Delta Airlines passengers “fuming” over jet fuel soaked luggage

by Scott Carmichael on

When it comes to luggage, airlines seem to be involved in some kind of secret contest to see who can cause the most damage. In the past, airlines have left luggage out in the rain for days, set bags on fire and one airline saw 100’s of bags end up in a dumpster behind a pet store.

As of last Sunday, there appears to be a new winner in the race for baggage mistreatment – Delta Airlines. When passengers returning home from Puerto Rico retrieved their bags, they discovered that the bags were drenched in jet fuel.

Delta showed it really cares by sending the passengers home with their flammable luggage and a complaint form, telling them to wash everything, then to submit a reimbursement form within 24 hours.

Passengers think the jet fuel contamination happened at the Puerto Rico airport, and are obviously very worried that their bags sat in the luggage hold giving off harmful fumes.

If Delta did indeed load the bags knowing that they were covered in jet fuel, I’m sure someone at the FAA will want to have a word with them – a baggage hold filled with fuel fumes could have created a huge disaster. Then again, knowing how well airlines treat their passengers, I wouldn’t be surprised if these passengers receive a bill for the jet fuel.

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Trick, repack and rethink your way around the new luggage fees

by Scott Carmichael on

If you regularly check a bag, then I’m sure the airlines would like to personally thank you for the extra income. In just two years, we’ve gone from one airline experimenting with a pay-to-check baggage system, to an industry where paying to check any bag is the new standard. Thankfully, there are ways around having to check a bag.

Obviously, this won’t work if you are carrying everything plus your kitchen sink, but smart packers can easily pack and carry everything they need for an extended trip as carry-on luggage. In this Gadling guide, we’ll explain how you can sneak a third carry-on with you, how you can check a bag for free at the gate, or when to look into simply shipping your bags.

Don’t know whether your airline charges for checked bags? Check out this comprehensive chart from Airfarewatchdog.com.


Rethink your bag strategy to maximize what you can carry

Are you traveling with a laptop bag and a small duffel? Or a handbag and a small rolling case? Rethink how you carry your stuff if you want to maximize your space. Get the largest rolling case (or duffel) the airlines allow, and find the largest expanding laptop bag that can fit under a seat.

Ladies, be aware that airlines WILL count your handbag as a “personal item”, so leave room in your two other bags for your handbag. A gate agent having a bad day will stop you and demand that you combine your items.

Find lighter luggage

Every extra pound wasted on your luggage, is a pound you could use to pack more stuff. Rolling luggage has really evolved in recent years, to the point where a very sturdy piece of rolling luggage can weigh just 5 pounds. For more lightweight products, check out our lightweight travel gift guide.

Use a jacket as a third carry-on

Yes, that’s right – a jacket can be a very sneaky third carry-on without anyone noticing. Annie took the $120 Scottevest “Women’s essential jacket” for a spin last year, and explained how its 18 pockets let you carry the contents of one bag in your jacket. Nobody will notice you are actually wearing a bag, which gives you two more bags for your crap.

Scottevest garments are available in many styles, colors and sizes at scottevest.com.

Never make it LOOK heavy

No matter how much stuff you pack in your bags, don’t make it look heavy. The moment a gate agent sees you struggle with a bag, is the moment they’ll ask you to have the bag weighed, or point out that it is just too heavy for the overhead.

Make use of the handles on your bag, never drag a non-rolling bag through the airport, and never ask the flight attendant to help stuff your bag in the overhead – chances are they’ll point to the door and tell you to check it.

Board first

Boarding early means boarding when the overhead compartments are still relatively empty. Of course, getting the magical “group 1” on your boarding pass isn’t always easy (or possible). In some cases, the airline may offer a relatively cheap upgrade to premium economy, or you may be able to find yourself a comp to an entry level elite status.

If you are traveling with a buddy who holds group 1 eligible status, you can usually piggyback off their status.

Have a last minute backup plan

Always designate one of your bags your “flight bag”. If your massive overweight bags get noticed at the gate, and someone demands you check one of them, you don’t want to be the last person holding up the flight because you need to combine items from both bags into one.

Make sure you pack everything you need in one bag, and use the other one for less important stuff. Chargers, medication and your iPod stay together. Of course, refrain from packing expensive items in your “can check” bag, as there is no such thing as a “lucky day” when flying.

Gate-check

Did you make it past the check-in kiosk and the security checkpoint with your obviously overweight bag? If the gate area is packed, ask the agent for a gate check of your bag. They’ll actually appreciate your honesty and willingness to part with your bag. But best of all, they’ll slap a tag on your bag for free. Of course, this won’t work with your massive 30″ suitcase, as someone from the TSA will prevent that from making its way through the x-ray machine, but an expanded 22″ bag won’t be a problem (unless you try and stuff it in the overhead). Some airlines are even experimenting with gate check volunteers, and will reward them with a “group 1” boarding assignment.

Also, do us all a favor and don’t even bother trying to stuff an expanded bag in the overhead – it won’t fit, and you’ll just end up delaying the entire boarding process.

Dump the crap and lighten the load

Really, if you are going on a 4 day trip with two 40lb bags, then you’d better have a damn good reason. When you start packing, start going through some of the junk you have in your bags. Chances are, you don’t need half of it.

Heavy and bulky items like shoes may seem like a must have on your trip, but in some cases you may be better off with lighter flip-flops. Start by repacking your most essential items, then slowly add things you think you might need.


Ship, don’t schlep

Our very own George Hobica already did your homework on this one – in some cases, it can be cheaper, faster and safer to ship your luggage instead of trying to carry it on the plane (or check it).

FedEx or UPS can get a bag to your destination in a couple of days, which means you can leave for the airport without worrying about toiletries, clothes or other luggage. Just bring your small carry-on, and keep an eye on the tracking number. Once at your destination, if the service did its job right, your bags will be safe and sound waiting for you to have a good time.

Rethink your technology

Technology is a good friend of the lightweight traveler. Dump the laptop and get a netbook. Sell your old books and get a Kindle. Throw your old chargers in a box and get a universal lightweight laptop charger.

Yes – the investment in technology will be pretty fierce if you really want to go ultra lightweight, but your back will thank you for it.

Borrow a friend (but not a stranger)

Traveling with a buddy? If you are on the road with someone who knows the tricks, or who simply doesn’t care about paying to check a bag, you can always ask them to carry one of your bags for you. Obviously, only do this with someone who trusts you, and don’t betray their trust by using that bag for your bootleg DVD’s and “herbal products” from Amsterdam. No, really – don’t do it.

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US Airways the latest to increase extra bag fee

by Tom Johansmeyer on

US Airways has joined the ranks of airlines increasing their fees for extra baggage. The low cost carrier is raising its extra baggage fees by $5 each way, which is comparable to the increases levied by Delta, Continental and United. With the new charge, US Airways will be charging $25 for the first bag checked, with a second bag costing you $35 each way. The new fee takes effect on February 1, 2010. If you pay in advance, you can pick up a $2 discount on the first bag and a $3 on the second bag. American Airlines is still charging $20 each way for the first checked bag and $30 for the second one. On JetBlue, the first checked bag is free, and Southwest will let you check two bags sans charge.

The increased fees aren’t terribly surprising. The travel market slump is likely to continue through much of 2010, especially with the job market unlikely to improve until the middle of the year. And, airlines have become accustomed to all the extra cash they pick up from these fees. Since you’re a captive audience, they know you’re likely to pay … what other choice do you have?

So, get ready to cram everything you have into the overhead compartment. You’ll draw the ire of everyone else on the plane, but you’ll have the satisfaction of a few Andy Jacksons sitting in your pocket.

10 travel resolutions for 2010

by Katie Hammel on

As 2009 draws to a close and we look back on the last 365 days of travel, it’s time to make some resolutions for the coming year. Here are ten travel resolutions that will help you be a happier, more fulfilled traveler in 2010.

Pack lighter
Nearly every domestic carrier now charges for the first checked bag. The fees are increasing as airlines are relying on the fees to supplement revenue and they show no signs of stopping. If you haven’t yet mastered the art of packing for a domestic trip with just a carry-on, now is the time to do so. Limit yourself to one pair of shoes in your bag, bring clothes that mix and match, plan to wash and re-wear your clothes if they get dirty, and wear your bulkiest items on the plane. Resist the urge to pack for every contingency, learn the 3-1-1 rules, and know that any minor inconvenience you suffer from packing light may be worth the money saved. Plus, there’s no waiting around for your luggage to be unloaded and no danger of it getting lost en route.

Remember to unplug

Many people are afraid to truly take a vacation from work. They worry about how it will affect their career or stress about the amount of work they’ll come back to. If they do manage to make it out of the office, they often spend their whole trip checking email and fielding work calls and texts. Step away from the Blackberry! Sign out of Twitter, shut down Facebook, and put your “out of office” notification on your email. You’ve worked hard for this vacation so unplug and actually enjoy it.Explore your own backyard
Don’t worry, I’m not going to suggest you plan a “staycation” this year. But I will point out that exploring a new place doesn’t have to mean jetting off to a destination halfway around the world. If finances are tight but you still want to take use some vacation time and broaden your horizons, spend your days discovering a place you haven’t been within the US, within your own state, or even within a few hours drive of your own home. In between trips, find ways to do some virtual traveling by learning about your dream destinations or celebrating other cultures.

Slow down
There’s so much to see in this great big world, and so little time to see it in, that it’s easy to fall into the trap of trying to squeeze in as much as possible on each trip. But when you do that, you’re just ticking things off a list and experiencing nothing. Slow down and take your time exploring a few places rather than trying to skim the surface of many. You many not be able to say you’ve seen every country in the world, but you can say you’ve understood a few.

Think outside the box for destinations
Resolve to shake up your travel m.o. in 2010 If you always opt for a European getaway, head to Asia this year. If most of your trips are to big cities where you can wine, dine, shop and visit museums, try a trip to a quiet beach or a countryside setting instead. Consider what you want to get out of a trip and look for other destinations that fit the bill. Dive enthusiasts who’ve explored most of the Caribbean’s depths can try the waters of the Mediterranean. Traveling foodies who’ve eaten their way around Europe can sample the tastes of India or learn the traditions of Mexican cooking. Reconsider places you might have dismissed before, especially those that are emerging as new destinations so that you can beat the crowds.

Try an alternative form of lodging
Who says you always have to stay in a hotel? This year, try a different kind of lodging. Sleep in a bed and breakfast, rent an apartment, CouchSurf or sign up for a home-swap. You may find that it’s not for you, or you may find your new favorite way to stay. As a bonus, alternative forms of lodging are often cheaper than traditional hotels.

Travel green
Help protect the places you love so that future generations can enjoy them. Resolve to cut back on your carbon footprint and do what you can to travel green. Try to stay in eco-friendly accommodations, take public transportation when you can, reduce your energy use at home, and invest in carbon offsets to help mitigate the damage caused by air travel.

Try one new thing on every trip
Travel is about experiencing new things, so why bother going to a new destination if you are just going to do the same activities, eat the same food, and explore the same interests? This year, challenge yourself to try at least one new thing on every trip. Sample a food you’ve never eaten, sip a local drink, learn a native skill, and engage in an activity you’ve never done before. It’s easy to fall into the routine of seeking out the same experiences in different places so challenge yourself to try something new.

Get out of your comfort zone
We travel to discover, not only new people and places, but also new things about ourselves. Push yourself out of your comfort zone in 2010. Try not only new things that you’re eager to experience, but also new things that scare you just a little. Eat that slimy, still-squirming mystery dish in China or face your fear of heights climbing the Sydney Bridge. You’ll learn a little about the world around you, and maybe even more about yourself.

Remember that travel is a state of mind
It’s easy to approach exotic cultures with respect and curiosity. It’s a lot harder to look at different cultures in our country and accept that just because they do things differently, it doesn’t mean they are wrong. Bring the acceptance you learn on the road home with you. Don’t lose your sense of wonder and curiosity once you are back on familiar ground. Remember that travel is a state of mind and you may be just as surprised to discover the world around you as you are destinations farther away.

Airline chairman in hot water for 840 pound luggage load

by Scott Carmichael on

When the chairman of Thai Airways arrived at Tokyo’s Narita airport, he did so with his wife, and 30 pieces of luggage. His official luggage allowance is just 132 pounds, so the 840 pounds of stuff he was dragging along with him on his trip was about six times too heavy.

Based on the excess luggage rates for Thai Airways, Mr. Wallop would have been expected to pay about $12,000 for the right to bring his luggage on the plane – but apparently he felt he was too important to pay. And that is where a firestorm of criticism started.

Thai Airways hasn’t posted a profit in several years, and the chairman was already on shaky ground. This incident has finally forced the airline board to investigate the incident, and they placed Wallop on administrative leave.

The whole story gets even better, because apparently Wallop demanded that all his luggage be sent to the lost and found depot at Bankok airport, in order to prevent it passing through customs (and being subject to import taxes). As the storm grew, Wallop even claimed all 30 bags were filled with donations for a local Buddhist temple.

Even the Thai government managed to get involved – and with growing calls for his resignation, Mr. Wallop will probably really regret pushing the limits on luggage allowance, since it will end up costing him his job.