Travel Links We Like for 12/12

by Jason Clampet on

We don’t like to think that collecting links to stories we liked this week is lazy blogging, we like to think it helps justify all the online reading we did while we were meant to be working on something else. We also like to think it will help you discover something you’ll like too.

So here’s our soon-to-be weekly roundup of Travel Links We Like.

Notable Travel Books of 2014, by Andrew McCarthy
McCarthy begins his roundup with the admission that travel writing is complicated these days: “in our Google Maps world, even once sleepy places like poor Provence have become hackneyed and played out.” He still manages to find five titles — three titles about exploring the world and two compilations of stories — to recommend. There are some familiar names in the roundup, including Gadling contributor Pico Iyer and former features editor Don George, who wrote and edited, respectively, two of the titles. Head down to your favorite independent bookstore and stuff your loved ones’ stockings with them.

Quantum of the Seas: The First Cruise Ship Built Specifically for Selfies, by Paul Brady
For a two-day cruise to nowhere, the Quantum of the Seas sailing out of New York in mid-November produced a surprising amount of good stories. From Scott Mayerowitz’ doubtful look at his prospects for finding joy on a mega-ship to the Verge’s video segment about the boat’s tech perks, this wasn’t your typical boat packed with freeloading hacks. Into the good pool jumps CNT’s Brady, who looks at the boat in context of the social media sharing trend that Royal Caribbean hopes the boat’s extensive tech will encourage amongst its passengers.

An #cockpitview image uploaded to Instagram.

Have emotional support animals gone too far?, by Heather Poole
Everyone’s favorite literary flight attendant (with the exception of some grumpy avgeeks) has some measured thoughts about the many bogus emotional support animals airlines are being forced to deal with with a rising frequency. She tells tales (sorry) of roosters, pot-bellied pigs, and five first-class Spuds MacKenzies, as well as allergic passengers and miniature ponies. Short story: Flying is a zoo these days.

By the way, the answer to the question posed in the title is most certainly “Yes.”

The pilots of Instagram: beautiful views from the cockpit, violating rules of the air, by David Yanofsky
Quartz alerts us to a problem we didn’t know we had: Pilots that like Instagram as much as we do. The site monitored pilot-friendly hashtags on the social media network for six months to highlight the frequent snapping and uploading of pictures from cockpits, done largely when pilots are not permitted to snap pictures. The rules pilots operate under appear to be anachronistic at times — cameras are OK, but cameraphones in airplane mode are not — so there does appear to be a compelling reason to get some updated rules out there that can cut out distractions.

 

Inside The Crime Statistics Of Major Cruise Lines

by Anna Brones on

In an aim for more transparency for travelers, you can now learn all about the crime statistics of major cruise lines, or at least those of the three major lines Royal Caribbean Cruises, Carnival Corporation and Norwegian Cruise Line.

According to the New York Times In Transit Blog, the three lines, which hold almost 80% combined market share, recently released the figures in response to a new Senate bill that would require all cruise lines that land in American ports to report their crime statistics.

The data released by the companies outline everything from suspicious deaths to kidnappings. Cruising is apparently fairly safe. You’ll be happy to know for example that there have been no homicides in this year. Theft however, seems to be a general trend, especially when it comes to crew members stealing more than $10,000 of goods.What other crimes happen on a cruise ship? Assault, sexual harassment and rape. In fact there are attorneys that specialize in in Cruise Ship Sexual Assault. But overall, it seems that travelers choose cruises no matter what the statistics.

Will this new form of transparency help make cruise ships a safer place? Sen. John D. Rockefeller IV of West Virginia who proposed the bill is convinced that it’s only in passing legislation and making cruise ships more accountable that changes will be made.

“It’s notable to see they’re trying, by voluntarily posting some crime data online, but serious gaps still remain in the information they’re making available. I’m convinced the only way we’re going to make a meaningful difference for consumers is by taking legislative action.”

The bill, if passed, would not only require transparency of cruise lines to release such data, but also set up a toll-free hotline for customer complaints.

Cruise Ship Back In Baltimore After Fire, Repairs Continue

by Chris Owen on

When cruise ships come to town, civic leaders rejoice. The floating resorts bring with them jobs and tourism dollars that might be otherwise elusive. In May, Baltimore, Maryland, welcomed Royal Caribbean’s Grandeur of the Seas to town with gusto, as the state’s governor named May 13 Royal Caribbean Cruise Day. But the hoopla of that new cruise ship in town was short lived when just days later, the ship caught fire and was pulled out of service for repairs. Still, cruise lines are worth courting for cities and those cities are worth standing behind for cruise lines.

Returning to Baltimore this week, there was no brass band or gubernatorial declaration and the reason for the fire is still under investigation. Affecting three aft decks of the ship, some areas are still not ready for passengers, reports Travel Weekly. But local businesses and media are still excited to see the ship return, sailing from the Port of Baltimore on seven-night sailings to Bermuda and the Bahamas.


If any part of this story sounds familiar, there is good reason. Just last month we heard from governor O’Malley, then lobbying on behalf of Carnival Cruise Lines, looking for a waiver from new environmental rules to keep the cruise ships coming to the city. In 2011, Gadling was first to report cruise line crew members accused of smuggling drugs into the Port of Baltimore. Still, cruise travelers flock to Baltimore, often setting new records for passenger travel on a variety of year-round sailings.

Disney Cruise Line Tops All Others In Satisfaction Survey

by Chris Owen on

Ranking cruise lines in a variety of critical areas, Disney Cruise Line came out on top in JD Powers 2013 Cruise Line Satisfaction Report, released today. In spite of recent negative press reports affecting cruise line satisfaction across the board, the survey revealed some surprising trends and priorities. The study also verified some long-held beliefs about cruise travel.

“Many cruise lines in the report have very high levels of passenger satisfaction, well above the report average; however, for more than a year, the overall industry has been dealing with a lot of negative news affecting customer perceptions, expectations and trust,” said Ramez Faza, senior account manager of the global travel and hospitality practice at J.D. Power in a MarineLog report.

Top three cruise lines on a scale of 1000 gave Disney Cruise Line (871) a commanding lead over second place Royal Caribbean International (838) followed by Holland America Line (835). Noted as a big problem for cruise lines, all of which scored high on customer satisfaction, nearly one in five cruise passengers reported having a problem on their sailing.”To raise the bar, the industry must focus on meeting the needs of the nearly 20 percent of passengers who experience a problem with their cruise line experience,” notes Faza. “Cruise lines need to understand the causes of customer dissatisfaction and determine what will motivate them to come back.”

Confirming what many cruise travelers already know, price was rated as the primary reason for choosing a particular cruise line (53 percent), with the average fare paid a reported $1628 per person.

The report of 3,003 cruise travelers in the past 12 months measured cruise line customer satisfaction based on service, stateroom, food, embarkation/debarkation, entertainment, cost, and excursions.

In the February edition of Condé Nast Traveler, Disney Cruise Line also found plenty to be proud of as three of their four ships ranked in the top three places in the large cruise ship category.

Recycled Hong Kong Airport Opens As Cruise Terminal

by Chris Owen on

Hong Kong‘s $1 billion Kai Tak cruise terminal is open and processing cruise travelers as anticipated. Located at the site of the former Kai Tak International airport runway, the terminal will eventually source passengers from a pool of 50 million potential middle-class passengers in China. This week though, it’s all about the Americans.

Passengers disembarking Royal Caribbean’s Mariner of the Seas this week found a bit of a different experience than that of other cruise ports around the world. Showcasing some of what China has to offer cruise travelers, Mariner of the Seas offered passengers a kung fu demonstration, a lion dance at Mikiki mall in San Po Kong, shopping, dining and more on planned tours.

Adventure cruise travelers with a desire to go it on their own had a bit different experience, finding transportation options limited. “The terminal is fine, the building is fine but there is no good connection to the city,” passenger Fred Lutjens said in a Standard report that notes a queue of 100 people waiting for a taxi.Kai Tak airport, which closed in 1998 after 70 years of service, was replaced by the current Chek Lap Kok International Airport. Using that valuable and available land efficiently, the $1 billion Kai Tak cruise terminal has the ability to handle passenger vessels as large as two of Royal Caribbean’s Oasis-class cruise ships, the largest in the world.