A Traveler In The Foreign Service: When Bureaucracy Keeps Diplomats Grounded

If you have a diplomatic passport, you ought to be able to use the damn thing. But the truth is that way too many American diplomats are grounded in their offices, buried in paperwork. Much has been made of the fact that enhanced security has made it difficult for diplomats to travel and interact with people on the ground in the countries they live in. And while that is definitely true at some posts, the bigger problem isn’t security, it’s that diplomats don’t have enough time to get out of their offices and report on what is really going on in their little corners of the world.

In 1946, officials at the Treasury Department sent a request to the U.S. Embassy in Moscow for clarification on why the USSR didn’t support the newly created World Bank and IMF. Legendary diplomat George Keenan, then the Chargé d’Affaires (a title given to a chief of mission when there is no Ambassador at post) in Moscow, responded with a legendary 8,000-word cable on the aggressive nature of Stalin’s foreign policy.

Keenan’s response came to be known as the Long Telegram, but at the time, the length of the cable may not have been that remarkable. Foreign Service Officers (FSOs) had time to get out and explore and fire off lengthy dispatches back to Washington. But with each passing decade, as communications improved and government got bigger, FSOs have had less and less time for discretionary reporting trips.


At the State Department and at more than 200 embassies and consulates around the world, diplomats spend a huge amount of time responding to taskers. The most time consuming are congressionally mandated annual reports on terrorism, human rights, trafficking in persons, religious freedom, and other topics that must be prepared for every country, large and small. But taskers come in all sizes and shapes – emails, cables, memos, demarche requests, you name it.

In some cases, the information that’s compiled is useful and actually read by people who matter in our government. But in many other cases, the reports/cables/memos that are produced are nothing more than bureaucratic masturbation that’s read by no one other than the author.

I had some exposure to this phenomenon, serving as both a political officer overseas and as a desk officer in the belly of the beast – Washington, D.C. When I was the Desk Officer for the Central African Republic, we were still in the process of re-staffing the post after a coup, so I was stuck trying to respond to all of these taskers and I’m quite certain the only people who read many of the reports I wrote were immigration lawyers grasping for fodder to bolster their clients’ asylum applications.

Not every FSO likes to travel. In truth, there are quite a few pencil pushers in the State Department’s Foreign Service who are quite pleased to sit in an air-conditioned office, live in a tiny expat bubble and push paper without seeing or experiencing a damn thing on their overseas tours. These people have no journalistic instincts – no ability to get out and develop their own ideas of what to report on in their host countries – so for them, taskers help them pass the time until they can collect a pension.

But this lame group probably accounts for no more than about 25-30% of the service, perhaps less. For everyone else, the crushing weight of taskers keeps people in their offices more than they should be. Everyone always pays lip service to the need to “get out of the capital” more often, but in reality, the excursions out into the sticks are as brief and carefully choreographed as a televised sexual encounter with Snooki or The Situation on the Jersey Shore.

Spending a half-hour cutting a ribbon at a factory in Belo Horizonte or a couple of hours at a conference in Nagpur is just fodder for EERs – the evaluations that dictate the career progression of American diplomats – not real attempts to understand what’s going on outside the castle.

One could make a pretty strong argument for either completely eliminating or scaling back the mandated reporting requirements for all but the most robustly staffed posts. In some cases, these reports can help highlight abuses in countries and put pressure on those governments to clean up their acts. But they also rub an awful lot of people the wrong way and underscore the impression of the U.S. as a preachy, imperial power – a young country that nonetheless feels the need to lecture everyone else on how to act.

Diplomats can use holidays and vacation time to travel on their own, but much of this time is spent catching up with friends and relatives in the States. I’d like to see every FSO get many more opportunities to really get out and get to know their countries on a deeper level. Send them out to cities and towns far from the capital with no mandate other than to make contacts and report on what’s going on there and what it means for U.S. interests.

The truth is that you can learn a lot more in a café, a bar or a public park than from staring at a computer screen, sitting in a meeting or killing time a the Ministry of Pipe Smoking & Highway Construction Graft. So here’s my challenge to the Foreign Service: pack your bags and hit the road. Organize yourselves. Pick two weeks where every single FSO gets out and about for reporting trips. Not super choreographed affairs where so and so has to go to Timbuktu to file a report on counterterrorism, but organic reporting in the old-school Foreign Service tradition, where each FSO is sent to a city or region for a week and told to use their own initiative to report on something important.




Half of the FSOs at each post would split up and branch out around the country one week, the other half the next. (No group outings to sing kumbaya and engage in Washington approved team-building exercises!) Let everyone publish their own long telegram, but make them be unclassified so Americans can read the dispatches and better understand what the hell FSOs are capable of when they aren’t buried under an avalanche of paperwork.

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[Photo credit: Flickr user Meanest Indian]

A Traveler in the Foreign Service: The list, the call, the flag- assignments in the Foreign Service

The most common question I get from people who have a passing interest in joining the Foreign Service is: how hard is to get posted to Rome, Paris, Prague, Sydney and other popular vacation destinations. The best way to get a feel for your chances is to have a look at the complete list of U.S. embassies and consulates abroad.

There are more than 200 posts in the Foreign Service and for every Prague there are at least ten places more like Karachi or Bujumbura. The largest U.S. embassy in the world is Baghdad, so your chances of donning a flak jacket by the Tigris over the course of a career are infinitely greater than enjoying a tour in Rome.

On the first day of my career in the Foreign Service, I was sitting in an auditorium next to my fiancée, and in the company of 94 other Foreign Service Officers (FSOs) and their families, waiting for the list. All incoming FSOs start their careers with a two-month long class called A-100, a sort of intro to diplomacy, and on the first day, everyone had already heard that the list was coming.

The list would contain all the jobs around the world we’d have to bid on, and I had butterflies in my stomach as I sat waiting to see ours.

“There are ninety-five jobs on this list- one for each of you,” said John Dinkelman, our course coordinator whom we came to know as “Dink.” “All of these jobs will be filled.”

Dink went on to proscribe the rules: each of us had to bid on twenty-five of the ninety-five jobs; near the end of the class, we’d have a Flag Day, in which we’d be given a flag, representing our assignment. The Career Development Officers (CDOs) would try to send us all to posts we had bid on, but if that wasn’t possible, they’d make what Dink referred to as the call. If you got the call, it meant that you were going someplace that wasn’t on your bid list.

When Dink finally passed the list out, I scanned through the listing of ninety-five jobs and felt a surge of excitement. Tblisi. Tashkent. Buenos Aires. Skopje. New Delhi. Guangzhou. The idea that I’d soon be living in one of these places seemed a bit surreal. But there were also some sobering spots on the list that I wasn’t keen on as well: Kingston, Port au Prince, Karachi, Tijuana, Addis Ababa and Dhaka to name a few.

Just prior to Flag Day, we were taken to a downscale “resort” in West Virginia for a retreat and it was fascinating to watch people kiss up to the three CDOs who would decide our fates. They were like rock stars for the weekend but I didn’t court them because I was afraid that it might backfire.

Most of my classmates had the good sense to compile their bid list based primarily on the jobs and their career interests. There are five career tracks in the Foreign Service, called “cones”- consular, economic, management, political and public diplomacy. FSOs enter the service as junior officers; the first two assignments are directed by the CDOs and one of the first two tours has to be consular.

But I wasn’t thinking about the list in terms of career tracks. For me, it was like a big travel brochure and I used Lonely Planet and other guidebooks to research the various posts. My first choice was Tashkent because I’d been to Uzbekistan the year before and had fallen in love with Bukhara. I’d later come to realize how silly this mindset was, but at the time I was blissfully unaware of the fact that what makes a place great to visit doesn’t necessarily make it a place you want to live in for 2-3 years.

In the days leading up to Flag Day, I lived in fear of getting the call, but thankfully it never came, and as we assembled in an auditorium at the Foreign Service Institute for the moment of truth- Flag Day- Dink told us he had good news.

“No one got the call, so you are all headed somewhere you bid on,” he said, standing at a podium next to a long table filled with dozens of flags from all over the world.

Dink started calling names and handing out flags and it was fascinating to see how people responded to their assignment. Most smiled, a few looked mildly disappointed, a couple jumped up and down on the way to the podium, as if they’d just been told to “come on down,” on The Price is Right, and one young woman was seen actually shedding tears shortly after being handed her flag. (Destination: Kingston, Jamaica)

A couple that met and fell in love during A-100 requested tandem assignments to the same post and the lovebirds were both handed Polish flags. (Never mind the fact that they broke up a few days later and approached the CDOs to request split assignments, which were granted.)

Dozens of names were called and a whole slew of posts I’d bid on fell by the wayside. Tashkent. Moscow. Stockholm. Buenos Aires. Almaty. Minsk. And then I heard my name called while Dink was clutching a flag that looked like….what the hell flag was that? For an excruciatingly long moment I heard my name and saw the flag but couldn’t figure out what country I was headed to. It looked like the flag of imperial Japan, but then Dink uttered the words.

“Consular assignment, Skopje, Macedonia,” he said.

Skopje was my sixth choice, so I was relatively pleased. My fiancé, Jen, was back in Chicago finishing up a graduate degree, so while everyone else celebrated or grieved in the auditorium, I snuck outside to make my own version of the call.

“Where are we going?” she asked, breathlessly.

“Skopje, Macedonia,” I said.

There was a very long period of silence while we both digested this news, until, finally, Jen spoke.

“Is that good or bad?”

I had no idea but knew we were about to find out.

(Note: The call has now gone the way of the typewriter. FSOs now have to bid on everything on their list.)

[Flickr image via Haysels]

Next: Stuck in an elevator- a perfect metaphor for life in a fishbowl.

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