The members of social network Where Are you Now? have spoken! Heathrow is the worst airport in the world, according to voters, thanks to passport control lines and baggage problems. The Brits don’t get all the glory, though. JFK in New York and Los Angeles picked up spots #2 and #3, respectively.
The good news, for Heathrow and JFK, at least, is that both were at the top of the list for security. Bangkok, Amsterdam and Rome were at the bottom. WAYN co-founder and joint chief executive Jerome Touze calls the survey results “pretty damning in terms of Heathrow’s reputation for passenger service.” Apparently, he doesn’t realize nobody gives a shit about WAYN’s opinion.
But, Heathrow is worth the wait, with the friendliest passport control officers outside Australia. They’re even nicer than the Canadians! U.S. customs officers were voted rudest, followed by those in India and Russia.
Again thinking that people give a damn about his opinion, Touze believes that “U.S. customs and immigration need address their attitude towards visitors, simplify the form filling, generally be a lot more welcoming and better reflect the personality of the American people.”
Thanks, Jerome. Because of your publicist prompted quote, we’ll get right on that.
WAYN’s survey included detail from 2,250 air travelers, who answered questions about customs, baggage handling and passport matters.
[Via Sydney Morning Herald]