Virgin America launches real-time deals with Loopt

by Melanie Renzulli on

Virgin America, the airline that always seems to be on the cutting edge with in-flight entertainment and passenger satisfaction, is launching a new initiative to keep customers happy before they even board their flight. Virgin America’s new program “VX Deals on the Fly” has it teaming up with the mobile check-in company Loopt to offer deals at the airline’s hub at San Francisco International (SFO).

To unlock real-time deals, passengers at SFO must use Loopt to check in at T2, the spanking new Terminal 2 where San Francisco-based Virgin America is an anchor tenant, then watch a short video about the terminal’s modern and sustainable design. “A Day in the Life of SFO’s T2” does an excellent job of making the airport almost as inviting as the onward destination. [Watch it here.]

VX Deals on the Fly range from discounts at restaurants and shops within T2 to deals on Virgin America flights. Here’s a full list of VX Deals on the Fly available through December 22, 2011:

  • Cat Cora’s Kitchen: a complimentary dessert when you order two tapas.
  • Kiehl’s: Two complimentary product samples.
  • Natalie’s Candy Jar: 15 percent off discounts on bulk candy.
  • Napa Farms Market: $1.00 off TCHO chocolate bars or Napa Farmhouse marmalades.
  • Hotel escape offers from $315 through the Elevate® loyalty program’s partner Morgans Hotel Group’s Boutique and Lifestyle Hotels, including Clift in San Francisco and Mondrian in Los Angeles.
  • Car rental: $15 off your next green car rental at SFO.
  • Virgin America: 10-20 percent off last minute travel discounts as well as random two-for-one and free flight offers for future trips.

Yes, that’s right. Checking in at T2 with Loopt could possibly land you a two-for-one flight deal or a free flight from Virgin America. To learn more about VX Deals on the Fly, visit the Virgin America and Loopt websites.

Video of the Day: Demystifying airplane bathrooms

by Mike Barish on

“The toilet is interesting. It’s something that fascinates a lot of people.” There’s not much more that we can add to that. Well, we certainly do appreciate the reminder that you can’t get sucked into the toilet. Though, for accuracy, they probably should have explained that you will probably find that the entire bathroom is oddly wet…everywhere…from indeterminate liquids.

Best Buy airport kiosks: Rip off or godsend?

by Grant Martin on

America-sized vending machines are the new big things at the nation’s airports, giant robots that help you pick out the last second headphones or digital camera that you forgot to bring on the road.

If they’re anything like the airport Burger King, however, then consumers should be concerned about the markup. Like the restaurant, it’s always possible that airport retailers can inflate the price of their goods because they have a monopoly on the local market, squeezing passengers for more cash and gouging for a few extra dollars.

Concerned, Gadling Labs took a quick survey of the Las Vegas airport Best Buy Kiosk and then did a comparison with the current online prices. What we found was that prices were identical between the airport and the online store, from headphones to cameras to HD video devices. Here are a few examples:

Sony Bloggie Touch: ($199|$199) (LAS|Online)
Bose OE Audio Headphones: ($179|$179) (LAS|Online)
Skullcandy Skullcrusher Headphones ($69|$69) (LAS|Online)

What does this mean? That Best Buy is charging passing airport customers the same price that it charges its customers elsewhere. Way to go Best Buy — it’s the classy thing to do.

Emirates, Virgin America win Passenger Choice Awards

by Melanie Renzulli on

Window or aisle? Coffee or Coke? Choices for airline passengers are shrinking faster than the on-board snack. But there are some airlines that are still mindful of the passenger experience and they were announced last night at the 2011 Passenger Choice Awards.

Winning the top awards for Best Overall Passenger Experience were Emirates and Virgin America. The top awards were split between larger airlines, with over 50 IFE-equipped (In Flight Entertainment-Equipped) planes in fleet (Emirates), and smaller airlines, with under 50 IFE-quipped planes in fleet (Virgin America). Not surprisingly, Emirates and Virgin America each won for their respective regions, Middle East and Americas, and Virgin America also pulled in awards for Best Inflight Video and Best Ground Experience. Another Virgin brand, V Australia – the international airline of Virgin Australia – won Passenger Choice awards for Best in Region: Asia and Australasia, Best IFE User Interface, and Best Food and Beverage. The only U.S.-based airline to win a Passenger Choice award was JetBlue, which won for Best Cabin Ambiance.

Here are all of the winners:

  • Best Overall Passenger Experience (Over 50 IFE EQUIPPED IN FLEET) – Emirates
  • Best Overall Passenger Experience (Up to 50 IFE EQUIPPED IN FLEET) – Virgin America
  • Best in Region: Africa – South African Airways
  • Best in Region: Americas – Virgin America
  • Best in Region: Asia and Australasia – V Australia
  • Best in Region: Europe – Virgin Atlantic
  • Best in Region: Middle East – Emirates
  • Best Inflight Publication – Avianca
  • Best IFE User Interface – V Australia
  • Best Inflight Connectivity & Communications – Oman Air
  • Best Inflight Video – Virgin America
  • Best Cabin Ambiance – JetBlue
  • Best Food & Beverage in conjunction with IFSA – V Australia
  • Best Ground Experience – Virgin America

Another winner at the Passenger Choice Awards was Air New Zealand, which won the Avion Award for Best Single Achievement in Passenger Experience for the Skycouch Family Experience (pictured above and in this gallery), which is about as comfortable as you can expect to get in economy class on a commercial flight in the foreseeable future.

Photo courtesy Air New Zealand

Contraband book documents most bizarre items confiscated at JFK

by Grant Martin on


Flavorwire is hosting another great series of photos from the photographer Taryn Simon, who recently spent almost a week at New York‘s JFK airport capturing images of contraband confiscated by the border security.

Among the prohibited miscellanea are dead birds, disguised counterfeit handbags, a broad range of pills and — obviously — cow dung toothpaste.

More interesting, however, is the manner in which the contraband is presented, each haul presented starkly against a white background, sometimes arranged in geometric patterns and other times presented as a revealed prize. Collected within the Contraband book, a few of the other images can be perused over at Flavorwire.