JetBlue gives new terminal at JFK a dry run

by Grant Martin on

JetBlue‘s new terminal at JFK opens up on October first, and the airline is making sure to run it’s operations through the gauntlet before going live. We all remember what happened in Heathrow’s T5 earlier this year when they didn’t test their operations thoroughly enough: thousands of passengers and their luggage were separated and stranded, resulting in unruly passengers, thousands of complaints and an embarrased British Airports Authority.

To help simulate life in the fully operational T5, the New York City based airline has invited passengers to take the terminal on a dry run on August 23rd. That morning, over a thousand True Blue frequent flyers will converge on the terminal in a mock booking. Upon arriving at the airport they’ll be divided into groups and instructed on their roles — for example, four random people may be put together, given “luggage” and assigned an “itinerary” heading to Las Vegas.

Passengers will then go about as normal, checking in at the kiosks, sending their luggage through the system, going through the active TSA checkpoint and going as far as the gate before the simulation ends. Then, they’ll do it in reverse as if just arriving from their destination.

The trial is meant to test the opertion of the entire integrated teminal. As JetBlue spokesman Bryan Baldwin mentioned earlier to Gadling today, each of the systems have been tested independently, but the true trial will be under operating conditions with real passengers — which is what they want to create on August 23rd.

For their time, passengers will be awarded with JetBlue branded goodie bags, be fed and several may even win a flight or two on the airline. And they get to see the innards of the new T5, the long awaited oasis in JFK mayhem.

Unfortunately, the event has already booked and overbooked its capacity, so if you haven’t already responded to your invite (or didn’t get one), you may be out of luck. Keep an eye on Gadling and we’ll try to get some good photos and reports of T5 during the event.

Paris Airports Help Passengers Groove

by Josh Lew on

A service at Paris area airports will have people dancing in the terminals. Literally.

As a special summer promotion provided by Aeroports de Paris, dance classes will be offered to passengers before they hop, or samba, onto their flight. Call it France‘s version of the reality hit So You Think You Can Dance. Styles include tango, salsa, modern jazz, and mambo. There is even instruction in hip hop and rock and roll.

You are imagining a teacher wearing a leotard and leg-warmers prancing around Charles De Gaulle critiquing each step that students take, aren’t you? It’s not quite like that. Passengers are given a set of headphones on which instructions and music are played. They are pretty much on their own after that. The classes run for about 15 minutes and are only offered during weekend daytime hours.

According to airport authorities, over 4,000 people have used the service since it began at the end of June. No word yet on whether these ground-breakers participated willingly or not.

Are in-terminal dance classes the wave of the future? Or is it simply a ploy to get people talking about something besides how high oil prices are making air travel so damned expensive?

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Heathrow: Still Europe’s worst

by Iva Skoch on

I wonder whether they should just tear down Heathrow and build a new airport from scratch. Heathrow consistently gets the worst ratings among airports. And with competition such as the Charles de Gaulle airport in Paris, that’s saying a lot.

According to the latest statistics published by the Association of European Airlines, nearly half of flights left or arrived at Heathrow at least 15 minutes late during the first three months of the year, Telegraph reports. Not only was Heathrow rated as the worst of the 27 airports in the survey, but this was the 16th quarter in succession that it was rated among the poorest five performers.

Heathrow suffered particularly badly with air traffic control delays, which were responsible for 15.3 percent of flights arriving late. Loading and handling at Heathrow was also bad, being cited as the key factor in 11.1 percent of planes’ delayed departure.

Even with the new Terminal 5, Heathrow just can’t win.

Symbolic figurehead helps inaugurate Heathrow’s new terminal

by Aaron Hotfelder on

Yesterday Queen Elizabeth II helped celebrate the opening of Heathrow’s newest terminal, an $8.7 billion structure that is now the largest free-standing building in Britain. “My warmest congratulations go to everyone who has worked on this highly impressive building; it embodies many achievements of which you can be rightly proud,” she said.

The terminal will be used exclusively by British Airways, whose shareholders footed the bill for this massive project. Proponents of the airport expansion say that the new terminal, which will first be used by passengers on March 27, will allow passengers to move more quickly through check-in and security. Environmentalists and other critics of the project say the new terminal will lead to more flights and more pollution. Which, of course, it will.

In other news, British Airways says they’re modifying their security procedure to coincide with the introduction of the new terminal. Passengers who don’t arrive at the airport at least 35 minutes before their flight is scheduled to take off will be stopped at security checkpoints and forced to re-book, instead of being allowed to run for the gate Home-Alone-style.

More here.