Best Strategies for Hotel and Airline Loyalty Programs

Working loyalty programs for airlines, cruise lines, hotels or rental car agencies can be tricky business. Core benefits of one program are often overshadowed by promotional offers from another. Navigating our way around them in an organized manner to get the most benefit, then keeping track of what we earn can take a lot of time that few are willing to invest. Those who do not travel all that much often find themselves belonging to a bunch of programs with little value racked up on any of them. Still, the benefits of being a member can be worth our time, even for an occasional traveler, armed with the right strategy.

“To make sure you get more benefits, either in free flights or elite traveler perks, consolidate your miles into as few airlines as possible,” recommends iFly. “The more miles that you can build on one card, by using that airline or its partners, the faster you get your rewards.”

That strategy works for hotel chains as well and focusing on programs that offer more can help. Third-party web sites like FindTheBest rank airlines, hotels and others for us, consolidating benefits, perk thresholds and more to easily see which programs are a good fit for an individual’s travel profile.

“At FindTheBest, we present you with the facts – stripped of any marketing influence – so that you can make quick and informed decisions. We present the facts in easy-to-use tables with smart filters, so that you can decide what is best,”says FindTheBest on its web site.

Once points start coming in, another helpful website, AwardWallet, can make keeping track of them easy. AwardWallet is a free service that helps us manage reward balances, supporting over 400 loyalty programs. AwardWallet is also used by businesses to manage their corporate reward balances.

Loyalty pays off, but as new offers come along, getting in on them can be to our advantage as well. Another site, BoardingArea, features the latest offers for airlines, hotels and more.

Occasional travelers can also benefit from being a part of a loyalty program at work. Hotels are going after businesses with bonus programs that give top-tier benefits, normally reserved for heavy users to occasional travelers signed on under the company program.

Best Western, for example, has a new Business Advantage program where members get an across-the-board 10 percent discount off the hotel’s lowest rate, automatic elite-level membership benefits and a 10 percent bonus of all the points earned. When these programs initially roll out, expect extra value too.

A special bonus offer through April 8 gives Best Western Business Advantage participants who stay with the chain just one night during its Spring Promotion a free membership to Trip It Pro (normally $49), a personal program that helps business travelers keep track of their trips and their rewards.

Frequent traveler programs are a hot topic and relationships with hotel loyalty programs run deep, often causing members to lie, cheat or pose as someone else to get ahead said a survey Gadling reported on earlier this month.

In a survey by Starwood Preferred Guest respondents said they would try subterfuge to get upgrades and were not above telling little white lies to get a better hotel room or a hotel/airline travel upgrade,” Starwood said in TravelAgent. Nearly half of respondents claimed they would pretend it was their honeymoon to get an upgrade. 25 percent would pretend they had a family emergency and 20 percent would pretend to be someone important.

All they really had to do was have a strategy for their loyalty program participation that included joining the right program, keeping track of awards and taking advantage of other offers that may come along.



Flickr photo by Larry Johnson

Free beer and a behind the scenes tour at Jefferson’s Monticello on President’s Day

President’s Day technically marks the observance of George Washington’s birthday, but the holiday is widely viewed as a catch-all day to reflect on the accomplishments of all the founding fathers. Historians can argue over which of our founding fathers was most instrumental in establishing American institutions, but it’s hard to find anyone who lived a more eventful life than Thomas Jefferson.

Jefferson was an architect, a statesman, a writer, a voracious reader, a linguist, a diplomat, a gardener, a meteorologist, a botanist, a foodie before the term existed, a vintner and a traveler, among other things. In an age when travel was an ordeal, Jefferson nourished his hungry intellect by traveling the world. He spoke six languages and used them on the road. In 1784, when he was named the U.S. Ambassador to France, he and his 12-year-old daughter, Martha, took a lengthy trip through 7 U.S. states before departing for Paris.

And during his five years in Paris, he traveled extensively on the continent. In 1787, he took a 3 ½ month trip around France and Italy on his own dime, and in 1791, as the U.S. Secretary of State, he took a month-long “botanizing excursion” through New England with James Madison.

Jefferson constructed his home at Monticello, which means “little mountain” in Italian, bit-by-bit over a forty year period (1768-1809) and his travels helped shape his vision for the grand estate. When Jefferson retired in 1809, at 66, he moved into Monticello and never left the state of Virginia again. But he continued to indulge passions and tastes he acquired overseas, including fine French wines and books in a variety of languages, which is probably why he spent most of his retirement deeply in debt.

I’d been to Monticello before and consider this remarkable place, which is dramatically situated high above the city of Charlottesville amidst a stunning landscape of rolling hills, horse farms and vineyards, an essential stop for any traveler with an interest in early American history. I returned to Monticello this year on President’s Day in order to check out their new “behind the scenes tour.” Last summer, the foundation that operates the site relocated some of their staff offices out of the second and third floors of the house in order to open up more of the site to visitors.
The result is that travelers can now see what’s long been off-limits at Monticello: the second and third floors. The standard tour lasts about 35 minutes and costs $24, but for an extra $18 you can also purchase an hour-long “behind the scenes” tour, which gives you access to three additional bedrooms and the spectacular “dome room.”

The bedrooms are sparsely furnished and aren’t staged for visitors in the same way that rooms on the first floor are. But the guides clue you in on some of the history there’s no time for on the standard tour. For example, I learned about Jefferson’s three indoor privies, and the fact that Thomas Jefferson Randolph, Jefferson’s oldest grandson, was the Confederacy’s Secretary of War.

I also learned about the Levys, a Jewish family that bought Monticello after Jefferson’s death and ultimately sold it to the foundation that runs the property for $500,000 in 1923. But the real show-stopping attraction of the behind the scenes tour is the so-called “dome room” (see video below) – a stunning sitting room with six huge circular windows.

I did the two tours back-to-back and would probably do them on separate visits in the future. Standing for an hour and thirty five minutes straight was a bit long for me, even though I found the guides to be engaging and well informed. Children seven and younger aren’t allowed on the behind the scenes tour, which is for small groups of 15 or fewer. By the mid-point of our tour, several weary members of our group were sitting sprawled on the floor, which I found understandable, if a big undignified, given the hallowed ground we were on.

The dark side to life at Monticello is the fact that some 600 enslaved African-Americans lived and worked there over the course of Jefferson’s lifetime, including his paramour, Sally Hemmings. (He freed just 7 of his slaves) My guide on the standard house tour mentioned her, briefly noting that most historians now agree that Jefferson probably fathered six children with Hemmings, who also accompanied him to Paris. At lunch, my wife and I overheard a fellow traveler lament the lack of gossipy details on Jefferson’s sex life on the tours.

“I wanted to know all the juicy details about Sally,” a woman said.

Starting in April, visitors will be able to avail themselves of a Slavery at Monticello tour, free with the purchase of a standard house tour. I don’t know if the tour will include much more on Ms. Hemmings, but it’ll no doubt give visitors an understanding of what life was like for Monticello’s slaves.

Before you leave Monticello, take the time to explore the grounds, spread out across 2,600 acres. If you’re fit, consider hiking up to or down from Monticello on the Saunders Trail, a beautiful two mile path, which begins near the intersection of Rt. 53 and Rt. 20 and winds up through the woods right to Monticello. And you should also make sure to visit Jefferson’s grave. (He died on the 4th of July, 1826, at 83, on the same day as John Adams, 90, on the 50th anniversary of the Declaration of Independence) Jefferson wrote his own epitaph and modestly mentioned only three of his many accomplishments: authoring the declaration of independence and the statute of Virginia for religious freedom and founding the University of Virginia.

If you visit Monticello on a Friday, Saturday or Sunday, consider capping your outing with a visit to the nearby Star Hill Brewery, which offers free, yes free, tastings of their outstanding brews in their tasting room. Like everything else in Charlottesville, there’s a Jefferson connection too. Star Hill’s delicious Monticello Reserve Ale, an unfiltered wheat ale that is made using the same East Kent Golding hops and other ingredients grown right at Monticello that Jefferson and his wife, Martha used to brew their own beer.

If you prefer wine, drive right down the street to the Jefferson Vineyards, which also has a connection to the country’s third president and produces a mean Monticello Cabernet Franc. Aside from all of his other accomplishments, Jefferson knew how to produce and enjoy good beers and wines. In my book, that makes him worthy of his own national holiday.

Videos- Dave Seminara. Images via Flickr, Randy Pertiet, Tony the Misfit, Dave Seminara and Star Hill.

Traveling turtle finds new home in Arizona

Green Sea Turtles travel great distances in their lifetime with a range that reaches as far north as the southern coast of Alaska and as far south as Chile. In the water. On land is an unlikely place to find a sea turtle but this week one will settle into her new permanent home at the Sea Life aquarium in Tempe, Arizona.

The green sea turtle, Ziva, sustained serious injuries after being struck by a boat off the coast of Florida in 2010. Ziva has spent the past two years receiving treatment and rehabilitation at the internationally acclaimed Georgia Sea Turtle Center (GSTC). She sustained such extensive damage to her shell and skull that she requires specialized weights to swim and dive correctly. Because of these injuries, Ziva will never be healthy enough to survive in the wild but Sea Life Arizona will provide her a safe and permanent home and will ensure she receives the experienced care she needs.

“Having Ziva at Sea Life Arizona gives our guests the opportunity to see something that can’t be seen anywhere else in the state,” said Hayley Townsend, Sea Life Arizona general manager. “We are excited to help rescue an incredible sea creature and share a message of hope and ocean conservation.”One of the few institutions in the country to comprehensively integrate rehabilitation services with research and education, GSTC offers injured animals, such as Ziva, a second chance at life.

“Our goal is to rehabilitate injured animals and enable them to survive in their natural habitat,” said Dr. Terry Norton, director and veterinarian of GSTC. “In a case like Ziva’s, we wish we could restore her to normal health, but are grateful she will be able to serve as an ambassador for sea turtle education and ocean conservation to the visitors of Sea Life Arizona. We are thankful for partnerships like this that provide an opportunity for these animals to thrive in a new environment.”


Photo: Sea Life Aquarium

A timelapse journey through the American Southwest


While I don’t think anybody would dispute that the American Southwest is beautiful, this timelapse video by Henry Jun Wah Lee of Evosia Studios takes the region to a whole new level of breathtaking. Without using words or special effects, the Los Angeles-based filmmaker brings the landscape to life with dancing fog, vibrant sunrises, detailed rock formations, and curvacious craters that appear to flow like a woman’s skirt. The photographer’s mission in his work is to inspire people who spend their time in cities to get out and re-connect with nature. Through this video, you’ll get to explore the Grand Canyon, Monument Valley, North Coyote Buttes, the Upper and Lower Antelope Canyons, Rattlesnake Canyon, the Eastern Sierras, Vermillion Cliffs, Yosemite National Park, Grand Staircase Escalante, and the December 2011 Lunar Eclipse.

So how did he create such a stunning masterpiece? Jun Wah Lee explains it took, “a little bit of luck, a lot of traveling and sleepless nights, and a lot of practice!”

Space travel Code of Conduct aims to limit junk in orbit

Decades of space travel activities have the Earth’s orbit littered with space junk. As the world’s nations continue activity in space, the space junk pile increases and along with it the chances of a deadly collision. Now, the United States and other nations are doing something about it.

“Space is no longer an environment accessed nearly exclusively by two superpowers or a few countries. Barriers to entry are lower than ever, and many countries are enjoying access to, and the benefits of, space in unprecedented numbers,” said Frank A. Rose, the Deputy Assistant Secretary, Bureau of Arms Control, Verification and Compliance in a speech at the 15th annual FAA Commercial Space Transportation Conference last week.

The U.S. Department of Defense tracks about 22,000 objects in orbit, only 1,100 of which are active satellites. The rest are things like dead satellites, spent booster rockets or orbiting debris. Experts are concerned that the man-made debris increases the odds of future damaging collisions, a situation that will only worsen as more nations explore space travel.To reduce this risk to future satellite operations and space travelers, the United States has joined the European Union calling for a uniform code of conduct that reduces the risk of further debris-generating events, reducing the need to maneuver around debris, expending precious fuel.

“I believe that 2012 will be a defining year for space security, and the work we all will do in responding to the challenges in, and the threats to, the space environment can help us preserve space for all nations and future generations,” said Rose. “We look forward to partnering with the commercial space transportation industry in this effort.”






Flickr photo by AsylumSeaker