Children’s Museum. I really enjoy taking my older one to Broadway shows, and both of them to children’s concerts and children’s theater, like the Vital Theater at 75th and Broadway. If you’re here in the warmer months, of course, you have to stroll through Central Park – you can often catch a
great spontaneous breakdancing show. :) The kids love it.

I’m dying to take my three year-old to the Central Park zoo. What about when family or friends are in town visiting, what are some of the things you always make sure to do with them?

Eat! New York has the best dining in the world, so the one thing we always do is eat out!

I think we’re going to have to hang out. I, too, love to eat. That probably explains why my favorite place to vacation is in Italy. The food is just amazing there. Now tell me about your best vacation?

Wow, that’s a hard one. I love everything about Europe – everything – but if I had to say the best vacation ever, I’d be remiss not to say last year’s vacation to Grand Cayman that we took as a family. It was just a perfect string of nine days in which my kids were wonderfully behaved, the resort was out-of-this-world, the beaches were breath-taking, and we, as a family,just sat back and enjoyed the hell out of each other. One of the very few vacations when we truly were not ready to return home.

Okay, now you’re going to have to tell us where you stayed!

The Ritz-Carlton, Grand Cayman – have you been? It’s SOOO good for families. I think we’re heading back this year.

I’l have to check it out. City/country you’re dying to visit?

South Africa. I wish I’d taken a safari before my kids were born…now it will likely be a few more years until I can do so.

That’s also on my list of things to do / places to go. In fact, I feel sorry for my South African passengers because I’ve always got a million questions for them. I’m dying to go on Safari. Favorite traveling outfit?

J.Crew sweatpants, sweatshirt and tank top. (Yes, I might be J. Crew’s favorite customer.) My converse sneakers. I travel comfy.

Comfort in flight is very important. Book last read on a flight?

I haven’t flown without my kids recently, and there’s no chance I get to read when I travel with them. BUT, I think I eked out a few pages of Elin Hilderbrand’s The Castaways on our recent trip to California.

Now finish the following sentences.

Once on a flight….I thought the floor was going to fall out of the plane. My husband and I were in Italy, flying on some tiny, God-forsaken, who-knows-what airline, and the entire floor was shaking/rattling/making-VERY-strange noises the whole flight. Even my husband – who has absolutely no fear of flying – was ashen.

If I could be anywhere in the world I’d…Be living in Paris or Hawaii. Either one sounds heavenly.

Next book?

As I mentioned above, the next book is called The One That I Want, and it will be out June 2010!

Interested in reading more about Allison Winn Scotch? Visit her web site – www.allisonwinn.com

Photos courtesy of (book cover, author photo) Allison Winn Scotch, (Hermosa Beach, CA, Waikiki Beach) Heather Poole, (Paris) Fly for Fun

Are you paying for an airstrip of convenience?

by Tom Johansmeyer on

Taxpayers are paying to subsidize several airports around the country. Many don’t service commercial passengers and do very little to add to the communities in which they reside. Take Williamsburg-Whitley County Airport in Kentucky. It was built with $11 million in cash from the U.S. government and usually sees only a handful of flights a day take off or touch down – some days, the runway is empty.

The source of this largesse? A federal program that few know about. To understand what’s going on, you’ll need to think back to the last airline ticket you bought.

You know the drill, there’s the price on the screen … and then there’s the price you pay. In addition to the fare, you realize quickly that fees and taxes can mount to seemingly absurd proportions, but you have little choice in the matter. The taxes alone can hit 15 percent of what you pay for a flight. Have you ever wondered where that money goes?

(Well, now you know that a piece of it goes to Williamsburg-Whitley County Airport.)

Some of the tax money from air travel transactions is used to build new airports and maintain others – a network of 2,834 in total in the United States – that do not service passenger flights. These “general-aviation” airports are separate from the 139 commercial airports in the country that take care of almost all passenger flights.

USA Today, which deserves a hell of a lot of credit for digging into this, reviewed the first full examination of the 28-year-old Airport Improvement Program and found that $15 billion was sent to general-aviation airports. That’s a considerable amount of cash to give recreational fliers a place to land.

In all fairness, there is probably some truth to the notion that these airports can attract commercial and residential development and provide some important services around medical transport via air, as some members of Congress insist. But, is it enough to justify the expense?

To Congressmen, perhaps.

USA Today reports that that “[m]embers of Congress took 2,154 trips on corporate-owned jets from 2001 to 2006,” per a 2006 study by independent research group PoliticalMoneyLine. Again, in fairness, some of these airports actually provide access to their constituents. But, should a taxpayer in San Francisco finance an airport in North Andover, Massachusetts?

However you quantify the utility, it seems as though the cost is a lot higher than the benefit.

Jonathan Ornstein, CEO of Mesa Air Group (a regional), tells USA Today, “Congressmen are spending millions building runways at these little airports. That is just a complete waste of money.” This is especially the case, he says, when “there is a huge requirement to overhaul infrastructure at major airports.”

Click here to read the entire investigation and analysis; it’s worth it.

JetBlue offers unlimited travel for $599

by Katie Hammel on

Got a lot of flying to do in September? If so, JetBlue has the deal for you.

Book an All-You-Can-Jet Pass and you can fly anywhere that JetBlue goes, as many times as you want from September 8 to October 8, for one low price. Saint Lucia one week, Seattle the next, all for just $599 (plus taxes for international destinations and Puerto Rico – domestic taxes are covered). Depending on which of JetBlue’s 56 domestic and international destinations your travels will take you to, the Pass could easily earn its price in two or three trips.

But, as ABC News points out, you should compare the cost of buying each trip a la carte versus going with the Pass; if you’ll be flying the cheaper routes, you’d have to fly a whole lot to make the Pass a good deal. Do the math before you commit.

Flights must be booked three days in advance and you may only book one flight per day. There are no blackout dates. If you’ve already bought tickets to fly on JetBlue during the month, you can pay the difference to upgrade to the Pass.

Passes will be on sale through Friday, August 21st “while supplies last”. There’s no word on how many Passes are available, so act fast or you might miss out.

Bowermaster’s Adventures — Swine Flu and Tokyo

by Jon Bowermaster on

The direct flight from New York to Tokyo is one of the longest, thirteen hours and forty-five minutes, looping across Canada and the Bering Sea before paralleling Kamchatka and the eastern islands of Japan. It’s a long way to travel for humans and viruses alike … though I have to admit I hadn’t thought about the latter until we touched down at Narita International Airport and found among the departure cards we needed to fill out included one labeled “contagion.”

Alex Nicks and I have come to spend a few days filming tuna auctions at Tsujiki, the world’s largest fish market – all under one open air roof are sold four hundred different fish species (700,000 tons sold each year, taking in $5.5 billion a year) and employing 60,000-65,000 wholesalers, accountants, auctioneers, company officials and distributors. The next few days promise to be fun and wild, thanks to the constant whir of all those people focused on the matter at end: selling and buying big fish.

But when we land at Narita, even before we could stand and stretch after the long flight, the plane was boarded by a dozen Japanese men and women cloaked in blue surgical gowns, caps and masks. We were instructed to stay in our seats as one of the insurgents, carrying a portable thermographic imaging gun to detect fevers, pointed in our faces, clicked the trigger and quickly assessed whether or not we were swine flu carriers. As the besmocked team moved aisle by aisle through the plane one of the stewardesses whispered that they recently quarantined eight passengers who arrived on a Northwest flight “for five days.” While I have no idea what that encompasses – locking them in a small airport room, sliding sushi and water under the door? – I’m certainly hoping it doesn’t happen to us.
They are clearly looking for symptoms of flu, including coughs and colds. A week ago three Japanese were quarantined upon arrival in Tokyo after testing positive in preliminary checks. They were a high school teacher in his 40s and two teenage boys who had been on a school trip to Canada where they visited Ontario on a home stay program with about 30 other students, taking part in various programs hosted by a local high school in the town of Oakville. They were isolated upon arrival, on April 24, and are still recovering at a hospital near the airport.

Looking down the aisle as the blue-gowned, therm-armed team does its job I wonder if that’s our fate too? A couple days ago thirty-seven passengers and two flight attendants on an American Airlines flight from Los Angeles were detained overnight for similar reasons. They were released after tests revealed that an ill passenger was not contaminated with the new H1N1 influenza A strain, or swine flu.

Cleared after one hour, they gave each of us our very own face mask and sent us on our way. When we finally arrived in downtown Tokyo I spot random individuals on the street wearing white surgical masks. Taxi drivers, worker bees on lunch break. One thing I note is that it’s different here than in China, where many of the half billion city dwellers wear masks every day to keep away heavy airborne particulates created by coal burning, auto exhaust and general, everyday pollution of the air.

In Japan, as neat and orderly a country as you can find, it appears they are concerned only about swine flu. Stopping into a drugstore I ask the manager how the sales of masks are going and he says “about 50 percent higher than usual and we are running out …. If this keeps up, it’s going to be a very, very good year.” I think he was talking about his pharmacy’s bottom line.