United to charge for meals on international flights

by Grant Martin on

Gradual reductions to in-flight meals have finally reached the international market. It used to be that everyone on the aircraft got a meal, wherever where you were going or in what class you were. That slowly devolved to meals in first class on some long-haul flights (exception: Continental, where all meals in domestic are still free!).

Now, spurned by cost cutting measures across the industry, United Airlines has announced that they’re discontinuing meal service on some of their international flights.

From Washington DC‘s Dulles airport, flights to Europe will now offer food for purchase instead of the standard “chicken or pasta” choices. Nine dollars will get you a salad or sandwich while six buys a snack box. I found no mention of warm food in this Bloomberg article.

To reiterate: they aren’t even charging you $9 for the soggy chicken that you used to get.

As to whether the changes will be unrolled to the rest of the international legs, the airline is still not sure. They’ll be taking input from passengers after this trial period to see how poorly it’s received.

And poorly received it will be. On a three or even four hour flight across the country I can see how someone can gorge up on food beforehand and make it through the itinerary. But on a nine hour flight you need to eat at some point. And unless you brought a sack lunch you’re going to be forced to pay whatever prices they’re charging. Yes, they only take cash.

Take this opportunity to send a note to UA protesting the changes. There’s still time to reverse the tide.

10 tips for smarter flying


Other Trouble in the Skies


British, American and Iberia Airlines to sign cooperation agreement

by Grant Martin on

The UK’s British Airways, American Airlines and Spain’s Iberia this morning announced that they would soon be cooperating on flights between North America and Europe while they would also start to collaborate and expand on other routes together in the Oneworld Alliance.

Are the airlines merging? No. But aren’t they already all part of the Oneworld alliance? Yes, they are. What the airlines have agreed to is tighter collaboration among their operations. Ground operations, codeshares and mileage programs will be better integrated to ensure seamless operation among carriers (read: keep passengers hooked in the alliance), while costs and overlapping spending will be reduced.

It’s important to note that the airlines will continue to operate independently, similar to the Continental and United collaboration announced earlier this year. What’s not clear is whether they will be collaborating on pricing. As Virgin Atlantic, the main competition, sulks about the conglomerate having over 50% of the landing slots at Heathrow, many have noted the potential for monopolistic pricing among the new bedfellows.

So will prices actually go through the roof? Technically, less competition in the market suggests that prices may have the potential to rise — but there are still plenty of carriers and entry points into the EU. American, British and Iberia may soon have a good handhold on Heathrow (Sorry, Virgin), but Amsterdam, Gatwick and Frankfurt are still wide open, so with a little bit of creative routing you don’t have to call of your summer vacation.

Several Oneworld airlines are filing for antitrust immunity to get the ball rolling on the cooperation agreement — should this get approved, expect to see small changes in operations over the course of the year.

Top off that United frequent flyer account with Award Accelerator

by Grant Martin on

United Airlines just fired up a tool on their website called Award Accelerator, a tool that essentially lets you pay to double or triple earned miles on any of your flights. Basically, you pay a sliding fee on check-in that effectively equates to three cents per mile, then at the end of your flight the airline dumps the bonus into your account.

So say you’re flying 500 miles from Detroit to New York City. Pay fifteen bucks and you can earn 1000 miles for the trip, or pay thirty and you can earn 1500.

So when is this useful?

Well, if you divide the cost of a regular domestic award ticket, 25,000 miles, by 0.03 cents/mile, you get a total of 750$ spent for those miles. In other words, if you bought all of your miles for an award ticket this way you would be paying 750$ for that ticket — too much for any old domestic ticket. So it doesn’t make sense to double or triple your miles on every flight.

The instance in which this tool might be handy, however, is when you need just a few extra miles to reach that award tier from which you can book. You’re at 24,000 miles, you’ll earn 500 on your next trip and want to push that to 25,000, for example. In this case, it makes sense.

Just try not to make a habit out of it.

Seats on a United Airlines flight come loose, roll and injure a passenger

by Jeffrey White on

You don’t hear about this everyday: A United Airlines flight taking off from Seattle-Tacoma International Airport and bound for San Francisco this past Sunday had to turn back suddenly after a row of seats became loose, slid backwards and slammed into a full row of passengers.

Maintenance workers confirmed that there was a loose bolt on three occupied seats in the third row of that flight. At takeoff, the seats simply came undone.

One woman sitting in the fourth row suffered a knee injury and was transported to the hospital after the pilot made an emergency landing.

Maintenance workers fixed the problem (though the flight was delayed more than three hours).

United says it will compensate passengers for that delay.

The injured woman flew to San Francisco this morning on a free first class ticket.

Statistics for pets lost, injured or dead while in an airline’s care

by Jamie Rhein on

I’ve never put an animal in an airline’s care before, but I have friends who have. Friends of ours shipped their dogs to and from Singapore. One person took a parrot and another shipped two cats. All went well in these instances.

The situation where the dog was lost by United Airlines this past week is not common, I would guess, otherwise it wouldn’t have made it to the national news. Grant gave a Gadling heads up, and this article on ABCNews this past Monday outlines more specifics about the unfortunate situation when Jeddah, the beloved dog of John and Ronia Weisner went missing at Dulles International Airport after only an hour in the airline’s care.

If you are wondering what the statistics are for problems when shipping pets, and the airlines involved with the mishaps, check out this PDF file to Air Travel and Consumer Report published by the Office of Aviation Enforcement and Proceedings: Aviation Consumer Protection Division.

May 2008 was just posted this month. On page 38, you’ll find the recent stats for pet troubles. Here’s the summary:

No animals were lost in May.

Two were injured. (Alaska-1; Skywest-1)

Four died. (Continnental- 3; United-1)

The chart doesn’t list the specifics of the incidents, but you can click on the airline name in the chart in order to get the report summaries.

In the Weisner’s case, I can’t imagine what it must be like to have such a significant change already in ones life such as a move to Saudi Arabia for a year only to have it start out with a missing dog.