Cook with the coffee pot – Hotel tip

by Gadling Staff on

The hardest part about hotel life, isn’t the bed, or bathroom, it’s food. What a lot of people don’t know is that you can do some quick home-styled cooking with the appliances you have available. The most important of these is the coffee pot!

The coffee pot’s heat comes from a warming plate, which is what the pot rests on. If you fill the pot with water and let it heat up, you can make anything from ramen to spaghetti.

Pro tip: just using the plate you can cook bacon, and even heat up some pop tarts in the morning for the kids.

Hotels working on technology that could eliminate front desk check-in

by Melanie Nayer on

Imagine checking into your hotel room from your WiFi-enabled flight, or even in the cab on your way to the hotel from the airport. According to a story in USA Today’s Hotel Check-in column, that’s the concept some hotels are working on.

Starwood Hotels has been at the forefront of this high-tech endeavor with their Aloft Hotel in Lexington, Mass. You have to be a member of the Starwood Preferred Guest loyalty program to test it out (the program is free to join). You’re then mailed a keycard with RFID capability, and what happens next could eliminate a lot of hassle for rushed guests.

From USA Today:

“On the day you’re set to arrive at the Aloft Lexington hotel, you’ll be sent a text message to your Blackberry, iPhone or other mobile device disclosing your room number at the Aloft. When you arrive at the hotel, you’ll then be able to go straight to your room, using your keycard to unlock the door. The door lock will recognize the RFID card when its nearby, so there’s no need to drop your bags at the door to remove the card from your wallet; instead, you’d be able to simply tap your wallet on the lock.”

We want to know: What do Gadling readers think about this high-tech concept? Would you rather pass by the front desk and head straight to your room, or do you like the personal attention at the check in desk? Let us know your thoughts.

Double-check your credit card statement – Hotel tip

by Gadling Staff on

Hidden hotel charges can appear on a credit card statement weeks after your stay, even if you paid your balance at checkout. Generally, these phantom charges include amenities like Internet access and parking. Be sure to scan your credit card statement to be sure you were charged the correct amount — and not charged twice.

Also, be wary If you’ve used a voucher for a meal at the hotel restaurant; the discount may suddenly disappear. The worst offense I’ve personally experienced was when the shopping spree of another guest was charged to my room.

If this happens to you, just contact the billing department at the hotel. They understand that this happens and are happy to work with you.

Ritz-Carlton announces exclusive resort project in Aruba

by Melanie Nayer on

One “happy island” just a got a little happier…

Ritz-Carlton executives, together with newly elected Aruba Prime Minister Mike Eman, announced plans to open The Ritz-Carlton, Aruba, an exclusive 320-room oceanfront resort set on the island’s popular Palm Beach. The new resort, scheduled to open in 2012, will feature several restaurants, an on-site spa, two swimming pools and a 24-hour casino. The Ritz-Carlton Club Level will be available to guests who want a more private stay, complete with concierge service.

The announcement is one of a few new hotels scheduled to join the Ritz family this year. The focus: to bring a new level of elegance to Aruba, and keep the concept of luxury travel affordable.

“Aruba is an island destination with growing appeal to discerning travelers from Europe and the United States. Its stunning beaches and majestic views make the island one of those exceptional places in the Southern Caribbean, blending serenity and scenic attractions our guests seek when planning a vacation,” said Ezzat Coutry, senior vice president, Southeast Region, Caribbean and Latin America, in a press statement.


Aruba is one of the most visited islands for east coast travelers. Legacy carriers including American Airlines, Continental, and Delta offer daily flights to Aruba, and the emergence of JetBlue’s daily flights to Aruba have helped the happy island boost tourism efforts over the past year.

The Ritz-Carlton Aruba is the hotel group’s latest project in the Caribbean. Ritz-Carlton has hotels in St. Thomas, Jamaica, Grand Cayman, Puerto Rico, Mexico and The Bahamas. The hotel group will welcome the Ritz-Carlton Los Angeles at LA LIVE next month, and continues its expansion into the Middle East and Asia. Check back later for my exclusive interview with Ritz-Carlton’s President and Chief Operating Officer Simon Cooper…

Ask them to personalize your room – Hotel tip

by Gadling Staff on

Many hotels will customize your room based on your personal preferences — even going as far as to make sure you have your favorite pillows and robes in your room upon arrival.

If you have a preference for room location (high or low floor), proximity to elevator, or pillow type (soft, firm, or down alternative), or would like robes or anything else specific in your room, give the hotel a heads-up when booking your room.

As long as they’re not super busy, you’ll find most properties to be very accommodating to your requests.