Q & A with travel and fiction writer Hilary Davidson

I recently chanced upon a copy of Hilary Davidson’s The Damage Done and found myself smitten. Davidson’s story, which centers around a glamorous if complicated travel writer embroiled in a messy family mystery, is a compelling read. It’s also of particular interest to travel media types: Davidson’s protagonist, like Davidson herself, is a travel writer.

Q: Describe your profession.

A: For the past 12 years, I’ve been a freelance travel writer. For the past five years, I’ve been writing fiction, too. Fiction used to be something I snuck in at odd hours, either early in the morning or very late at night, but since I got a two-book deal with Tor/Forge last year, the two have been on a pretty even footing.

Q: In your novel The Damage Done, the protagonist is a travel writer whose main base is New York. You are a travel writer living in New York. The question has to be asked: What are the points of overlap between Hilary Davidson and Lily Moore?

A: We’ve traveled to many of the same places, and we both love film noir and vintage clothes. If we met in a parallel universe, we’d probably raid each other’s closets. But our personal lives couldn’t be more different: when Lily comes home to New York, it’s to identify her sister’s body at the morgue, only to discover that the corpse belongs to a woman who’d stolen her sister’s identity and that her sister is missing. I have to confess, I don’t have a sister. Also, Lily has a complicated on-again, off-again relationship with her former fiancé, who she suspects may have been sexually involved with her sister. I’ve been married for a decade.

Q: As a travel writer, what is your preferred medium? Your beat?

A: I am the world’s most boring travel writer. Most of what I’ve written – including all of my 17 Frommer’s guidebooks – have been about my hometown, Toronto, or my adopted home, New York, where I’ve lived for the past nine years. Writing for magazines has let me be more adventuresome and see places such as Spain and Peru and Easter Island. I also run a website, the Gluten-Free Guidebook, which is about my travels since I was diagnosed with celiac disease almost seven years ago. I realized that I was doing a lot of research before and during every trip, and if I put what I learned online, it could help other people, too.Q: You moved from Toronto to New York in 2001. Is your hometown loyalty to New York or Toronto? Or is it divided?

A: I feel a greater affinity and affection for New York, which may have something to do with moving here a month after 9/11 and watching the city come back from those sad days. New York energizes me and Toronto relaxes me, and I feel lucky that I get to move back and forth between both.

Q: Any NYC or Toronto off-the-beaten path secrets you’d like to share?

A: In New York, I feel like much of the Bronx is an off-the-beaten-path secret. Some of the most interesting spots in the city are there: the Edgar Allan Poe Cottage, Wave Hill, Pelham Bay Park, and Woodlawn Cemetery. Toronto has little gems scattered throughout the city, like the Malcove Collection, an art gallery hidden on the University of Toronto grounds – an amazing collection that runs the gamut from Byzantine artifacts to Russian icons. I also love the Scarborough Bluffs, on the eastern edge of the city; early settlers in the area thought they were like the white cliffs of Dover.

Q: What are some of your favorite places to visit, either for work or relaxation?

A: I love visiting Spain, which may have something to do with why I have Lily living there. Barcelona is one of my favorite cities in the world; I love its quirky architecture and it’s a foodie paradise, especially for gluten-free diets. But the most interesting trips I’ve ever taken have been to Peru and Turkey. My favorite get-away-from-it-all spot is Banff, in the Canadian Rockies, especially in the middle of winter.

Gadling Q & A with Daniel Edward Craig, author and hotel consultant

Daniel Edward Craig shares a name with the current James Bond, and like 007, he’s a world traveler and a man of many hats. He’s taken a career in hotel management and a keen ear for storytelling and parlayed it into a murder mystery book series, an engaging industry blog, and a hotel and social media consultancy. Here he tells Gadling about his history in the travel world, who’s providing the best social media content for travelers, and what’s next in hotel trends.

Tell me about your history in the hotel and travel business.

I’ve worked in hotels off and on for about twenty years. I started on the front desk at the Delta Chelsea Inn in Toronto and went on to work for a range of hotels, from big-box to boutique, in positions ranging from duty manager to vice president. Most recently, I was vice president and general manager of Opus Hotels in Vancouver and Montreal.

What title do you think best captures your profession these days
?

These days I work as an author and hotel consultant. I left Opus at the end of 2007, shortly after my first novel was published, to complete the second and third novels in the Five-Star Mystery series. Now I am working on a fourth book as well as various consulting projects for the hotel industry, ranging from social media strategy to executive coaching. I also continue to write my blog and articles about the hotel industry. It’s been a rough few years for hotels, and I think we could all use some levity, so in my writing I try to take a lighthearted look at issues.

Do you think you’ll ever go back to managing a hotel?

I hope so. Hotels are my first love; writing is secondary. As a hotel manager, I feel fully engaged and at my best, whereas as a writer all my neurotic tendencies come out. Writing is a solitary profession, and I’m better as part of a team. Once I finish my current book at the end of this year, I’ll decide what’s next, and that could very well involve a return to hotels full-time. I’ll always write, but after a year of 4:00 AM mornings and late nights, I promised myself never to write books and manage a hotel at the same time.

What are you most critical of as a hotel guest?

I’m extremely service oriented. I’ll cut a property a lot of slack if it isn’t my style or if facilities are limited, but bad service can ruin my trip. In particular, I dislike overly scripted, apathetic service. I love a hotel with originality and a lot of life in the lobby. And I look for soul, a combination of design, culture, clientele and spirit, that intangible feeling that I’m in the right place. That’s why I prefer independent boutique hotels – it’s easier for them to do these things well.

What’s your favorite hotel?

Don’t make me choose! It depends on my mood and the nature of travel. I was just in Chicago and was blown away by the new Elysian Hotel. If I’m relaxing or working, I like the Four Seasons. I can’t always afford to stay in them, but I will splurge on a drink in the lounge and will hang around until I’m asked to leave. My favorite is the Four Seasons Georges V in Paris. But I also love contemporary boutique hotels. I’m a city boy, and when I feel like socializing I want to stay in a hotel with a scene, like the Gramercy Park Hotel in New York, the Mondrian in Los Angeles, and the Clift in San Francisco. XV Beacon in Boston is also one of my faves.

Given the many social media experts today, how do you stand apart?

I’d never call myself a social media expert. Who can keep up? I’m a hotelier first, who happens to know a lot about social media and reputation management. Social media allows me to combine my two professions as a hotelier and an author, because essentially it’s about storytelling. Social media touches every department in a hotel, and as a former general manager I understand the interplay and interdependence involved, and to rise above individual departmental interests to develop a strategy that benefits the hotel as a whole.

What hotels/travel companies do you think are doing social media “well”?

I think there are a number of hotel companies that do certain aspects of social media well, but nobody is doing anything particularly innovative. HKHotels in New York are doing a great job of reputation management. Best Western runs a good Facebook page. InterContinental Hotel Group makes great concierge videos. The Iron Horse Hotel in Milwaukee manages Twitter well. Red Carnation Hotels in London and Pan Pacific Hotel in Vancouver have good blogs. Joie de Vivre Hotels does great contests.

Hoteliers are great storytellers, and with all the comings and goings of guests we have a rich resource of content to draw from, and yet this isn’t translating to social media. A lot of hotel content is trite and uninspiring, and most of the voices sound the same: perky and vaguely annoying. Hotels can learn a lot from online reviewers, who spin the best stories, with strong points of view, hooks, humor, trivia and facts. I think there are huge opportunities for the hotel industry, and I’d love to help a hotel become the social media hotel in a given destination.

What made you start writing murder mysteries?

I always wanted to write, and naively thought that writing a mystery would be fun and easy. They say write what you know, and at the time I was working as a duty manager, so I set it in a hotel. Ten years later, Murder at the Universe was published. For me it was a one-off, but my publisher liked the idea of a hotel manager who writes mysteries set in hotels, so they contracted me to develop it into a series. Since then I’ve published Murder at Hotel Cinema and Murder at Graverly Manor.

After three novels, I started to get bored with my protagonist, the hapless hotelier Trevor Lambert, and all that whining. And there could only be so many murders in his hotels before people started suspecting him. The book I’m finishing up now is non-fiction, an irreverent insider’s look at hotels, written for travelers.

What do you see as the next big trends in hotels?

Mobile is huge. Increasingly, people are researching, booking and recommending travel via smart phones. Social media will grow as people continue to bypass travel journalists and hotels for travel information in favor of travelers, friends and social networks, all from the palm of the hand. When it comes down to it, however, above all hotel guests still want comfort, convenience and value. They just have much larger audiences to air their grievances to when they don’t get what they want.

What’s next for you?

After I finish the book, I’ll put book writing on hold for now and will continue to work on hotel projects, to blog, and to write articles. I’m starting to book quite a few speaking engagements in 2011. My platform as an author and hotelier is quite unique, and social media reputation management are hot topics. If I find a good job with a progressive hotel company, great, but until then I have no shortage of things to keep me occupied.

Read all about Daniel Edward Craig, his books, and his blog at his website, www.danieledwardcraig.com

GadlingTV’s Travel Talk – Torontonian Exploration!

GadlingTV’s Travel Talk, episode 30 – Click above to watch video after the jump

For those of you that attended this year’s Toronto International Film Festival, you may already know just how cosmopolitan Canada’s largest city is. Upon arriving, it’s safe to say that we completely underestimated the fifth most populous municipality in North America, but quickly realized its vast cultural offerings upon exploration.

There’s more than meets the eye in Toronto, so watch as we shake off the Virgin America party from the night before and explore the exciting neighborhoods of the world’s ‘most diverse city’!

If you have any questions or comments about Travel Talk, you can email us at talk AT gadling DOT com.

Subscribe via iTunes:
[iTunes] Subscribe to the Show directly in iTunes (M4V).
[RSS M4V] Add the Travel Talk feed (M4V) to your RSS aggregator and have it delivered automatically.

Links
Check out Gadling’s own guide to budget travel in Toronto!
Visit the tallest free-standing structure in the Western Hemisphere! The CN Tower.
And whatever you do, don’t miss out on Kensington Market – full guide available here.

All images used under a Creative Commons license. All music used courtesy of Nonstop Music.

GadlingTV’s Travel Talk – Virgin America’s first international flight – Toronto!

GadlingTV’s Travel Talk, episode 29 – Click above to watch video after the jump

Join us on Virgin America’s first ever international flight! We hop on a plane with Sir Richard Branson, Drake and a gaggle of entrepreneurs and fly on the airline’s inaugural flight to Toronto, Ontario to explore the (arguably) most diverse city in the world.

In this episode’s couch talk, we’ll discuss just why Toronto is one of the most multicultural cities in the world & what other cities contend for the title of most diverse, based on foreign-born population.

If you have any questions or comments about Travel Talk, you can email us at talk AT gadling DOT com.

Subscribe via iTunes:
[iTunes] Subscribe to the Show directly in iTunes (M4V).
[RSS M4V] Add the Travel Talk feed (M4V) to your RSS aggregator and have it delivered automatically.

Links
Ready to book your own trip to Canada eh? Browse Virgin America’s great fares to Toronto.
Sleep in style overlooking Toronto’s iconic skyline. Check out the brand-new Thompson Hotel Toronto.

All images used under a Creative Commons license. All music used courtesy of Nonstop Music.

Epic cycling tour comes to North America

Tour d’Afrique Ltd., the adventure travel company that organizes some of the best cycling tours on the planet, has announced the latest addition to their catalog, and this time they’re bringing their magic to North America. This new ride is aptly named The North American Epic, and when it launches next May, it will cover nearly 5000 miles, stretching from the Pacific Coast of California to the Atlantic Coast of Canada’s Newfoundland.

The North American Epic gets underway on May 29th from San Francisco, and immediately proceeds south along the Pacific Coast, before the riders turn east, heading into the desert. From there it’s on to the Grand Canyon, and the Four Corners of Utah, Arizona, Colorado, and New Mexico, before tackling the Rocky Mountains themselves. The tour continues into the American Heartland, taking the legendary Route 66 east across Missouri and Illinois, then turning northward toward Michigan and the Great Lakes region, before finally crossing the border into Canada. Cycling through Toronto, Ottawa, Montreal, and Quebec, before proceeding up the scenic St. Lawrence Sea Way, the riders will experience plenty of Canadian hospitality before the ride finally comes to an end in St. Johns, Newfoundland on the 28th of August.

This three month long cycling tour features 76 days in the saddle, along with 16 rest days, and costs $9950 for the complete ride. But as with all their tours, Tour d’Afrique Ltd. offers cyclists various options for riding shorter sub-sections of the entire route. In the case of this tour, there are five shorter segments that can be ridden in any combination as well, allowing those with time constraints to take part in this great new tour too.

And for adventure cyclists looking for something a bit more exotic, check out the company’s 44 day ride along the Silk Road or their 80 day tour of South America. But for something really adventurous, go for the flagship ride, the Tour d’Afrique, which is 120 days in length and runs from Cairo to Cape Town.

[Photo credit: Tour d’Afrique Ltd.]