White Collar Travel: The upgrade rotation

Routine often breeds insight, and the form of business travel that once ruled my life was one of the variety that Ralph Waldo Emerson would have called “the hobgoblin of little minds.” During one project, which involved seven months of weekly roundtrips to Omaha (and platinum status on Northwest by June), I’d get to Logan Airport every Monday morning and see the same names called for upgrades. It was demoralizing. As my miles accumulated, I knew that theirs were, too, leaving me no closer to my goal.

Then, a strange thing happened when I crossed from silver to gold: I started to get the bump. The people normally summoned up to the gate – who I had come to know by sight and the first three letters of their last name – were no longer on my flight. The upgrade candidates behind them were getting the first nod, and occasionally, I’d pick up some first class table scraps. Two months later, I was at the top of the list.

My business partner, who joined me in this weekly grind, noticed the change, as well. Having gotten this far, it didn’t take us long to put the rest together. The people who used to beat us to the upgrades had rolled off their projects: their work was done, and they had moved on to gigs in other cities. We still had plenty of Omaha time in front of us and relished the thought of having to compete with only the people paying for first class, and the occasional heavy-hitter who was taking a rare trip in our direction.Watching this unannounced changing of the guard is good for a morale boost in a life where pleasant surprises just aren’t frequent enough. It entails a sense of accomplishment, a touch of prestige and an expectation of a little more comfort. Everything that cuts your way carries disproportionate weight when you’re a road warrior.

So, if you’re among the many making the weekly “commute” to another part of the country on a long-term project, watch the pre-boarding process, and celebrate when those familiar faces disappear. It means you’re getting closer to a wider seat and coffee in a ceramic mug. There’s a rhythm to business travel, much of it defined by the work the passengers do. Get in synch with it, and the lifestyle becomes much easier to bear.

White Collar Travel: Monday morning mayhem: A business traveler starts the week

Thomas Hobbes, the British philosopher, unknowingly described the life of the business traveler several centuries in advance: brutish, poor and short. Long hours, inconsistent diet and exercise and extended periods of emotional isolation virtually assure that many will burn out. This state of affairs is at its worst on Mondays, quite possibly the most miserable day of the week for the road-dwelling professional.

Depending on your proximity to the airport and destination, your day can start as early as 3:30 AM. The alarm clock assaults your eardrums (and your spouse’s, unfortunately), prompting you to slog over to the shower – you can’t clean up at your destination, since you may be heading straight to the office. After a quick goodbye to a half-awake, fully annoyed companion, you trudge down to the waiting town car (if the driver’s late … no mercy), while doing the mental calculations on whether 45 minutes of fitful sleep during the ride is preferable to trying to wake up. It doesn’t matter, as you’ll resign yourself to a general feeling of hard-to-describe discomfort.

At the airport, having checked in the night before and printed your boarding pass, you run the security gauntlet, easily spotting the passengers who are not members of your elite, informal fraternity. You kick off your shoes, whip out your laptop and empty your pockets, as if the seconds you’ll save are a matter of life and death, knowing deep down that this behavior is totally irrelevant.

Coffee comes next, of course, since you know you’ll need to spend the flight preparing for your weekly client meeting, which is invariably scheduled for as soon as you plug in at the office. While you loiter at the gate, nursing caffeine into your body, you snag a wi-fi connection and look around while you pull down your e-mail and look for any early morning or overnight crises. The seats are littered with people clad in business casual attire and up, depending on the nature of their companies, clients and engagements. You look for familiar faces, if only to size up the competition for upgrades. New faces are a plus, as it means the odds of a seat up front usually improve.

Thanks to your status as a wandering hired gun, you pre-board per the code on your boarding pass that indicates you’re among the airline’s chosen, perhaps into the coveted first class cabin. You score some extra legroom and a drink while the proletarians board – as long as the flight attendant isn’t jabbering mindlessly at a passenger who would rather have his coffee with cream, sugar and no commentary. This happens all too often, unfortunately. If you weren’t relying on an upgrade and actually paid for a first class ticket – fat chance of that ever happening unless you’re a top-shelf executive – you’d book 1C, so at least you’d get your coffee before the flight attendant gets distracted, starts talking and fails to serve the rest of the cabin.

In the sky, you try to make yourself “billable” (depending on the nature of your job), throwing yourself into client work with the hope that you’ll recapture an hour or two at the end of your day … though that really never happens. So, you spend a few hours on status reports, presentations and writing e-mails that you’ll send later, occasionally breaking to eat, drink or nap.

When you hit the ground at your final destination, sometimes eight hours after having been greeted by your alarm clock, you’re about to start a workday won’t end until you leave for the obligatory team or client dinner, usually at around 7 PM. If you’re deep into a project, it could be worse – desktop dining while slaving away until well past midnight. If dinner’s on the agenda, you shoot to get back to your hotel room by around 11:30 PM (hopefully, you got to check in before going to the office). The bed looks great, but you need to check up on e-mails that were kicked around while you were at the dinner table and couldn’t sneak a look at your Blackberry. Then, you take care of some client work and call it quits sometimes between 1 AM and 2 AM. You’ve been up for 22 hours or loner.

It’s a tough life – and by now, I’m sure, one that sounds hardly worth living. Fortunately, there are some perks. Personal expenses stay low, and you do get to eat at some fantastic restaurants. Occasionally, you can squeeze in some time to enjoy your destination (if it’s worth enjoying, that is). For many, the work itself is a big draw, especially if you’re with one of the prestigious law firms, investment banks, accounting companies or consulting outfits. You’ll get projects that you’d never see anywhere else, work with some of the smartest people in the business world and be compensated rather well (though you’d never admit it). But, life on the road can take its toll on you. After a while, you’ll answer the “How are you?” question as one of my former bosses once did: “any day you’re not on a plane is a good one.”

Guilt-free vacation, part I: free your inner workaholic

If you haven’t read about how to screw-off and look good while you’re on vacation, check out yesterday’s article. This is what you’re up against. The workaholic invests even vacation time in career success, and to look like that white-collar stud, you need to deliver beyond the appearances of your lazy, poseur coworkers.

But, you will.

When you get to the office, you see opportunities rather than work. You feel high when you pull the proverbial bunny from a hat. You love this shit. You live by it. You need it.

Your family, on the other hand, has no interest in your latest corporate conquest while you’re supposed to be playing water volleyball with them. They get angry because you can’t get away from your Blackberry. They love you, and they want to spend time with you.

So, you need a plan.

The next two days are for you. The Gadling team has come up with some amazing ways to work your ass off while you’re supposed to be relaxing without incurring wrath from spouse or child. As always, leave a comment and share your ideas. There’s got to be some great stuff out there.

%Gallery-48553%

1. Use the plane wisely
This one’s obvious but important. While you are en route to your destination, you have a rare chance to get away with working when there are no competing priorities. Use it.

2. Build layovers into your travel plans
This is free work time! Pick up a wireless connection, and plug into a power outlet while the kids find an ancient Pac-Man machine. Bring plenty of quarters with you.

3. Get up early; go to bed late
When nobody else is awake, you aren’t depriving them of your time. Block of an hour or so at the beginning and end of every day. You’ll be able to crank out some great stuff for the office, and nobody in the room with you will care.

4. Piss frequently
When you dash into the bathroom, you have a few minutes to pluck away at your Blackberry. Drink a lot of water to add credibility. The easiest lies to maintain are actually truths.

5. Smoker, non-smoking room
Not only do they smell better, non-smoking rooms give you a chance to step outside for a bit. Bring your laptop. To get the most from this approach, also bring a cigar … a big one.

6. Waiting in line
Need to kill 45 minutes at Disney World? Take a call; work your Blackberry; review a document. There’s nothing else to do anyway. Bonus points: time your arrival at a long line to coincide with a conference call.

7. Set expectations up front
If there are some pressing issues at the office that you just can’t avoid, prepare the family. Let your spouse know that you may have to duck out for a bit. Be as specific as possible (e.g., provide conference call times). Don’t get greedy, though. Keep the calls to a minimum.

8. Look like you’re relaxing
Print documents you’ll need and bring them to the pool or beach. Tuck them in a magazine. Vanity Fair is thick enough that you can “lose” almost anything in it.

9. Forward your e-mail
If you can’t access your corporate e-mail account from the road, have it forwarded to your personal account. Let your colleagues know that they can reach you this way and to expect to hear from you using a different address.

10. Make all day “think time”
Take notes on your projects before you leave. Review them in the morning, and take the entire day to mull them over. You can be productive without looking like you’re working.

If you need more than this, fear not. Tomorrow, we’ll bring a few more tips to you. Before you know it, your family will think you can cut your ties to the office, and none of your coworkers will realize you aren’t at your desk.

Have you seen yesterday’s post yet?