Chicago Marriott and Nickelodeon partner for unforgettable family getaway

by Melanie Nayer on

Your kids have a problem, and it’s in the TV. They squeal with delight at the sight of SpongeBob and lose their minds when Big Time Rush comes on air. Now, Marriott and Nickelodeon are partnering to make your kids’ dreams come to life (and likely give you an extended headache with all the screaming, but it’s not about you, it’s about the kids).

The Chicago Marriott Downtown Magnificent Mile is located within walking distance to the best shopping, restaurants, and attractions in downtown Chicago. Of course, it’s also near Navy Pier, so you can take your kids (and their SpongeBob dolls) to the famous ferris wheel for an afternoon. Book the “Nickelodeon Your Stay” package and your kids will enjoy:

  • Free Nickelodeon activity book
  • Silicone bracelet with access to a secret game website
  • Nickelodeon bag with sunglasses
  • Build Your Own SpongeBob
  • Splash ball
  • Turndown service with pillowcase and bedtime book

Be sure that promotional code NK6 appears in the Corporate/Promotional code box when making your online reservation.

As for you? We’re happy to report that the Chicago Marriott Downtown Magnificent Mile has a lobby bar with 24 beer taps to choose from and a great top shelf liquor for those who need a something stronger than a beer.

The (Un)Wired: A Free Wi-Fi Manifesto

by Andrew Evans on

The year is twenty-ten A.D. and Wi-Fi should be free.
We travelers bear no grudge with you as long as you agree,
But if you’re that one schmuck who likes to play it old school,
Charging folks for internet–well, then basically, you’re a tool.

Your penny-pinching greed smells just like boardroom boredom.
It’s out of touch and backwards, not to mention just plain dumb.
Please get with the program, be ye airport or hotel:
If you don’t have free Wi-Fi, then you can go to hell.

Maybe somehow you’re still stuck way back in 1999,
But nowadays, we’re all online, everywhere and all the time.
We’re riding on a bullet train to a place called progress,
Get on it or get off it; win or lose, more or less.

Now don’t start waggin’ your finger and talkin’ ’bout capitalism.
‘Cuz what you’re doin’ and what that is, capitalism it isn’t.
You preach that competition matters most in a race,
But Bandwidth Bandit’s the losing horse, so here’s my trophy in your face.

Don’t believe the suits who tell us bloggers we’re too sassy,
‘Cuz let me tell you dittoheads, “Do you know what’s so not classy?”
Welcoming frequent flyers who only wanna soak their feet,
Then telling your five-star guest to go and check his email on the street.

Hey Luddite, while you’re at it, dream big, don’t stop there–
Stick your dirty hands in the water, in the men’s room, if you dare.
You could make a fortune charging for all the stuff that should be free.
A nickel to wipe, a dime to pee, and half a buck to breathe.Real funny how some of you think Wi-Fi’s, like, optional,
An extra perk like cushioned hangars or an ice bucket that’s full.
Well, keep your stupid coffee machine and you’re fancy new remote.
We watch TV online now, perhaps you didn’t know?

Now we’ve all got 3- and 4G, it’s isn’t like we need you,
It’s just your stupid concrete walls keep the signal from getting through.
So please stop annoying us or perhaps find another hobby?
‘Cuz right now I keep running with my laptop to the lobby.

I’ve been around the world, from Port Harcourt to Beijing,
The third world’s better wired than your top floor executive wing.
I can Twitter in Rwanda, get on Facebook and type,
But in your three-hundred-dollar hotel room, I can’t log on to Skype.

Now I spy with my bionic eyes the not-so-distant future,
And if you wanna be part of it, then let me offer you this here clue:
Soon every single traveler’s gonna check in with an iPad–
If your lousy hotel ain’t got Wi-Fi, than watch us get real iMad.

We won’t show up with pitchforks or with gas bombs at your door,
The way you’ll know we’re real pissed off is the way in which we ignore.
We’ll take a different airline, find a different place to play,
We’ll see you got no free signal, and we’ll simply walk away.

Really guys, don’t fret too much, it’s really no big whoop:
Your hotel will make a nice warehouse, or high-rise chicken coop.
Sit back and enjoy your silly ten-buck charges while they last,
You’ll need the cash come winter, when you’re freezing your homeless ass.

Sadly, it’s not just hotels who behave this way,
Not naming any names, LAX, IAD, JFK,
We’re talking to you ‘cuz your airports are such a mess.
You’re necessary but you still suck, so why not suck a little less?

Give us free Wi-Fi and we won’t hate you as much.
(Surely it costs less than nasty airport fudge.)
But you still just don’t get it and that’s exactly why,
We’d rather fly through Singapore, Portland or Dubai.

So here’s the proverbial memo you’ll keep swearing you didn’t get:
“Give us free Wi-Fi dammit, we deserve our internet.”
If not, then don’t complain when history adds you to the pile,
With drive-in movies, the horse-drawn carriage, civilization on the Nile.

So kudos to all those companies who know us, love and get us:
The mom and pop joints, B&Bs and dingy Chinatown bus.
You corporate minds should wake up now and please smell the coffee:
Starbucks has free Wi-Fi now, and so does MickeyDees.

What’s that you say? You still can’t catch the gist?
Of what everyone’s been sayin’–your kids and The Economist.
Really guys, it’s not so hard and I’m pleading on one knee,
It’s already twenty-ten A.D. and Wi-Fi should be free.

Peace out.

(Photo: Flickr Miklo Olivier, Dana-2)

Hotels making a move on social media, with targeted help

by Tom Johansmeyer on

The hotel industry has plenty of faith in the social media world – and no reservations about using it to gain reservations. But, it’s struggling to take control of the medium. A survey by Wine and Hospitality Network indicates that most respondents (in the business) spend only two hours a week managing their Facebook fan pages – with 14.2 percent having no such page to manage. Forty-two percent don’t use Twitter, and 25 percent tweet for less than an hour a week (they should reach out to @Colonnade for tips).

But, it isn’t for lack of trying. The internet is littered with the corpses of abandoned social media marketing initiatives, inside the travel industry and out. Notes online marketing publication ClickZ:

“Before hoteliers even consider a social media initiative, they should be aware that social media is a very engaged, hands-on marketing format. The social networks are a graveyard of abandoned hotel profiles and fan pages by hoteliers who did not realize the complexity of social marketing,” said Margaret Mastrogiacomo, social media specialist with Hospitality eBusiness Strategies, a strategic services and design firm.

Several properties are getting in on the action, committing resources and genuinely seeking returns. New York’s Roger Smith Hotel has made a clear social media play, according to ClickZ, by adopting Revinate, a tool to facilitate active social media management specifically for the hospitality business. Kimpton has adopted this platform as well.

ClickZ continues:

The focus on hotels pays off for the Roger Smith’s Simpson, who used to spend hours using search and setting up news alerts on competitors. While Revinate doesn’t include some of the hot new social media startups he keeps an eye on, like Bizzy and Pegshot, he says it covers the major sites, especially TripAdvisor, the most important. The ability to compare his hotel’s buzz with competitors is also unique. “It’s one thing to do it manually for your own establishment, but for me to do that for surrounding hotels or for what other people we have an interest in are doing, that becomes more laborious.”

So, what does this mean for the average traveler? Your opportunities to engage with the hotels you’ll call home, if only temporarily, are set to increase. Think beyond deals (though they are important) to every other reason you’d contact and open dialogue with a hotel. The possibilities are immense, and hotels, a bit slow to move in social media, appear to be on the brink.

Harrah’s, Caesars Palace create personalized trips for guests

by Melanie Nayer on

Las Vegas is sinfully decadent in all the right places, but if you don’t know where to go or how to get your name on “the” list, you’re out of luck. News from The Strip is that Harrah’s and Caesars Palace have launched a service to fix all that. Catering to every need of bachelors, bachelorettes, divorcees, just-turned-30/40/50-mid-life crisis travelers, corporate executives, Kardashian wanna-bes and just about any other personality that visits Las Vegas, Harrah’s and Caesars Palace announce their new concierge trip planning service.

“Total Experiences” is a new, complimentary program created by Harrah’s to provide trip planning services and insider access to groups of leisure travelers staying at Harrah’s resorts in Las Vegas, Atlantic City and beyond.

Veronica Smiley of Harrah’s Entertainment is spearheading the new program and tells me it’s the ultimate planning option for all travelers.

“Each group of travelers is connected with their own Total Experiences Specialist, who handles all details of the group’s itinerary both before and during their stay, including creating VIP experiences for those guests who may not be high-rollers,” said Smiley.

The specialist can pull together everything from golf outings to private tables at the hottest clubs, depending on the guests’ needs.

“This is a complimentary service where guests pay for only what they book; the more the group adds to their itinerary, the greater the access and upgrades their Specialist can offer.” So, what has Smiley produced?You say you want to recreate “The Hangover” with your buddies (sans Mike Tyson’s tiger)? No problem. Smiley and her team can book you the “Hangover Suite” at Caesars Palace and plan a full guys night out with all the perks including tickets to see the Pussycat Dolls and a private gaming table in the Pussycat Dolls lounge, VIP passes to PURE nightclub and gaming lessons, if necessary.

Girls need a little getaway? Take a group cooking lesson with a Michelin-star chef and get backstage to meet-and-greet with Cher after her concert. Want a personal shopping tour of Caesar’s and some behind-the-scenes looks at the top jewels in Sin City? Not a problem, according to Smiley.

“We look at our portfolio of activities and make some recommendations for the guests based on what they’re looking for. We’ll find something for every budget and type of traveler.”

Here’s how it works: You and a group need to book at least five rooms and the concierge services are free. Tell your specialist what you’re interested in, your budget and whether you want to go wild and crazy or just focus on winnings. Your specialist will create a package and you’re off to Las Vegas. Smiley says the service does get discounts for group bookings but guests don’t pay an additional fee for using this service.

“You pay for what you book; you can get as much or as little as you want,” said Smiley. “Our only motivation is to create a whole new set of loyal customers.”

No more waiting in lines at nightclubs or begging bouncers to let you backstage at the Barry Manilow concert.

Top five reasons you’ll pay more for flights

by Tom Johansmeyer on

It looks like flight deals are a thing of the past. The airline sector is starting to recover, as evidenced by an aggregate $1.3 billion in earnings for the six largest U.S. carriers last quarter, and more profits are said to be on the horizon. Of course, we’re still in the early stages, and those earnings do pale in comparison to the $22.7 billion in losses sustained in 2008 and 2009. So, the airlines are making up for lost time and taking advantage of a swing in the economy … that means you’re going to pay for it.

Good news for the airlines, of course, translates to a thinner wallet for you, but it indicates that you’re at least willing to handle the higher cost, since airlines tend to be price-takers rather than price setters.

Why are you going to pay more for flights? Here are the top five reasons:

1. Extra fees no longer “extra”: they’re part of the package now. Airlines raked in $13.5 billion from fees in 2009, a 43 percent spike year over year. They aren’t going away. As the industry recovers, this will help keep fares higher.

According to the Associated Press:

United and American led the way on “ancillary revenue,” including fees, at about $1.8 billion apiece last year, according to IdeaWorks. United Airlines President John Tague calls fees “an unequivocal success,” and suggests his airline could still double the amount it’s bringing in with baggage fees.

2. The market supports higher prices: airlines charge what they can get, as it is a consumer-driven market. So far, consumers are responding favorably to price increases, with fares up an average of 18 percent this summer.

3. Airlines to hold the line this fall: demand is expected to decline through the end of summer, and the airline will try to keep from offering deep discounts. In fact, many are offering deals to get passengers interested but are able to convert into higher-priced seats.

4. Shared armrests the norm: the planes are full. Delta filled close to 90 percent of its seats last month, with Continental at 87 percent and American at 86 percent. This means there are more fares covering the cost of the flight, which delivers favorable financial results.

5. Temptation to add flights resisted: rather than bring more planes out to handle this increase in demand, the airlines seem to be fighting the urge, because bookings are sluggish and the economic recovery is tenuous.

[photo by Ma1974 via Flickr]