Things are not working out so well at London Heathrow’s new Terminal 5. Since the terminal opened three days ago, it has been nothing but baggage problems, cancellations and misery, BBC reports. One fifth of flights from the new terminal were scrapped today: 67 out of the 330 scheduled. 37 flights have been canceled for Sunday.
A total of 208 flights in and out of the terminal were canceled during the first three days so far. Some elevators are not working. People cannot locate their bags. Sounds like a nightmare.
The cancellations also created an unexpected heavy demand for hotel rooms. An average airport hotel room, normally around $150, went up to $500 for a double room on Thursday. After many complaints, the airlines have scrapped its $200 limit for delayed passengers’ hotels.