Galley Gossip: 10 Ways To Handle A Tight Connection

1. Book wisely. If you need to be somewhere really important, it’s probably not a good idea to book your flights with less than an hour between them. Even an hour is pushing it. An hour and a half is good. Two hours, even better. Whatever you do, don’t take the last flight out! Delays happen. So do cancelations.

2. Pay the extra fee. If you’re the anxious type and travel is stressful, pay the extra fee to sit closer to the front of the airplane and be done with it. Why start your trip out on the wrong foot and the risk a snowball effect. Because once something goes wrong, everything seems to follow suit. Better to be out a few bucks than to miss a flight! It’s worth it just to relax.

3. Check your boarding pass. Many airlines print the boarding time, not the departure time, on the boarding pass. Depending on the equipment type (smaller vs. larger aircraft), you can usually tag on another 30 to 40 minutes to your connection time. Read the fine print.

4. Switch seats. Ask a flight attendant if you can move closer to the front of the cabin on landing. Unfortunately, most flights are full these days and just because there’s an open seat up front doesn’t mean you’ll find a spot in the overhead bin for your bag too. If you’ve booked a tight connection, you might want to make sure your carry-on luggage fits under the seat in front of you.

5. Relax: I know, I know, easier said than done. Just know that while it might feel like it takes forever to disembark, the truth is almost everyone is able to deplane in less than 15 minutes. So take a deep breath and … exhale. Put in your earphones and play the most relaxing music you have. Then get ready to run. Here’s to hoping you wore appropriate shoes to sprint across the airport terminal.6. Call the airline. Don’t wait in a long line of passengers to talk to an agent. By the time it’s your turn to approach the counter, chances are the flight will have already departed. Get on the phone ASAP and call the airline’s reservation desk. Or try tweeting for an even faster response. Most airlines offer immediate feedback.

7. Hold the flight! Airlines don’t hold flights for passengers. On time departures are way too important. That said an airline might hold a flight if it’s the last flight of the day or for a large group of passengers traveling to the same destination. If it is the last flight out, rest assured the airline knows where you are and you’ll probably be booked on another flight before you even land.

8. Go, go, go! Don’t stop to talk to the agent meeting your flight. Run straight to your connecting gate and talk to the agent there, even if it’s past the departure time. Time is precious. Every second counts. Plus you never know if that flight might be delayed.

9. The thing about bad weather. If you’re delayed because you’re flying into an airport experiencing bad weather, chances are your connecting flight may also be delayed. And remember just because your departing aircraft is at the gate, doesn’t mean the outbound crew is on the ground and ready to go. They could still be in the air too. Sounds strange, I know, but we don’t stick with one aircraft all day long.

10. It’s not over until the airplane pushes away from the gate. I can’t tell you how many flights I’ve just missed only to have the airplane return back to the gate to remove a sick passenger or to fix a mechanical. I’ve actually gotten on flights airlines have brought passengers off of due to weight and balance issues that were later lifted after a creeping delay. Miracles do happen.

Airline Madness: Rude airline staff vs. Legroom

Airline Madness is Gadling’s tournament of airline annoyances. You can catch up on all of the previous tournament action here.

gadling airline madness rude staff legroom

Our final second round Airline Madness match-up features two classic airline pet peeves. #6 seed Rude airline staff struck a chord with voters and advanced with a dominating performance. It appears that many of you are fed up with poor customer service and terse answers to reasonable questions. Meanwhile, we learned that tight spaces are not just a tall person problem. Even average-sized passengers complained that airplanes lack legroom, which explains why #3 seed Legroom stormed through the first round. But which of these prolific peeves will annoy its way into the Final Four? Your votes below will decide.#7 Rude airline staff
What happened to “the customer is always right”? While airline employees don’t need to acquiesce to every obnoxious customer request, they should treat passengers with respect and seek to be calming, helpful members of the travel experience. Sadly, though, too many gate agents, flight attendants and airport staff are short-tempered, ill mannered and jaded. When customers need help most, they often encounter attitudes that simply exacerbate the problem.

#2 Legroom
The average seat pitch in economy class is between 29 inches and 30 inches. That doesn’t allow for much legroom, no matter how much thinner they make the seat-backs. You don’t need to be freakishly tall to feel cramped once you fold yourself into your seat. Want more legroom? Well, now the airlines make you pay for exit row seats or “Premium Economy,” which is nothing more than an economy seat with the legroom that was offered to everyone a decade ago. These days, you might have more personal space in a dog crate in the luggage compartment.

One of these classic airline annoyances will be continuing its quest to be named Airline Madness champion. Let us know which one you think is worse.
%Poll-74025%
Second round voting ends at 11:59PM EDT on Friday, March 23.

More Airline Madness:
Second round match-ups:
#1 Annoying Passengers vs. #9 People who get mad at people who recline their seats
#12 Inattentive parents of crying babies vs. #13 Obese people who take up two seats
#6 Change fees/no free standby vs. #3 Lack of free food/prices for food
First round match-ups
#1 Annoying passengers vs. #16 Disgusting bathrooms
#2 Legroom vs. #15 Inefficient boarding procedures
#3 Lack of free food/prices for food vs. #14 Cold cabin/no blankets
#4 Baggage Fees vs. #13 Obese people who take up two seats
#5 Lack of overhead space vs. Inattentive parents of crying babies
#6 Change fees/no free standby vs. #11 Lack of personal entertainment/charging for entertainment
#7 Rude airline staff vs. #10 Having to turn off electronic devices during takeoff & landing
#8 People who recline their seats vs. #9 People who get mad at people who recline their seats
Hotel Madness: Gadling’s tournament of airline annoyances

Catch up on all the Airline Madness here.

Airline Madness: Rude airline staff vs. Having to turn off electronic devices during takeoff & landing

Airline Madness is Gadling’s tournament of airline annoyances. You can catch up on all of the previous tournament action here.

gadling airline madness rude staff electronic devices

Our penultimate first round Airline Madness match-up pits #7 Rude airline staff against #10 Having to turn off electronic devices during takeoff and landing. While we almost expect other passengers to be obnoxious, airline employees work in customer service positions and should conduct themselves accordingly. Yet, short tempers, terse responses and ambivalent tones seem to be the norm when dealing with the folks in uniforms. We’re also infuriated by having to turn off our electronic devices during takeoff and landing despite insufficient evidence to support whether these practices are even necessary.

We have more to say on both of these peeves – and your chance to vote – below.#7 Rude airline staff
What happened to “the customer is always right”? While airline employees don’t need to acquiesce to every obnoxious customer request, they should treat passengers with respect and seek to be calming, helpful members of the travel experience. Sadly, though, too many gate agents, flight attendants and airport staff are short-tempered, ill-mannered and jaded. When customers need help most, they often encounter attitudes that simply exacerbate the problem.

#10 Having to turn off electronic devices during takeoff & landing
As previously mentioned, little-to-no evidence exists that electronic devices actually pose a risk to airplane equipment. This is particularly true for devices that do not have data access or have been switched into airplane mode. Why should we have to turn off our music and put away our Kindles simply because the cabin door has closed (especially when, as is often the case, takeoff is still 30 minutes away)? If you’ve ever been on a flight in which you heard somebody’s cell phone ring and then landed safely, you know that even mobile phone service isn’t interfering with the captain’s ability to control the plane.

Only one of these annoyances will punch its ticket for the second round. Vote for the one that you simply can’t stand and let us know why you feel that way in the comments.
%Poll-73831%
First round voting ends at 11:59PM EDT on Friday, March 16.

More Airline Madness:
#1 Annoying passengers vs. #16 Disgusting bathrooms
#2 Legroom vs. #15 Inefficient boarding procedures
#3 Lack of free food/prices for food vs. #14 Cold cabin/no blankets
#4 Baggage Fees vs. #13 Obese people who take up two seats
#5 Lack of overhead space vs. Inattentive parents of crying babies
#6 Change fees/no free standby vs. #11 Lack of personal entertainment/charging for entertainment
#8 People who recline their seats vs. #9 People who get mad at people who recline their seats
Hotel Madness: Gadling’s tournament of airline annoyances

Catch up on all the Airline Madness here.