Ask Gadling: Getting the most (hotel) bang for your buck

We’ve talked a lot about hotel promotions and packages, but how do you choose what’s best for you and your budget? That’s the topic of this week’s question, from Cindy in San Antonio, who wants to book a nice hotel without paying for unwanted amenities.

“I want to go on vacation this year, but I’d also like to get the most bang for my buck. I don’t want to seem greedy, but I want more than just a hotel room and I don’t want to spend money on things I’m not going to take advantage of, like free water sports or spa gift credits. How do I get the most bang for my buck at hotels, without having to compromise my vacation?”

Gadling: Your question isn’t out of the ordinary and certainly isn’t greedy. It’s completely natural for you want to the most for your hard-earned cash, especially when you travel. I’m here to tell you it’s possible to travel in style, without breaking the bank. Here are a few tips before you book:

1. Think outside the box. Just because you’re familiar with some hotel brands doesn’t mean you should exclude others. Many people fall into the “I can’t afford that” or “It’s too basic” frame of mind without even checking out the hotels first. Hotels like Hyatt, Marriott and Wyndham have ‘upscale’ brands that act like resorts and offer different amenities and packages from their flagship hotels. In the same way, luxury hotels like the Ritz-Carlton and Four Seasons offer vacation packages that include everything from dinners to spa days to tours, and more. The cost for these add-ons is often less than what you would pay if you priced it out a la carte, and you get the service that luxe hotels are known for. Don’t shy away from boutique brands, either. Hotels like Kimpton’s and Affinia’s are smaller than big name hotels, but they offer the same amenities (sometimes more) and host special ‘theme’ packages depending on the time of year you travel and what you’re looking for, including family packages, girlfriend getaways and city tours.

View more Ask Gadling: Travel Advice from an Expert or send your question to ask [at] gadling [dot] com.

2. Use loyalty points. If you’re a member of a hotel’s loyalty program, look to them first before booking. Hotels will cater to their loyalty members, even if you don’t have enough points for a free night. Just having a membership goes a long way these days (and the memberships are free!). If you’re not a member of any hotel loyalty programs, check with your credit card company or airline rewards programs. Credit card companies offer great travel deals that allow you to gain points when you book through them, and they also have promotions that are specific to them so you might find something that suits your tastes and isn’t offered on the hotel’s websites. The same logic applies to airline miles programs – airlines and hotels have teamed up to offer packages that include airfare and hotel stays, so it’s likely you can save money and stay at some great properties.

3. Don’t be afraid to ask for what you want. If you find a hotel and package price that’s perfect, but the package offerings aren’t quite right, call their customer service line and ask for some re-shuffling. Tell the agent exactly what you like and don’t like about a package, and ask if they can accommodate you with another package for the same price, or throw in a few of the things you’re seeking. Many times, the hotel will sell you the package with all the inclusions, and give you the extras you’re seeking for free. Valet service or free parking, free WiFi, additional beds (which often come with a charge) and credits in either the restaurant, bar or spa are common requests that hotel’s often accommodate. Remember, this is the hospitality business – their job is to cater to the customer, so ask for what you want and you’ll be surprised at what you get!

Enjoy your vacation, Cindy, and remember: you work hard for your money, so make it work for you!

Daily Pampering: The Presidential Suite at The Portman Ritz-Carlton, Shanghai

Ever wonder where the (very) VIPs check in when they travel to China? If they’re staying in Shanghai, they are staying in the The Ritz-Carlton Suite at The Portman Ritz-Carlton – the largest presidential suite in the city.

The presidential suite takes your breath away from the moment you walk off the elevator on the 45th floor. The suite is the perfect blend of modern and Mandarin decor, including original local artwork and sculptures.

Think you’re worthy of a night in the lap of Shanghai luxury? Well, shell out the right amount of Yuan (and claim a pretty swanky title) and you can stay in the 5,382-square-foot suite that includes:

  • Living room with fireplace, separate sitting areas, and floor-to-ceiling views of Shanghai
  • Sauna and steam room in your suite
  • Private exercise room equipped with a treadmill and massage table
  • Full-sized dining room
  • Private office, adjacent to the fitness area
  • Walk-in closet with private butler entrance
  • and much, much more…

The suite is adorned with Chinese antiques artifacts and luxurious touches including leather walls, fresh flowers and his and her robes, designed uniquely for each guest.

The pièce de résistance of this spectacular suite, however, is in the bathroom. The bathtub is separated from the rain shower, and features magnificent views of Shanghai.

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Want more? Get your dose of Daily Pampering right here.

Marriott International launches water conservation project in China

Marriott International is doing more than building hotels in China. The hotel company, which currently operates 45 hotels in China under the JW Marriott, Marriott, Renaissance, Courtyard by Marriott, Marriott Executive Apartments and The Ritz-Carlton Hotel brands, announced Monday it will invest $500,000 in seed money to support a water conservation program in China.

The “Nobility of Nature” program aims to protect the largest source of fresh water on the planet, with a focus on work in Sichuan Province, the area hit hardest by the 2008 earthquake. In addition to the planned water conservation announcement, the Marriott and Ritz-Carlton hotels in China have committed to reducing their water and energy use by 25 percent by 2017.

According to a press release from Marriott, the water project will assist rural communities in Sichuan Province with sustainable businesses, such as mushroom farming and honey production, which will place less stress on the environment.

“Marriott is committed to doing business in China and to the well-being of the Chinese people,” said J.W. Marriott Jr., chairman and chief executive officer of Marriott International. “There’s a Chinese proverb, ‘when drinking the water, consider the source’. Water is the key to prosperity and sustained economic growth. Helping to develop viable ways to preserve the water supply and conserve water in our hotels is important to our business, our associates and our customers.”

Marriott plans to add an additional 25 hotels in China by 2013, and each hotel is expected to contribute to the water conservation program. Specifically in China, Marriott’s hotels have reduced water usage by 13.5 percent and energy use by 15.7 percent in the past two years. This isn’t the first time Marriott and its employees have come to the aid of Sichuan Province. In 2008, the company raised more than $3 million to help provide disaster relief to victims of the earthquake which took the lives of nearly 70,000 people.

Marriott International will work with Conservation International and the Government of Pingwu County to provide training and resources to the local communities involved in the project. For more information click here.

Free spa experience at the Ritz-Carlton Naples

Any spa-lover needs to visit the Ritz-Carlton Resorts of Naples, because the Elements treatment at the beach property is nothing short of incredible. Now, the chance to visit the spa free makes this an absolute no-brainer. This is one of my favorite spas, and the deal might be enough to get me to book a flight.

Stay at either the Ritz-Carlton beach or golf resort, with the Spa Escape Package, and you’ll get a $200 spa credit, basically making your treatment free. You may want to have a little extra work done, but to have $200 knocked off the price from the start makes that a lot easier to handle. Rates start at $349 a night for the beach resort and $259 for the golf resort.

Need more incentive? From June 1, 2010, through the end of October, you can take advantage of the spa’s “Me Time” deal. When you book a 50-minute massage or facial, you can have your choice of two complimentary enhancements (a $50 value). On the list are hair masks, back scrubs, collagen masks and lip treatments. This is available every Sunday through Friday from 9 AM to 1 PM (but it can’t be combined with other promotions or discounts).

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Boston hotels waive bottled water charges while city remains in a water emergency

Two million people in the Boston area remain without water today following a catastrophic pipe rupture this weekend. While state officials work to repair the pipes and restore normal water usage through Boston and its surrounding 29 counties, Boston hotels are handing out freebies on what is usually a hot hotel room commodity: bottled water.

What would normally cost visitors upwards of $3 from the hotel mini bar or presentation tray is now free to guests staying at hotels.

State officials have issued a mandatory “boil water order” to affected counties that include: boiling water for at least one minute before use; no hand-washing or dish-washing in tap water; and most importantly, no drinking water from a tap or faucet, even if it’s filtered. I checked in with a few hotels in the city to learn what they’re doing to help guests cope with the water outage.

The Colonnade Hotel
informed me that all bottled water and all mini-bar water is complimentary for hotel guests. The Mandarin Oriental Boston is handing out free bottled water to all guests and the hotel colleagues, and all the dish-washing units in the hotel rooms have sanitizing cycles with sanitizing tablets. The Four Seasons Boston is putting extra bottled water in all the rooms at turndown and using bottled water to brew all coffee.

At the Ritz-Carlton, Boston Common, general manager Erwin Schinnerl told me the hotel is taking every precaution to ensure guest and staff safety.

“The Ritz-Carlton, Boston Common has operated uninterrupted for the past couple of days,” said Schinnerl. “All guest rooms are provided with ample bottled water, fresh ice is being provided, cooking, coffee/tea brewing and dishwashing processes have been modified to include previously boiled water and sanitation procedures for dishwashing, to assure no health and safety procedures are compromised.”

Thankfully, the water crisis is close to over. State officials were able to take a water sample early this morning from the busted pipe and results are expected back this afternoon, according to Ria Convery, a spokeswoman for the Massachusetts Water Resources Authority. The MWA hopes that full water restoration will be back to normal within 24 to 48 hours, but until the all-clear comes from authorities, everyone in Boston is required to use and drink only bottled or boiled water.

Were you traveling through Boston during the water crisis? How did your hotel help you? Let us know.