Tips for tippers: it isn’t what you expect

Tipping’s a tough nut to crack. Should you tip a housekeeper? Back in the day, the rule was leaving some cash only if your stay was 30 days or longer. Since then, however, it seems to have changed. And, what’s appropriate for a valet? Bellman? Skycap? Travel means tipping, and there are plenty of points at which you can expect to do this. If you go to the same hotel or use the same car service frequently, you may want to adjust your tipping habits, as well.

If these questions make you feel ignorant, you’re not alone. Michael Lynn, a prof at Cornell University’s School of Hotel Administration, has conducted to nationwide tipping surveys and has found that a third of the respondents don’t know to leave 15 percent to 20 percent of the tab at a restaurant. Throw hotels and drivers into the mix, and it’s unsurprising that the rules aren’t understood as clearly as they could be.

So, USA Today and I are helping you know what to tip and when. A recent article by Gary Stoller provides some good ideas, and I’ve tossed in a few of my own.

Valet: This one was news to me. Don’t drop cash to the guy who opens the car door or brings the car to the valet lot. Instead, pay the guy who brings it back, generally $2 to $5. I’ve been overtipping on this one for a long time.

Bellmen: These guys carry bags, so they’re earning their tips. Give ’em $1 to $2 a bag, more if you pack for a weekend like you’re moving in for a month. Heavy bag, as well, warrant an extra tip.

Maids: Once upon a time, maids were only tipped if you were staying for the long term. I guess this has changed, and you’re supposed to leave $1 to $5 daily. But, if you’ve been tipping valets for both drop-off and pickup, this should be break-even for you.

Concierges: Don’t tip for the basics. If you’re asking for directions, recommendations or simple answers, those are free. Did the concierge score hard-to-find tickets? A table at an impossible restaurant? Pony up: $10 to $50. Nonetheless, it’s your call. Vivian Deuschl, a vice president at the Ritz-Carlton chain, says that you should expect fantastic service, “There is no obligation to tip.”

Skycap: Pay for help when you check your bags curbside: $2 to $3 a bag is fine. If you have a lot of bags, throw in a little extra, a good rule to apply for the driver who takes you to and from the airport, too.

And, here are a few others …

Service matters: Tips are provided for the service you receive. If you receive unacceptable service, don’t offer a tip. But, if service is so bad that you aren’t tipping, it’s probably a good idea to call a manager and give your side of the story. First, it will keep you from getting shafted by other hotel employees when the word spreads. Also, it will alert the management to a problem with the staff. Be thorough, and don’t whine.

“No tipping” is sacrosanct: Some resorts have no-tipping policies. They always make it very clear up front. Also, they will tell you if there are any exceptions. Curtain Bluff, in Antigua, doesn’t allow tips and makes alternatives clear (there’s a charity on the island). The spa is a “tipping zone,” however, and the front desk will let you know. If you try to tip in a no-tip hotel, the employee will probably let you know, but it’s best not to create the awkward situation at all.

Special requests: Think beyond restaurant reservations and event tickets. If the concierge does the impossible for you, shell out for it. I’m thinking of several super-luxury favors I’ve heard (sorry, can’t reveal them) from industry insiders. If you’re rolling in the big leagues, don’t bother carrying singles; you’ll need Benjies.

Be realistic: Tip what you can afford. You don’t need to toss around boatloads of cash that you don’t have. It may feel good to be a big tipper, but the high you get now will hurt like hell later. Remember that you’ll need to live with the financial situation that you create while on vacation.

Don’t tip from guilt: You don’t have to solve the financial crisis on your own. The recession has led to a travel industry slump, which means hotel employees won’t be making as much. Think of it this way: these guys aren’t buying more of what you make just to help you out. So, don’t think you need to return the favor.

Know your environment: There is a lot of mileage between Eden Rock and the Holiday Inn: don’t expect the same tipping strategy to work at both locations.

[Photo by AMagill via Flickr]

Two oddball tips for making a long-haul flight more comfortable

I’m schooled in squirming and shifting, shoving my toes in-between the seats in front of me, and generally attempting insane yoga positions in order to get some shut-eye on an overseas flight. As such, I’ve discovered two techniques that have helped ease my international plane travel pain.

1. Use a water bottle as a foot rest. I know it sounds strange, but it really works! A 2-liter bottle gives your feet some elevation and is easy to maneuver, but even the smallest 16-oz bottle will massage your feet and offer some comfort. I discovered this technique by accident on a flight that didn’t have footrests.

2. Stick a pillow under your chin when you sleep. Yes, it is odd, but I’m a stereotypical head loll-er, and my neck is too tight to do the sideways thing. I stuff a pillow under my chin (occasionally folding it in half), and my head and neck get great support while allowing me to breathe comfortably. Plus, it keeps my mouth from flopping open. Try it!

On a side note, I recommend you try to get two pillows, if possible. One goes against your lower back; I always have a pillow there. If I can only score one pillow, I stuff a sweatshirt under my chin.

Happy travels.

Top ten things not to forget on a trip

We all usually try to travel light, but when you succeed, do you feel a little nervous? I do. If I can lift my suitcase without grunting, I’m fairly certain I’ve forgotten something. Here’s a list of the Top ten things not to forget on a trip — hopefully both you and I can remember to check it next time we’re about to head out of town!

1. Cell Phone Charger.
They’ve started carrying universal chargers (with multiple heads) at places like Walgreens, but that’s $15 to $20 you really shouldn’t have to spend.

2. Program Your Phone. Do you have the airline and hotel phone numbers in your phone? You should. It’s also a good idea to list your destination’s number for taxis, and someone with ICE (In Case of Emergency) before their name.

3. Passport and Tickets or Itinerary. You need some form of photo ID to travel even domestically, so don’t forget it. The passport is obviously important for foreign travel, but make sure it isn’t about to expire; many countries won’t let you in with under six months left. Also, even if you booked all your travel online, customs will sometimes ask to see your full itinerary, so bring tickets or print it all out.
4. Socks and Accessories. We can usually remember our socks and underwear, but when you’re heading somewhere warm, you probably throw your athletic shoes in the bag for touristy hikes and/or exercising; don’t forget the socks — or face the stinky consequences. There are other unisex items we often miss: belts, hats and scarves, and a good pair of walking or evening shoes. Men, did you remember your tie? Your cufflinks? Women, your jewelry? Hairbands? Bobby pins? Small purse?

5. A Book. Heaven forbid you should be trapped on a long flight with nothing to read but SkyMall or the newspaper. Don’t forget your book, or at least bring a laptop and a dvd.

6. Meds and Potions. Now that you have to pack your lotions and creams and such separately from the rest of your carry-on, it’s easy to forget them altogether. Also, don’t forget your medications — not just prescription. I never go anywhere without Advil, just in case. For your handy reference, TSA guidelines are here.

7. Pajamas. Once you painstakingly pick out clothes for every occasion, remember that you have to sleep in something, too.

8. Converters. Going somewhere foreign? Guess where you can use your electronics: Nowhere! Most good hotels will provide you with at least one power adapter, but I like to have more than that; otherwise I’m constantly switching from charging my phone to charging my computer, and once the razor or curling/straightening iron comes into play, it just gets messy.

9. Gifts. This is a big one for the holidays. Don’t forget the presents! Also, if you’re heading somewhere far away, it’s easy to pack a couple simple things from home to give as thank yous, just in case.

10. Camera and Accessories. Forgetting your camera can all-out ruin your fun. What good is taking a vacation without the means to document it? All right, probably some good, but don’t forget your camera. Disposables aren’t the same and you probably don’t want to buy a whole new one out of town. What’s more, don’t forget the battery charger and the memory card. It can be an expensive mistake!

Through the Gadling Lens: Photography tips I learned on my summer vacation

I just got back from a long weekend in Oregon. This was the second year that I joined 13 friends in a beautiful coastal town, where we rented this huge rustic beach house, and spent the entire time resting, relaxing, and generally making art. As it happens, all of us make all or most of our living being creative, and many of us are professional photographers. And even though we all pretty much know our way around a camera, having all of us together resulted in us learning and sharing various tips and tricks to creating cool images. And so, since the experience is particularly fresh in my mind, I thought I’d share with you my very favourite vacation photography ideas that I picked up this week.

On with the show.
1. Wake up early.

Because Oregon’s time zone is two hours earlier than mine here in Houston, while on vacation I found myself waking up earlier than most of the women with whom I was staying at the house. Since I didn’t particularly want to lie still in bed for fear of waking up the other houseguests, I found that the better option was to just go ahead and get up, pull on my wellies and go for a long walk on the beach. And naturally, I took my camera with me.

And this is how I learned my first lesson: every location has a much different personality early in the mornings, before its inhabitants have woken and began their day. In the case of this particular beach, the morning often brought a considerable mist or fog rising off of the ocean, and the light was invariably quite blue and grey. The beach was littered with the ashes of the evening’s bonfires and the remains of sandcastles from the day before, and save for the occasional morning jogger or yoga practitioner, I was the only person on the beach. It was a far cry from the bustle of the kite surfers and horseback riders of the middle of the day, and I relished the solitude and the calm, peaceful, vibe.

So on your next holiday, while it is tempting to sleep in, I’d strongly recommend taking at least one morning and waking up early, just to experience your vacation spot at the start of the day.


2. Use the ground or the sky as a backdrop.

I learned this trick sort of by accident: I was sitting on the ground taking a picture of a baby, when suddenly I noticed a friend of mine watching what was going on above me. The sky was amazingly blue and absolutely clear, and I realized that it made a perfect backdrop for my very fair, blonde friend. So I took the shot.

In the second instance, I was about to take the portrait of a different friend, and she stopped me: “Would you mind taking the shot from above?” she said, sitting on the grass. “I always prefer pictures of myself from that angle.” Since I’m always thrilled to take portraits of someone who have great body self-awareness, I was happy to oblige — and she was right: shooting from above is a great way to get a lovely, doe-eyed look from your subject.

It works particularly well with women and children.

3. Speaking of backdrops, don’t be afraid to get creative.

I was sitting in the house, when through the window I noticed a few of my friends standing on the lawn holding up a giant white sheet. Curious, I got up and went outside.

“What are you doing?” I asked.

“Prom pictures,” came the response.

The sheet was held so that the low light from the afternoon sun was shining right through it, diffusing the light and creating a lightbox effect. The result was this amazing glow around each subject:

I learned such a valuable lesson here: just because you’re on vacation doesn’t mean that you shouldn’t spend some time capturing creative portraits of your travel companions. Let’s face it: vacations tend to make people relax. What better time to capture their best sides? It was an inspired idea.

4. In addition to shooting in the early morning, shoot during the Golden Hour.

During every sunny day, there comes the time as late afternoon turns into early evening, when the light becomes shockingly golden, making everything and everyone it falls on glow beautifully. The actual time of the Golden Hour obviously varies depending on the time of year; nonetheless, It is really a lovely time to shoot, so be sure to keep an eye out for the changing light, and save some space on that memory card to capture a few images during that time.

5. Finally, break all the rules and shoot into the sun.

I know, I know — they say you should never shoot into the sun. I can’t help it, though: the fact is that you can get some amazing silhouetted shots by shooting into the sun. However, if what you’re looking for are just some great back-lit shots, but you want your subject’s face to be clear, the best thing to do is to again wait until the sun is lower in the sky (but not too low so that it’s dark), and then set your ISO exposure for the light reflecting from your subject’s face (rather than the actual sun). The result is that the light from the sun will be “blown out” (read: almost white) but your subject’s face will be well lit.

So those are my lessons from the weekend: some of which I sort of knew already (like the shooting into the sun, or shooting during the Golden Hour) but I needed to be reminded; others which I had never considered (the fabulous sheet trick comes immediately to mind). I’m definitely taking these tips with me on my next trip. And of course, thanks much to my friends Alex, Ali, Andrea, Jen, Jen, Jen, Tracey and little Anna for letting me take their amazing portraits you see above, as well as sharing their fantastic photography tips with me, since they’re all profe
ssional photographers themselves.

Well, all except little Anna. She’s just sort of a supermodel rockstar, wrapped up in a sweet 6-month-old package.

As always, if you have any questions (or would like to comment on the tips you see here), you can always contact me directly at karenDOTwalrondATweblogsincDOTcom – and I’m happy to address them in upcoming Through the Gadling Lens posts.

Karen is a writer and photographer in Houston, Texas. You can see more of her work at her site, Chookooloonks.
Through the Gadling Lens can be found every Thursday right here, at 11 a.m. To read more Through the Gadling Lens, click here.

Through the Gadling Lens: The 7 most common questions from new photographers

Last week, I mentioned that i was in New York City on a holiday. Part of the reason we chose New York is because my cousin got married their last weekend. Whenever I’m invited to a wedding, my standard wedding gift is an album of photographs that I take of the event, so as is often the case when I’m a wedding guest, I found myself walking around with my camera and huge 70-200mm lens, snapping photos randomly. Also, as is so often the case when I’m a wedding guest (and, I assumed, because of the scene the large lens makes), many people came up to me asking (a) if I was the official photographer, (b) if I was a photographer in real life, and (c) why they could never get their photographs to look decent. And so this week, I thought I’d share some of the more common questions I received during the weekend, and my answers.

And so, on with the show:
1. Why are my pictures coming out blue/yellow/green?

One of the most common questions I often receive occurs after someone has shot several shots, and the images that result all have a strange hue — often yellow, but sometimes green, or even blue. This problem is usually an easy one to fix, related to the adjustment of the camera’s white balance.

In essence, different sources of light have different qualities. Natural sunlight tends to be the whitest of lights. Incandescent light (from standard lightbulbs) tends to have a yellow hue. Fluorescent light, on the other hand, has a greenish tone. In order to correct for this, check your camera’s manual on how to adjust your white balance — the camera’s ability to adjust for the light illuminating your subject. In other words, if you’re shooting indoors under mostly incandescent light, set your camera’s white balance for shooting under incandescent lightbulbs. If you’re shooting under fluorescent light, ditto. The colour tint problem should go away.

What if your pictures are blue? Well, that’s probably because you left your white balance adjusted for incandescent light, but you’re shooting in natural light. Again, simply adjust your white balance.

2. Why are my photographs so grainy?

Occasionally, I’ll get a question about the graininess of a photograph — the photograph, even though shot in bright light, looks grainy in texture. This is a common mistake, and one, I’m embarrassed to say, I still occasionally make.

This has to do with the ISO setting of your camera. You might remember that the ISO has to do with the number of “light catchers” your camera is employing — the darker the surroundings, the higher the ISO should be. Unfortunately, the downside to upping your ISO is that photographs tend to become more grainy.

To fix this, when shooting in bright light, make sure to lower your ISO as much as possible — if it’s a truly bright, sunny day, you probably don’t need more than 250 ISO, when handholding your camera. If your shooting in darker circumstances, to reduce graininess, you can either (a) keep the ISO low, but use a tripod, to reduce camera shake (see below), or (b) use a flash.

The moral of the story: Always check your ISO before shooting.

3. How do I stop my subjects from getting red eye?

You know the issue: you’re taking what you’re hoping is a stellar portrait of someone, only to have the image return with a demonic red glow in your subject’s eyes. This is because either (a) your subject is possessed, or (b) the light from your flash reflected in your subject’s pupils, causing a red eye effect (and for some reason, this is more common in people with lighter coloured eyes, than darker ones). It’s annoying, but somewhat easily fixable.

To reduce red eye, you can do one of the following:

a) Turn off your flash. Make sure you actually need your flash before you turn it on — it could be that you just need to nudge your ISO setting up a bit (see #2, above).

b) “Bounce” your flash. If you can adjust the direction that your flash points, then point it up, to the side, even behind you — any direction except directly at your subject.

c) Less effective, but still often works: have your subject look slightly away from the lens, and not directly at the camera, when you’re using your flash.


4. I look at other people’s photographs, and they’re always so impressive. Mine are so blah. Why?

Your framing looks great. Your subject looks beautiful. You checked things like ISO, shutter speed, aperture, and they’re all appropriately set. So why does the resulting photograph look so blah, when other photographers can get images that truly captivate.

Chances are it’s all in the post-processing, my friend.

I’ve mentioned before that my views of Photoshop have changed — when I first started shooting, I thought that Photoshop was deceptive, a tool primarily used for making subjects look thinner, or less grey, or remove them from the image altogether. It wasn’t until a kindly camera shop employee taught me that really, Photoshop is just a 21st Century darkroom, and can be used accordingly, to simply enhance what you’ve captured on film. An example:

The following shot was taken straight out of the camera:

A decent enough shot, but not necessarily one I’d write home about.

Now, take a look at it after about 15 seconds of post-processing:

See how much warmer it is? And all I did was (a) sharpen it a little, (b) bump up the contrast a bit, and (c) add a bit of vignetting (i.e., making the outer edges of the image slightly warmer and darker). I didn’t remove any pixels or anything “deceptive” — I just used Photoshop to enhance the image in a way that conveys what I found beautiful about this bloom in real life.

Moral: don’t be afraid of post-camera processing. Photoshop is a common choice, but there are many, many tools out there to process photos, some of them online and free. See this earlier Gadling post for tips, tricks and a few other tools for processing.

And a warning: once you’ve become comfortable with post-processing, however, be careful not to fall into the trap of #5, below:


5. Can’t I just Photoshop it later?

Once you’ve seen the magic of post-camera processing, there’s a danger that you begin to use it as a crutch: you stop checking your white balance on your camera, thinking you can “Photoshop it later,” for example. Or you notice some ugly electric company lines in the background before you take the shot, and think, “oh I’ll just Photoshop them out when I get in front of my computer.”

My advice: fix the issue before you squeeze the shutter. Yes, you can adjust a lot of things during post-camera processing, but in my experience, it’s a lot more work to do it then, and frankly, I’m never as happy with the results as if I’d just ad
dressed the problem in the first place. So, before you squeeze the shutter, note the following:

a) Is the horizon straight? Nothing can ruin a good sunset-over-the-ocean shot like a crooked horizon. Fix it prior to taking the shot, it’ll take a lot less time.

b) Are all the vertical lines (building walls, etc.) vertical?

c) Is there anything cluttering the background that you don’t want? In other words, if there are electrical lines running through the background, or trash, or whatever, then adjust accordingly — you can simply move so that they’re no longer in the frame, or when you get really good, you can even play with your aperture setting, to ensure the background is out of focus — whatever. But fixing it ahead of time will be a lot quicker (and feel less deceptive) than trying to erase pixels on your computer.


6. Why isn’t the focus on my image sharp?

This can be the most frustrating thing about taking a shot — when you upload it onto your computer, the image is out of focus. Just so you know, I’ve been shooting for over 15 years, and this *still* happens to me. There are a couple of causes for this:

a) You’re camera isn’t set on auto-focus. Sometimes this happens — I have a couple of vintage lenses that are fully manual, and I think I’ve focused properly, but it turns out I didn’t. It happens. But if your camera autofocuses, by all means, use it. It’s just one less thing you’ll have to think about.

b) You didn’t focus the shot on the proper subject. Sometimes what you want to do is focus on something that isn’t actually in the centre of your frame — you’re trying to focus on something off-centre, or in the foreground. There are two ways to do this: first, you can read your camera manual to see how to adjust your camera to focus on something off-centre (most SLRs will allow you to change the point of focus pretty easily), or secondly, in some point-and-shoots, you can put what you want to focus on in the centre of the frame, push the shutter release halfway down to get it to focus, and then without lifting your finger, move the subject to the part of the frame you want it to be, and then continue to push the shutter all the way down to take the shot.

The upshot: check your camera’s manual to see how to manipulate the autofocus. But rely on the autofocus.

And now, a caveat: sometimes focus is overrated. Two of my very favourite shots I’ve ever taken were accidents, and completely out of focus:

See? So the moral here is: even when you take a shot that’s out of focus, try to look at it objectively. It might actually be the shot you never realized you wanted.

7. Why can’t I take a decent portrait?

Usually the way to take a decent portrait is to just practice, practice, practice. But a couple of tricks that I use to help enhance my portrait shots:

a) Get in close. One of the biggest mistakes that I see people make is that they don’t get close enough to the subject to really take a lovely portrait. Fill your frame with as much of your subject as your lens will allow. And note that a lens in the range of 85-110mm tends to take the most lovely, magazine-cover-type tight portraits.

And finally, my favourite portrait trick:

b) Shoot a lot of photographs at one time. Often the reason portraits result in less-than-favourable images is because the subject isn’t entirely comfortable with having their shot taken. So one of my favourite tricks is to just take a ton of shots: let the subject pose, and take the shot. Then another. Then another. Then another. Then another. Usually, by this time, your subject will say something like, “Oh my GOSH! HOW MANY ARE YOU TAKING!” and start laughing. At this point, TAKE A FEW MORE. This is when you’ll end up getting the most natural shot.

Works every time.

So I hope the above tips help. As always, if you have any questions, you can always contact me directly at karenDOTwalrondATweblogsincDOTcom – and I’m happy to address them in upcoming Through the Gadling Lens posts.

Karen is a writer and photographer in Houston, Texas. You can see more of her work at her site, Chookooloonks.
Through the Gadling Lens can be found every Thursday right here, at 11 a.m. To read more Through the Gadling Lens, click here.