Celebrity Cruises new app welcomes a new generation of passenger

Celebrity Cruises new app is more than just another little program you an use to kill time. In a natural evolution of their programming, Celebrity Cruises has added its first app and mobile web site.Celebrity is a cruise line that has fully embraced technology, rolling top-shelf brands into their onboard experience. More importantly, with this roll-out of Celebrity Cruises new app the line opens the door and welcomes a new generation of cruise passenger.

Now, iPhone users have the opportunity to download the free, new app from the Celebrity web site or from the Apple store. Other apps have been available from third-party sources for quite some time. This is the first official app from Celebrity and there are some big differences in Celebrity Cruises new app vs. the third-party apps available right now.

Users of Celebrity Cruises new app will have a wealth of functionality allowing them to view the destinations Celebrity visits, check out onboard activities including iLearn and language courses offered in the Celebrity iLounge and more.

Technology can be a big part of the Celebrity experience. Prior to boarding, guests can go online to explore a number of activities and packages available on their sailing. On board, a Celebrity iLounge is a popular gathering place that includes an Internet cafe equipped with 26 workstations. As an Authorized Apple Reseller, there is also a retail area where guests can try out and buy various Apple products and accessories plus an “enrichment center” that will offer classes on the iLife suite of programs and other general topics.

Celebrity Cruises new app welcomes a new generation of passenge
r in many ways. One of the best parts of Celebrity Cruises new app is having the ability to see menus, wine lists and even walking tours of a ship’s art collection, a Celebrity Cruises first.

Guests can use iPhone, Android and BlackBerry devices with Celebrity Cruises new app to search for a Celebrity cruise and itineraries, obtain destination information, view details about each ship, connect with Celebrity’s social media sites, e-mail itineraries of interest to Celebrity’s Customer Service team, or contact Customer Service ‘live’ at any point during the experience.

Did you catch that last line?

“... or contact Customer Service ‘live’ at any point during the experience.”

That’s huge.
That’s engaging.
This is a cruise line that “gets it”.

Standard operating procedure for cruise line customer service:

Call on phone/work through problem/call back if you don’t like the result until you find someone who will tell you what you want to hear/Addressed problem but not feeling very good about it.

Glimpse at what might be coming:

“... or contact Customer Service ‘live’ at any point during the experience.”

Celebrity Cruises new app is definitely a step in the right direction.

Celebrity Cruises
new app is just one use of available Apple technology. The cruise line already uses the iPad for its menus and wine list in its Qsine specialty restaurant, which debuted this year on the Equinox, and its ships are home to “Celebrity iLounges,” equipped with MacBook workstations. Guests on board can take courses and get tips on Mac and iPod use.

“We knew our guests would relish yet another opportunity to capitalize on the latest technology in an entertaining, enriching way,” says Celebrity’s senior vice president of Hotel Operations, Lisa Lutoff-Perlo.

Celebrity Cruises photo


Top five travel gadgets NOT to take on your next trip (and what to pack instead)


I’m in the throes of packing for a two-month journey to Ethiopia. I try to pack light, other than the inevitable pile of books. While some tech freaks pack a lot of travel gadgets, I find these to be more of a hindrance than a help. Here are five things that you might want to leave behind if you’re heading out for some adventure travel.

GPS
Yes, these are handy, but they can break with rough handling and are very attractive to thieves.
What to bring instead: A compass. It’s cheaper, much less likely to break or be stolen, and with a good map is just as useful. It also makes you notice the terrain more and become more aware of the lay of the land.

Ereader
Ebooks certainly save space, and many travelers like ebooks, but ereaders are far more stealable than some tattered old paperback. Plus you need to recharge your device and you can’t give or exchange books with the locals.
What to bring instead: A paperback or three. Preferably something you don’t mind trading or giving away.

IPod
Music is fun to have on the road, but it cuts you off from the sounds around you. I want to hear the muezzin’s call, the chatter of foreign languages, the local tunes blasting from shops and cafes. My playlist is part of my life back home, so I don’t need it while I’m away. I can listen to it when I get back.
What to bring instead: Nothing.Translation software
Translation software has improved a lot in recent few years. There’s even Word Lens, an iPhone app that overlays English onto foreign writing. When Jeremy Kressmann visited me in Madrid earlier this month we tried it on a menu. It was impressive but didn’t translate some of the culinary terms. I prefer learning a language the old-fashioned way. Except for France, all of the 31 countries I’ve visited are filled with people who want to help you learn their language. What better way to hook up with locals?
What to bring instead: A good dictionary and phrasebook. Also pack a good attitude.

Laptop
To be honest, I do take a laptop on some of my trips, but not on an adventure. My laptop means work, and while part of my work is travel writing, the best way for me to do that job is to focus on what’s going on around me. Computers can be a huge distraction and you always have to worry about them getting stolen or blasted by a power surge. If you do take your laptop to a developing country, pack a voltage regulator.
What to bring instead: A notebook and pen. Don’t worry, even Ethiopia has Internet cafes.

If there’s a theme to this, it’s that all of these gadgets distract you from the place and people you’re visiting. Doing without them for a month or two can be a welcome break, and your trip will be richer because of it. I didn’t need any of these things twenty years ago when I started doing adventure travel, and I don’t need them now that they exist.

[Photo courtesy user rkzerok via Gadling’s flickr pool]

Amble by Louis Vuitton iPhone app invites you to discover the world

When Louis Vuitton approached me to introduce their first iPhone App, I fully expected nothing more than an iPhone based storefront for ordering good looking (but expensive) luggage. As it turns out, I was wrong to judge that quickly, because their first app is actually a thing of beauty.

Called Amble – this app is designed to let you follow in the footsteps of “friends of Louis Vuitton”, or journeys created by other Amble users.

The app contains a pretty decent selection of pre-loaded “Ambles” from people like Sarah Jessica-Parker and Sofia Coppola. And don’t expect walking tours around snotty places – Sofia Coppola starts her Amble tour at Shake Shack, followed by a music store and a charming book shop.

If you’d rather create you own Amble, you can use your phone to design your own – with GPS mapping, photos, video and audio. Once created, others can follow in your footsteps and enjoy the same experience you wanted to share.

The app is free of charge, but more comprehensive city guides with Louis Vuitton recommendations have to be purchased, These start at $5.99. You’ll find it in the App Store.

With Amble in hand, you’ll have a much easier time finding somewhere to eat next time you find yourself bored in Sant-Tropez.

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Review: Not For Tourists New York iPhone app

For those of you familiar with Not for Tourists books, you know that they are handy little guides designed to help locals (and visitors) discover new and interesting places that are oft-overlooked by the larger guidebook series out there. While their books are typically pocket-size and easy to carry, not everyone (especially actual locals) wants to always be toting a guidebook around with them. Sometimes you’re just out and about and have a specific need worth addressing. Whether it’s a place to buy a scarf because a cold spell caught you off guard or a strong need for a stiff drink after a long day, Not for Tourists books have always been useful. Now, however, they have an iPhone app for New York City that puts all the useful tips of their book right in your phone. I put the app to the test over the last few weeks. Since I live here, I’m very familiar with bars and restaurants in my neighborhood. However, I often need recommendations when I head to other parts of the city. I was curious to see if the Not for Tourist app would lead me astray or replace the friends I often call for suggestions when I head to other parts of town.When you open the app, you are presented with a list of neighborhoods. Rotate your iPhone into landscape and the list gives way to a map with neighborhoods clearly marked. Once you select a neighborhood, you are given a list of categories from which to choose. These include Top Picks, Restaurants, Nightlife, Shopping, Landmarks, Libraries and Museums. after choosing a category, a list of locations appears. From there, you can pick your poison and make your decisions.

The first thing I noticed about the Not for Tourists app is that it is probably more beneficial to a local than a tourist (even though many tourists love their actual guidebooks). Information is limited within the app. Summaries of bars and restaurants are often only one sentence. If you’ve heard of a place before or received a suggestion from a friend, the NFT app is a nice supplement, but it is not a robust primary source of information.

On a recent trip to TriBeCa, I was at a loss for where to go for a drink. Since the NFT app is broken down by neighborhood, I simply selected TriBeCa followed by Nightlife. I was then presented with a list of bars. Bars are categorized but, unlike the paper editions of the books, the app lacks a key to decipher the pictures. While I could figure out that a knife and fork meant that the bar served food, I was unsure about other icons.

You can search by name if you are looking for a specific location. I selected The Ear Inn, a bar with which I was somewhat familiar, to see what NFT had to say about it. The app included a one line synopsis and a lengthy description of the bar that was incredibly useful. Then I decided to select a bar with which I was completely unfamiliar. I tapped “Toad Hall” and was provided with a very basic description stating “Laid back vibe with SoHo locals.” Unlike the write-up for The Ear Inn, there was no additional information provided. As such, the app essentially told me that the bar existed and not much else.

This was the case for additional searches over the course of the next few weeks. Most listings had simple one sentence summaries that were not terribly descriptive.

If you are a fan of NFT guides, are familiar with their aesthetic and typically agree with their suggestions, then the app is significantly more useful than random Yelp or Google Places reviews. If you’ve never used NFT guides before, the app is certainly too vague to distinguish itself from other apps and online resources.

Overall, the Not for Tourist iPhone app is useful for New Yorkers who occasionally are flummoxed when they leave their comfort zones. For visitors, it could be a helpful supplement to a fuller guidebook, but probably wouldn’t replace the Not for Tourist paper edition, which contains much more information and is a richer resource. Considering how small the actual NFT book is, I’d be more apt to keep that in my bag than rely on the app, considering how inconsistent the information is on the phone.

Thankfully, Not for Tourists has kept the price low. The New York app costs just $2.99 (as do their apps for San Francisco, Chicago, Seattle, Los Angeles and elsewhere) and is available in the App Store. If you don’t feel like carrying around a book, the apps could be useful.

Lonely Planet North American city guides free till February 4

To help stranded travelers navigate their way around a strange city during “snowmageddon 2011”, Lonely Planet has dropped the price on its North American city guides to $0.

The 13 different free guides cover most major cities in the US and Canada and are all available in the iTunes App Store.

You’ve got till February 4 to download and install the apps. As we’ve mentioned in the past, even if you don’t need the apps right away, it makes sense to purchase them now they are free, as you’ll then be able to re-install them any time you need them in the future.