Drunk mailman threatens mayhem, grounded for half decade

by Tom Johansmeyer on

Why is it always the postmen?

Robert Russell had added “former” to his “mail carrier” title after being laid off by Royal Mail. So, he took a trip to Malaga, Spain. This isn’t unusual; plenty of people do something nice for themselves after losing their jobs. It’s great for morale.

It didn’t work.

Russell got wasted on lager and vodka in the Gatwick departure lounge. By the time he was literally flying high, he threatened to kill his fellow passengers and at one point tried to get off the plane early … via an emergency exit at 30,000 feet. The closest thing to a caring moment was when this unruly passenger yelled at a flight attendant, “Oi, blondie. Come and sit here so I can stroke you.”

Touching.

At one point, he said he would take down the entire plane … an awfully ambitious claim for a guy who couldn’t get the emergency door open. Eventually, crew and passengers were able to subdue the former postal employee, following his physical display of stereotype. .

All this happened on October 15, 2008. The Brighton Crown Court has finally ruled. Russell is banned from every airport in the United Kingdom for five years and will have to pay a fine of £4,643. A 12-month prison sentence was suspended for two years. And, in case there’s hope for the passenger’s humanity, he’s been ordered to complete 200 hours of community service.

As crazy as this incident sounds, in-flight disruptions are more common in Gatwick than you may realize. Sussex Police had to address 58 incidents on planes last year … an increase of almost 20 percent from the 50 in 2007.

Galley Gossip: Swine flu on the airplane (a few things you can do)

by Heather Poole on

Today I’m flying from Los Angeles to New York to start my reserve rotation for May. I’m bringing my son along with me. He’s two. Because my husband travels on business often and I’ll be on-call, my son will be spending eight days with grandma and grandpa. Oh sure I’ll take the train out to see him in-between trips. That’s not the problem. The problem is with all this talk about swine flu, I can’t help but be a little nervous, not for me, but for him!

We’ll be traveling by plane and in New York where 75 people in Queens were recently diagnosed with the disease. Did I happen to mention my crashpad is in Queens? I’ll have zero control over where I’m going and how long I’ll be there. When I voiced my concerns, here’s what a few of my friends had to say…

  • “Heather, I think there’s a Mexico City layover with your name all over it! Hee, hee!”
  • “Don’t think you have to go to Mexico, Mexico will come to you. Start a new trend, nothing is hotter than a flight attendant with a Michael Jackson mask on! If you rock the body condom from the movie Naked Gun, I want to be there!”
  • “Every time I wake up in the MEX layover hotel I breathe a sigh of relief that I wasn’t crushed in an earthquake overnight. Now if I can just not breathe while down there . . .
  • “The only other thing you need besides a diagnosis is a company that’s not completely irrational and predatory about sick leave use. The company has denied me sick time, garnished pay for the days missed, and said to the union, “grieve it,” which is a years-long process.”
So what am I, the flight attendant, required to do if I see a passenger who may be exhibiting swine flu like symptoms?

  1. Isolate the person as much as possible.
  2. Contact the airline physician on-call. What I would actually do is call the cockpit who would then contact the ground who would then pass along important information.
  3. The airline I work for is providing extra gloves and thermometers for flight crews to use, as well as masks for passengers who may be infected.

Please note: As of April 26 there have only been mild cases of swine flu reported in the United States and most people have made a full recovery.

As of today, Argentina and Japan are the only two countries I’m aware of that are taking action. If you are flying into Argentina, all passengers and crew will be required to fill out a form that ground personnel will be distributing in order to enter the country. If you are traveling into Japan, all passengers and crew will be quarantined. That means passengers and crew will be required to remain on board the aircraft until Japanese health officials come on board and clear the flight.

Remember that post I wrote not too long ago about the sick passenger who didn’t ask for much (just my next unborn child), well if I had her on board a flight today I’d definitely wonder if she had the flu – as well as whether or not she was crazy. Honestly, I have no problem helping sick passengers, but at the same time I really don’t want to get sick and bring whatever it is they may have (or may not have) home to my son. Remember, he’s two! So what am I going to do (that you can do, too) in order to make sure this doesn’t happen?
  1. Wash hands often with soap and water (I’ll be packing travel size antibacterial hand lotion)
  2. Cover mouth when coughing or sneezing (use the inside of your elbow, not your hand)
  3. Report anyone who may appear sick. Passengers can report to a flight attendant who will then pass along the information to the correct authorities.

Peter Greenberg, the travel detective, doesn’t seem to be all that concerned. Yesterday he wrote on Twitter.com..

Remember SARS? I traveled at that time to Hong Kong — when hotel occupancies were around 3%. Had one of the best travel experiences ever. And how about the avian flu? About the only people infected (and there were incredibly few) were those who actually worked on chicken farms.”

I have to admit that Peter actually made me feel a little better about flying. Even so, I did what every flight attendant has probably already done, I went online and plugged the words SWINE FLU and FLIGHT ATTENDANT into the search engine. Just to see if anyone had it. So far so good. No one has it. Thank god! Here’s some other interesting information I found online concerning flight attendants, passengers, and the swine flu…

USA TODAY wrote… the USA’s largest flight attendant union, says it is directing members to keep an eye out for flu-like symptoms, especially on trips to Mexico. “We’re also pushing airlines to supply gloves and masks.” If a flight attendant observes a passenger with flu-like symptoms, the procedure is to isolate that person as much as possible, Caldwell says. So far, the travel industry is trying to accommodate travelers’ fears. Nearly every U.S. airline with routes to Mexico is waiving cancellation fees or rebooking flights.

Barcelonareporter.com wrote..The union STAVLA, a union that fights for the rights of flight attendants has condemned the airline for not allowing attendants to wear gloves to protect themselves against possible Swine flu infection. A source within the union said it had reiterated a request first made in 2003 for flight attendants to wear gloves when handling biological waste that is generated aboard, this request was put to the Health and Safety Committee and denied.

STAVLA, which has announced that it may take legal action against Iberia, has stated that each flight attendant assigned to the overseas fleet is in contact with about 33,000 passengers a year and has stressed that flights go “several times a day to Mexico.” The union said that after a circular sent to employees yesterday Iberia said ” it only allows the use of gloves by the flight attendant serving a passenger who, in his opinion, is affected by the infection.”

The union representatives of flight attendants recalled that the Regional Institute of Occupational Safety and Health at Work (IRSST) in Madrid has admitted that biowaste requires protective gloves, but “Iberia the practice remains prohibited for reasons of image” .

THE DAILYRECORD.COM wrote…

Q: What can flight attendants and gate agents do?

A: At the airport, gate agents can notify CDC officials at the airport to check waiting passengers who exhibit flulike symptoms. On board, flight attendants are authorized to isolate a sick traveler from the rest of the passengers if possible. Flight attendants also are authorized to dispense face masks to passengers who exhibit flu symptoms.

Have you booked a trip to Mexico and can’t decide what what to do – whether you should stay or go? And if you do decide to stay home, how do you get a refund? Click here for answers

Photos courtesy of (passenger) Wendy Tanner, (flight attendant) Aaron Escobar, (hands) Cafemama – Flickr.com

Galley Gossip: A question about turbulence and being scared at work

by Heather Poole on

H i Heather,

Are you ever afraid to fly? Or were you in the beginning of your career? I have recently been invited to training for a FA position with a major airline. It has been a dream of mine my whole life! I am so excited….however….sometimes I am nervous to fly! I fly A LOT. Usually a few times a month. Sometimes I am perfectly fine, and other times I am nervous. I’m worried about this and wondering if you ever felt this way?

I was on a flight last month from MCI to SMF with a stop in DEN and within about 3 minutes of take off we hit severe turbulence. I have never felt turbulence that strong before and neither had my husband who also flies at least once a week. We had the whole zero gravity thing going on, the plane was actually rolling from side to side and I’m positive that if someone hadn’t had their seat belt on they would have hit the ceiling. I mean, it was pretty darn scary! After we reached altitude and smoothed out I went to the back and talked to the flight attendants. One of them told me that it was probably one of the roughest take offs she had ever experienced. I know it’s not common but I was terrified!

Well, thanks for any advice. I WANT to do this, I just want to make sure that I’m not going to be scared at work everyday!

Leesa

Leesa,

Congratulations on getting hired with a major airline! Flight attendant training is not easy. A lot of information will be thrown at you all at once. There will be late nights, early mornings, and lots of caffeine, but whatever you do, don’t get tired and quit! It’s going to be the longest seven and a half weeks of your life, but you’ll be glad you did it when those silver wings are pinned to your blue lapel.

As far as turbulence at work goes, the only way you’re going to know if you’ll be scared or not is to go to work and test it out. If you are scared, I’d give it a few months, or as long as I could take it, just to see if flying is something I could get used to. Worst case scenario is you’ll have to quit. So what. At least you gave it a shot, gained an amazing experience, and won’t spend the rest of your life wondering what could have been if you’d given it a shot. Being a flight attendant is a great job, but it’s not for everyone.

Thankfully severe turbulence is rare. I’ve only experienced it three times in my fourteen years of flying. When you go through training, Leesa, you’ll learn all about turbulence, the four different kinds (light, moderate, severe, extreme), and how you should always take care of yourself first, which means sit down, fasten your seat belt, and worry about the beverage service later!

Hundreds of flight attendants get hurt every year from ignoring turbulence. We get so used to it, I believe, we try to do things we probably shouldn’t be doing when the ride gets a bit too bumpy, like serving those last three rows drinks when we should probably wait and serve them later. When I first started my flying career, it was mandatory to do seat belt checks as soon as the seat belt sign went on. A few times I remember barely being able to walk down the aisle and thinking to myself, how can this be safe? Now flight attendants only check belts if we feel comfortable doing so, meaning we feel safe enough to walk through the cabin. What good is a flight attendant if that flight attendant hits the ceiling during a compliance check and has to be taken off the flight in a wheelchair?

As far as being a nervous flier, I am not afraid to fly and have rarely ever been nervous in flight. Turbulence does not scare me, but it’s what can happen to those who are not seated with their belts fastened during turbulence that I find frightening. I’ve heard horror stories from flight attendants that include all sorts of broken bones and back surgeries, but not one of those stories involved a seat belt. Ninety-nine percent of the time the Captain will give the flight attendants a warning so we have a chance to put things away and take our seats. But turbulence does happen even without warning, which is why it’s so important for passengers to remain in their seats with their seat belts fastened at all times- even when the seat belt sign is not on.

Like I said, I’ve only experienced really bad turbulence three times, and the first time happened on a training flight for Sunjet International Airlines, a low cost carrier I worked for years ago. I still consider that flight the most frightening flight I’ve ever worked in terms of turbulence and scared passengers. We were working a Super80. Except for the side wall lights that had been flickering on and off throughout the flight, it was dark in the cabin. The Captain had told us to take our seats, so we did, and there we sat for quite a long time. Nothing happened. The ride was smooth. Just when I wondered why we were sitting, we suddenly began to violently rock side to side and those flickering lights only made the situation worse. Passengers began to scream, a few prayed, and one even lit up!

“Put that cigarette out!” I yelled from my jumpseat

“This could be my last flight!” The passenger screamed back.

While it was an eerie flight with the flickering lights and the bumpy ride, the turbulence didn’t scare me half as much as the hysterical passengers.

A few months ago on a flight from New York to Los Angeles the flight attendants were told to prepare for landing a little early due to turbulence in the area. I’d been flying the same route for a few days in a row, so I thought I knew what to expect, which is why I had already done my compliance checks, taken my seat, and had my belt strapped across my lap, but nothing prepared me for what happened next!

As soon as the Captain asked the flight attendants to take their seats, the flight attendant in the galley attempted to lock up the inserts of sodas (so they wouldn’t fly out and hit us in the head), but because she took those three extra seconds to secure the galley, she did not make it back to her seat in time. Onto the floor she crashed. When she tried to stand up, holding onto the walls for support, she fell back down. Again she stood, but ended up landing in my lap. I held onto her tightly as we bounced up and down, my fingernails digging into her skin. If not for my tight grip, she would have hit her head on the ceiling. After it was over, I had a difficult time releasing my fingers from her waist. Of course the turbulence was scarey, but it was the flight attendant who fell on the floor and then ended up in my lap that could have been seriously injured that worried me the most.

On my last flight from Dallas to New York , Colleen, my coworker, and I had just pulled the beverage cart to the front of the aircraft. The ride was smooth, so the seat belt sign was off. I had just served a passenger a vodka tonic and had collected $6, when we experienced our first hard jolt. Clear air turbulence, the captain later told us. I grabbed onto the seats and looked at Colleen who was already looking at me, eyes wide. We didn’t say one word to each other as we quickly rolled the cart to the back of the aircraft. Passengers actually tried to stop us for drinks.

“Flight attendants take your seats!” boomed the Captain’s voice over the PA system. We were only halfway to our jumpseats. I didn’t think we were going to make it.

“Should we angle the cart?” asked Colleen, as we continued moving backwards down the aisle at a fast pace.

“I don’t know!” I said, not about to stop for a second. Somehow we kept on moving, holding onto the seats and overhead bins for support, until we were almost at our seats.

Because I was on the far end of the beverage cart and my jumpseat was behind the last row of coach seats, I knew I wasn’t going to make it, so I sat down in the first open passenger seat I could find and buckled up. Thank goodness the flight wasn’t full. The passenger seated at the window looked green, so I handed him the barf bag located in the seatback pocket in front of me. Colleen took a few more steps, angled the cart and locked the break, before strapping into the jumseat located in the galley. I threw her a blanket and she tossed it over the pots full of hot coffee and tea. For ten minutes we rode it out.

At some point a passenger seated in the middle of the cabin got up and ran to the back, stopping at the cart blocking the aisle. “Sir, you need to be in your seat right now!” Colleen barked.

Without saying a word, he ran back to his seat. I figured he was sick and wanted to use the bathroom. What else could it be? A few minutes later, after the worst of the turbulence was over, he got up again, even though Colleen and I were still strapped into our seats.

“The seat belt sign is still on!” I said as he passed by. Passengers seated nearby just shook their heads.

Before Colleen could tell him to go back to his seat again, he said, “Ummm…are you still selling snacks?”

Now this is what scares me, Leesa, passengers asking for snacks when the captain has ordered the flight attendants to take their seats, not turbulence. Because one big jolt and this guy who wants to purchase a cookie is now on the floor and I’ve got to take care of him. But not until I take care of myself, first.

Hope that helps, Leesa. Good luck at flight attendant training! Make sure to write back and let me know how it’s going.

Heather Poole

To read more about turbulence, check out Kent Wien’s Plane Answers post, when are pilot’s afraid of turbulence.

Photos courtesy of (wings), (flight attendant) Cartel82 – flickr

Airline passenger swears, throws water, makes threats and hits an elderly man with a fork

by Jamie Rhein on

In a truth is stranger than fiction tale, picture this: You’re sitting minding your own business on a Jet Airways flight from London to Mumbai, India. The engines are humming. Perhaps, the “fasten your seat belt” light has gone off. Luggage is stored and you’re settled in. All seems normal. But WAIT! The young guy in his mid-twenties who is sitting near you starts verbally abusing you and anyone within earshot. Then he ramps it up a notch and grabs at the breasts of the woman sitting next to him.

After she moves seats to get away, he continues on his rampage going from bad to worse. He stands on his seat for better a vantage point, perhaps.

When the male flight attendant tries to stop him, the passenger (allegedly) throws water in the attendant’s face and continues his verbal rampage.

He also threatens to throw his passport out the window (neat trick on an airplane), rips up his boarding pass, and hurls a fork at an elderly man.

Finally, the passenger is handcuffed and tied to his seat after the pilot asked for something to be done with the guy. Eventually, he falls asleep and wakes up right as rain as if nothing had happened. Regardless of his personality shift, after the plane landed in Mumbai, the police arrested him because of his behaviors. Now they’re trying to figure out what caused the outburst.

According to the article in The Times of India, the man is an engineering student.

For a video of the news story, click here.

Man gets off plane via exit door: Did he wait for the ding?

by Jamie Rhein on

Don’t try this at home.

When a Delta plane arriving from Salt Lake City landed in Phoenix yesterday, one man opened the emergency exit door at the back and got off by hopping off the wing. Or perhaps he climbed down? Regardless of how he got off, he was apprehended, naturally, and could be in bigger trouble than he anticipated.

To his credit, the plane was at the terminal already, and other passengers were beginning to exit the front like normal people do. It wasn’t like he got off in the middle of the runway before the plane taxied to safety. People who apprehended him were runway personnel. One has to wonder what this guy was thinking and where he was going.

The man is old enough to know better–he is 37, but perhaps he was aiming to relive a school days experience when kids sometimes bolt off a school bus out the exit door. I remember that scenario happening on at least one occasion. It wasn’t me.

Maybe all those people struggling to remove the carry-ons they brought on the plane with them to avoid checked baggage fees made him snap. [via FoxNews.com]

Other tales from the skies
Amazing and insane stories from a real-life flight attendant and co-pilot