The death of cheap tickets? Four factors to watch!

Are the days of bargain pricing over? There’s a lot of pessimism around this issue. After getting smacked around in 2008 and 2009, this year has been a good one for air carriers, and USA Today reports: “Airfares are on the rise again and unlikely to fall again anytime soon.” Yet, a travel industry recovery comes with advantages, as more people want to fly, and they tend to be willing to stomach higher prices. So, what’s the deal? Are we going to pay more (happily), or will 2011 means continued a continued prowl for cheap tickets, particularly online?

There’s no doubt that the airlines are getting more of our wallets. The U.S. Department of Transportation says that the average domestic ticket surged 13 percent – from $301 to $341 – from the second quarter of 2009 to the second quarter of 2010. That’s the fourth quarter in a row domestic fares rose.

Now, airlines are price-takers, not price-setters. What does this mean? They respond to what consumers are willing to pay … they don’t set the tone for the market (e.g., the way a luxury goods manufacturer would). So, if fares are shooting up year over year, a consumer willingness to pay is certainly implied.

Individual airline fare increases are pretty interesting, with United Airlines up 25 percent on average for is period and discounter Southwest adding 15 percent, on average, to every ticket.

According to USA Today, airfares are climbing for three reasons:1. Tension between capacity and demand: during the recession, airlines cut capacity in an effort to lower operating expenses and keep their margins from getting throttled. Available seat miles plunged more than 12 percent from the fourth quarter of 2007 through the end of 2009, according to the Air Transport Association. But, travelers are coming back. Demand is up, and there isn’t as much supply on hand. That pushes prices higher, even as airlines scramble to add capacity. Yet, available seat miles are up only 1.5 percent over the past year.

Why?

Airlines have been burned by market forces before when adding capacity too quickly. USA Today explains:

Having learned a bitter lesson by adding back too much capacity, airlines are exercising greater caution and restraint this time around. Additionally, bankruptcies and consolidations during the past few years helped contain capacity. Brands like Aloha, EOS, MAXjet, Midwest, Northwest, Skybus and ATA Airlines have disappeared as a result of consolidation or financial calamity and AirTran and Continental Airlines will soon follow suit.

2. Oil won’t go down: oil has been on the rise for a decade, moving from below $20 a barrel to above $90 a barrel, some of which came from the 2008 market shock. Someone has to pay for this of course … and it isn’t necessarily you. That’s the problem with being a price-taker: you can’t pass along all your expected or unexpected price increases to consumers. Now that market pressures are being eased, airlines can start to recapture some of these expenses.

3. The business is changing: according to USA Today, “so called ‘low-cost’ airlines look more like network airlines every day” – as a result of carrier merger activity. And, the increase in maturity comes with higher expenses. For example, these airlines are “rapidly expanding into larger hub airports or building their own”: that cost cash. It has to come from somewhere. It can also come with long-term costs that aren’t always easy to forecast:

Hub airports are often plagued with congestion, resulting in increased flight delays which can wreak havoc on aircraft turnaround times and utilization schedules, further raising operating costs. In recent years, Southwest has expanded into some of the most congested airports in the country, like Boston Logan, New York LaGuardia and Washington Reagan National.

4. There’s more to spend: the fact that there are expense pressures on airlines doesn’t mean that you’re going to have to foot the bill. The oil price factor, for example, has been around for a while, and it wasn’t enough to protect carriers from price declines. The fact that you probably have more discretionary income – or at least less perceived employment risk – means that you aren’t going to wince when you see a higher price. You’ll book with less lead time. It’s easier for you to spend.

What will be interesting to see is the extent to which consumers will be more willing to open their wallets. Even though having more cash comes with a bit of comfort in using it, memories may not be as short following this recession as they were in previous economic downturns. The recession kicked off by the global financial crisis in 2008 hurt. A lot. Unemployment was severe – and continues to be. People may not be as willing to pay big fares as they were in the past. Does this leave more market opportunities for online discounts – such as those offered by online travel agencies? That remains to be seen.

What do you think? Leave a comment to let us know! There’s no crystal ball on this one, and I’d love to get your thoughts.

[photo by atomic taco via Flickr]

Are airlines bad for your health? Five perspectives on plane food


Lately, it seems like the easiest way to lose weight is to fly regularly. There isn’t much to munch on in the skies, as airlines have cut back on just about anything that looks like an amenity. Fatty foods have been replaced by none at all, which is great for your waistline, right?

It turns out that you can still pork up on a plane, even if you think the dismal state of customer service leaves you with a barf bag and nothing to expel into it. DietDetective.com has done a bit of digging and rated the airlines with “Health Scores” to reflect the quality of their high-flying fare.

Even at 35,000 feet, the mighty have fallen. According to Charles Stuart Platkin, PhD, MPH, public health advocate, editor of DietDetective.com and visiting assistant professor at CUNY School of Public Health at Hunter College, “This year United provided the ‘healthiest” choices in the sky, while Continental had a fall from grace, US Airways received the lowest rating, and Virgin America and Delta were the least cooperative (and also received a low health rating).”

So, let’s take a look at five airlines and what makes them good for you … or not:1. United Airlines
United Airlines finally has something to celebrate: its grub. According to DietDetective.com, you can score a Tapas snack box on flights of two hours or longer – in fact, it’s the top seller. If your flight stretches to more than three hours, “United has a plethora of choices, but I really like the Turkey sandwich at 600 calories including the sauce and chips — skip those if you want to save the calories,” notes Platkin.

Finally, a reason to fly United!

2. JetBlue
It isn’t surprising to see JetBlue on the list, as it’s a perpetual high scorer in terms of customer service. The airline that treats you like a human being, it seems, also believes in feeding you like one. But, DietDetective.com warns you not to take advantage of the largess the airline provides: “Try to stick with no more than one snack. Just because they offer more doesn’t mean you have to take them, especially if you’re not hungry.”

Moral of the story: don’t let kindness turn you tubby.

3. American Airlines
The service may suck – the American Airlines flight attendants were singled out in a recent study of the worst airlines in the United States – but the “Boston Market Chicken Caesar Salad with chips and dressing is a pretty good meal choice.” If you go with the Cheese & Cracker Snack Tray, DietDetective.com advises, “[j]ust skip the cracker packages.

Oh, and steer clear of the beverage cart!

4. Delta Air Lines
Is it any shock that the worst airline in the United States was also the least cooperative with DietDetective.com? The company notes that Delta wasn’t helpful at all in providing nutritional information, adding, “I had to contact them repeatedly – they are back to their old ways.” You can do pretty well with the food, though: “Delta’s individual snack choices are not very good, but their meal choices on longer flights are reasonably healthy. Still, they can do much better.”

Warning: “Skip the turkey, egg salad and Canadian bacon croissant at all costs.”

5. Continental Airlines
There isn’t much here to celebrate, according to DietDetective.com. Go with the almonds, as “it’s really the only snack choice that has any nutritional value.” If you’re at a loss for other options, Platkin says that “if I had to choose, the Savory is probably the best — just watch that fruit-and-nut mix. In terms of meals, for breakfast, the yogurt is not too bad. For lunch or dinner, the Grilled Chicken Spinach Salad is the obvious best choice so long as you watch the dressing — that could put it over the top.”

Who cares? This is moot, of course, as a result of the merger with United.

[photo by WordRidden via Flickr]

Earn 1000 bonus miles when you use mobile check-in this Holiday season on United Airlines

United Airlines is taking a bit of stress off the Holiday travel season with a pretty generous 1000 mile bonus for passengers who use their mobile check-in service.

Mobile check-in is available on all United and United Express operated flights within the United States, Puerto Rico and the U.S. Virgin Islands.

The promotion does have one minor caveat – you need to register at united.com/mobilebonus before your account is eligible to receive the bonus. At that link, simply enter your Mileage Plus number, and the next time you use the United Mobile check-in option at mobile.united.com, you’ll receive 1000 miles (after 6 to 8 weeks).

You can only earn the bonus miles once, and the promotion last until December 31, 2010.

With the United Mobile site, you can check-in, have a mobile boarding pass emailed to your phone, check flight status, view your upcoming flight reservations, check your Mileage Plus account summary and sign up for flight notifications. Their mobile site also lists Red Carpet Club locations and lists Airline contact information.

Five United Airlines non-answers about the frequent-flier future

United Airlines decided to dive into the weeds. Executives from the airline met with close to 200 members of the online forum FlyerTalkers to discuss some of the major issues they see with the carrier, according to USA Today. This may not seem like a bold move, but to put the company’s top dogs out in front of some of the highest-value customers comes with plenty of risk, especially for an airline recently named the second worst in the United States.

So, what was on the agenda? The frequent-flier program was of course top of mind, as many of the people in attendance hold elite-level memberships. Despite being pressed by customers and media, however, the United Airlines executives kept their lips sealed on future plans for the program.

Here are five key topics from the event:
1. How the merger will affect the Mileage Plus and One Pass programs: no details were provided on what will change. But, they are expected to come out in the next few weeks. Through 2011, according to USA Today, the programs will not be integrated, “though some streamlining changes will begin. Look for them to be integrated in 2010.

2. Doubling down for the end of the year: USA Today pushed to see if United would be offering any year-end double-elite-qualifying mile offers. The company was “noncommittal.”

3. A place to put your feet up: United would only say that a rebranding effort for its Untied and Continental lounges is “a possibility.” It may use one of the existing names – United’s Red Carpet or Continental’s Presidents Club – or it may not.

4. Slightly better seating: United wouldn’t reveal whether it’s premium economy section would be retained post-merger. Continental doesn’t have a similar offer.

5. Thresholds for top-tier: will it take 75,000 miles or 100,000 miles to become the top dog? Well, there’s still no answer.

So, United made itself visible and accessible, but it didn’t bring much to the table. This leads to the obvious question … why bother?

[photo by Deanster1983 via Flickr]

United puts Economy Plus on sale, $5 more than coach

Normally when airlines put fares on sale it’s no big news here at Gadling. Not a day goes by when some legacy airline or some large hotel chain releases a paltry discount on overpriced tickets — a sale that most times is not much cheaper than your average unadvertised, competitive faremongering.

United did something a bit different this time though: they put their Economy Plus section on sale, that section in the front of coach with a bit more legroom and a lot more comfort for longer haul flights. With reductions of up to 40%, some flights in E+ are now just five bucks more than a seat in coach.

This is, unfortunately, only limited to certain routes in the endless volumes of daily United flights, but hey, for the price it might be worth looking into. The sale runs until November 12 and you can check out the full details over at United.

Alternatively, you can save that $5 and use it for a sandwich while on board, but that thus begs the question: food or legroom? Guns or butter?