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Articles tagged “Ritz Carlton”

Kapalua, Hawaii – 23,000 acres of Maui Heaven

by Annie Scott on Sep 28, 2009

Kapalua, Hawaii is an exclusive resort destination which is something of a best-kept-secret on the island of Maui. I hadn’t heard of it a few months ago, and now I can’t wait to go back.

Before we get into the delicious details, allow me to briefly make my case for why vacationing in Hawaii is like, the best idea ever:
1. All the comforts of home. As I mentioned in my article about the rainforest, Maui has Office Max, Barnes & Noble, Baskin Robbins; everything you secretly didn’t want to go without on your vacation.
2. In addition to the comforts of home, there are also active volcanoes, rainforests, and all your tropical adventure activities like zip-lining, parasailing and more — and don’t you feel a little safer doing that stuff in America, where you know insurance must be bananas?
3. Your money is good here. No changing of currency not only means you don’t have to do math, but you are also less likely to be ripped off by locals whose dollars are worth something else.
4. No customs, no passports, no weird, unexpected laws.
5. The time change works in your favor. Wanna sleep late? You can get away with it, because if you’re coming from the continental US or Canada, Hawaii is a few hours behind. I came from New York, so I would get up at 6 AM feeling like I slept till noon.
6. It’s freaking Hawaii. And yes, it is that gorgeous.

Onto Kapalua and the three places you can stay. Here’s one:
%Gallery-73767%So. Unless you’re into boats, Kapalua is typically reached by flying into Maui’s OGG international airport, then driving about 50 minutes around the perimeter of the island. Yes, the shortest distance between two points is a straight line, but there’s a volcano in your way (pesky) and it’s a beautiful drive.

There are three places you can stay in Kapalua, making it far more exclusive than Lahaina (which you pass on the way), where everyone and their mother has a hotel. The first and most beautiful digs in this blogger’s opinion is the Ritz-Carlton Club and Residences, nestled stylishly on Kapalua Bay, just steps from some of the best scuba diving and snorkeling in the world. The Residences consists of 84 private ownership properties which start at $4 million. If that’s laughably steep to you, consider the Club — 62 fully-furnished, deeded one-twelfth ownership properties (basically timeshares) which start at $350,000. The Club and Residences are elegantly appointed and fabulously designed — the architecture is stunning and distinctly Hawaiian — and extremely convenient to golf, the brand new Kapalua Spa, and more. Ownership also includes exclusive access to the Ritz-Carlton Club and Residences’ dining and pool, which are not to be missed. Click here for more on all that.

Now, let’s talk about accommodations for those of us who aren’t into buying (or don’t have 350 grand to spare); there’s the Ritz-Carlton, Kapalua and the Kapalua Villas.The Kapalua Villas are a great choice for families, as they’re condo-style rentals complete with parking spaces and a large pineapple in every fridge. The Villas are divided into The Bay Villas and The Ridge Villas — and though staying at The Ridge means a bit of a hike to get down to the beach, the views are spectacular, and there are swimming pools on-site up there. Guests of the Kapalua Villas also have access to the pool areas at the Ritz-Carlton hotel, as well as free shuttles to get you all over Kapalua, including to golf, free tennis, and fabulous restaurants like The Plantation House and Sansei Seafood Restaurant & Sushi Bar. The Kapalua Villas run from just $169 per night to around $599, depending on size (up to three bedrooms) and season. And though they may provide the comforts of home like your own kitchen, free phone calls, and a daily newspaper, there is still maid service. Because you’re on vacation.

I know I said that the Ritz-Carlton Club and Residences was the most beautiful option, but the Ritz-Carlton, Kapalua hotel is no slouch. The gorgeous, 54 acre property recently underwent a $180 million renovation, and includes a luscious spa and six dining options from the lobby bar with live music to fresh fish by the beach, as well as the extravagant and magical AAA Four Diamond restaurant The Banyan Tree, which sources 100 percent of its herbs from organic gardens located (and strollable) on the grounds. The Banyan Tree alone is worth your trip to Kapalua.

The Ritz-Carlton hotel is also equipped with residential-style rooms, so families who are looking for the hotel atmosphere but want to be able to cook are well provided for. Another amenity for both families, couples, and lone travelers is the Jean-Michel Cousteau Ambassadors of the Environment center on the property, which leads expeditions up to the Maunalei Arboretum Rainforest and takes guests snorkeling with underwater cameras in Kapalua Bay. You can ask about their monthly Give Back Getaway programs, or just arrange a trip to either destination privately with the center. Prices start at $299 and go up to around $6,500 for the lavish Royal Pacific Suite on the top floor.

Check out the gallery for photos of the Ritz-Carlton hotel, and visit Kapalua.com to learn more about this top-notch, cook-pine-peppered, fabulously luxe destination.

This trip was paid for by Kapalua Resort & The Ritz-Carlton, but the views expressed within the post are 100% my own.

The secret activities of The Ritz-Carlton – Poll

by Annie Scott on Sep 2, 2009

This past weekend when I was checking out the Ritz-Carlton’s event capabilities, I attended several presentations, including one on the ways the luxury hotel chain is continuing to expand and improve.

Not going into much detail, the Ritz-Carlton representative talked about packages called Give Back Getaways, Meaningful Meetings, A Vow to Help Others and VolunTeaming — I hadn’t heard of any of those before. One catchphrase he also mentioned (which did ring a bell) was Community Footprints, aka the Ritz-Carlton’s commitment to doing good things for the local communities they occupy.

With a little Googling, I found the Community Footprints website, which lists some of the above programs as well as their “Human Rights Policy Statement.”

I was not the only one who felt that this important stuff was glossed over in the presentation (which talked more about how the RC has expanded from 32 to 74 hotels in the last nine years and that they are developing a new concept called Ritz-Carlton Reserve, which will be a series of smaller, more intimate hotels). In the question and answer section at the end, many of my fellow attendees wanted to know more about all these great things the Ritz-Carlton was doing — and helping guests to do — for the environment and their local communities.

Then I learned something. Senior Vice President Ezzat Coutry responded with “We are very careful about bragging about what we do for the communities.”
What? Don’t they know that if travelers knew how much work they’re putting into their communities (we’re talking $8.55 million in cash and in-kind donations and 57,000 hours of volunteering in 2008 alone!), it would make them look good?

Yes. They do know that. And they’re way ahead of us. “We struggle with that,” Coutry continued, “We do something great — do we say it or not?”

“We don’t want it to appear self-serving,” added Verona Carter, Area Director of Public Relations for Mexico and the Caribbean.

Here’s what I learned — in my career-long quest to find out what’s cool and great and tell everybody, getting information about the good stuff some larger companies like the Ritz-Carlton are doing has often felt like pulling teeth. I never really understood why getting the information was so hard; why there weren’t fabulous press releases and huge celebrations … and it turns out that the answer is simple modesty.

In this age, where we crave more corporate transparency, do we just want to know the bad things that our large chains are doing, or do we want to know the good things? Does the fact that the Ritz-Carlton is so actively working on sustainability and the well-being of their communities make you like them more — and if they’d advertised it (above and beyond it just being there on the website if you go looking), would you feel differently?

Well, in any case, the word’s out now. What do you think?
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Events at The Ritz-Carlton

by Annie Scott on Sep 1, 2009

This past weekend, I had the extreme pleasure of attending the annual Insurance Advisory Council meeting at the Ritz-Carlton in Rose Hall, Jamaica. The Ritz-Carlton hosts a yearly visit with meeting planners who work with insurance giants (no one from AIG to my knowledge; that scandal was left to the St. Regis) to find out the needs of their group and, of course, to show off what they can do a little in hopes that it will encourage the planners to book their hotels for those big company getaways. They meet with groups from other industries, as well.

I recently wrote about the Meetings Within Reach package which is offering businesses very competitive prices. Corporate annual meetings and large groups account for a huge slice of the Ritz-Carlton occupancy pie, and it was no surprise to find that they really know how to do it right. Over the course of a couple of days of meals, activities, late night pool parties and a fair amount of rum, I found myself bonding with this group of people I didn’t otherwise know, learning about not just their work, but their lives and how they react in different situations.

For example, rather than playing hippy-dippy trust exercises, the Ritz-Carlton offers your group a chance to check out the local zip-line, paint a local orphanage, and showers you with elaborate parties including music, dancing, fortune-telling and more.

Of course, as always, it’s the little things that make Ritz-Carlton hotels special — and especially luxurious. Check out the gallery to see what your company’s annual meeting could look like.
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The hard truth of green luxury travel

by Tom Johansmeyer on Jun 3, 2009

“Green” has become yet another upscale offer for hotels and resorts around the world. The concept allows a premium to be charged – and justifiably so, given the increased expenses that come with minimizing environmental impact. Guests get to feel good when they indulge, and the hotel makes a few extra bucks. Everyone wins, right?

Well, it isn’t that simple. Any environmentally friendly measures publicized by a resort may be inherently “green.” A bag made from recycled material, for example, may result in a lower carbon footprint. However, this probably won’t compensate for wasteful behavior elsewhere on the property. Luxury is wasteful by design, and travelers seeking green resorts need to think past the trappings of conscience publicized by the resort.

Think about any hotel room – from mid-range through the absurdly upscale. The toilet paper is replaced when only a third of the roll has been used. Soap used once or twice is swapped for a fresh bar. You can opt to use the same towel two days in a row – likewise sheets – but it isn’t the norm. It’s a choice you get to make. So, who gives a shit if the lettuce is grown locally?

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Well, that’s a tad unfair. Every measure does count. So, a hotel that only buys produce from local growers or fish from sustainable sources is making a difference. Unfortunately, it’s difficult to reconcile these behaviors with what you see when you walk into your guestroom for the first time.

The lights are on.

The air conditioner is running.

The television is turned to the hotel’s proprietary station.

The radio next to the bed is playing slow, carefully selected music.

And so on.

When it comes to the confluence of luxury and green, the priority will always be given to the former. Any measure that detracts from the guest experience will not be adopted – which becomes increasingly true as the standards of the hotel or resort increase. And, this is probably what you want. After all, when you choose a destination based on service, comfort and style, you’re looking for service, comfort and style. You elected not to sleep in a tent in the middle of the desert for a reason!

Since a luxury property won’t cut back on some of the basics, there are a few things you can do to trim your carbon footprint when you check into an upscale establishment. First, use only the lights that you need, open the curtains and turn off the devices that don’t matter to you (e.g., the television tuned to the hotel’s ads). Turn the lights off when you leave the room. Do the basics … the stuff you would do back home.

Since you can’t erase your impact completely, buy your way out of it. You can purchase carbon offsets (from Terapass, for example). These are financial devices that basically compensate for the carbon emissions for which you’re responsible. Let’s say you drive your car 10 miles. You’ve created some emissions, and there’s nothing you can do about that. But, you can buy energy that’s created through sustainable sources (via the offset). That means that green power has been created and sent to the grid … and eventually is consumed. You used fossil fuels but balanced it out by supplying someone else with energy from an eco-friendly source.

Consider making a positive impact. “Voluntourism” is gaining momentum. You don’t have to take a vacation strictly to volunteer somewhere. Instead, set aside part of your trip to make a difference. The Ritz-Carlton’s “Giveback Getaway” program, for example, allows you to set aside as little as a few hours to help an organization near the resort (for me, it was helping on a panther refuge at the Ritz-Carlton Golf Resort in Naples, Florida).

The eco-friendly lingo may deceive you at some resorts, but you can overcome the marketing hype and take control of your carbon footprint. From the small to the profound, there are steps you can take while traveling to make a difference. If you don’t care – hey, that’s your choice. Just be realistic about the green offering and the impact it has.