A few long days through three alliances: Star, Skyteam and Oneworld

by Grant Martin on

The confluence of a pleasure trip out to Boston to see my girlfriend, an engineering conference in Pittsburgh and a meeting at (The) Ohio State University this past week brought me the opportunity of flying on three different carriers throughout the East and Midwest. Since my native carrier, Northwest was offering some truly hideous fares on my desired routes, I decided to give each alliance, Star Alliance, Skyteam and Oneworld a try on my three legs to see how the industry was faring while I was away on NW. Along my journey I kept the following diary:

Leg 1: DTW-NYC-BOS – Delta Airlines

Detroit – New York – CRJ900 Operated by Comair
Boarding and Gate Area

I don’t get over to the B/C concourse at Detroit’s McNamara often enough. While they do have a killer A&W Rootbeer stand, most Northwest flights depart out of the A terminal so I have little reason to visit the other half of the building. It’s nice being on this side once in a while.

Due to what seemed to be some last minute booking and jockeying by the gate agent, we started boarding ten minutes late, but since the aircraft was so small, the twenty minutes was plenty of time to board the entire aircraft.

As usual, the typical gate lice nested around the boarding area, but they quickly cleared out once first and “elite” passengers boarded.
Predeparture

Settling into 9D, I was treated to narrow leather seats, some overhead soul music and a nice view of the larger MD-80 next to me that I would have much, much rather been on. I nestled into my leather seat and greeted the voracious software consultant to my left, and the deer tick in between the window panes on my right.

During the preflight security speech, the young woman next to me noticed the gentlemen in the back of first class messing with the flight attendant – I would later find out that the two were from the hiphop group, Yung Joc with his Swagg Team.

Inflight

The nice thing about flying east in the afternoon is that you get the sun shining over your shoulder. Delta’s CRJ was fairly new, clean and quiet and the young woman next to me kept me busy trying to figure out what “Swagg Team” actually meant, so the ride was quite pleasant.

Once we got close to cruising altitude two flight attendants came back through the aircraft serving (free) soda and peanuts while sandwiches were offered at 7$ apiece. I decided to wait to eat in JFK, which, I would soon learn would be a mistake.

We landed a few minutes early, and even with the long taxi of JFK airport I still got into the the terminal in good time. What a pleasant flight.

New York – Boston – CRJ 900 Operated by Comair
Pre departure

I now know why my New York based girlfriend was always so stressed out when leaving from The City on a Friday evening. On entering Delta’s terminal at JFK, I was greeted by a throbbing mass of people mashing around for space and gates.

Most of the small CRJ aircraft that I was bouncing between this weekend board from ground gates at JFK, and the way Delta arranges them is that they all filter into one outdoor walkway that links to one gate inside of the terminal. So at any particular time you can have several flights departing or arriving from one doorway (in my case, 25) at the end of the terminal.
And if one of those is delayed, like my flight from New York to Boston (due to a late inbound aircraft – flight congestion), the crowd around the single door begins to pile up with stray passengers.

I can’t blame Delta for the congestion – any other solution would require many more gates — but the throng of people in the terminal was truly stifling. After I learned that my flight was delayed by forty minutes I walked over to Wendys to try to grab a burger. With the line well out the front facade though, I wasn’t willing to wait in line. Instead I camped out under a cart of courtesy phones and checked in on the blog from my phone.

Finally, fifty minutes past departure time we made it onto the plane and waited while the ground crew patiently loaded the luggage…. putting us another ten minutes behind. Fortunately, the pilot came on the PA and noted that the flight to Boston was a short 37 minutes, so by the time we got airborne we were only twenty minutes late.

Inflight

Had I not known that my aircraft had just arrived to take us to Boston, I could have arrived and departed out of the exact same plane. Cleanliness, leather seats and operation were effectively the same, although instead of sitting in 9D in this CRJ I was now sitting in the exit row, 12A, with plenty of leg room to spare.

Since the flight was so short, the cabin crew didn’t have much time to offer snacks and drinks, so I was mostly left alone to read Devil May Care and reflect. I didn’t even bother firing up my computer for the 12 minutes that electronics were allowed.

Once we cleared the massive flight delay known as New York City, things went smoothly and we landed in Boston without event.

Leg 2: BOS – PIT – US Airways – Embraer 170
Predeparture

My Sunday evening flight from Boston departed from terminal 2, a slightly older terminal than the normal T5 that I usually fly out of. Despite the floors being heavily worn I found the terminal pleasant and because of the overhead music, almost jovial.

Almost an hour before departure the gate agent briefly came over the loudspeaker to mention something about luggage but almost immediately cut out – and continued talking into her dead microphone for a few minutes. She then made another announcement that never even reached the PA.

Curious, I sauntered over to the gate and mentioned that the PA wasn’t working.

“I know. I’m not management,” the gate agent replied.

“Can you tell me what you said?” I asked.

“I made an announcement about luggage,” she replied “We’re boarding early.”

I smiled and left. She seemed agitated. True to her word, we boarded about ten minutes early and obediently filed onto the Embraer. When I got back to 10D I noticed that my seat had gum worn into the leather. Being my assigned seat, however, I had not choice but to sit in it, and I knew it wasn’t worth my time to complain.

Most of the preflight revolved around passengers attempting to fit giant, giant bags into the smaller overhead compartments (hint: if the wheels on your 400$ Tumi are larger than dinner saucers, you’re going to have trouble), and having a medium sized backpack I was unfortunately asked to shove it under my seat to make room. Now, with gum all over my thigh and nowhere to stretch my legs I too was starting to get agitated.

Inflight

Needless to say, the rest of the flight went fairly smoothly. About twenty minutes after departure one of the two flight attendants wandered down the aisle asking if anyone wanted to purchase a bevvy or snack (US Airways no longer offers free snacks or drinks on their flights) – I didn’t see anyone bite – so they returned to their stations and didn’t bother us for the rest of the journey. Twice, near the end, they came through the cabin and collected refuse, but that was about it.
I guess that makes less congestion in the aisle if the flight attendants aren’t milling around with beverage carts, but I’m starting to wonder how much revenue US Airways is earning from paid snacks and drinks.

Once again we were on time arriving into Pittsburgh, and on transferring to the land side terminal I was out of the airport fairly quickly.

Leg 3: PIT – ORD — CMH American Airlines — Embraer Regional Jet operated by American Eagle

Pittsburgh – Chicago
Preflight

Pittsburgh’s airport is surprisingly large, sprawling and pleasant (more on that later). After circling the grounds about 12 times trying to figure out the maze of roads, I still found myself two hours early so beached up to a gate, plugged in and logged into the free wireless to get some work done. The boarding area was a little dated, but clean and pleasant, and before I knew it we were being called to board the evening flight.

My seat on this ERJ was 2A, which I forgot didn’t have an overhead compartment above it, so after a second of fiddling with my backpack under the seat the flight attendant took pity on me and told me that “she would take care of it.” After everyone had boarded, she took my bag and put it in the crew closet, which I thought was a very gracious thing to do. Later, she crammed two other people’s bags into other compartments as well.

Unfortunately, due to weather and air traffic control restrictions, we sat in the penalty box next to the runway for nearly an hour waiting for a departure slot. As I dozed, I thought about picking up beers with Gadling’s Scott Carmichael when I reached O’hare, and it seemed like for ever before we took off.

Inflight

Rather than accomplish the 28 things that I need to do on the flight, I elected to keep napping to save energy for the evening. The nice flight attendant stopped by to offer free beverages and 3$ snacks, but half asleep I waved her away.

It seemed like I had been napping for ever by the time we punched back through the clouds to a rainy Chicago airport – but since my phone wasn’t on I didn’t know for sure. By the time I flipped it on after landing I was surprised to find that we were over an hour late – this meant my layover had been reduced from 1:40 to :10. Hopefully they hadn’t already closed the gate.

Chicago to Columbus – ERJ Operated by American Eagle
Preflight

It’s been a while since I’ve experienced the mayhem of O’hare first hand, and entering the terminal my expectations were fairly on par. As one of the largest airports in the country, O’hare moves a lot of people and it’s difficult to keep people orderly and happy en masse – especially if there are weather delays.

My walk from G18 to G1A was short, and on the way I discovered that my original flight scheduled to depart at 8:10 was pushed back to 9:25 – but that an earlier flight leaving at 7:10 was also delayed to 8:10 – and it departed from the same gate. So when I showed up at the gate I asked the agent if I could standby. No problem. Five minutes later I was on the aircraft, for a grand total of about seven minutes spent in the airport. I guess I’ll see O’hare and Scott later.

Inflight

After a nice nap on my earlier flight I was ready to get some work done, and from 15C with no seatmate in this ERJ, I had the opportunity to do that. Despite the fact that legroom was minuscule, I was still able to open my Thinkpad X31 and get a fair amount of blogging done, which is really all anyone can ask for on an aircraft this size.

It took a while to get out of the Great Lakes weather and the flight was turbulent – even passing through 20,000 feet I could still see the strobe lighting up rain showers all around the aircraft.

As expected, the flight attendant showed up about 30 minutes into the flight, which effectively left me about 20 minutes to slam a cran-apple juice and get ready for touchdown. But I was just happy to be on the ground again. Finally, arriving only 10 minutes after my original flight was supposed to land, we made it into Columbus.

Summary

It’s difficult to have many excellent experiences when flying around the country in regional jets. Leg room is always restricted, service is truncated and the noisy flights are often too short to get the full experience. If I had to choose my favorite leg though, I would pick my Detroit – New York flight on Delta. Clean seats, a clean plane, free drinks and an on-time arrival are all you can ask for in today’s economy — in fact, with the direction that airlines are heading in, I would say that getting those four things on any flights these days is pretty fantastic.

As I sit behind my bedroom desk at home though, it sure is nice being able to relax and stretch out. It’ll be awhile until I book another regional flight again.

Iceland’s economy turns away from finance to —- tourism!

by Grant Martin on

With the financial sector steadily imploding, Iceland is in a bit of trouble. As Aaron wrote about earlier this week, much of the Atlantic island’s economy was built upon credit and finance, and now that those industries are failing, the country needs extra income to keep up its highbrow status.

And where else can you quickly reap foreign investment but in tourism? Iceland Air, long one of the premium transatlantic carriers (if you want to stop in Reykjavik) is leading the charge to get American dollars by offering some killer fares to the North Atlantic this winter. Book by October 21st and you can get cheap round trip tickets from New York or Boston to the Icelandic capital for only $400 plus tax.

Add the fact that the dollar is suddenly making a killing in Iceland (as of this morning, 222 Krona to 1 dollar, from 80Krona a couple of weeks ago), and you could have a pretty nice inexpensive vacation on your hands.

Check out Icelandair’s website for further details on the deal, and while you’re in town make sure to check out the ice ring road, blue lagoon (pictured) and drink with some vikings.

10 reasons why first class air travel is the best way to fly

by Scott Carmichael on

Call me a snob, but when it comes to flying abroad, there is nothing like sitting up front in the first class cabin. Sure, it may still be the same metal tube the rest of the passengers are traveling in, but there is something to be said for three course cuisine over a bad sandwich, or 1 flight attendant for 6 passengers instead of one per 50.

Unlike the 50’s and 60’s, when flying in first class involved wearing your best suit, nowadays the front of the plane is occupied by all kinds of passengers. You’ll still find the well dressed CEO, but you’ll also run into the roughneck oil worker on his way home from a 6 month gig. Of course, “F”, is also the cabin of choice for most celebrities. During some of my trips, I’ve sat close to celebs like Naomi Campbell, Sir Elton John, Reverend Desmond Tutu and even No Doubt, on their way home from a concert I had seen the night before!

If you have never had the pleasure of sitting up front, let me list ten reasons why I consider it to be “the best way to fly”.

Elite check-in lines and security

The “F” experience starts as soon as you reach the airport. In front of the terminal are usually signs telling arriving passengers which door to use, and you’ll often see that first class passengers get their own little corner of the massive departures area, where they can check in with a little more dignity.

Once you are checked in, you can usually proceed to a dedicated line to have your bag inspected. Of course, these premium check-in and security lines are also available to passengers flying coach who have elite status with the airline.

Do you want to experience flying a premium airline, in a premium cabin? Check out our Gadling 4th anniversary giveaway where you can win 2 PREM+ tickets from New York to Amsterdam on OpenSkies!

Lounge access

Which would you prefer? Sitting in the departure area with 500 other passengers fighting over a seat and tripping over other peoples luggage, or sitting in a serene lounge with top shelf booze and full dinner service?

Yeah, me too.

The lounge is often a tranquil place where you are surrounded by others flying in first or business class, who just want to relax, have a drink, and wait for their plane to board.

Most North American lounges are fairly basic and run down, but airports like Hong Kong and London Heathrow have lounge facilities with everything from a spa service to a noodle bar.

In some lounges you will also find the tools you need to get some work done, like free wireless Internet access, and even a business lounge with computers and printers.

Pre-boarding

Gate lice. No, this is not contagious, nor does it really involve lice. It is a phenomenon best described by our own Grant Martin in this article. Gate lice are the people that gather around the departure gate area, in the hope of pushing their way onto the plane before anyone else.

They are usually the ones carrying the most bags who plan to run onto the plane and grab all the overhead bin space. Gate lice are also the ones who have probably never flown before, because they don’t realize that most airlines call passengers aboard based on their cabin and frequent flier status.

What this means to you, as a first class passenger, is that you’ll usually be one of the first to board the plane, probably right after families with small children are aboard. What this also means, is that you can slowly stroll onto the plane, without the fear of running into a full overhead bin, or someone trying to sneak their way into your seat.

Walking onto a plane and being greeted with a glass of champagne and some warm nuts is so much more civilized than walking into a cabin with 200 people trying to claim their space.

The seat

Ah, the seat. When push comes to shove, it is the seat that makes the first class ticket worth its money. The first class seat is usually a highly adjustable leather recliner, with a large fold-out table. Some seats feature lumbar support and even built in massage controls.

Many seats convert into a fully flat bed, often with quality bedding and plush pillows. Leg room in an average coach seat is measured in centimeters, in most first class suites, leg room is measured in meters.

The amenities of a coach seat usually include nothing more than a folding arm rest and a pouch for the vomit bag, but in a first class suite you’ll have ample storage space, folding drink holders, several magazine pouches, a large table, a foot rest and more. With some first class suites, the first 10 minutes after boarding are spent figuring out how to take advantage of all that space.

Power ports

Don’t underestimate the importance of being able to work during the flight. Having access to a power outlet at your seat can make the difference between 10 hours of boredom, or 10 hours of productivity.

Of course, not all of us fly for work, so having power at your seat also means you can charge your iPod or other media player. In addition to regular power outlets, some airlines have started adding USB power jacks, and even network ports.

The food and beverage service

An average coach class menu still has a strong emphasis on the old “chicken or beef” concept, and while some airlines are even working on removing that amenity, the first class cabin is still where you’ll find the good stuff.

Premium cabin passengers are usually handed a menu when they board, and you’ll almost never have to worry about them running out of your choice when it is your turn to order.

I’ve been fed some of the best Asian food I ever tasted (at 35,000 feet), prepared for me by a famous Chinese chef who had access to his own airplane rice steamer.

Many premium airlines also stock top shelf alcoholic beverages, and serve a scrumptious breakfast prepared exactly as you like it. Forget that soggy cheese sandwich at 5am, waking from a long nap in your flat sleeper seat to a freshly prepared omelet is just such a better way to start the day.

Better entertainment options

Entertainment options on most airlines have greatly improved in recent years, but the best in entertainment is still reserved for the first class cabin. Many airlines have at least switched from antique video tape systems to computerized video on demand libraries, offering thousands of hours of entertainment. On some airlines, you’ll even find in-seat games, Internet access and iPod connectors. The better the cabin
, the larger the screen, so some airlines currently offer flat panel screens as large as 15″ in the first class cabin.

Flight attendant to passenger ratio

As I mentioned earlier, the larger the cabin, the more passengers there will be for each flight attendant to look after. Flight attendants are awesome, and I’ve been treated like royalty by many of them, but when each poor flight attendant has 50 passengers to attend to, it’s not surprising that it may take a little longer to get that bottle of water.

In most first class cabins, there will be one flight attendant for about 5 or 6 passengers. You’ll also notice that they have more time for the little touches, like making sure your drink is never empty, or placing a bottle of water next to you in your suite, for when you wake up from your nap.

Room to work

Thankfully I have never become the victim of a “reclining seat related laptop injury”, but I do know several people who have lost their precious laptop when the passenger in front of them decided it was time for a nap without looking back, slamming the top of their seat into the laptop screen. Laptops are not designed to be crushed by a seat, and the seat usually wins the battle.

Thankfully this problem does not exist in the first class cabin; you usually have your own table, and it is impossible for the person in front of you to get even remotely close to your screen. Room to work means room to be productive. Especially on daytime flights, being able to plug in, sit back with a drink and some music, and get some work done can be more productive than any time you’d ever spend at the office.

Quieter cabin

No, the first class cabin is not completely sealed off from the rest of the plane, but there are two things that make it a quieter environment. The cabin is almost always up front, away from the jet engines, and there are fewer passengers. There is also no nice way to put it; there are also fewer loud passengers. In a coach cabin with 200 people, there will always be some people that are inconsiderate of others, the first class cabin tends to be a slightly more sophisticated place, where passengers are more aware of others.

In an upcoming article, I’ll describe several ways you can fly first class, without having to take out a second mortgage, or sell one of your kids to scientific research.

10 tips for smarter flying


You know you’re overweight when the plane can’t take off

by Jeffrey White on

Here’s kind of an encouraging story for all of those out there battling weight problems.

A few years ago, an English couple named Alan and Jan Coupe were sitting together toward the back of a flight, heading to the Channel island of Guernsey for a week long vacation.

The plane had taxied and was sitting on the runway when a flight attendant approached the couple and asked that one of them move to the front of the plane. The plane simply could not take off with them both back there.

Now, the Coupes didn’t need anyone to tell them they were fat. Each weighed 532lbs. But this sort of hammered home the fact, I guess, as it would for you if you were told an airplane could not take off because you weigh too much.

The story has the makings of a happy ending, though.

The sheer embarrassment of the situation caused Alan and Joe to go on a diet. Already each have dropped nearly 100lbs. Obviously there’s more work to be done, but that’s a good start.

German easyJet passenger brawls, then tries to open cabin door

by Jeffrey White on

Crew members of an easyJet flight in route to Berlin from Naples had to act quick recently when a 31-year-old German passenger threatened to open the plane’s cabin door at 30,000.

German national Meik Gauer, of Leipzig, apparently got into a little dust up with two British passengers, aged 21 and 41, who were taunting him (though authorities don’t know why). Words were exchanged.

Then things turned physical: Gauer bit one of them on the ear and punched the other in the face. Then he went for the cabin door before crew members restrained him in a seat. The plane landed safely nearly 90 minutes later in Berlin at which time Gauer was led off the plane in cuffs.

Police in Berlin say they’ll charge him with assault and endangering an airplane’s safety. He faces up to five years in jail.

I know what you’re probably thinking: He was drunk, right? Not really. Police say he was not too drunk to drive a car — and Germany has pretty strict rules about that.