If you’re like many hotel guests, you probably just waltz right past the concierge desk without a second thought. After all, unless you need a hard-to-get restaurant reservation or last minute theater tickets, you can probably figure out whatever you want to know with a quick search of Google. But what if we told you your concierge might be able to help you quell that nasty hangover, or that they could put the spark back into your love life?
A growing number of high end hotels are bringing in specialty concierges whose job is to provide more personalized services to hotel guests. For example, Westin Hotels & Resorts has recently employed a running concierge who can share advice and help guests achieve their fitness goals. Meanwhile the Viceroy Riviera Maya has its own soap concierge for the traveler who just can’t bathe without some hand-shaved artisanal soap.
One specialty concierge we can imagine being in high demand is the Ritz-Carlton New Orleans’ “Recovery Concierge.” Guests who partied a little too hard can head to the concierge for hangover help, and might find themselves being prescribed a hair of the dog treatment, an in-room massage, or some fresh fruit to give them a healthy energy boost. And then there’s the “Romance Concierge” at the Rendezvous in St Lucia. Her job is to help romantically challenged individuals woo their partner by organizing private dates on the beach, musical serenades, and private sunset cruises, among other things.
What kind of fantasy concierge service would you like to see in a hotel?